Mercury Sable Complaints

5,381 consumer complaints on file.

#767472September 20, 2002
ENGINE AND ENGINE COOLING:ENGINE, ELECTRICAL SYSTEM:WIRING, ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY, ELECTRICAL SYSTEM:IGNITION, ENGINE AND ENGINE COOLING:COOLING SYSTEM
CAR OVERHEATED, TAKEN TO MECHANIC WHO DIAGNOSED BLOWN HEADGASKET - RETOOLED HEADGASKET. ALSO REPLACED WATER PUMP, RADIATOR, PLUGS, PLUG WIRES, COIL, THERMOSTAT, SINCE HEADGASKET PROBLEM - CAR HAS NEEDED TO BE REPAIRED CONSTANTLY. STILL HAS CYLINDER 1 MISFIRE. CAR IS 5 YRS OLD. SEEMS LIKE EXCESSIVE PRBLEMS FOR A CAR THAT NEW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8019156September 20, 2002
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
PARTS FOR RECALL 01V390000 CONCERNING ENGINE COOLING FAN BEARING WERE NOT AVAILABLE FOR MONTHS. WHILE WAITING FOR PARTS, VEHICLE CAUGHT ON FIRE.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#8018932September 18, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHILE TRAVELING 5 MPH AND ATTEMPTING AVOID A CRASH CONSUMER DEPRESSED BRAKE PEDAL WITH FORCE TO FLOORBOARD RESULTING IN ACCELERATOR PEDAL BEING DEPRESSED AT THE SAME TIME. THIS CAUSED A CRASH. PLEASE PROVIDE FURTHER INFORMATION.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#767341September 18, 2002
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
I HAVE NOW HAD TO HAVE THE BRAKE LIGHT SWITCH ON MY CAR REPLACED TWICE. ON JULY 23, 2002 WHILE ON VACATION IN THE ADIRONDACK MOUNTAINS THE BRAKE LIGHTS WERE STUCK ON. I HAD TO DRIVE OVER 100 MILES WITH THE BRAKE LIGHTS ON TO HAVE IT REPAIRED. THIS MORNING (9/18/02) ON MY WAY TO DROP OFF MY CHILDREN AT SCHOOL, A PASSENGER IN ANOTHER VEHICLE FLAGGED ME DOWN AND TOLD ME I HAD NO BRAKE LIGHTS. ANOTHER TRIP TO THE DEALER AND THE BRAKE LIGHT SWITCH WAS REPLACED AGAIN. THERE IS OBVIOUSLY SOMETHING WRONG WITH THIS PART. THANK YOU.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#767378September 18, 2002
SEAT BELTS:FRONT:RETRACTOR
RENTAL CAR FORD TAURUS, FRONT PASS SEATBELT TIGHTENED WOULD NOT RELEASE, CUTTING INTO THROAT. RETURNED CAR. REC'D MERCURY SABLE, SAME PROBLEM. WAS STUCK DRIVING 17 HOURS FROM IN TO CT WITH BELT CUTTING INTO THROAT. USED BELT PROPERLY. WHEN LEANING OVER TO PICK UP ITEM FROM FLOOR, OR GLOVE COMPARTMENT BELT WOULD DEPLOY COMPLETELY. UPON RETURNING BODY TO UPRIGHT POSITION, BELT MADE CLICKING NOISES AND TIGHTENED WITH EVERY UPRIGHT MOVEMENT. BECAME EXTREMELY CONSTRICTING. DRIVER HAD TO RELEASE BELT FOR 17 HOUR TRIP. PASS RETRACTED IT COMPLETELY, DEPLOY IT TO USE IT, AND TRIED TO STAY STILL AND NOT MOVE. WHEN MOVEMENT OCCURRED BELT WOULD REACH IT'S END AND START CLICKING AND CONSTRICTING WITH EVERY TINY MOVEMENT. NEEDLESS TO SAY AFTER 17 HOURS OF DRIVING AND TIGHTENING, SKIN UNDER BELT AREA IS VERY TENDER, THROAT IS SORE, ALMOST CHOKED, ALMOST CUT. FOR PART OF TRIP HAD TO PLACE SEAT IN LAYDOWN POSITION TO ALLEVIATE THROAT CONSTRICTION OF BELT. MFG STATES 'THAT IS THE WAY DOT SET UP THE REGULATIONS, AND WE JUST FOLLOW THEM...BELTS ARE MADE FOR US.....NO RECALLS.....NO ADJUSTMENTS CAN BE MADE'. IT IS MY UNDERSTANDING OTHERS HAD TO CUT OFF THE BELT. EVEN WENT TO TEST DRIVE