Mercury Sable Complaints

5,381 consumer complaints on file.

#734851October 21, 2000
ENGINE AND ENGINE COOLING:ENGINE
ENGINE MOUNTS REPLACED UNDER RECALL 92M77 IN 1/96. I WAS ADVISED BY FORD THAT ONE REPAIR IS ALL THAT IS PERFORMED. I DON'T SEE WHY THEY SHOULDN'T REPAIR AGAIN AS OBVIOUSLY THE PROBLEM STILL EXISTS FOR ENGINE MOUNTS TO FAIL EVERY 4 YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#556562October 20, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE ON A TRIP ACROSS COUNTRY DURING THE SUMMER THE VEHICLE SATLLED OUT OVER A DOZEN TIMES ON BUSY INTERSTATES OR WHEN GOING UP OR DOWN HILL. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#734812October 20, 2000
ENGINE AND ENGINE COOLING:ENGINE
I AM A MERCURY SABLE 1994 OWNER. AS I WAS DRIVING TO WORK TODAY, I BEGAN TO HAVE ENGINE TROUBLE. I HAD THE CAR TOWED TO A NEARBY GARAGE. I WAS INFORMED LATER THIS MORNING THAT I HAD BLOWN A HEAD GASKET. THE GARAGE SUGGESTED THAT I TOW THE CAR TO A NEARBY FORD DEALER, NOVATO FORD. REMEMBERING THAT FORD HAD ISSUED A LETTER REGARDING HEAD GASKETS AND BEFORE TOWING TO THE NOVATO FORD DEALERSHIP, I DECIDED TO CALL THE DEALERSHIP. AFTER I EXPLAINED THE SITUATION, THE SERVICE ADVISOR SAID THAT HE ALSO REMEMBERED THIS "HEAD GASKET" SITUATION AND PUT ME ON HOLD. WHEN HE RETURNED HE INFORMED ME THAT SINCE MY MILEAGE WAS OVER 100,000 (CURRENTLY 105,693), I WOULD NOT BE ELIGIBLE FOR THE EXTENDED WARRANTY COVERAGE. I THEN CALLED FORD CUSTOMER SERVICE 800 392-3673 AND REFERENCED THE EXTENDED WARRANTY COVERAGE UNDER SERVICE PROGRAM, #98M01. QUOTING THE LETTER - THE LETTER STATES, "FORD MOTOR COMPANY IS PROVIDING EXTENDED WARRANTY COVERAGE UNDER SERVICE PROGRAM, #98M01, TO OWNERS OF 1994 AND 1995 TAURUS AND SABLE AND 1995 WINDSTAR VEHICLES EQUIPPED WITH A 3.8L FWD ENGINE. REASON FOR THIS PROGRAM: PREMATURE FAILURE OF THE HEAD GASKETS MAY OCCUR AND MAY RESULT IN ENGINE OVERHEATING OR IN EXTREME CASES COULD CAUSE ENGINE FAILURE IF THE OVERHEAT CONDITION IS IGNORED. THE EXTENDED WARRANTY COVERAGE IS FORD MOTOR COMPANY'S COMMITMENT TO CUSTOMER SATISFACTION AND WE ARE TAKING THIS ACTION AS PART OF OUR ONGOING EFFORTS TO MAINTAIN YOUR CONFIDENCE IN OUR PRODUCTS." I WAS INFORMED THAT THERE WAS NOTHING THAT COULD BE DONE. I EXPLAINED THAT I ACQUIRED THE CAR IN 1997 AT 44,000 MILES. UPON RECEIVING THE JUNE 1998 LETTER, I DID GO TO MY LOCAL HILLTOP FORD DEALERSHIP AND ASKED THEM TO CHECK OUT THE HEAD GASKET(S). I WAS TOLD THAT THEY WERE FINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#873484October 20, 2000
SEATS
UNABLE TO USE A FORWARD FACING CHILD SAFETY SEAT DUE TO REAR LEATHER SEAT BEING TOO SLIPPERY TO HOLD CHILD SEAT. DEALER NOTIFIED. *AK THE DEALER NEEDS PERMISSION FROM THE VEHICLE'S MANUFACTURER TO MAKE MODIFICATION AND INSTALL LATCH SYSTEM. THE CUSTOMER HAS NOTIFIED THE MANUFACTURER. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#556526October 19, 2000
