Mercury Sable Complaints

5,381 consumer complaints on file.

#10062461March 17, 2004
ENGINE AND ENGINE COOLING:ENGINE
MY 1998 MERCURY SABLE WITH 3.0 LITER ENGINE APPARENTLY IS DESIGNED TO PROVIDE NO ENGINE BRAKING WHEN COASTING. THE ENGINE COMPUTER PREVENTS THE ENGINE FROM RETURNING TO IDLE. OTHER HAVE TOLD ME THAT THIS OCCURS WITH OTHER FORD TAURUS' AND SABLES. THIS CONDITION RESULTS IN EXCESSIVE SPEED BUILDING UP WHEN GOING DOWNHILL - ESPECIALLY WITH THE CRUISE CONTROL ENGAGED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063365March 17, 2004
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
AFTER DRIVING FOR 30-45 MINUTES HEADLIGHTS FLASHED INTERMITTENTLY. NHTSA RECALL 98V009000 FOR A CIRCUIT BREAKER WAS ISSUED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057706March 17, 2004
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
WHILE DRIVING AT 35 MPH DRIVER HEARD A LOUD NOISE COMING FROM THE LEFT FRONT OF THE VEHICLE. CONSUMER PULLED OVER TO INVESTIGATE THE NOISE, AND NOTICED THAT THE LEFT FRONT TIRE BLEW OUT. STRUT TOWERS/COIL SPRING FAILED. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057780March 17, 2004
AIR BAGS
WHILE DRIVING 45 MPH CONSUMER'S VEHICLE COLLIDED WITH ANOTHER VEHICLE HEAD ON, AND THE AIR BAGS DID NOT DEPLOY. *AK *MR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10044951March 17, 2004
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH, POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER IS UNABLE TO TAKE VEHICLE OUT OF PARK WITH ENGINE RUNNING. THE VEHICLE HAD TO BE TURNED OFF TO BE TAKEN OUT OF PARK. VEHICLE IS THEN PUT INTO NEUTRAL AND STARTED. THE DEALERSHIP INDICATED THAT, "THIS IS A COMMON PROBLEM WITH THESE VEHICLE", AND PROVIDED A TEMPORARY REMEDY. *AK THE BRAKE SWITCH WAS COVERED IN GREASE AND CAUSED THE BRAKE LIGHTS NOT TO WORK. THE DEALER INDICATED THAT THE SWITCH WAS IN A BAD LOCATION AND THAT IT WOULD PROBABLY FAIL AGAIN. THE CONSUMER BELIEVES THE MANUFACTURER SHOULD BE RESPONSIBLE FOR THE REPAIR AND THAT THEY SHOULD RECALL THE VEHICLE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063334March 16, 2004
ELECTRICAL SYSTEM:IGNITION
WHILE DRIVING 55 MPH VEHICLE STALLED. CONSUMER TRIED TO RESTART VEHICLE, BUT VEHICLE WOULD NOT START. CONSUMER HAD VEHICLE TOWED TO THE DEALER FOR INSPECTION, AND MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063220March 15, 2004
SERVICE BRAKES, HYDRAULIC, INTERIOR LIGHTING
CONSUMER WAS COMPLAINING ABOUT BRAKE PROBLEMS. WHEN PRESSING THE BRAKE PEDAL IT WENT DOWN TO THE FLOOR, AND BRAKES FAILED. ALSO, INTERIOR LIGHT STAYED ON. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062177March 14, 2004
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
WHILE DRIVING AT A SLOW RATE OF SPEED THE DRIVER SIDE COIL SPRING BROKE, CAUSING THE FRONT END OF THE CAR TO DROP ONTO THE ROAD SURFACE. THE SPRING RUBBED THE INSIDE OF THE LEFT FRONT TIRE. THE CAR NEEDED TO BE TOWED SINCE IT WAS UNDRIVABLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063040March 11, 2004
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
VEHICLE WAS STUCK IN PARK, AND BRAKE LIGHTS WOULD NOT GO OFF. TOOK VEHICLE TO THE DEALER, AND THEY REPLACED THE WIRING STOP LAMP 01S08. 10,000 MILES LATER, PROBLEM RECURRED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063041March 11, 2004
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
WHILE PARKED VEHICLE CAUGHT ON FIRE UNDERNEATH THE HOOD. DUE TO SEVERE FIRE DAMAGE VEHICLE WAS TOTALED. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10061971March 11, 2004
STEERING:HYDRAULIC POWER ASSIST SYSTEM
THE STEERING RACK FAILED WITH NOT VISIBLE INDICATION OF FLUID LOSS. THE PLUG ON THE RACK BLEW-OUT WITHOUT WARNING, CAUSING THE STEERING TO BECOME MANUAL REQUIRING VEHICLE TOWING. THE CAR HAS BEEN DUTIFULLY MAINTAINED WITH NO INDICATION OF FAILURE WHEN INSPECTED. FORD MOTOR CO. HAS DENIED ANY RESPONSIBILITY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057469March 11, 2004
SUSPENSION:FRONT:MACPHERSON STRUT, SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
WHILE DRIVING 25 MPH LEFT FRONT COIL SPRING FAILED, CAUSING LEFT FRONT TIRE TO PUNCTURE. VEHICLE WAS UNABLE TO MOVE. VEHICLE WAS TOWED TO DEALER FOR ANALYSIS, AND MECHANIC DETERMINED THAT THE STRUTS AND COIL SPRINGS NEEDED TO BE REPLACED DUE TO WORN OUT PARTS.*AK *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055568March 11, 2004
