Mercury Sable Complaints

5,381 consumer complaints on file.

#10223169April 2, 2008
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
TL*THE CONTACT OWNS A 1997 MERCURY SABLE. IN COLD WEATHER, THE DRIVER'S SIDE DOOR WILL SHUT, BUT NOT LATCH UNTIL THE VEHICLE IS DRIVEN 3-4 MILES WITH THE HEATER ON FULL BLAST. THE FAILURE HAS OCCURRED FOR THE PAST TWO WINTERS. THE DEALER STATED THAT IT WAS THE CONTACT'S RESPONSIBILITY. WHEN THE DRIVER'S SIDE DOOR IS SHUT, ONE OF THE TRIM PANELS DETACHES FROM THE INTERIOR DOOR PANEL DUE TO DETERIORATION OF THE PLASTIC ATTACHMENTS (CHRISTMAS TREE). HE WAS INFORMED NOT TO WORRY ABOUT THE FAILURE BECAUSE IT WAS NOT HARMFUL. THE REAR DRIVER'S SIDE DOOR DOES NOT LATCH BECAUSE THE PLASTIC MECHANISM DOES NOT WORK PROPERLY. THE CONTACT HAS TO MANUALLY WORK THE DOOR HANDLE TO REACTIVATE THE LATCH. THE DEALER STATED THAT THIS WAS NOT AN ISSUE, AND THAT THE DOOR NEEDED TO BE TAKEN APART AND RELUBRICATED AT HIS EXPENSE. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 95,000 AND FAILURE MILEAGE WAS 94,000. UPDATED 04/21/08 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222147March 24, 2008
VEHICLE SPEED CONTROL:CRUISE CONTROL
TL*THE CONTACT OWNS A 2001 MERCURY SABLE. THE CONTACT STATED THAT THE CRUISE CONTROL WOULD NOT DISENGAGE WHEN HE DEPRESSED THE BUTTON. THE CRUISE CONTROL BUTTON IS CURRENTLY INOPERABLE. THE CURRENT MILEAGE WAS 61,111 AND FAILURE MILEAGE WAS 60000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221927March 21, 2008
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
THREE SPRINGS ARE BROKEN ON MY 2001 MERCURY SABLE - ONE FRONT AND TWO BACK. THE DEALERSHIP TOLD ME THEY WOULD REPLACE THE ONE BROKEN FRONT SPRING AND NOTHING MORE. I HAVE SINCE READ THAT THEY ARE RESPONSIBLE TO REPLACE BOTH FRONT BUT NOT THE REAR. IT SEEMS APPARENT THAT THERE IS A GENERAL PROBLEM WITH THE SPRINGS WHETHER FRONT OR BACK AND FORD/MERCURY SHOULD BE RESPONSIBLE ENOUGH TO ADMIT AND FIX THE PROBLEM. I AM TOLD THEY WILL DO NOTHING ABOUT THE REAR SPRINGS EVEN THOUGH THIS ISSUE (FRONT & REAR SPRINGS) SEEMS TO EFFECT MANY PEOPLE BY STUFF I HAVE READ ON THE INTERNET. FORD/MERCURY NEEDS TO STEP UP TO THE PLATE AND FIX THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221784March 19, 2008
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
TL*THE CONTACT OWNS A 2001 MERCURY SABLE. THE CONTACT STATED THAT HER VEHICLE WAS REPAIRED UNDER THE RECALL FOR THE SUSPENSION:FRONT:SPRINGS:COIL SPRINGS. CURRENTLY, SHE IS EXPERIENCING ISSUES WITH THE REAR COIL SPRING AND BELIEVES A RECALL SHOULD BE AVAILABLE. THE CONTACT HAS TO PAY FOR THE REPAIR. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 56,425.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221654March 19, 2008
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
