Mercury Sable Complaints

5,381 consumer complaints on file.

#866489August 1, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN PULLING ONTO A RAMP TRANSMISSION DOES NOT PICK UP WHEN ACCELERATOR IS APPLIED. THIS IS AN INTERMITTENT PROBLEM. DEALER HAS BEEN CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#866321July 31, 2000
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VEHICLE HAD BEEN PARKED IN GARAGE. WIFE STARTED CAR IN ORDER TO BACK OUT WHEN REAR WINDOW SHATTERED OR EXPLODED WITHOUT WARNING. *AK GLASS EXPLODED OUTWARD COVERING THE INTIRE REAR HALF OF THE VEHICLE'S INTERIOR. NO INJURIES. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#866350July 31, 2000
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS, EQUIPMENT:APPLIANCE:AIR CONDITIONER
VEHICLE CUTS OFF WHILE DRIVING DUE TO THE FUEL INJECTORS HEATING UP FUEL IN THE GAS TANK. WHEN FUEL GETS HOT VEHICLE CUTS OFF, AND THE AIR CONDITIONER DOES NOT FUNCTION. DEALER HAS SEEN VEHICLE AND CAN'T FIX IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726215July 30, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726253July 30, 2000
ENGINE AND ENGINE COOLING:ENGINE
WHILE TEST DRIVING SLIDE CONTACTS WENT OUT, THEN 2 MONTHES LATER THEY WENT OUT AGAIN THEN 10 MONTHES LATER WENT OUT AGAIN. THEN HEAD GASKET WENT OUT. CRUISE DOSN'T WORK OR HORN. FORD DEALERSHIP SAID THEY COULDN'T FIND REPLACEMENT SO I HAVE TO JUST LIVE WITHOUT HORN AND CRUISE. I THINK I HAVE SHORT BECAUSE OF HORN NOW BUT WANT TO CHARGE ME TO LOOK AT IT, AND IT CAN NO LONGER BE DRIVEN BECAUSE OF HEAD GASKET. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726158July 28, 2000
ENGINE AND ENGINE COOLING:ENGINE
ENGINE OIL PUMP WENT WIDE OPEN, LOSS OF ENTIRE ENGINE OIL INVENTORY. MOTOR SEIZED, CRANK BROKE. LOSS OF CONTROL OF VEHICLE *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#866160July 27, 2000
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR, POWER TRAIN:DRIVELINE:CONSTANT VELOCITY JOINT, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING AT NORMAL HIGHWAY SPEED ALL OF A SUDDEN VEHICLE CUT OFF. DRIVER WAS ABLE TO PULL TO THE SIDE OF THE ROAD SAFELY, TURNED OFF THE IGNITION, AND GOT OUT OF VEHICLE. THIS WAS WHEN DRIVER AND FAMILY NOTICED VEHICLE WAS ON FIRE. VEHCLE WAS TOWED TO THE DEALERSHIP. CV BOOT EXPLODED AND THREW GREASE ONTO THE CATALYTIC CONVERTER, WHICH STARTED THE FIRE. VEHICLE WAS BEING REPAIRED. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#726039July 26, 2000
ENGINE AND ENGINE COOLING:COOLING SYSTEM
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#866027July 26, 2000
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING ON THE NJP ABOUT 55 MPH VEHICLE BEGAN TO LOSE POWER AND JUST DIE. THIS HAPPENED WITHOUT ANY KIND OF WARNING. VEHICLE WAS TOWED TO A DEALERSHIP. DEALERSHIP DETECTED THE CAUSE TO BE A BLOWN ENGINE HEAD GASKET. HEAD GASKET WAS REPLACED. OWNER IS STILL EXPERIENCING PROBLEMS WITH VEHICLE. *AK THE VEHICLE HAD BEEN TO THE DEALER THREE TIMES BUT NO SOLUTION IS FOUND. NOW THE VEHICLE HITS HARD WHEN IN REVERSE,DRIVE AND PARK. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726021July 25, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726022July 25, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
