Mercury Milan Complaints

2,579 consumer complaints on file.

#10760650September 1, 2015
STEERING
WHILE I WAS BACKING OUT OF MY DRIVEWAY ON SATURDAY MY POWER STEERING WENT OUT. THERE WAS A MESSAGE SAYING POWER STEERING ASSIST FAULT. THIS HAS HAPPENED 2 TIMES BEFORE AND WHEN I SHUT THE CAR OFF AND TURN BACK ON THE MESSAGE GOES AWAY AND I HAVE POWER STEERING BACK. THIS SATURDAY WAS NOT THE CASE, THE WARNING DIDN'T GO AWAY AND THE CAR WAS NOT DRIVABLE. I HAD THE CAR TOWED TO LOCAL FORD DEALERSHIP AND THEY TOLD ME IT WAS THE STEERING GEAR AND IT WOULD COST AROUND $1800. I'VE RESEARCH THE RECALLS AND FOUND A LOT OF COMPLAINTS ABOUT THIS SAME ISSUE. IN FACT THE 2011 MILAN HAS A RECALL FOR THE SAME ISSUE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760817September 1, 2015
ELECTRICAL SYSTEM
A FEW MONTHS AGO, THE SPEAKER FOR THE REAR PARKING AID AND CROSS-TRAFFIC WARNING SYSTEM BECAME MUFFLED, FOLLOWED BY RANDOM FLASHING OF TWO DASH WARNING LIGHTS READING CHECK REAR PARK AID AND CROSS TRAFFIC SYSTEM FAULT. THE BASIC WARNING SYSTEMS STILL FUNCTIONED. AT A SERVICE VISIT TO MY FORD DEALER, THE COMPUTER CODES WERE READ AND SYSTEM REBOOT WAS PERFORMED. AS THE DEALER INVOICE STATES, IF LIGHT COMES BACK ON WILL NEED PARKING AID MODULE AND SPEAKER $567.00 PLUS TAX. DRIVING AWAY FROM THE DEALER THAT DAY, THE WARNING LIGHTS DID COME BACK ON, AND A WEEK LATER, THE TWO SYSTEMS STOPPED WORKING ALTOGETHER, LEAVING JUST THE CONSTANT BACK AND FORTH OF THE TWO WARNING LIGHTS. (THESE WARNING LIGHTS ALSO NEGATE THE DASHBOARDS COOLANT TEMPERATURE GAUGE.) A CALL TO THE FORD CUSTOMER RELATIONSHIP CENTER CONFIRMED THAT NO RECALLS WERE ACTIVE FOR THIS PROBLEM, AND AS I KNEW, THE CAR WAS OUT OF WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760343August 31, 2015
SERVICE BRAKES
WHEN DRIVING MY VEHICLE DOWNHILL, THE BRAKES DO NOT GRAB AT ALL. MOST TIMES ON THE ROAD, THEY WORK FINE. HAD MECHANIC CHECK MASTER CYLINDER, PADS AND ROTORS. ALL CHECKED OUT FINE. HE'S HAD OTHER VEHICLES WITH SAME PROBLEM, CHANGED ALL THE PREVIOUS LISTED PARTS WITHOUT ANY SUCCESS. UPON CHANGING THE ABS MODULE, THE PROBLEM IS SOLVED. MY HUSBAND'S COMPANY HAS A FLEET OF FORD FUSIONS (BASICALLY SAME CAR AS MY MILAN) AND PEOPLE HAVE ENCOUNTERED THIS SAME PROBLEM WHICH HAS BEEN RESOLVED WHEN THE ABS MODULE IS CHANGED. I HAVE ALSO READ OF MANY OTHER COMPLAINTS REGARDING THE EXACT SAME ISSUE ONLINE. I BELIEVE THIS POSES AN EXTREMELY DANGEROUS SITUATION. THE BRAKE PEDAL GOES COMPLETELY TO THE FLOOR. I HAVE TO USE MY EMERGENCY BRAKE. I HAVE TO WONDER HOW MANY ACCIDENTS WERE CAUSED DUE TO THE ABS MODULE INTERFERING WITH THE BRAKES ABILITY TO WORK PROPERLY. MY CAR CURRENTLY ONLY HAS 25,000 MILES AND HAS ALREADY BEEN RECALLED FOR THEIR LIGHTS. I TRULY BELIEVE FORD IS AWARE THIS IS A PROBLEM BUT IS DENYING ANY RESPONSIBILITY. ## VIN PASSED ## MERCURY MILAN 2010 ##
