Mercury Cougar Complaints (1994)

137 consumer complaints on file.

#875475November 27, 2000
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
RECALL # NOT AVAILABLE. CONSUMER HAD OVER 100,000 MILES ON VEHICLE AND VEHICLE WAS ALMOST 7 YEARS OLD. DEALER COULD NOT FIX PROBLEM FOR RECALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#736817November 24, 2000
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
RADIATOR FAILED BETWEEN PLASTIC SIDES AND ALUMINUM CORE. THIS IS THE FIFTH FORD RADIATOR OF THE SAME CONSTRUCTION IN THE 1994-1995 MODEL YEARS I HAVE HAD FAIL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#734676October 18, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
NO SUMMARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#871558September 26, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
REPORTING VEHICLE WOULD INTERMITTENTLY SLIP OUT OF GEAR AND RE-ENGAGE. DEALER/MANUFACTURER WERE NOT CONTACTED AT THIS TIME. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#870416September 13, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, PARKING BRAKE:CONVENTIONAL
CONSUMER WAS COMIMG OUT OF A PARKING LOT AND APPLIED BRAKES, PEDAL WENT ALL THE WAY TO THE FLOOR. SHE PULLED THE EMERGENCY BRAKES, AND THERE WAS NO BRAKIN GPOWER. SHE TURNED VEHICLE OFF, AND CALLED DEALERSHIP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#724247June 20, 2000
UNKNOWN OR OTHER, STRUCTURE:BODY, STEERING:RACK AND PINION:PINION SHAFT, ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
ENGINE CHECK LIGHT GOES ON AND OFF ,WAS TOLD IT REQUIRED TWO SENSORS-/ SOMETHING IS WRONG WITH THE WIRING, AUTOMATIC DOOR LOCKS WORK SOMETIMES AND THE CLOCKS GOES ON & OFF NEVER KEEPING THE CORRECT TIME/ LOST EMERGENCY BRAKE/ AND SPIDER CRACKS IN THE BLACK CLEARCOART ON ROOF, HOOD, AND TRUNK. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#724030June 14, 2000
ENGINE AND ENGINE COOLING:ENGINE
FORD SENT LETTER STATING THAT HEAD GASKETS MAY HAVE DEFECT AND CAUSE ENGINE FAILURE COSTING $3,000 TO $4,OOO TO REPAIR. FORD HAS GIVEN ME FIVE MONTHS FOR THE CAR TO FAIL OR BUY A NEW FORD, FORD WILL NOT COMPENSATE FOR THE DEVALUATION OF THE CAR DUE TO THIS LETTER AT TIME OF TRADE IN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#861869May 15, 2000
ENGINE AND ENGINE COOLING:ENGINE
ENGINE HEAD GASKET FAILED WHILE TRAVELING. REPAIRS WERE DONE AT AN INDEPENDENT REPAIR SHOP. A FORD EXTENDED WARRANTY FOR 3.8L ENGINE HEAD GASKET WAS RECEIVED. CONTACTED MANUFACTURER. MANUFACTURER INFORMED CONSUMER THAT VEHICLE WAS NOT COVERED BECAUSE IT WAS OVER THE 100,000 MILE LIMIT BY 11 MILES. SEEKING HELP FROM NHTSA IN THIS MATTER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#861614May 8, 2000
AIR BAGS:FRONTAL
CONSUMER HAD A FRONT END COLLISION, AND NEITHER AIR BAG DEPLOYED. DRIVER SUSTAINED HEAD INJURY. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#860520April 18, 2000
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING ABOUT 60 MPH ENGINE HEAD GASKET BLEW WITHOUT PRIOR WARNING. AFTER MUCH TIME HAD PASSED AND THE VEHICLE HAD ALREADY BEEN REPAIRED, OWNER RECEIVED A LETTER FROM FORD ABOUT AN EXTENDED WARRANTY COVERING HEAD GASKET FAILURES. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#721242April 10, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