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHILE APPLYING THE BRAKES THE VEHICLE ACCELERATED. *AK MERCURY SUGGESTED THAT NOTHING WAS WRONG WITH THE VEHICLE. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062895March 10, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR, POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN THE GEAR SHIFTER LEVER WAS PUT INTO DRIVE FROM REVERSE VEHICLE FAILED TO ACCELERATE WHEN THE GAS PEDAL WAS DEPRESSED. THIS OCCURRED WHILE THE CONSUMER WAS REVERSING. VEHICLE WAS TOWED TO THE DEALERSHIP, AND MECHANIC DETERMINED THAT THE PROBLEM WAS DUE TO A FAILURE IN THE CATALYTIC CONVERTOR BECAUSE OF THE WEAK TRANSMISSION BEING USED. ALSO, INDICATED THAT THIS WAS A COMMON PROBLEM WITH THESE VEHICLES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061858March 10, 2004
FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:FILLING/CHARGING
I HAVE A 2003 MERCURY SABLE WAGON VIN [XXX]. IT'S SUPPOSE TO HAVE AN 18 GALLON GAS TANK. I CAN NEVER GET MORE THAN 13 GALLONS IN AND THE GAUGE NEVER SHOWS FULL. THE DEALER HAD THE CAR 4 DAYS BUT DID NOTHING. I CAN TRAVEL 220-230 MILES BEFORE HAVING TO REFILL. I FILL UP WHEN THE LOW TANK LIGHT COMES ON. THEY SAY THEY ARE LOOKING INTO THE SITUATION. THIS IS A DANGEROUS SITUATION AS ON THE OPEN ROAD A GAS STATION MAY NOT BE AVAILABLE LEAVING A DRIVER STRANDED IN UNSAFE AREAS. I BROUGHT THIS TO THEIR ATTENTION WITHIN SEVERAL WEEKS OF PURCHASE WHICH WAS 7/30/03 AND A NUMBER OF TIMES SINCE. THIS IS HAZARDOUS.*AK *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060723March 8, 2004
SERVICE BRAKES, AIR:ANTILOCK, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
I HAVE A 2001 MERCURY SABLE LS WITH 9000 MILES. I WAS ATTEMPTING TO PARK THE CAR IN FRONT OF A STORE IN A SHOPPING PLAZA LOCATED IN COCOA BEACH ,FL. WHEN I APPLIED THE BRAKES TO PARK IN THE PARKING PLACE, THE BRAKES FAILED AND THE ENGINE MADE A REVVING NOISE AND THE CAR LEAPED FORWARD JUMPING THE CURB AND CRASHING INTO A BRICK SUPPORT COLUMN. THIS CAR WAS RECALLED FOR THE BRAKE PEDAL AND ACCELERATOR PROBLEM AND WAS SUPPOSEDLY FIXED AT THE MERCURY DEALERS. I WAS TRANSPORTED TO THE HOSPITAL BY THE EMERGENCY SQUAD. I WAS TREATED FOR A LARGE GASH IN THE FOREHEAD AND XRAYS WERE TAKEN OF THE CHEST, BACK AND RIBS WHICH WERE NOT FRACTURED BUT SEVERELY BRUISED. I ALSO SUSTAINED TWO BLACK EYES CAUSED BY MY SUNGLASSES HITTING THE STEERING WHEEL. I WAS WEARING MY SEATBELT, HOWEVER, THE AIRBAGS DID NOT DEPLOY. ESTIMATED COST TO REPAIR MY CAR IS $7048. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10055259March 8, 2004
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
WHILE DRIVING 60 MPH THE FAN MOTOR CAUGHT ON FIRE. THE CONSUMER MANAGED TO PULL OVER AND HAD THE VEHICLE TOWED. THE DEALERSHIP HAS BEEN NOTIFIED BUT DID NOT RESOLVE THE PROBLEM. *NM *MR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10061522March 5, 2004
VEHICLE SPEED CONTROL
WHILE DRIVING VEHICLE SUDDENLY VEERED INTO TRAFFIC. DRIVER HAD TO PRESS HARD ON THE BRAKES TO STOP THE VEHICLE. DEALER HAD BEEN CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060540March 5, 2004
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
LOSS OF HEADLIGHTS DURING VEHICLE OPERATION. HEADLIGHTS GO OUT WHILE DRIVING.THERE WAS RECALL OF THIS PROBLEM IN 1998 AND I WAS NEVER NOTIFIED. RECALL ID NUMBER 98VOO9000I. I BOUGHT AUTO FROM DEALER BEFORE RECALL. THE ABOVE CONDITION HAPPENS ALL THE TIME. UNABLE TO DRIVE AT NIGHT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060041February 29, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
PERSISTENT PROBLEM WITH MANY MERCURY/FORD CARS AND TRUCKS. FAULTY DOOR SENSORS INDICATE UNSAFE CONDITION (DOORS NOT CLOSE/LATCH). TWO VERY SERIOUS SAFETY CONDITIONS RESULT FROM THIS FALSE INDICATION: *JB (A) THE DRIVER IGNORES THE FALSE INDICATOR WHICH PUTS THE DRIVER AND ALL OCCUPANTS AT RISK WHEN AN ACTUAL UNSAFE CONDITION DOES EXIST. (B) THE INTERIOR LIGHTS ARE ILLUMINATED WHILE DRIVING AND CANNOT BE EXTINGUISHED. THIS RESTRICTS NIGHT TIME VISIBILITY AND CAUSES AN UNSAFE CONDITION TO EXIST. (C) THE DRIVER'S DOOR CANNOT BE LOCKED. THIS PRESENTS A POTENTIAL SECURITY ISSUE TO THE DRIVER. THESE FAULTY SENSORS (OR FAULTY DESIGN) HAVE BEEN INSTALLED IN MERCURY/FORD PRODUCTS FOR A NUMBER OF YEARS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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