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760142August 29, 2015
FUEL/PROPULSION SYSTEM
THROTTLE BODY CONTROLL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759975August 28, 2015
SERVICE BRAKES
JUNE 2015: MADE A 'HARD STOP' TO GET OUT OF PATH OF EMERGENCY VEHICLE. MADE 2 TURNS (SLOWING CAR DOWN) AND SAFELY MADE TURNS WITHOUT INCIDENT. THIRD TURN (RIGHT TURN), RELEASED GAS PEDAL, STEPPED ON BRAKES, BRAKE PEDAL WENT LOW (TOWARDS FLOOR), CAR EVENTUALLY STOPPED, APPROXIMATELY 15FT, FURTHER THAN EXPECTED. THIS HAPPENED WITHIN 10 MINUTES FROM INITIAL 'HARD STOP'. CHECKED BRAKE FLUID LEVEL, NOTICED FLUID LEVEL ABOVE MINIMUM LINE, BUT ALSO NOTED FLUID COLOR HAD SOME COLOR (AWARE THAT COLOR IN BRAKE FLUID IS NOT GOOD). MADE APPOINTMENT FOR SERVICE AT DEALERSHIP AUTHORIZED SERVICE CENTER .SERVICE CENTER INDICATED BRAKE LINING PROBLEM (NOT WITHIN TOLERANCE), AND REPLACED THEM. NOTE: CITY DRIVING, DRY DAY, LIGHT MORNING TRAFFIC. NO BRAKE WARNING LIGHT OR ABS WARNING LIGHT ILLUMINATION ON DASH BOARD. JULY 2015: EXITING ONE HIGHWAY TO GET ONTO ANOTHER HIGHWAY, NEEDED TO BRAKE TO GET ONTO EXIT RAMP. TOOK FOOT OFF GAS PEDAL, SIGNALED TO TURN RIGHT, STEPPED ON BRAKE TO SLOW DOWN AND EXIT. BRAKE PEDAL WENT LOW (TOWARDS FLOOR), CAR TOOK MORE TIME TO SLOW DOWN THAN ANTICIPATED. MADE WAY TO DESTINATION (AT REDUCED SPEED) AND DEPRESSED BRAKE PEDAL TO IDENTIFY IF/HOW CAR COULD STOP. CALLED SERVICE CENTER, EXPLAINED WHAT OCCURRED AND BROUGHT CAR BACK TO SERVICE CENTER. SERVICE CENTER IDENTIFIED MASTER CYLINDER NEEDED REPLACING AND IT WAS REPLACED. NOTE: HIGHWAY DRIVING, DRY DAY, MIDDAY TRAFFIC-LIGHT. NO BRAKE WARNING LIGHT OR ABS WARNING LIGHT ILLUMINATION ON DASH BOARD. AUGUST 2015: LOCAL DRIVING, ON HIGHWAY, EXITING TO THE RIGHT, TOOK FOOT OFF GAS PEDAL, THEN STARTED TO DEPRESS BRAKE PEDAL. CAR STARTED TO SLOW DOWN THEN FELT RAPID THUMPING UNDERFOOT WHILE DEPRESSING BRAKE PEDAL, BRAKE PEDAL WENT LOW (TOWARDS FLOOR). CAR EVENTUALLY STOPPED. CHECK BRAKE FLUID LEVEL (AT MAX LINE) AND FLUID COLOR CLEAR. CAR TOWED TO DEALERSHIP SERVICE CENTER. IT IS STILL THERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759993August 28, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE VEHICLE WAS PARKED AND UPON RETURNING TO THE VEHICLE, THE CONTACT WAS UNABLE TO SHIFT THE GEAR SELECTOR LEVER OUT OF THE PARK POSITION. THE CONTACT STATED THAT THE GEAR SELECTOR LEVER SEIZED AND WAS UNABLE TO BE RELEASED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759828August 27, 2015
ENGINE, POWER TRAIN
WAS DRIVING DOWN THE INTERSTATE AT 65 MPH, VEHICLE SUDDENLY LOST ACCELERATION AND ENGINE AND THROTTLE/POWER TRAIN INDICATOR LIGHTS ILLUMINATED ON THE DASH. HAD TO PULL OFF ON THE SIDE OF THE HIGHWAY. I TURNED OFF THE VEHICLE AND TURNED IT BACK ON, I WAS ABLE TO DRIVE THE VEHICLE HOME AT 40 MPH, BUT THE INDICATOR LIGHTS REMAINED ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759038August 25, 2015
