Mercury Sable Complaints

5,381 consumer complaints on file.

#10034599August 26, 2003
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
THE RADIATOR COOLANT SYSTEM HOSE COME OFF, AND LEAKED TRANSMISSION FLUID. THIS RESULTED IN THE TRANSMISSION FAILURE. THE SERVICE SHOP INDICATED THAT THE CAUSE OF THE HOSE COMING OFF COULD BE CAUSED BY PRESSURE BUILD UP. PLEASE PROVIDE MORE DETAILS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037684August 26, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER STATED THAT WHEN STOPPING AT A STOP SIGN, THEN BEGINNING TO TAKE OFF, TRANSMISSION WOULD HESITATE. LATER, IT WOULD KICK IN. IT WAS AS IF THE TRANSMISSION WAS SLIPPING. CONSUMER THEN TOOK VEHICLE TO THE MECHANIC, AND WAS TOLD THAT HE NEEDED A NEW TRANSMISSION. HE HAD IT REPAIRED BY HAVING THE ALUMINUM PISTOLS REPLACED WITH STEEL PISTOLS. CONSUMER HAD TO PAY $2200.00 TO HAVE TREPAIRS DONE, AND NEEDED HELP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031707August 26, 2003
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
THE CONSUMER STATED THAT WHILE DRIVING, THE SPRING PUNCTURE THE RIGHT FRONT TIRE. DEALER NOTIFIED. *PH AS SOON AS THE VEHICLE WAS PLACE IN REVERSE THERE WAS A LOUD NOISE AND THE FRONT LEFT SIDE OF THE VEHICLE COLLAPSED. WHEN THE CONSUMER ATTEMPTED TO REPLACED THE TIRE HE NOTICED THAT THE COIL SPRING BROKE WHICH IN TURN PUNCTURED THE TIRE. *SCC *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10034522August 25, 2003
SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY:LEAF, TIRES
WHILE DRIVING 45 MPH OUTER RIGHT REAR TIRE BLEWOUT . CONSUMER CHANGED TIRE, NOTICING REAR SPRING STRUTS BROKE AND CAUSED BLOWOUT OF TIRE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10034580August 25, 2003
SERVICE BRAKES, HYDRAULIC
WHILE DRIVING 15 MPH THE BRAKES FAILED TO STOP VEHICLE. VEHICLE JUMPED ON THE CURB ,AND THE CONSUMER WAS ABLE TO STOP VEHICLE AFTER TRAVELING ANOTHER THIRTY FEET.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10034314August 22, 2003
ENGINE AND ENGINE COOLING:COOLING SYSTEM
WHILE DRIVING AT 60 MPH MAIN HEAD GASKET FAILED, CAUSING TOTAL LOSS OF POWER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10034349August 22, 2003
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL, SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
THERE IS A PROBLEM WITH THE DISTANCE BETWEEN THE BRAKE AND ACCELERATOR PEDALS, CAUSING DRIVER TO UNINTENTIONALLY PRESS THE ACCELERATOR PEDAL WHEN TRYING TO BRAKE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033163August 20, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ON SUNDAY AUG. 17TH I DROVE ONTO A STEEP EXIT FROM A 4 LANE HIGHWAY TO A FIVELINE HIGHWAY. I HAD NO BRAKES. THE LIGHT AT THE BOTTOM OF THE RAMP STAYED GREEN (THERE WERE ABOUT 40 CARS WAITING TO ENTER THE INTERSECTION)--I CROSSED ALL FIVE LANES AND CRASHED MY CAR INTO A DIRT BANK. I HAD NO BRAKES --THE MAN FOLLOWING ME SAID (AND TOLD THE POLICE) THAT HE SMELLED A BURNING ORDOR OR BRAKE SMELL AND HAD COMMENTED TO HIS WIFE THAT HE THOUGHT SOMETHING WAS WRONG WITH MY BRAKES BEFORE THE INCIDENT. HE ADVISED THE POLICE. THE POLICE CHECKED THE BRAKES AND THE PEDAL WAS ON THE FLOOR. I WAS ADVISED YESTERDAY (8/19) THAT STATE FARM IS TOTALLING THE CAR--THAT THEY CAN FIND NOTHING WRONG WITH THE BRAKES. NOW THERE IS NO WAY THAT SOMETHING DID NOT GO WRONG WITH THOSE BRAKES--MY FATHER AND I WERE ALMOST KILLED. I WANT TO KNOW IF OTHER FORD SABLES OR TAURUS--1999 MODELS HAVE HAD A SIMILAR PROBLEM?*AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10034261August 20, 2003
SUSPENSION
WHILE MAKING A LEFT TURN HEARD INTERMITTENTLY A LOUD POPPY GRINDING NOISE WHICH WAS COMING FROM UNDERNEATH THE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033186August 20, 2003
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
