Mercury Milan Complaints

2,579 consumer complaints on file.

#10903330September 2, 2016
STEERING
TL* THE CONTACT OWNS A 2010 MERCURY MILAN. WHEN THE IGNITION WAS STARTED, THE POWER STEERING FAILURE INDICATOR ILLUMINATED. THE DEALER WAS UNABLE TO LOCATE A FAILURE. SHORTLY AFTER, THE FAILURE RECURRED SEVERAL TIMES AND THE POWER STEERING SEIZED COMPLETELY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE ELECTRONIC POWER STEERING MODULE FAILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE AND NO REPAIRS WERE MADE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903148September 1, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2010 MERCURY MILAN. WHILE DRIVING 20 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE DEALER DIAGNOSED THAT THE CODE FOR THE FUEL SYSTEM INDICATED TO INSPECT THE FUEL TANK AND VMV VALVE. AN EVAPORATION TEST WAS ALSO PERFORMED. THE TECHNICIAN REPROGRAMMED THE COMPUTER; HOWEVER, THE FAILURE RECURRED. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED A SECOND TIME. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 53,006.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899417August 30, 2016
SERVICE BRAKES
TL* THE CONTACT OWNS A 2008 MERCURY MILAN. WHILE DRIVING AT AN UNKNOWN SPEED OVER A BUMP, THE BRAKE PEDAL HAD TO BE ENGAGED WITH FORCE TO STOP THE VEHICLE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THE TECHNICIAN ADVISED THAT THE ABS PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899128August 29, 2016
STEERING
THE VEHICLE WAS IN MOTION ON A HIGHWAY GOING 65 MPH WHEN SUDDENLY THE ADVANCETRAC LIGHT ILLUMINATED AND A MESSAGE APPEARED (POWER STEERING MALFUNCTION SERVICE NOW). I HAD TO USE GREAT FORCE IN ORDER TO TURN THE WHEEL JUST TO EXIT THE HIGHWAY AND SAFELY PARK MY VEHICLE. THE ESTIMATED COST FOR REPAIRS ARE COMPLETELY RIDICULOUS FOR A PERSON WHO IS FINANCING THE VEHICLE. IN ADDITION, THE LATER MODEL MERCURY MILANS HAVE BEEN RECALLED FOR THE SAME ISSUE; HOWEVER, THE 2010 MILANS WERE SOMEHOW LEFT OUT OF THE RECALL AND THAT IS COMPLETELY ASININE. IT SHOULD BE INCLUDED IMMEDIATELY IN THAT RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899147August 29, 2016
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 MERCURY MILAN. WHILE DRIVING 70 MPH, THE VEHICLE DROPPED OUT OF OVERDRIVE AND JERKED FORCEFULLY. THE CONTACT STATED THAT THE ENGINE REVED AND THE SPEEDOMETER FLUCTUATED UP AND DOWN FROM 0-120 CONSTANTLY. THE VEHICLE JERKED BACK AND FORTH EACH TIME THE ENGINE WAS STARTED AND WHEN SHIFTING INTO DRIVE AND REVERSE. THE CONTACT BELIEVED THE THROTTLE CONTROL CABLES WERE FAILING BECAUSE, WHILE IDLING, THE VEHICLE REVED UP TO 2 RPMS. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS 111,656.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10902016August 28, 2016
AIR BAGS
TAKATA RECALL - IT HAS BEEN OVER 30 DAYS SINCE THE RECALL AND FORD HAS NOT CONTACTED ME FOR THE CORRECTION OF THIS RECALL NHTSA 16V-384
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898952August 26, 2016
AIR BAGS
TAKATA RECALL NOTICE OF RECALL RECEIVED MONTHS AGO, HAVE NOT BEEN NOTIFIED OF PARTS AVAILABLE FOR SERVICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898969August 26, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 11/08/16*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898981August 26, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2007 MERCURY MILAN. WHILE STARTING THE IGNITION, THE DRIVER SIDE AIR BAG INDICATOR ILLUMINATED ON AND OFF WHILE DRIVING THE VEHICLE. THE DEALER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898984August 26, 2016
STEERING
MY CAR WAS PARKED. WHEN I STARTED MY CAR, THE POWER STEERING DIDN'T WORK. I GOT A MESSAGE ON THE DASH TO THE EFFECT: "POWER STEERING DEFAULT." I TURNED OFF THE IGNITION SWITCH AND STARTED THE CAR AGAIN. SAME PROBLEM. I TURNED OFF THE IGNITION SWITCH AGAIN AND WAITED TWO OR THREE MINUTES. WHEN I STARTED THE CAR AGAIN, EVERYTHING SEEMED TO WORK OK. MY WIFE SAYS IT HAS HAPPENED TO HER BEFORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898619August 25, 2016
STEERING
TL* THE CONTACT OWNS A 2010 MERCURY MILAN. WHILE DRIVING APPROXIMATELY 40 MPH, THE POWER STEERING SUDDENLY FAILED AND THE POWER STEERING WARNING INDICATOR ILLUMINTED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898379August 24, 2016