ENGINE
TL* THE CONTACT OWNS A 2010 MERCURY MILAN HYBRID. WHILE DRIVING AT 50 MPH, THERE WAS A SUDDEN LOSS OF ACCELERATION. IN ADDITION, THE CHECK ENGINE AND MAINTENANCE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759152August 25, 2015
WHEELS, UNKNOWN OR OTHER
WHEN GOING DOWN TO CINCINNATI, OHIO, SHORTLY AFTER I PURCHASED MY MERCURY MILAN, IN SEPTEMBER 2010, I HAD A FLAT TIRE OUTSIDE OF AKRON OHIO. (THE CAR ONLY HAD 3,000 TO 4000 MILES ON IT WHEN I BOUGHT IT & WAS KEPT IN A GARAGE DURING THE WINTER, DRIVEN ONLY IN THE SUMMER MONTHS HERE IN MICHIGAN.). I HAD TO PURCHASE A NEW TIRE WHILE IN OHIO AND ALSO PURCHASED A WARRANTY (LIFETIME) ON ALL THE OTHER MICHELIN TIRES. BETWEEN THEN AND NOW, I HAVE HAD NO LESS THEN 15 TO 20 INCIDENTS WHERE THE LOW TIRE PRESSURE LIGHT COMES ON. I HAVE NEVER RECEIVED A NOTIFICATION FROM THE MANUFACTURER, EVEN THOUGH THERE HAS BEEN ONE RECALL AND THREE SERVICE BULLETINS ISSUED FOR THIS VEHICLE. ONE OF THEM INVOLVES THE TIRES. MY VEHICLE NOW HAS 32,000 MILES ON IT AND I AM TOLD I WILL BE NEEDING NEW TIRES SHORTLY. HOW COULD THIS BE? I'VE NEVER HAD A VEHICLE THAT I ONLY GOT 32,000 MILES OUT OF THE ORIGINAL SET OF TIRES. I'M NOW SUSPECTING THAT ITS POSSIBLE THE TIRES ARE LEAKING AIR DUE TO THE VALVE STEM ON THE TIRE ITSELF. I'D LIKE TO KNOW WHY I'VE NEVER RECEIVED ANY BULLETINS OR NOTIFICATIONS ON RECALLS. THE PROBLEM LIES EITHER WITH THE MANUFACTURER OF THE VEHICLE PUTTING POOR QUALITY TIRES ON THE VEHICLE OR WITH THE TIRE MANUFACTURER. I'M ON DISABILITY AND CANNOT AFFORD NEW TIRES. THE CAR HAS ONLY 32,000 MILES ON IT & IS DRIVEN GENTLY. I CERTAINLY WILL NOT BE BUYING MICHELIN TIRES EVER. ONE OTHER THING, 2 OF THE WHEELS HAD CORROSION GROUND OFF THEM IN HOPES THAT THE TIRE WOULD FIT BETTER, HOWEVER, THIS HAS NOT SOLVED THE PROBLEM. WHERE DOES THE PROBLEM LIE? I WAS TOLD BY DISCOUNT TIRE THAT IT'S SIMPLY A MATTER OF ECONOMICS THAT MANUFACTURERS MADE THE DECISION THAT IT'S "QUANTITY OVER QUALITY" WHEN PUTTING TIRES ON NEW CARS. IN OTHER WORDS POOR QUALITY TIRES ARE PUT ON NEW CARS?? APPARENTLY, THIS IS THE CASE WHEN ONE NEEDS TO BUY NEW TIRES AT ONLY 32,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10758808August 24, 2015
EQUIPMENT
TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14E028000 (EQUIPMENT) HOWEVER, THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10758930August 24, 2015
POWER TRAIN