LOUD EXPLOSION WHICH WAS RESULT OF BACK FIRE BLOWING OUT UPPER INTAKE MANIFOLD. THIS CONDITION IS ADRESSED IN FORD OWNER NOTIFICATION 00B38 (AFFECTING 2000 SABLE AND TAURUS WITH 3.0L DURATEC ENGINE) IN WHICH FORD AGREED TO REPROGRAM THE PCM TO PREVENT THIS BACKFIRE AND RUPTURED INAKE CONDITION. PROGRAM WAS ONLY OPEN FROM APRIL 2000 TO APRIL 2001. OBVIOUSLY THIS CAR WAS NEVER REPROGRAMMED DUE TO LACK MAILING ISSUE OR CHANGE OF VEHICLE OWNERSHIP. THESE VEHICLES THAT ARE UNREPAIRED PRESENT A SIGNIFICANT SAFETY RISK TO AUTOMOTIVE SERVICE PERSONEL WORKING IN THE AREA WHEN THE HOOD IS OPEN. THE BLAST OF THE PLASTIC INTAKE PIECES IS OF SUCH A VIOLENT NATURE THAT EVEN THE UNDERHOOD INSULATION IS DAMAGED. BELIEVE THAT THESE VEHICLES SHOULD ALL BE REPRGRAMMED REGARDLESS OF DATE. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10033206August 20, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
WIFE WAS JUST RETURNING WITH NEIGHBOR, WHOM SHE HAD JUST DROPPED OFF, WHEN SHE WAS TURNING INTO OUR DRIVEWAY. SHE STEPPED ON THE BRAKES & THE PEDAL WENT ALL THE WAY TO THE FLOOR & THE BRAKE SYSTEM LIGHT CAME ON. WHEN I CAME HOME, IT WAS OBVIOUS WHAT HAD HAPPENED AS THERE WAS BRAKE FLUID ALL OVER THE DRIVEWAY. I HAD CAR TOWED THE NEXT MORNING TO HAMMONASSET FORD, MERCURY, LINCOLN DEALERSHIP IN MADISON, CT. AFTER INSPECTING THE CAR TODAY THE DEALER SERVICE DEPT. INFORMED ME THAT THE METAL BRAKE LINES FROM THE FRONT TO THE REAR OF THE CAR HAD RUSTED THROUGH, CAUSING THE LOSS OF BRAKES.FORTUNATELY THE INCIDENT OCCURRED IN A DRIVEWAY AND THERE ARE NO INJURIES. IF THIS HAD HAPPENED WHILE DRIVING AT 65 ON AN INTERSTATE HIGHWAY, THE RESULTING NO BRAKES DUE TO THIS DEFECT IN THE BRAKE FLUID LINES COULD HAVE BEEN FATAL. IF SABLES & TAURUSES ARE PRONE TO RUST THROUGH OF BRAKE LINES, I BELIEVE THE CARS SHOULD BE RECALLED & THE BRAKE LINES REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10034524August 15, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE, ENGINE AND ENGINE COOLING
SEVERAL REPAIRS AS WELL AS MAINTENANCE DONE TO A 1993 MERCURY SABLE.*MR REPAIRS RANGE FROM HEAD GASKET TO RADIATOR. *PH *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031327August 15, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
THE VEHICLE WAS PARKED AND WITH NO WARNING ROLLED FORWARD. THE DEALER WAS NOTIFIED. *AK THE VEHICLE WAS STOPPED AND THE GEAR SHIFT WAS IN PARK. THE CONSUMER EXITED THE VEHICLE, AND WHEN HE RETURNED TO THE VEHICLE, IT STARTED TO ROLL DOWN THE SLOPE OF THE ROADWAY. THE CONSUMER RAN AFTER THE VEHICLE AND WAS ABLE TO GET IT UNDER CONTROL. *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026822August 15, 2003
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
WHEN THE CONSUMER STARTED THE VEHICLE AND DROVE SLOWLY ABOUT 50 FEET, HE DISCOVERED THE TWO FRONT COILS SPRINGS WERE BROKE AND THE VEHICLE HAD A FLAT TIRE. THE COIL SPRINGS BROKE DUE TO CORROSION. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033907August 14, 2003
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
WHEN OPENING DRIVER SIDE DOOR HINGE AND BOLTS THAT HOLD THE DOOR IN PLACE CAME COMPLETELY OFF. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033909August 14, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
CONSUMER NOTICED SHIFT INDICATOR LIGHT WAS NOT WORKING ON THE FLOOR SHIFT AS HE SHIFTED GEARS AT LOW SPEED. GEAR SHIFT CABLE HAD COME LOOSE, DEALER REPLACED THE CABLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10032749August 13, 2003
SEAT BELTS:FRONT:RETRACTOR
SEAT BELT RETRACTOR FAILURE. DEALER WILL NOT REPLACE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033608August 11, 2003
AIR BAGS
WHILE TRAVELING ON THE HIGHWAY AND WITHOUT PHYSICAL CONTACT WITH ANOTHER VEHICLE PASSENGER'S AIR BAG DEPLOYED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029789August 7, 2003
EXTERIOR LIGHTING:TAIL LIGHTS:SWITCH
BRAKE LIGHT SWITCH CONTINUED TO FAIL, WHICH WAS CAUSED BY GREASE CONTAMINATION FROM THE ADJUSTABLE PEDAL LINKAGE AS STATED IN RECALL 01 V 078 000. FORD FAILED TO ADDRESS THE PROBLEM AND STATED THE BRAKE LIGHT SWITCH WAS NOT UNDER WARRANTY. *AK *CB *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10032204August 6, 2003
STRUCTURE:FRAME AND MEMBERS
SUBFRAME HAS FAILED, CAUSING THE VEHICLE ENGINE TO DROP. DEALER NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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