Mercury Cougar Complaints (1999)

454 consumer complaints on file.

#10054205January 15, 2004
VEHICLE SPEED CONTROL
WHILE DRIVING, THE THROTTLE BECAME STUCK INTERMITTENTLY. IT WAS DIFFICULT FOR THE CONSUMER TO DECELERATE THE VEHICLE. THE CAUSE HAD NOT BEEN DETERMINED. THE DEALERSHIP HAD BEEN NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10050391December 11, 2003
ENGINE AND ENGINE COOLING:ENGINE
WHEN DRIVING AT ANY SPEED CHECK ENGINE LIGHT APPEARED ON THE DASHBOARD INTERMITTENTLY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049192December 4, 2003
EXTERIOR LIGHTING:HEADLIGHTS
BOTH HEADLIGHTS CONTINUOUSLY HAD CONDENSATION WHICH DIMMED THE LIGHTS. ALSO THE WIPER MOTOR FAILED AFTER LESS THAN 36,000 MILES AND THERE WERE TRANSMISSION PROBLEMS PRIOR TO 50,000 MILES. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046823November 12, 2003
VISIBILITY:SUN/MOON ROOF ASSEMBLY
SUNROOF OPENS WHEN SWITCH IS PUSHED. THEN WHEN SWITCH IS PUSHED THE SUNROOF WILL NOT CLOSE. YOU CAN HEAR THE MOTOR TRYING TO WORK TO CLOSE THE SUNROOF BUT IT JUST NEVER HAPPENS. AFTER WAITNG A FEW HOURS TO A COUPLE OF DAYS AND THEN TRY TO CLOSE THE SUNROOF BY PUSHING THE SWITCH, THE SUNROOF WILL CLOSE. THE DEALERSHIP SAID THAT THE ENTIRE MOTOR NEEDED TO BE REPLACED WHICH DOESN'T MAKE SENSE BECASUE IF THE MOTOR WORKS TO OPEN THE SUNROOF, THEN IT SHOULD WORK TO CLOSE THE SUNROOF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042078November 5, 2003
ELECTRICAL SYSTEM:WIRING
VEHICLE HAD BATTERY PROBLEMS. CONSUMER STATED THAT MECHANIC TOLD HIM THERE WAS A RECALL ON THIS ISSUE.*AK UNDER ANY ACCELERATION (LIGHT OR HEAVY) THE BATTERY LIGHT TURNED ON. IT ALSO TURNED ON OCCASIONALLY WHILE CRUISING. THE MECHANIC INDICATED THAT THERE WAS PROBABLY A SHORT SOMEWHERE THAT HE COULD NOT FIND AND THAT THIS WAS A POTENTIAL FIRE RISK. *PH *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042890October 14, 2003
TIRES
CONSUMER EXPLAINED THAT VEHICLE WAS RIDING ROUGH. TOOK VEHICLE TO DEALER, AND THE DEALER STATED THAT TIRES WERE WEARING OUT FROM THE INSIDE OUTWARD. THERE WAS NO PRIOR WARNING SIGNS OTHER THAN VEHICLE RIDING ROUGH. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041808October 14, 2003
EXTERIOR LIGHTING:TAIL LIGHTS
MY VEHICLE WAS DROPPED OFF AT STEVEN'S FORD INC. ON 9/17/03 TO HAVE THE BRAKE LIGHTS REPAIRED. MY ELDERLY PARENTS HAVE LOANED ME THEIR VEHICLE TO GET BACK AND FORTH TO WORK. I HAVE 3 YOUNG DAUGHTERS TO SUPPORT AND DO NOT WANT TO CHANCE LOSING MY JOB; HOWEVER, MY FOLKS ARE GETTING STRESSED NOT HAVING A CAR TO GET TO THEIR SENIOR ACTIVITIES. I HAVE CONTACTED THE FORD (MERCURY) CORP. REGARDING THIS MATTER AND I'M TOLD THAT SHIPMENT OF THE PART NEEDED WILL BE MADE ON OCT. 31, 2003 - TO BE RECEIVED BY DEALERS BY 11/25/03. I FIND THIS VERY RIDICULOUS TO WAIT 2 AND A HALF MONTHS FOR A VEHICLE REPAIR. I CANNOT AFFORD TO RENT A CAR; NOR CAN MY PARENTS - WHO LIVE ON SS BENEFITS. PLEASE HELP ME RESOLVE THIS SITUATION. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042229October 2, 2003
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING AT 40 MPH DRIVER HEARD A LOUD SQUEALING NOISE. DRIVER PULLED OVER AND PARKED, AND THEN VEHICLE WAS TOWED TO DEALER. MECHANIC STATED THAT MOTOR NEEDED REPLACING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037861October 1, 2003
AIR BAGS
WHILE PARKED IN DRIVEWAY DRIVER SIDE AIRBAG DEPLOYED INADVERTENTLY. THE MANUFACTURER WAS CONTACTED. THE INSURANCE COMPANY WAS ALSO CONTACTED BUT STATED THE FAILURE WAS NOT COVERED. *AK *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040753September 26, 2003