I WAS DRIVING DOWN THE HIGHWAY AND THEN MY GAS PEDAL WENT TO THE FLOOR AND HAD NO POWER. I PULLED OVER TO THE SIDE OF THE ROAD AND WHEN I LIFTED THE HOOD THE WHOLE ENGINE WAS SHAKING. I SHUT OFF THE CAR. LET IT SIT FOR A COUPLE OF MINUTES AND IT STARTED UP SLOWLY. RAN FOR ABOUT 10 MILES AND DID IT AGAIN AT 35 MPH. PULLED OVER SHUT OFF CAR AND WAITED(AS A POLICE OFFICER PULLED UP TO MY CAR). STARTED THE CAR AGAIN AND MADE IT TO OUR CAMPSITE. WE WERE 3 HOURS FROM HOME. I WENT ONLINE AND FOUND ALL OF THESE PROBLEMS WITH THIS CAR. I ENDED UP AT O REILLY AUTO PARTS AND FIXED THE THROTTLE BODY IN THE PARKING LOT. HAS BEEN RUNNING SLIGHTLY ROUGH SINCE THIS HAPPENED. THEN THIS MORNING(3 WEEKS LATER) I STARTED THE CAR AND THE RADIO AND INFO ON IT DOES NOT WORK. STILL WORKING ON THIS PROBLEM. ANY THOUGHT WOULD BE HELPFUL. I THINK IT IS TIME TO GET RID OF THE MERCURY AND GO BACK TO CHEVY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10750075August 20, 2015
STEERING
2011 MERCURY MILAN MY WIFE WAS GOING TO THE MALL WITH 3 YEAR OLD IN BACK SEAT STOPPED TO TURN INTO MALL PARKING LOT BEGAN HER TURN ACROSS TRAFIC AND ELECTRIC POWER ASSIST STEERING WENT OUT AND INTO MANUAL MODE. THIS MADE THE STEERING BECOME VERY HARD TO TURN. BECAUSE OF THIS MY WIFE WAS ALMOST HIT BY A TRUCK. THANK GOD THE DRIVER OF TRUCK WAS ABLE TO STOP BEFORE HITTING MY WIFES VEHICLE. MY WIFE IS 120. LBS THERE IS NO WAY SHE CAN STEER THIS VEHICLE IN MANUAL MODE. THE NICE DRIVER OF THE TRUCK HELPED MY WIFE BY DRIVING THE VEHICLE INTO PARKING LOT AND PARKING IT. SHE WAS SHOOK UP BUT NOT INJURED. I UNDERSTAND THERE WAS A RECALL ON SOME OF THE 2011 MILANS BUT MY WIFES CAR IS NOT IN THIS RECALL. I DONT UNDERSTAND IF A PART IS BAD WHY ARE SOME COVED FOR THE PROBLEM AND NOT OTHERS. I HAVE APPOINTMENT TOMORROW MORNING AT LOCAL FORD DEALERSHIP WAS TOLD WILL COST ME $400 -$500 TO FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10750136August 20, 2015
UNKNOWN OR OTHER
THE PASSENGER-SIDE DASHBOARD UNDER THE AIRBAG HAS BEGUN TO WARP. THE DEALERSHIP IS UNABLE TO REPAIR AND HAS INDICATED THAT THE AIRBAG "SHOULD" DEPLOY IN A CRASH. THE DEALERSHIP ALSO STATED THAT THE AIRBAG SHOULDN'T DEPLOY IN NORMAL DRIVING CONDITIONS. THE REASON THEY SAID THEY COULDN'T REPAIR IS THAT THEY COULDN'T GUARANTEE THE AIRBAG WOULD DEPLOY IN AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748962August 16, 2015
SERVICE BRAKES
BOTH BRAKE LIGHTS WHEN OUT, AND WENT IN FOR REPLACEMENT BULBS AFTER WAITING IN THE DEALERSHIP FOR 7 HOURS I WAS TOLD THAT THE LED BRAKE LIGHTS WERE DEFECTIVE AND IT WOULD BE WELL OVER 1,000 TO FIX. I PURCHASED AN EXTENDED WARRANTY THAT THEY SAY COVERS NOTHING!!!! (CURRENTLY HAVE A BROKEN D RIVERSIDE DOOR HANDLE). I PURCHASED THE CAR USED LAST MAY, WITHIN 3 WEEKS I HAD TRANSMISSION ISSUES WHICH WERE COVERED BY THE WARRANTY, THEN THE DOOR HANDLE, NOW BRAKE LIGHTS. I FEEL THESE LIGHTS SHOULD BE PART OF A RECALL BECUZ WHO HAS OVER 1,000 DOLLARS TO REPLACE LED BRAKE LIGHTS??? I'M VERY UPSET AND DISAPPOINTED....ALSO BROKE AND CAN'T AFFORD THIS REPAIR......PLEASE HELP!!!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748551August 13, 2015