TL*THE CONTACT OWNS A 2001 MERCURY SABLE. THE CONTACT FOUND A PIECE OF COIL SPRING ON THE FLOOR OF HIS GARAGE. HE TOOK HIS VEHICLE TO THE DEALER FOR INSPECTION AND WAS INFORMED THAT BOTH REAR SPRINGS FAILED. THE EDGE OF THE PASSENGER SIDE SPRING WAS TOUCHING THE TIRE. BOTH COIL SPRINGS WERE REPLACED BECAUSE THE RECALLS WERE FOR THE FRONT COIL SPRINGS, NOT THE REAR. THE CONTACT BELIEVES THAT THE REAR SPRINGS SHOULD BE RECALLED AS WELL. THE RECALL NUMBER WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 43,000. UPDATED 4/7/08 *CN UPDATED 04/07/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221591March 18, 2008
STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS
RAIN WATER LEAKS THROUGH THE HEATER INTO THE AUTO ON PASSENGER SIDE. THERE IS A TSB BUT ONLY FOR 3 MODEL YEARS. ALL OTHER MODEL YEARS ARE EXCLUDED. HOWEVER FMC SELLS THE PART TO REPLACE THE PART THAT IS DEFECTIVE FOR THE OMITTED MODEL YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221604March 18, 2008
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
ON MARCH 15TH, 2008 WE PROCEEDED TO ENTER OUR VEHICLE A 2002 MERCURY SABLE, UPON PUTTING THE VEHICLE IN REVERSE, THE FRONT DRIVER SIDE SUSPENSION COIL BUSTED OUR TIRE. LUCKILY NO ONE WAS HURT. I CALLED THE DEALERSHIP AFTER FINDING THIS WEBSITE OF THE SAME COMPLAINTS. AFTER A FEW WRONG NUMBERS I GOT A HOLD OF THE RECALL DEPARTMENT AND SO FAR THERE AREN'T ANY RECALLS ON THIS ISSUE. I WOULD LIKE TO SEE SOMETHING DONE ABOUT THIS, BECAUSE IF WE WERE EN ROUTE SOMEWHERE WHEN THIS HAPPENED, THERE VERY WELL COULD HAVE CAUSED AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221216March 14, 2008
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
REAR COIL SPRING BROKE IN MULTIPLE LOCATIONS CAUSING SEVERE TIRE RUB. IF NOT CAUGHT IMMEDIATELY TIRE WOULD HAVE BEEN PUNCTURED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221239March 14, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
I WAS HEADING TO CHURCH. I TURNED ON TO ANOTHER ROAD WHEN MY CAR STOPPED GOING. IT SOUNDED FINE BUT WHEN I TRIED TO PUSH THE GAS TO GO, THE CAR WOULD NOT GO. I'VE ONLY HAD THE CAR ABOUT 3 TO 4 YRS, AND HAVE ONLY PUT ABOUT 50,000 MILES ON THE CAR. I HAD THE CAR TOWED TO ECKENROD FORD IN CULLMAN, AL. WITH A LOT OF PERSISTENCE AND A BULLDOG ATTITUDE, THEY ARE CURRENTLY FIXING MY CAR. BUT, IT IS COSTING ME MONEY I DON'T HAVE SINCE I JUST HAD A BABY. WHO ,BY THE WAY, WAS WITH ME WHEN THE CAR FAILED TO DRIVE PROPERLY (ON A COLD SNOWY SAT. MORNING). THEY KNOW THEY HAVE THIS PROBLEM, I DON'T KNOW WHY THEY DON'T TAKE CARE OF IT ALL TOGETHER. I COULD HAVE BEEN IN THE MIDDLE OF A BUSY HIGHWAY LIKE THE LAST CAR I HAD WHEN IT DID THE SAME THING. GUESS WHAT, IT WAS A 2000 FORD TAURUS WITH THE SAME SERVICE BULLETIN AS THIS CAR AND HAD TO BE FIXED BUT I DIDN'T PAY FOR IT. INSTEAD THEY MANAGED TO GET ME IN THE CAR I CURRENTLY HAVE WITH THE SAME PROBLEM. THEY NEED TO FIX THEIR CARS AND QUIET GIVING THE CONSUMER A HARD TIME ABOUT IT. HOW MANY HAVE TO TEAR UP BEFORE THEY DO ANYTHING ABOUT IT????????? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221046March 13, 2008
VISIBILITY:WINDSHIELD