I WAS DRIVING ON THE TRUNPIKE AND THEN ALL OF A SUDDEN THERE WAS NO MORE POWER I HAD TO STAY THERE TILL THIS MAN CALL THE POLICE THE CAR SHOULD NOT DO IT. THERE WAS NO WARNING AT ALL. I THEN HAD IT TOW THREE TIME FROM THE PLACE WHERE IT BROKE DOWN ,THEN TO THE MACENICS SHOP THEN FROM THERE TO AUTOLAND THE TOTAL OF THE NO POWER THE CAR STARTED TO BURK AND THAT WAS THE END OF IT IT DIDN;T START ANYMORE TOOK TO AUTOLAND WITH HARRY LUPO THEY SAID IT WAS THIS AND TO FIND OUT IT WAS THAT TO BUT THEY HAD MY CAR FOR OVER A MONTH .I WENT AND TOOK IT OUT THEY SAID IT WAS RUNNING FINE I STARED TO DRIVE IT ALL IT DID WAS BACK FRIE AND RAN VERY HOT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#865974July 25, 2000
ENGINE AND ENGINE COOLING:ENGINE
ENGINE HEAD GASKET BLEW OUT. REPAIRED HEAD GASKET, COSTING CONSUMER $1,300. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725936July 24, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, POWER TRAIN:AUTOMATIC TRANSMISSION
ENGINE DEVELOPED A SEVERE NOISE. OIL WAS CHANGED ON REGULAR BASIS AT GARAGE. ADDITIONAL INFORMATION AVAILABLE FOR SERVICE. TRANSMISSION FAILED ON THE WAY TO WORK. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725940July 24, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
MECHANIC STATES THIS IS A KNOWN PROBLEM WITH THE 3.8 L ENGINES AND WHEN FIXED HEAD GASKETS USUALLY WILL GO. NOSAFETY DEFECT MENTIONED IN SUMMARY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725789July 21, 2000
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
I HAD BEEN NOTICING A STRANGE BURNING SMELL IN THE CAR FOR SOME TIME - BUT COULDN'T PLACE ITS SOURCE. I FOUND THE SMELL GETTING STRONGER OVER TIME, AND STRONGER WHEN THE HEADLIGHTS WERE ON. THEN I NOTICED THAT THE DASH AREA SURROUNDING THE HEADLIGHT SWITCH WAS WARM TO THE TOUCH. I PULLED OFF THE HEADLIGHT SWITCH KNOB, AND THE SWITCH SHAFT WAS BURNING - TOO HOT TO TOUCH. I OBTAINED A NEW HEADLIGHT SWITCH AND PROCEEDED TO DISSAEMBLE THE DASH. I FOUND THE BACK END (PLASTIC CONNECTOR RECEPTABLE BODY) OF THE SWITCH TOTALLY MELTED, AND SOME OF THE WIRES HAD THEIR INSULATION MELTED CLEAR OFF, DOWN TO BARE COPPER. LUCKILY NONE OF THE WIRES WERE TOUCHING IN THE BARE AREAS. THE MALE END OF THE HARNESS (THAT PLUGS INTO THE SWITCH) WAS MELTED INTO THE SWITCH BODY. I HAD TO BUY A NEW REPLACEMENT CONNECTOR, SPLICE IT IN AND MAKE UP SOME NEW WIRES, AND THEN INSTALL THE NEW SWITCH. THE AUTO PARTS STORES SAY THAT ALTHOUGH FORD DOESN'T HAVE THE CONNECTOR + PIGTAIL ASSEMBLY AVAILABLE AS A DEALER ITEM, IT IS AN AFTERMARKET ITEM SINCE "THEY BURN UP SO OFTEN." HAD I NOT INTERVENED WHEN I DID, I COULD HAVE HAD A SEVERE IN-DASH FIRE, PLUS LOST MY LIGHTS AT NIGHT. MY LIGHTS NEVER STOPPED WORKING, ALTHOUGH THE BURNING SMELL WAS EVIDENT. MERCURY CUSTOMER ASSISTANCE ADVISED NO PRIOR REPORTS OF THIS TYPE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#865820July 21, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILED PREMATURELY AT 62000 MILES. DEALER STATED IT COULD NOT BE REPLACED WITH A NEW TRANSMISSION BECAUSE ALL TRANSMISSION KEPT BLOWING UP POSSIBLY DUE TO A DEFECT IN VALVE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#865822July 21, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