ELECTRICAL SYSTEM:IGNITION
VEHICLE STALLS INTERMITTENTLY WHILE DRIVING, AFTER A MINUTE IT RESTARTS, THE TFI MODULE HAS BEEN RECALL IN CALIFORNIA FOR THIS PROBLEM BUT THE CONSUMERS VEHICLE HAS NOT BEEN RECALLED. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#734748October 19, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
NO SUMMARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#734752October 19, 2000
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, EQUIPMENT:APPLIANCE:AIR CONDITIONER, STEERING
COMPRESSOR LOCK UP,BROKE SURPENTINE BELT,WRAP AROUND DAMPER DAMAGED OIL SEAL &DAMPER BROKE OR CRACK A/C LINES. REPLACED A/C COMPRESSOR A/C MUFFLER ASSY & O RINGS & EVAC & RECHARGE SYSTEM....REAR PASSENGER DOOR, REPLACED WINDOW MOTOR , PASSENGER DOOR , REPLACED WINDOW MOTOR & SWITCH. STEERING HANGS UP OR GETS STUCK,MAKES WINING NOISE, FRONT END RATTLES,POPS &MAKES CRACKING NOISE,REAR AXLE SOUNDS LIKE ITS GOING TO FALL OUT,WORSE CAR I'VE EVER OWNED!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#873360October 19, 2000
VEHICLE SPEED CONTROL
WHILE DRIVING ABOUT 65-70 MPH, ALL OF SUDDEN VEHICLE ACCELERATED. RPMS INCREASED BY 3000. IN ORDER TO STOP VEHICLE APPLIED AS MUCH PRESSURE AS POSSIBLE TO THE BRAKES, SHIFTED INTO NEUTRAL OR PARK, AND SHUT OFF IGNITION. THIS HAPPENED WITHOUT CRUISE CONTROL BEING ENGAGED. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#873371October 19, 2000
ELECTRICAL SYSTEM:IGNITION
WHILE DRIVING AT ANY RATE OF SPEED VEHICLE WILL COMPLETELY SHUTDOWN WITHOUT WARNING, CAUSE UNKNOWN. DEALER CANNOT IDENTIFY THE CAUSE. PLEASE GIVE ANY FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#734502October 17, 2000
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL, ENGINE AND ENGINE COOLING:ENGINE
REPLACED HEAD GASKET AND O2 SENSORS. THIS IS THE SAME FLAWED ENGINE DESIGN AS THOSE THAT FORD ISSUED AN EXTENDED WARRANTY. FOR SOME UNKNOWN REASON FORD HAS NOT INCLUDED THE '91 ENGINES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#873156October 17, 2000
ENGINE AND ENGINE COOLING:ENGINE
HEAD GASKET HAS BLOWN AT 100,000 MILES. IS NOT AWARE OF EXTENEDED WARRANTY FOR HEAD GASKET.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#873167October 17, 2000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
WHILE DRIVING ALONG AT SLOW SPEEDS VEHICLE JUST SHUTS DOWN. ALSO, IF THE WEATHER IS VERY HOT AND THE A/C IS RUNNING THE VEHICLE WILL SHUT OFF. VEHICLE STARTS UP AGAIN ONCE IT COOLS OFF. TIME VARIES DEPENDING ON THE WEATHER. THIS HAS BEEN AN ONGOING PROBLEM FOR TWO YEARS. VEHICLE WAS TAKEN TO THE DEALERSHIP. DEALER STATED THAT VEHICLE PROBABLY NEEDED A FUEL PUMP OR FUEL TANK. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#734475October 16, 2000
