Mercury Sable Complaints

5,381 consumer complaints on file.

#8022866November 18, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CONSUMER STATED THAT ON 11/3/02 WAS DRIVING APPROACHING A STOPPED TRAFFIC AND DEPRESSED BRAKE PEDAL. VEHICLE SURGED FORWARD AND CONSUMER PULLED OFF ROAD TO AVOID A COLLISION. VEHICLE WAS CHECKED BY DEALER WHO AT FIRST ADVISED COULD NOT DETERMINE CAUSE. DEALER THEN STATED DISCOVERED PROBLEM WITH TRANSMISSION SENSOR THAT WAS SIGNALING CAR TO FIVE MORE GAS. DELAER REPAIRED AND RETURNED VEHICLE TO CONSUMER. CONSUMER DROVE VEHICLE FREQUENTLY WITHIN NEXT WEEK TO MAKE SURE PROBLEM WOULD NOT REOCCUR. ON 11/10/02 WHILE DRIVING ENGINE SURGE OCCURED AGAIN. DEALER STATED NO PROBLEM WITH VEHICLE. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022902November 18, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING CONSUMER HEARD A KNOCKING NOISE FROM THE FRONT OF THE VEHICLE THEN THE ENGINE LIGHT CAME ON. CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP FOR SERVICE. CAUSE OF PROBLEM STILL UNKNOWN. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022927November 18, 2002
EXTERIOR LIGHTING
CONSUMER STATED THAT WHILE DRIVING AT ANY SPEED THE INSIDE COURTESY LIGHT WOULD NOT GO OFF CAUSING A DISTRACTION TO THE CONSUMER. DEALER NOTIFIED TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022928November 18, 2002
POWER TRAIN:MANUAL TRANSMISSION
CONSUMER STATED THAT WHEN BREAKING THE VEHICLE WILL SURGE FORWARD WITH NO WARNING. DEALER NOTIFIED TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022701November 13, 2002
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
CONSUMER STATES SHE RECEIVED A RECALL #02 V266000, WHICH STATES SHE NEEDED TO TAKE HER VEHICLE TO HER DEALER AND HAVE HER BRAKES PEDALS ADJUSTED, BUT THE DEALER TOLD HER THAT SHE DID NOT NEED HER PEDALS ADJUSTED. SHE STATES SHE ASKED HIM WHY BECAUSE THAT IS WHAT THE RECALL CALLED FOR, AND HE SAID THAT HE WAS GOING BY FORD'S SPECIFICATION, WHICH STATES IF THE BRAKE PEDAL AND THE GAS PEDAL IS 2 INCHES FROM EACH OTHER THEN NO ADJUSTMENT IS REQUIRED. CONSUMER STATES SHE TOOK HER AUTO TO LIBERTY LINCOLN MERCURY 790 RTE 3, CLIFTON, NJ 07012- 973-473-6455. SHE WOULD LIKE A CALL TO FIND OUT IF THAT IS TRUE. MR DUE TO THE DESIGN OF THE GAS AND BRAKE PEDAL CONSUMER'S FOOT WILL GET STUCK BETWEEN THE TWO. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769646November 13, 2002
SEAT BELTS:FRONT:ANCHORAGE
SEAT BELT BINDS AND BECOMES INOPERABLE REPEATEDLY, REPORTED ISSUE THE FIRST TIME ON 10/05/2001; NEXT ON 10/15/2001; NEXT ON 10/23/2001; AGAIN ON 9/30/2002; AGAIN ABOUT 11/01/2002 (NOT LOGGED IN BY DEALER); AND 11/11/2002. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022540November 12, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
CONSUMER NOTICED THE FRONT END SHIMMIED WHEN BRAKES WERE APPLIED. DEALER DETERMINED THAT FRONT ROTORS NEEDED TO BE GROUNDED. THIS HAPPENED FIRST AT 25000 MILES, A SECOND TIME AT 48000 MILES. MR ROTORS GROUNDED AGAIN AT 50000 MILES . DEALERSHIP SUGGESTED THAT ROTORS BE REPLACED ON NEXT SERVICE. *TT *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022541November 12, 2002
VISIBILITY:WINDSHIELD WIPER/WASHER
CONSUMER STATED WINDSHIELD WIPERS WOULD NOT WORK FAST ENOUGH IN HEAVY RAIN. MR MANUFACTURER NOTIFIED. *TT *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769463November 8, 2002
SERVICE BRAKES, AIR:ANTILOCK
RECALL 02S40 DID NOT ADDRESS MY PROBLEM. THE DEALER HAS INSPECTED THE BRAKE PEDAL AND RELEASED THE VEHICLE AS BEING "OK". MY PROBLEM IS EXCESSIVE BRAKE PEDAL TRAVEL (MORE THAN 2.5 INCHES WHEN DEPRESSED). WHEN BRAKES ARE APPLLIED THE PEDAL LEVEL IS MORE THAN 1/2 INCH BEYOND THE GAS PEDAL LEVEL. THE PROBLEM IS NOT A MATTER OF THE TWO PEDALS. IT IS A SITUATION OF TOO MUCH BRAKE PEDAL TRAVEL. A SHORTER STROKE IN THE BRAKE SYSTEM WOULD CORRECT THE PROBLEM. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022358November 7, 2002