ELECTRICAL SYSTEM
ELECTRONIC THROTTLE BODY (ETB) INDICATOR IS ILLUMINATED. I HAVE A SUDDEN LOSS OF POWER WHILE DRIVING, MY ACCELERATOR STOPS WORKING OR HAS EXTREMELY LIMITED POWER, AND MY ENGINE IDLES ROUGHLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897664August 22, 2016
ENGINE, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
I WAS DRIVING ON 495 TOWARD SILVER SPRING/GEORGIA AVE. AND THE CALL JUST LOSS ACCELERATION WITHOUT WARNING. THE ENGINE AND WRENCH LIGHTS ILLUMINATED ON THE DASH. THE CAR CRUISED AT ABOUT 5 MILES AN HOUR. AN EXTREMELY DANGEROUS SITUATION TO SAY THE LEAST. I WAS IN THE MIDDLE LANE AND HAD TO WORK MY WAY OVER TO THE SHOULDER. I'M TAKING THE CAR TO THE FORD DEALERSHIP ON 8/23/2016 FOR DIAGNOSIS. THERE APPEARS TO HAVE BEEN COMPLAINTS REPORTED TO NHTSA ABOUT THIS PROBLEM AND THE CASE WAS CLOSED WITHOUT A RECALL. LET ME TELL YOU, THIS PROBLEM IS NOT ONLY REAL BUT EXTREMELY DANGEROUS. SOMETHING MORE NEEDS TO BE DONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897032August 19, 2016
STEERING
BEGINNING IN JULY 2016, I BEGAN TO EXPERIENCE A "POWER STEERING SYSTEM FAILURE" MESSAGE UPON STARTING MY 2010 MERCURY MILAN. GIVEN THAT IT WAS AN INFREQUENT OCCURRENCE, I FOLLOWED THE MANUAL'S INSTRUCTION TO TURN OFF THE CAR, WAIT FOR 10 TO 15 SECONDS AND THEN RESTART IT. THIS ACTION WOULD CLEAR THE ERROR CODE, AND I WOULD BE ABLE TO STEER THE VEHICLE. HOWEVER, WITHIN THE LAST FEW WEEKS, THE ERROR MESSAGE HAS OCCURRED MUCH MORE FREQUENTLY. AS SUCH, I TOOK THE VEHICLE TO THE LOCAL FORD DEALERSHIP, AND WAS TOLD THE POWER STEERING CONTROL MODULE NEEDED TO BE REPLACED DUE TO AN ACTUATOR BEING STUCK OPEN. PLEASE CONSIDER ADDING THE 2010 MERCURY MILAN TO THE ALREADY MANDATED RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896735August 18, 2016
AIR BAGS
2007 MERCURY MILAN. CONSUMER WRITES IN REGARDS TO REMEDY OR REPLACEMENT PARTS NOT AVAILABLE TO REPAIR FRONT PASSENGER AIRBAG INFLATOR RECALL NOTICE. *SMD UPDATED 09/27/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895693August 16, 2016
AIR BAGS
2007 MERCURY MILAN. CONSUMER REQUESTS TO HAVE AIRBAG DEACTIVATED UNTIL REPLACEMENT BECOMES AVAILABLE. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896145August 15, 2016
STEERING
TL* THE CONTACT OWNS A 2010 MERCURY MILAN. WHILE DRIVING APPROXIMATELY 30 MPH, THE POWER STEERING FAILED AND THE TRACTION AND POWER STEERING WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895769August 14, 2016
STEERING
COMPLETE LOSS OF POWER STEERING THE RECALL HAS BEEN DONE FOR 2011-2012 FUSIONS AND 2011 MILANS . MY 2010 MILAN HAS THE SAME EXACT PARTS AND I CAN FIND ALL THE SAME COMPLAINTS OF THE STEERING GOING OUT ON THE 2010 YEAR VEHICALS. I CAN'T BELIEVE THE NHTSA LET FORD GET AWAY WITH WHEN THERE IS DEFINITELY A SAFETY PROBLEM WITH THE STEERING. I HAVE HAD THE PROBLEM BOTH WHEN JUST STARTING AND WHILE DRIVING. THESE CARS ARE NOT SAFE. IT HAS HAPPENED MANY TIMES TO LOTS OF PEOPLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895815August 14, 2016
VEHICLE SPEED CONTROL
YELLOW WRENCH LIGHT CAME ON, INDICATING A THROTTLE BODY PROBLEM. CAR LURCHED AND ACCELERATED ERRATICALLY, PARTICULARLY WHEN GOING UP HILL WHILE THE ENGINE WAS LABORING. MECHANIC WAS UNABLE TO FIND DIAGNOSTIC CODES. HE CLEANED THE FUEL INJECTION SYSTEM, BUT THAT HAD NO EFFECT ON THE PROBLEM. THE YELLOW WRENCH APPEARS AFTER 10 MINUTES OF DRIVING, ANDTHE CAR LURCHES AND CONTINUES TO ACCELERATE ERRATICALLY. WHAT AM I TO DO? I FEEL THAT THIS IS HAZARDOUS ISSUE WITH THIS CAR AND I NOTICE I AM NOT THE ON LO Y ONE TO HAVE THIS ISSUE. PLEASE HAVE FORD ISSUE A RECALL AND PAY RETROACTIVELY FOR ANY REPAIRS I HAVE TO MAKE. THANK YOU FOR YOUR CONSIDERATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894983August 11, 2016
STEERING
WHILE DRIVING DOWN THE ROAD LOSES ALL POWER STEERING THERE WAS A RECALL ON THE 2011 MERCURY MILAN WHICH HAVE ALL THE SAME PARTS WHY WOULDN'T THEY RECALL THE 2010 MILANS? THIS HAS HAPPENED 3 TIMES WHERE THE POWER STEERING WILL JUST GO OUT THAN WHEN I SHUT THE CAR OFF AND RESTART IT WORKS AGAIN. THERE IS NO WAY I WOULD TRUST MY WIFE OR CHILD DRIVING THIS CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Mercury Milan