TL*THE CONTACT OWNS A 2004 MERCURY SABLE. THE COWL ON THE WINDSHIELD HAS BECOME WARPED AND IS FAILING. THE FAILURE ALLOWS WATER TO LEAK INTO THE VEHICLE. THE WEATHER CAUSED THE FAILURE AND THE COWL HAS BEEN PREVIOUSLY REPLACED TWICE. THE DEALER STATED THAT THE CONTACT WOULD HAVE TO PAY FOR ANY FUTURE REPAIRS. THE FAILURE MILEAGE WAS 25,000 AND CURRENT MILEAGE WAS 27,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221102March 13, 2008
EQUIPMENT:APPLIANCE:AIR CONDITIONER
03/12/08 - AUTO TEMPERATURE CONTROL DOES NOT WORK. A/C DOES NOT WORK AND BLOWS CONSTANT HOT AIR. CAR HAS BEEN SERVICED TWICE BY FORD DEALERSHIPS WHO ADMIT THIS IS A COMMON PROBLEM YET FORD HAS NOT REACTED. INTERESTINGLY THE A/C WORKS FOR ABOUT 6 MONTHS AFTER DEALERSHIP DIAGNOSTICS THEN GOES HOT. MY GUESS IT IS AN ELECTRONIC COMPONENT WHICH, WHEN MOVED / MANIPULATED, MAKES CONNECTION FOR A SHORT PERIOD OF TIME. TO REPAIR THE A/C, BASICALLY COMPLETELY REPLACING THE SYSTEM, IS $2500. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220953March 12, 2008
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
I HAVE A 2001 MERCURY SABLE AND WHILE DRIVING DOWN THE ROAD TODAY THE REAR COIL BROKE AND WENT THROUGH THE INSIDE OF MY TIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220788March 11, 2008
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
TL*THE CONTACT OWNS A 2002 MERCURY SABLE. IN AN ATTEMPT TO BACK OUT OF THE GARAGE, THE FRONT DRIVER SIDE COIL SPRING FAILED AND PUNCTURED THE TIRE. THE CURRENT MILEAGE WAS 90,680 AND FAILURE MILEAGE WAS 90,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220803March 11, 2008
SUSPENSION:REAR:SPRINGS:COIL SPRINGS, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SUSPENSION:REAR
I WENT IN TO THE LOCAL DEALER TO HAVE A COOLANT LEAK CHECKED AND WAS TOLD THAT MY REAR SPRINGS, STRUTS AND BRAKES WERE ALL BAD, THE SPRINGS WERE BROKEN AND WERE HAZARDOUS TO DRIVE WITH. TOTAL COST OF THESE REPAIRS IS WELL OVER $1,500. I ASKED ABOUT THE RECALL ON THE SPRINGS AND WAS TOLD IT WAS ONLY FOR THE FRONT OF THE VEHICLE. THE RECALL SHOULD INCLUDE THE REAR ALSO BECAUSE THE SAME SPRINGS WERE USED IN THE REAR AS IN THE FRONT. I SHOULD NOT HAVE TO PAY TO HAVE ALL THESE THINGS REPAIRED BECAUSE OF FAULTY SPRINGS. I WAS ALSO TOLD THE OTHER ITEMS, STRUTS AND BRAKES WERE LIKELY CAUSE FROM THE BAD SPRINGS. FORD NEEDS TO BE ACCOUNTABLE, MANY OTHER PEOPLE HAVE HAD THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220275March 6, 2008
TIRES, SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
MY DAUGHTER HAD JUST DRIVEN ALL OVER THE STATE WITH HER STUDENT TEACHING ASSIGNMENT. SHE WAS GOING TO TEACH FOR THE DAY WHEN SHE HAD TIRE FAILURE. SHE HAD JUST LEFT FROM HER APARTMENT GOING 10 MPH AND ABOUT ONE MILE FROM HER PLACE. THE COIL SPRING BROKE JABBING INTO HER TIRE AND CAUSING A BLOW OUT. WE HAD TO HAVE THE CAR TOWED AND THE MECHANIC SAID THESE MECURIES AND FORD SABLES WERE GOOD FOR THIS KIND OD A PROBLEM. THEN I GOT ON LINE AND IT SAIS THAT ONE POINT BACK IN 95 THAT THESE KIND OF CARS HAD TO HAVE GUARDS TO PROTECT THE COILS FROM THE TIRES. I AM CONCERNED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220119March 5, 2008