ENGINE
HAD TO HAVE VEHICLE TOWED TO REPAIR SHOP. STARTER WAS BURNED OUT, PART WAS REPLACED. CHECK ENGINE LIGHT CAME ON AND CODES READ THROTTLE BODY. I HAVE VERY SUBTLE ISSUES WITH THE ACCELERATION OF MY VEHICLE, BUT THIS IS THE 2ND THROTTLE BODY CODE TO POP UP IN THE LAST TWO YEARS. I ASSUME THAT IT WILL SOON BE A PROBLEM. SEEMS TO BE A VERY COMMON ISSUE WITH FUSIONS/MILANS. THE ONLY THING MORE COMMON IS THE DOOR HANDLE BREAKING. FUNNY THING IS THAT I GOT A RECALL FOR THE FLOOR MAT THAT DOES NOT EVEN CAUSE PROBLEMS. PART SHOULD BE COVERED. GOING TO TRY CLEANING IT, HOPING FOR THE BEST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747876August 11, 2015
VEHICLE SPEED CONTROL
MY WIFE AND I HAD RETURNED TO THE CAR AFTER SHOPPING. I STARTED THE CAR AND DROVE TO THE FIRST STOP SIGN. WE WERE ON CITY STREETS IN THE TOWN OF NASHVILLE INDIANA. THE CAR WAS NORMAL. I WENT TO THE NEXT STOP SIGN AND THE CAR ALSO ACTED NORMAL. AS I APPROACHED THE THIRD STOP SIGN AND WAS APPLYING THE BRAKE THE CAR STARTED ACCELERATING. THE LOUD ENGINE NOISE WAS ALSO NOTICED BY MY WIFE. I SAID SOMETHING IS WRONG WITH THE CAR, THE ENGINE IS RACING ALL BY ITSELF WHILE I AM TRYING TO BRAKE THE VEHICLE. THE VEHICLE WAS TRYING TO MOVE SO I HAD TO PUT EXTREME PRESSURE ON THE BRAKE PEDAL I LOOKED AT THE ENGINE RPM TO SEE WHAT WAS TAKING PLACE AND THE READING WAS CLOSE TO 3000 RPM. I HELD MY FOOT VERY FIRMLY ON THE BRAKE PEDAL AND TOOK THE TRANSMISSION OUT OF GEAR AND SHUT THE CAR OFF. I SAT AT THE STOP SIGN FOR A FEW MOMENTS BECAUSE OF THE STRANGE NATURE OF THE SITUATION AND I WASNT SURE WHAT TO EXPECT. I PUT THE TRANSMISSION INTO PARK AND I RESTARTED THE CAR AND EVERYTHING ACTED NORMAL. A SIMILAR SEQUENCE OF EVENTS OCCURRED PERIODICALLY OVER THE YEARS OF OWNERSHIP UP TO THE CURRENT DATE. THE CAR THROTTLE ALSO HAS GONE INTO A MODE WHERE IT WOULD NOT RESPOND TO THE GAS PEDAL, WHILE DRIVING IT . IT HAD TO BE SHUT DOWN AND RESTARTED AND IT RESPONDED PROPERLY. NO DATE OR MILEAGE TO REFERENCE. THIS WEEKEND I STARTED THE VEHICLE IN THE GARAGE AND THE "WRENCH" PROBLEM LIGHT ILLUMINATED IN THE DASH PANEL AND THE VEHICLE WOULD NOT RESPOND TO THE GAS PEDAL. IT WAS NOT DRIVABLE AND HAD TO BE TOWED TO DEALERSHIP. MY EXTENDED WARRANTY EXPIRED MAY 2015 DO TO MONTHS, NOT MILAGE. I AM NOW REQUIRED TO PAY FOR A NEW ETB UNIT AND INSTALLATION. SIMILAR COMPLAINTS HAVE BEEN REGISTERED WITH THIS MAKE, MODEL AND VINTAGE VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747349August 10, 2015
POWER TRAIN, ENGINE
AS I WAS TRYING TO PICK UP SPEED FROM 35 MPH MY CAR STARTED TO SLOW DOWN AN MY CHECK ENGINE LIGHT CAME ON. I IMMEDIATELY TOOK IT THE MECHANIC TO GET THE DIAGNOSTIC TEST RAN ON IT. IT SHOWED THAT I HAD A BAD IGNITION COIL AND SPARK PLUGS. I BOUGHT THE COIL FROM FORD AND WHEN I GOT IT PUT IN MY CAR 3 MINUTES LATER THAT SAME COIL I BOUGHT EXPLODED AGAIN! IMA MECHANIC CALLED FORD THEY SAID IT WAS A RECALL ON THIS CARS PCM. I'VE READ ABOUT THIS PROBLEM FROM NUMEROUS PEOPLE. FORD NEEDS TO DO SOMETHING ABOUT THIS!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746962August 7, 2015