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
I REALLY NEED THIS PROBLEM RESOLVED ITS VERY DANGEROUS I RECENTLY SAW A RECALL SECTION IN THE NEWSPAPERS WITH THIS PROBLEM SIMILAR TO MINE SOMETHING ABOUT A TFI SWITCH OR SOMETHING HAVING TO DO WITH THE VEHICLES STALLING WELL I BOUGHT MY CAR WITH A 2 MONTH WARRANTY AN HAVE SINCE HAD THE TRANSMISSION CHECKED AND IVE TAKEN IT TO THE FORD DEALER SEVERAL TIMES TRYING TO HAVE THEM DIAGNOSE THE PROBLEM FIRST THEY SAID THEY COULD FIND NOTHING WRONG WITH IT THEN I ASKED THEM TO PLEASE TRY AND DIAGNOSE THE PROBLEM THEN THEY ENDED UP SAYING IT WAS THE TFI SWITCH OR SOMETHING SO THEY REPLACED THAT BUT THAT WASNT THE PROBLEM THIS IS STILL HAPPEING SO DID I PAY FOR SOMETHING I DIDNT NEED BUT THATS NOT THE ISSUE THE ISSUE IS THIS CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#734352October 15, 2000
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
THE BRAKE PEDAL AND ACCELERATOR ARE TOO CLOSE TOGETHER AND ALMOST THE SAME HEIGHT. SO, IF YOUR FOOT IS ON THE RIGHT SIDE OF THE BRAKE PEDAL, IT IS VERY EASY TO ALSO DEPRESS THE ACCELERATOR AT THE SAME TIME. SEVERAL TIMES WHILE APPROACHING A STOP SIGN OR RED LIGHT, I DEPRESSED BOTH THE ACCELERATOR AND THE BRAKE PEDAL AT THE SAME TIME. IT FELT AS IF THE ACCELERATOR HAD STUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#734392October 15, 2000
POWER TRAIN:MANUAL TRANSMISSION, VEHICLE SPEED CONTROL, EXTERIOR LIGHTING:BRAKE LIGHTS
THE PROBLEM I WAS HAVING WAS THE INABILITY TO SHIFT THE CAR OUT OF "PARK" IN THE NORMAL WAY - START THE CAR, DEPRESS THE BRAKE AND PULL THE SHIFT LEVER DOWN. THE ONLY WAY THAT I COULD GET THE CAR INTO GEAR WAS TO PULL DOWN ON THE SHIFT LEVER WHILE TURNING THE KEY AND THEN START THE ENGINE WHILE IN NEUTRAL. I DISCOVERED, IN A CONVERSATION WITH A FORD MECHANIC, THAT THIS IS A SYMPTOM OF A FAILURE SOMEWHERE IN THE "BRAKE LIGHT" CIRCUIT. SOMETHING AS SIMPLE AS A BLOWN BRAKE LIGHT BULB WOULD CAUSE THIS PROBLEM. THERE WAS ANOTHER SYMPTOM THAT WAS NOT DISCUSSED WITH THE MECHANIC, AS I DIDN'T REALIZE IT WAS RELATED, BUT COULD IN ITSELF, CAUSE AN ACCIDENT. THE CRUISE CONTROL WOULD NOT DISENGAGE BY PRESSING THE BRAKE PEDAL. APPARENTLY THE DE-ACTIVATION IS CONTROLLED BY A COMPONENT WIRED INTO THE BRAKE LIGHT CIRCUIT. AFTER I GOT THE BRAKE LIGHTS WORKING (DIRTY CONTACTS ON THE BRAKE LIGHT SWITCH), EVERYTHING WAS BACK TO NORMAL. THE CAR SHIFTED AS IT WAS SUPPOSE TO AND THE CRUISE CONTROL AGAIN DISENGAGED WHEN THE BRAKE PEDAL WAS DEPRESSED. IN MY OPINION, THE INTERELATIONSHIP OF THESE COMPONENTS HAS GOOD POTENTIAL TO BE EXTREMELY HAZARDOUS. IT WOULD BE EASY TO INADVERTANTLY PUT THE CAR IN FORWARD GEAR WHILE INTENDING