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
THE BRAKE AND ACCELERATOR PEDAL WAS DESIGNED TOO CLOSE TOGETHER, WHEN CONSUMER ATTEMPTED TO APPLY THE BRAKE, THE ACCELERATOR WAS ALSO APPLIED AND THEREFORE THE VEHICLE CONTINUED TO INCREASE IN SPEED AND RAN OVER A CEMENT PARKING BLOCK. TS. CONSUMER SUFFERED INJURIES.*JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#8022396November 7, 2002
STRUCTURE:BODY:DOOR
WHILE DRIVING 35MPH OR MORE THE PASSENGER SIDE DOOR AIR BAG DEPLOYED INADVERTENTLY. DEALER NOTIFIED. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022415November 7, 2002
AIR BAGS:SIDE/WINDOW
CONSUMER STATED WHEN THE VEHICLE HIT A BUMP, THE SIDE AIR BAG INADVERTENTLY DEPLOYED. DEALER NOTIFIED. TS SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022288November 6, 2002
SERVICE BRAKES, HYDRAULIC
WHILE TRAVELING ON THE HIGHWAY THE BRAKES WILL NOT HOLD PROPERLY. CAUSING A GRINDING NOISE COMING FROM THE LEFT FRONT SIDE WHEEL. PLEASE FURNISH ADDITIONAL INFORMATION. DEALER IS AWARE OF THE PROBLEM. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022161November 5, 2002
UNKNOWN OR OTHER
DEALERSHIP IS REFUSING TO HONOR THE RECALL FOR THE BRAKE/ACCELERATOR PEDAL. AFTER CONSUMER HAS ALMOST HAD 2 ACCIDENT DUE TO THE DEFECT STATED IN THE RECALL. DEALERSHIP IS INDICATING THAT THE VEHICLE MEETS SPECIFICATION. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022085November 4, 2002
ELECTRICAL SYSTEM
WHILE EXITING VEHICLE AFTER DRIVING FOR ABOUT TWENTY MINUTES, VEHICLE CAUGHT FIRE. CAUSE IS UNKNOWN. THERE WERE NO WARNING. PLEASE PROVIDE ANY FURTHER INFORMATION. MR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#8022134November 4, 2002
ENGINE AND ENGINE COOLING:ENGINE
CONSUMER STATES THAT WHILE DRIVING AT ANY SPEED AND NO WARNING THE VEHICLE WILL SHUT OFF CAUSING CONSUMER TO PULL OVER. DEALER NOTIFIED. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022139November 4, 2002
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
NHTSA#12945-01-V-075-000: HEAD LAMP SWITCH: DUE TO USE OF INCORRECT MATERIAL BY A SUPPLIER SWITCH LAMP CAN FRACTURE AND SEPARATE FROM THE HEAD LAMP SWITCH:: CONSUMER STATES SHE TURN THE SWITCH OFF AND KNOB FELL OFF IN HER HAND. DEALER HAS BEEN NOTIFIED. MR *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769137October 31, 2002
STRUCTURE:BODY:DOOR
THE UPPER DOOR HINGE PIN FELL OUT, DUE TO THE PIN LOCK WASHER BREAKING, CAUSING THE DOOR TO FALL. THE HINGE IS INSTALLED UPSIDE DOWN WITH THE STOP GUARD ON THE BOTTOM DUE TO THE FENDER BEING IN THE WAY TO INSTALL IT RIGHT SIDE UP. AS SUCH THE FLIMSY LOCK WASHER WHICH HOLDS THE PIN BROKE OFF ALLOWING THE PIN TO WORK ITS WAY DOWN. UPON INSPECTION OF THE OTHER DOOR PINS, 2 OF THE REMAINING 3 WERE BROKEN BUT HAD NOT YET FALLEN OFF. THE DOORS ARE POTENTIALLY HARMFUL TO ANYONE OPENING THEM AND HAVING THEM DROP ON A CHILD OR SENIOR AS WELL AS THE POSSIBLE STRAIN IF HELD ONTO UNDER THESE CIRCUMSTANCES. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8021969October 31, 2002
SEAT BELTS:FRONT
FRONT DRIVERS SEAT BELT DID NOT LOCK UPON IMPACT, CAUSING INJURIES. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022011October 31, 2002
VISIBILITY:WINDSHIELD WIPER/WASHER
CONSUMER CALLED COMPLAIN ABOUT THE WINDSHIELD WASHER SYSTEM HAVING PROBLEMS WITH A WHITE PART AROUND THE WINDSHIELD. DEALER STATED THAT IS HOW THE WINDSHIELD WORKS. ALSO STATED THAT WHEN THE WINDSHIELD IS ON USE IT SCRATCHES THE WINDSHIELD ON THE VEHICLE. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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