AIR BAGS:FRONTAL
CONSUMER STATED WHILE TRAVELING 20 MPH VEHICLE WAS INVOLVED IN A FRONTAL COLLISION. UPON IMPACT, AIR BAGS DID NOT DEPLOY. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10040130September 17, 2003
ELECTRICAL SYSTEM
THE CABLE THAT ATTACHED THE BATTERY TO THE ALTERNATOR SHORTED OUT AND CAUSED A FIRE. THE CONSUMER WAS ABLE TO PUT THE FIRE OUT. PLEASE DESCRIBE FURTHER. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037305September 5, 2003
STEERING:HYDRAULIC POWER ASSIST SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION, SUSPENSION:REAR, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ENGINE AND ENGINE COOLING:ENGINE, EXTERIOR LIGHTING:BRAKE LIGHTS, POWER TRAIN:MANUAL TRANSMISSION, SERVICE BRAKES, AIR:DRUM:DRUM
MY CAR IS A LEMON. HAVE HAD A NEW ENGINE PUT IN IT 2 TIMES BECAUSE THE RODS SPUN. I HAVE HAD THE BRAKE LIGHTS "FIXED" 3 TIMES, THE ALTERNATOR REPLACED 3 TIMES, NEW CATALYTIC CONVERTERS TWICE. NEW POWER STEERING. TRANSMISSION DONE 3 TIMES. THERES DEFINANTLY MORE I JUST CANT THINK OF ALLLLLLL MY REPAIRS ON THIS 1999 COUGAR. I BOUGHT IT USED AND IT HAS NOW 98000 MILES CAUSE I DRIVE OUT OF STATE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10036759August 28, 2003
ELECTRICAL SYSTEM
I'VE HAD TO REPLACE BOTH THE HEATER BLOWER RESISTOR (TWICE) AND ALSO THE BRAKE LIGHT SWITCH. SUMMER OF 2003. I BOUGHT THIS VEHICLE NEW, AND WAS NEVER NOTIFIED OF A RECALL. ACCORDING TO INFO GATHERED ON THIS WEBSITE - RECALLS WERE ISSUED FOR BOTH THESE PROBLEMS. WHY WAS I NOT NOTIFIED?? WHO WILL REPAY ME FOR LABOR AND PARTS FOR THESE NECESSARY REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10036703August 27, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
AUTOMATIC TRANSMISSION FAILED COMPLETELY IN FORWARD. REVERSE STILL WORKS. SEVERAL SERVICE BULLETINS NOTING A DEFECT IN THE TRANNY HAVE BEEN POSTED. CAR HAD 60K ON IT AND HAD REGULAR TRANSMISSION SERVICES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10032844August 14, 2003
VISIBILITY:SUN/MOON ROOF ASSEMBLY
SUNROOF WILL NOT WORK PROPERLY, JUST QUOTED $1000 FOR A WHOLE NEW ASSEMBLY, THE CAR HAS ONLY 32,000 MILES ON IT. HAVE READ NUMEROUS COMPLAINTS ABOUT THIS, WHY ISN'T A RECALL BEING DONE????*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033538August 11, 2003
ELECTRICAL SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE WILL ONLY GO INTO REVERES GEAR. DEALER INDICATED THIS WAS CAUSED BY AUTOMATIC TRANSMISSION ELECTRICAL FAILURE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10032117August 5, 2003
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
CONSUMER STATES THAT WHILE DRIVING AT ANY SPEED AND WITH NO WARNING THROTTLE PEDAL WOULD STICK. DEALER NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10032165August 5, 2003
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
CONSUMER STATES THAT THROTTLE STICKS INTERMITTENTLY WHEN DRIVING, CAUSING UNINTENDED ACCELERATION. PROBLEM HAS BEEN OCCURRING FOR 2 YEARS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029841July 22, 2003
VISIBILITY:SUN/MOON ROOF ASSEMBLY
CONSUMER STATES THAT THE SUNROOF WILL NOT CLOSE. CAUSE IS UNKNOWN. PLEASE PROVIDE ANY FURTHER INFORMATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10027119July 11, 2003
ENGINE AND ENGINE COOLING:ENGINE
CONSUMER DROVE VEHICLE INTO THE SHOP. THERE WAS A KNOCKING NOISE COMING FROM UNDERNEATH THE VEHICLE. TECHNICIAN TOLD HER THAT MOTOR WAS GONE INSIDE OF THE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Mercury Cougar