THEM, SAME THING HAPPENED. BELT IS MADE FOR CHILD SAFETY? SOME TYPE OF SENSOR? NO ACCIDENT OCCURRED AT ANY TIME. BELT IS MALFUNCTIONING WHEN DEPLOYED ALL THE WAY BY JUST BENDING OVER OR MOVING AROUND. BEFORE SOMEONE GETS SERIOUSLY HURT, SOMEONE NEEDS TO RECALL AND RESTYLE THESE EXISTING BELTS. DRIVERS BELT DID NOT HAVE ANY TYPE OF PROBLEMS. BENDING AND LEANING OVER DEPLOYED IT COMPLETELY AND NO RETRACTING OCCURRED AT ALL. VERY DANGEROUS HAVING DRIVER, DRIVING AND TRYING TO RELEASE PASSENGER BELT, AND PASSENGER UNBELTED WHILE TRAVELING RETRACTING AND RESETTING BELT. WE WERE LUCKY WE WERE NOT IN AN ACCIDENT WHILE DEALING WITH THE BELT ISSUE. AS THE BELT WAS UNBUCKLED NUMEROUS TIMES OVER 17 HOURS. CALL IF YOU HAVE ANY QUESTIONS AT 860-623-7774. IN GOOD FAITH, DOREEN ALFANO.*AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#8018867September 17, 2002
EXTERIOR LIGHTING:HEADLIGHTS
WHILE DRIVING AND WITH NO WARNING HEADLIGHT LENS FOGS UP, RESULTING IN POOR VISIBILITY WHILE DRIVING AT NIGHT. DEALER NOTIFIED.*AK *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#767134September 13, 2002
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
I PURCHASED NEW, AND STILL OWN THIS VEHICLE. AT 27083 MILES, THE REAR BRAKE LIGHTS STUCK IN THE ON POSITION. BILL DUBE FORD OF DOVER, NH REPLACED THE BRAKE LIGHT SWITCH FREE OF ALL COSTS TO ME UNDER RECALL NOTICE # 01S08. AT 45395 MILES THE REAR BRAKE LIGHTS AGAIN STUCK IN THE ON POSITION. HOWEVER, BRIGHTON FORD-MERCURY OF BRIGHTON, MI REFUSED TO REPLACE THE DEFECTIVE SWITCH UNDER THE RECALL NOTICE CLAIMING THAT, SINCE THE SWITCH HAD ALREADY BEEN REPLACED UNDER THE RECALL NOTICE, FORDS ONLY RESPONSIBILITY WAS TO WARRANT THE REPLACED SWITCH FOR A PERIOD NOT TO EXCEED 12000 MILES OR 12 MONTHS. AS A CONSEQUENCE, I PAID $63.33 TO HAVE THE SWITCH REPLACED. BASED ON THE FACT THAT ALL THREE SWITCHES, IE., THE ORIGINAL EQUIPMENT SWITCH, AND BOTH REPLACEMENT SWITCHES HAD IDENTICAL PART NUMBERS (YF1Z*13480*AA) HOW CAN I BE ASSURED THAT: 1) FORD MOTOR COMPANY AND/OR THE SUPPLIER OF THE SWITCH EVER MADE ANY ATTAMPT TO REDESIGN THE SWITCH. WITH THE SAME PART NUMBER, THERE COULD BE THOUSANDS OF DEFECTIVE SWITCHES STILL IN THE MARKETPLACE. 2) THE REPLACEMENT SWITCH, CURRENTLY INSTALLED, WILL NOT FAIL IN APPROX. 25000 MILES JUST AS THE FIRST TWO SWITCHES FAILED. 3) THE LIVES OF MY FAMILY MEMBERS, INCLUDING MYSELF, WILL NOT BE IN JEOPARDY EVERY 27000 MILES BECAUSE OF A REAR-END COLLISION RESULTING FROM SOMEONE'S MISTAKEN IDENTITY OF THE CONSTANTLY ON BRAKE LIGHTS FOR RUNNING LIGHTS, 4) WHY FORD MOTOR COMPANY, OR ANY AUTOMOBILE MANUFACTURER, IS NOT HELD RESPONSIBLE FOR THE COSTS OF REPLACING PARTS INVOLVED IN A RECALL UNTIL A PERMANENT FIX IS FOUND? NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8018553September 12, 2002
VEHICLE SPEED CONTROL
WHILE MAKE A LEFT TURN ONTO HIGHWAY VEHICLE SUDDENLY ACELLERATED AND HIT ANOTHER VEHICLE. DEALERSHIP IS AWARE OF PROBLEM.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#767081September 12, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
NO SUMMARY LISTED FOR ABOVE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#567407September 10, 2002