TO PUT IT IN REVERSE WHEN STARTING IT IN NEUTRAL. THE CAR COULD ROLL WHEN STARTING IT IN THIS MANNER. THE FAILURE OF THE CRUISE CONTROL TO DISENGAGE GAVE ME THE SENSATION OF FLOORING THE CAR AND PUTTING MY FOOT ON THE BRAKE AT THE SAME TIME. NOT USUALLY A VERY GOOD THING TO DO. THAT'S IT. I HOPE IT HELPS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#734133October 12, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
MY MERCURY SABLE STALLS UNEXPECTEDLY. THIS CONDITION HAS OCCURRED INTERMITTENTLY OVER THE PAST FEW YEARS. IN EACH SITUATION, THE WEATHER WAS VERY WARM AND THE ENGINE HOT. IN ONE CASE, I WAS TRAVELLING AT 60 MPH IN RUSH HOUR TRAFFIC AND HAD TO QUICKLY GET TO THE BERM OF THE ROAD NARROWLY ESCAPING INJURY OR DEATH. IN THE REMAINING OCCURRANCES, THE ENGINE STALLED WHEN IN CITY TRAFFIC. I KNOW VEHICLES MAY BE RECALLED IN CALIFORNIA FOR THIS TYPE OF DEFECT AND I WOULD LIKE TO KNOW EXACTLY WHAT PART TO REPLACE FOR MY OWN SAFETY EVEN IF NOT RECALLED. ALSO, HOW CAN I IDENTIFY THE BAD PARTS SO THAT I KNOW THAT THE NEW PART I'M INSTALLING ISN'T ALSO DEFECTIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#734156October 12, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
MY CAR HAS STALLED ON NUMEROUS OCCASSIONS SOMETIMES WHILE DRIVING DOWN THE ROAD AT OTHER TIMES STOPPED AND AT OTHER TIMES AFTER STARTING THE CAR. I HAVE HAD THE CAR BACK AT THE DEALER SEVERAL TIMES AND I AM STILL EXPERIENCING THE SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#872891October 12, 2000
STEERING:LINKAGES:TIE ROD ASSEMBLY
WHEN PUTTING ON BRAKES STEERING WHEEL SHAKES VERY BADLY. CONSUMER TOOK VEHICLE TO MECHANIC. MECHANICSAID THAT 2 INNER TIE RODS WERE DEFECTIVE, AND THAT WHAT WAS CAUSING THE SHAKING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#734022October 11, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
BRAKES FAILED. HARD PRESSURE ON BRAKE PEDAL RESULTED IN NO BRAKING FROM A SPEED OF 25MPH. CAR WAS STOPPED WHEN IT HIT A HOUSE. DAMAGE APPEARS TOTAL. ABS BRAKES HAVE FAILED IN TWO EARLIER INCIDENTS: ONE REQUIRED ABOUT $800 OF REPAIRS AND SOME PROPERTY DAMAGE. CAR WAS PURCHASED FROM FORD MOTOR COMPANY AFTER THE FIRST OWNER RETURNED THE VEHICLE FOR BRAKE PROBLEMS FORD CERTIFIED THAT THE BRAKES HAD BEEN REPAIRED TO "NEW" CONDITION.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#734049October 11, 2000
ENGINE AND ENGINE COOLING:ENGINE
HEAD GASKET PROBLEM IS COMMON. EVEN THE FORD CUSTOMER RELATIONSHIP STAFF AND THE SERVICE MANAGER AT THE DEALER AGREE. YET FORD REFUSES TO RECALL OR TO COMPENSATE FOR THE REPAIR. MY REPAIR COSTING $5,000+ REQUIRES THE REPLACEMENT OF THE ENGINE DUE TO SEVERE HEAT DAMAGE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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