STEERING
I WAS PULLING OUT OF A PARKING SPACE A GAS STATION AND THE "SERVICE POWER STEERING NOW" AND "SERVICE ADVANCETRAC" SERVICE LIGHTS CAME ON. THE STEERING WHEEL BECAME VERY TIGHT AND UNDRIVEABLE. AFTER TWO CALLS WITH FORD AND RESEARCH ONLINE I FOUND THAT THE 2011 MILAN HAS A RECALL BUT NOT MY 2010 MILAN. THE CAR IS UNSAFE TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746995August 7, 2015
STEERING
THERE WAS NO PRIOR WARNING OR PROBLEM WITH THE CAR AT ALL. I JUST STARTED THE CAR FOR WORK AND IMMEDIATELY THERE WAS NO POWER STEERING. A WARNING MESSAGE APPEARED "POWER STEERING ASSIST" AND ADVANCTRAC. I TURNED THE CAR OFF AND RESTARTED AFTER A MINUTE WITH NO CHANGE. I REPEATED THIS SEVERAL MORE TIMES LENGTHENING THE TIME INTERVAL WITH NO CHANGE. I TRIED THE NEXT MORNING AND THE PROBLEM STILL PERSISTED. I HAD THE VEHICLE TOWED INTO THE DEALERSHIP AND AFTER THEIR EVALUATION THEY STATED THE PROBLEM WAS THE POWER STEERING GEAR AND WOULD NEED A TOTAL REPLACEMENT AT A COST OF $2200.00. IN 40 YEARS OF DRIVING I HAVE NEVER HAD A POWER STEERING ISSUE, PERIOD. THERE IS A RECALL FOR THIS VERY PROBLEM ON SIMILAR VEHICLES BUT NOT MINE. I AM WRITING TO REPORT THAT THE CURRENT FORD RECALL DOES NOT ENCOMPASS ALL AFFECTED VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746832August 6, 2015
AIR BAGS
PASSENGER SIDE AIR BAG IS IN DASHBOARD. COVER ON AIR BAG IS LIFTING UP. TOOK IT INTO DEALERSHIP. THEY SAID THAT HAPPENS BECAUSE OF THE HEAT AND THAT UNLESS THE AIR BAG LIGHT GOES ON THE AIR BAG ITSELF IS OK. THEY WOULD HAVE TO REPLACE THE ENTIRE DASHBOARD AT A COST OF OVER $2000.00. NOTICED IT IN 2014 FOR THE FIRST TIME. A YEAR LATER AND IT IS GETTING WORSE WITH MORE OF THE COVER BUCKLING UP. HAD THE CAR BACK AT THE DEALERSHIP FOR OIL CHANGE AND ASKED SERVICE DEPT. MANAGER ABOUT IT AGAIN. HE SAID IT'S NOT A BIG DEAL - HE'S SEEN IT BEFORE. JUST NEEDS SOME GLUE BUT THEY WON'T REPAIR IT. CALLED AROUND TO VARIOUS VINYL REPAIR AND CAR REPAIR PLACES. NO ONE WILL TOUCH IT BECAUSE IT'S BY THE AIR BAG. WE LIVE IN NORTHEAST OHIO - NOT A WARM STATE LIKE FLORIDA. THIS SHOULDN'T BE HAPPENING AND IF IT IS JUST THE COVER THEN WHY WON'T THE DEALERSHIP FIX IT WITH WHATEVER GLUE WAS USED WHEN THEY MANUFACTURED THE CAR? I DON'T WANT TO RISK THE AIRBAG DEPLOYING. I GOOGLED THIS PROBLEM AND THERE ARE OTHER PEOPLE OUT THERE WITH THE SAME ISSUE IN THE 2007 AND THE 2008 MILAN BUT NO ONE HAS RESPONDED TO THEIR QUESTIONS OF HOW TO REPAIR IT. UPDATED 09/09/15*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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