EXTERIOR LIGHTING:TURN SIGNAL:SWITCH, ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
WIPER INTERMITTENTLY COMING ON BY ITSELF. MULTI-FUNCTION SWITCH HAD TO BE REPLACED. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766973September 10, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
THERE IS A VIOLENT JARRING OF THE VEHICLE NEAR THE END OF A STOP. DEALER CLAIMS THAT IT IS A NORMAL DOWNSHIFT OF THE TRANSMISSION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8018333September 10, 2002
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
WHILE DRIVING AT 20 MPH,VEHICLE CAUGHT ON FIRE. CONSUMER OPENED HOOD AND FIRE WAS COMING UNDER THE ENGINE.DEALER WAS NOTIFIED.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#8018209September 9, 2002
STEERING: STEERING WHEEL/HANDLE BAR
WHILE ATTEMPTING TO MAKE A TURN AND THE POWER STEERING BECAME STIFF AND HARD. THE VEHICLE WAS TAKEN TO THE DEALERSHIP, AND THEY FOUND THAT POWER STEERING COLUMN MODULE DEVELOPED A LEAK. *AK *SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8018060September 6, 2002
ENGINE AND ENGINE COOLING:ENGINE
3.8L V6 ENGINE HAS A BLOWN HEAD GASKET. TEMPERATURE WOULD FLUCTUATE WHILE DRIVING AND THER EWOULD BE A LOSS OF COOLANT. MANUFACTURER WAS NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8017940September 5, 2002
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
CONSUMER STATES WHEN APPLYING THE BRAKES, IF CONSUMERS FOOT TOUCHES GAS PEDAL, THE VEHICLE ACCELERATES INSTEAD OF STOPPING. CONSUMER FEELS PEDALS ARE TOO CLOSE TOGETHER.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#567333September 4, 2002
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
LIONEL BARNET, P.A. WHO IS WRITING ON BEHALF OF MR. BADER STATES THAT THE OWNER RECEVIED NOTICE OF SAFETY RECALL 01S30/O1M09 RELATING TO COOLING FAN MOTOR FAILURE. PRIOR TO RECEIPT OF RECALL NOTICE, MR. BADER, A QUALIFIED AUTOMOTIVE MECHANIC, FOUND IT NECESSARY TO REPAIR HIS VEHICLE DUE TO OVERHEATING AND DISCOVERED THAT THE FAN MOTOR HAD SEIZED. MR. BADER IS REQUESTING REIMBURSEMENT OF THE REASONABLE CHARGES HE INCURRED IN REPAIRING HIS VEHICLE WITHOUT FURTHER DELAY. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#567311September 4, 2002
AIR BAGS
WHILE DRIVING THE PASSENGER SIDE IMPACT AIR BAG FALSLEY DEPLOYED INJURING THE PASSENGERS RIGHT ARM, THE DEALER REPLACED THE PASSENGER SIDE AIR BAG, SEAT COVER AND RCM MODULE. NLM
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#8017828September 3, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, VEHICLE SPEED CONTROL, POWER TRAIN:AUTOMATIC TRANSMISSION
BRAKE LIGHT STAYS ON AND CRUISE CONTROL WON'T WORK, AND VEHICLE WILL NOT SHIFT OUT OF PARK. DEALERSHIP IS AWARE OF PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766652September 3, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#567268September 2, 2002
WHEELS:LUGS/NUTS/BOLTS/STUDS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
WHILE DRIVING, THE RIGHT FRONT TIRE FELL OFF, CAUSING DAMAGE TO THE VEHICLE, ALL 5 LUG BOLTS WERE BROKEN OFF, OHIO TRAFFIC CRASH REPORT. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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