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
TL*THE CONTACT OWNS A 2001 MERCURY SABLE. WHILE DRIVING 30 MPH, THE CONTACT HEARD A LOUD NOISE. HE PULLED INTO A GAS STATION, HEARD A LOUD POP, AND NOTICED THAT THE REAR DRIVER SIDE TIRE WAS LOSING AIR. WHILE REPLACING THE TIRE WITH THE SPARE, THE CONTACT NOTICED LOOSE WIRES. THE VEHICLE WAS TOWED TO THE DEALER AND THEY CONFIRMED THAT THE REAR DRIVER SIDE COIL SPRING FAILED AND PUNCTURED THE TIRE. THE CONTACT WAS URGED TO FILE A COMPLAINT WITH THE MANUFACTURER BECAUSE THE FAILURE COULD BECOME A RECALL. THE TRANSMISSION TYPE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 28,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220130March 5, 2008
STEERING:LINKAGES:TIE ROD ASSEMBLY
TL*THE CONTACT OWNS A 2000 MERCURY SABLE. WHILE BACKING OUT OF THE DRIVEWAY AT 5 MPH, THE REAR PASSENGER SIDE TIE ROD END FAILED AND NEARLY PUNCTURED THE TIRE. THE DEALER STATED THAT THE FAILURE WAS DUE TO FAULTY STRUTS, BUT THE VEHICLE WAS SAFE TO DRIVE. A LOCAL MECHANIC STATED THAT THE STRUTS WERE NOT THE CAUSE OF THE FAILURE, BUT RATHER THE TIE ROD END ON THE PASSENGER SIDE OF THE VEHICLE. ON JANUARY 4, 2008, THE DEALER REPLACED THE TIE ROD END AT THE COST OF $142.42. THE FAILURE MILEAGE WAS 129,001 AND CURRENT MILEAGE WAS 130,004.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220586March 4, 2008
ENGINE AND ENGINE COOLING
CONSUMER REQUESTING REIMBURSEMENT FOR REPAIRS ON A 1995 MERCURY SABLE. CONSUMER REPAIRED THE VEHICLE FOR RECALL PROBLEMS BEFORE A RECALL WAS RECEIVED AND WOULD LIKE REIMBURSEMENT FOR THE COST. *KB THE HEAD GASKETS, TIMING COVER GASKETS AND OIL PAN WERE REPLACED DUE TO THE VEHICLE OVERHEATING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220095March 4, 2008
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS, EQUIPMENT:ELECTRICAL
ENGINE LIGHT COMING ON THIS IS THE SECOND TIME I HAVE HAD PROBLEMS WITH THIS AND IT COST A BIG AMOUNT. FIRST TIME PAID FOR CORRECTION. LIGHT CAME ON AGAIN AND HAD TEST ON THIS PROBLEM AND SAID WAS FUEL CONDITION PRESSURE OR MASS AIR FLOW, OXYGEN SENSOR DEFECTED, IGNITION MISFIRED-REPAIR,FUEL INJECTION PROBLEM, I THINK THIS SHOULD NOT HAPPEN TWO TIMES, I DON'T HAVE MONEY FOR REPAIRS,CHECK OUT FOR OTHER FAILURES IT TAKES OFF THEN LOOSES POWER CAN SHUT OFF ENGINE FOR ABOUT 5 MINUTES AND WILL START AGAIN AND GO FOR SEVERAL MILES AND THEN START ALL OVER OF LOOSING POWER NOW YOU TELL ME THE ANSWER? CANT KEEP SPENDING OUT MONEY ON A FIXED INCOME AND CANT TRADE OFF THE CAR PLEASE HELP ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219962March 3, 2008
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
CAR WOULD NOT MOVE WHEN PLACED IN REVERSE, WHEN IT DID MOVE LEFT FRONT TIRE BLEW OUT. WHEN I REMOVED TIRE, FOUND COIL SPRING HAD BROKEN AND PUNCTURED TIRE. VERY THANKFUL IT HAPPENED IN DRIVEWAY. OTHER MODEL YEARS ARE COVERED BY RECALL, COULD NOT FIND ANYTHING FOR 1997. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Mercury Sable