A CLUTCH PLATE WITHIN TRANSMISSION BROKE IN 3 PLACES. TRANSMISSION NEEDS TO BE REPLACED. BUT, MANUFACTURER IS NOT PROVIDING OR SELLING NEW TRANSMISSION BECAUSE IT KEEPS FAILING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725730July 20, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
I ROTATE TIRES EVERY 6000 MI. DURING ROTATION I INSPECT BRAKE PADS FOR WEAR. AT 18000 MI I FOUND EXCESSIVE WEAR ON REAR PADS, TO THE POINT THAT THEY NEEDED TO BE REPLACED FAIRLY SOON. I TOOK THE CAR TO THE DEALER FOR REPLACEMENT UNDER WARRANTY. THEY ADVISED THAT THOS WEAR WAS "NORMAL" AND WAS NOT COVERED UNDER WARRANTY. THAT'S NONSENSE. I'VE NEVER HAD A CAR THAT NEEDED REAR PAD REPLACEMENT AT LESSS THAN 50000 MI. NO PROFESSIONLS I SPOKE WITH THOUGHT THIS WAS "NORMAL" WEAR. THIS IS MADE WORSE BY THE FACT THAT, WHEN THE CAR WAS NEW, I HAD BROUGHT IT IN FOR CORRECTION OF BRAKE VIBRATION. THE DEALER MACHINED THE ROTORS AND THE TECH SAID HE "DIDN'T LIKE THE LOOKS OF THE REAR PADS SO HE REPLACED THEM." THAT'S AT 1500 MI. WHICH MEANS THE REPLACMENT SET ONLY LASTED 16500 MI. THE OWNER SERVICE GUIDE ONLY SAYS TO INSPECT FRONT AND REAR BRAKES AT 30000 MI. IF I HAD WAITED TO 30000 MI I WOULD HAVE HAD AT LEAST ROTOR FAILURE AND MIGHT HAVE HAD BRAKE SEIZURE, CAUSING ACCIDENT/INJURY. DEALER CONTACTED FORD MOTOR CO REP WHO SAID IT WAS NORMAL WEAR AND WOULD NOT BE COVERED UNDER WARRANTY. I PERSONALLY REPLACED REAR PADS WITH AFTER-MARKET LIFE-OF-THE-CAR-WARRANTY PREMIUM-GRADE PADS BECAUSE I WON'T PAY FORD FOR ANOTHER SET OF FAST-WEARING PADS. I KEPT THE ORIGINAL PADS FOR NHTSA INSPECTION, IF DESIRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725624July 18, 2000
VEHICLE SPEED CONTROL:CRUISE CONTROL
VEHICLE IDLE SPEED DOES NOT RETURN TO NORMAL. ENGINE IS RACING WHILE THE VEHICLE IS STOPPED. VEHICLE DOES NOT SLOW DOWN WHEN THE ACCELERATOR PEDAL IS RELEASED, VEHICLE CONTINUES TO RUN AT 30 PLUS MILE PER HOUR WITHOUT PUSHING ON THE ACCELERATOR PEDAL, REQUIRING CONSTANT APPLICATION OF THE BRAKES TO KEEP THE VEHICLE FROM GETTING OUT OF CONTROL. THIS HAS HAPPENED IN VARIOUS WEATHER, HAS HAPPENED AFTER THE VEHICLE HAS BEEN DRIVEN AS MUCH AS 100 MILES ON FREEWAYS AND AFTER DRIVING AS LITTLE AS 5 MILES IN THE CITY. PROBLEM WAS OCCURING WHEN THE VEHICLE WAS DRIVEN INTO THE CREST LINCOLN MERCURY DEALER SERVICE DEPARTMENT, DEALER STATED THAT DIAGNOSTICS INDICATED THERE IS NO PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#784050July 17, 2000
ENGINE AND ENGINE COOLING:ENGINE
RECALL FOR THE ENGINE MOUNT BOLTS WAS ISSUED, DEALER TOLD CONSUMER THAT VEHICLE WAS NOT INCLUDED IN THE RECALL BECAUSE HE DIDN'T LIVE IN AN AREA WHERE THERE IS HEAVY SALTING OF THE ROADS IN THE WINTER. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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