NO SUMMARY LISTED FOR ABOVEVEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#721108April 6, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, POWER TRAIN:AUTOMATIC TRANSMISSION, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, VEHICLE SPEED CONTROL, SUSPENSION:FRONT
THE CARS ENGINE HAS BEEN REPLACED(SO THEY SAID) ON JULY 1997 AND NOW THE ENGINE IS GONE AGAIN. THE SPEED CONTROL DOES NOT WORK. WE HAVE HAD TO REPLACE THE BRAKES 4 TIMES ALREADY. THE DOOR ON THE DRIVERS SIDE THE WINDOW SOMETIMES DOES NOT WORK THE WINDOWS ARE POWER AND WILL NOT GO UP OR DOWN.ALSO THE TRANSMISSION HAS BEEN REPLACED ALSO THE CAR HAS TIRE VIBRATION THANK YOU THIS CAR IS NOW BROKE DOWN AGAIN AND WE STILL ARE MAKING PAYMENTS I CALLED THE DEALER ON 4-5-2000 AND THEY SAID THERE WAS NOTHING THEY COULD DO THANK YOU AGAIN FOR LOOKING AT OUR CAR PROBLEMS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#720980April 4, 2000
ENGINE AND ENGINE COOLING:ENGINE
THE INFAMOUS 3.8L V6 HEAD GASKET FAILURE. THE AUTOMOBILE IS A WELL MAINTAINED 94 COUGAR WITH 65,915 MILES ON IT. IT SHOULD NOT EXPERIENCE THIS TYPE OF FAILURE AT THIS EARLY STAGE OF ITS LIFE. THEN, TO GO HIDE FROM THE PROBLEM AND NOT STAND BEHIND THEIR PRODUCT IS A DISGRACE. THEY CALL THEMSELVES A WORLD CLASS CORPORATION, THEY ARE, THIRD WORLD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#858773March 17, 2000
ENGINE AND ENGINE COOLING:COOLING SYSTEM
ENGINE COOLING SYSTEM MALFUNTIONED SIMILARLY AS MENTIONED IN MANUFACTURER'S RECALL 8100 CINCERNING 1994 MERCURY SABLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#720069March 13, 2000
ENGINE AND ENGINE COOLING:ENGINE
THIS CAR HAS THE SAME HEAD GASKET PROBLEM BUT WAS NOT ON THE RECALL LIST. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#851777November 18, 1999
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
BOTH FRONT COIL SPRINGS ARE BROKEN, AND THERE IS SOME TYPE OF NOISE COMING FROM THE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#713655October 21, 1999
AIR BAGS
THIS ACCIDENT OCCURRED AT A STOP LIGHT. MY VEHICLE WAS STOPPED,BUT SOMEHOW THE VEHICLE STRUCK THE BACK OF A 1986 PICKUP TRUCK. THE SUN WAS VERY LOW AND THERE WAS APOSSIBILITY THAT MY JUDGEMENT WAS IMPAIRED. THE DAMAGE TO THE TRUCK WAS MINIMAL $350. MY SMALL DG WAS STRUCK BY THE AIRBAG WHICH EXPLODED ON BOTH SIDES WITH A FORCE THAT KNOCKED ME OUT AND INJURED HIM SEVERELY. HE DIED 5 DAYS LATER AFTER DOING EVERYTHING POSSIBLE TO SAVE HIM. HIS NECK WAS SNAPPED, AND HE HAD INTERNAL INJURIES. THE FRONT DAMAGE TO MY CAR WAS NOT THAT GREAT AND COULD HAVE BEEN REPAIRED. I HARDLY TOUCHED THE TRUCK. MY CONCERN IS WERE THE AIRBAGS DEFECTIVE THE DAMAGE TO THE INSIDE OF MY CAR WAS ENOUGH TO TOTAL THE CAR. I NEED TO KNOW IF THIS HAPPENED BEFORE WITH THE 1994 COUGAR XR7. I HAVE HEARD SEVERAL COMMENTS CONCERNING THE SAFETY OF THIS PARTICULAR MODEL, AND I AM CONCERNED AS I REALLY DO NOT KNOW HOW THIS ACCIDENT HAPPENED AND WHY THE AIRBAGS EXPLODED AS THEY DID. I HAVE TO SAY THIS WAS A DEVESTATING XPERIENCE TO ME, AND ONE I HOPE NEVER HAPPENS TO ANYONE. THE CAR ACTUALLY EXPLODED INSIDE AND I THOUGHT THE CAR HAD BLOWN UP WITH ALL THE SMOKE IT MADE. THE WAY THAT THE BAG EXPLODED BROKE OUT THE FRONT WINDSHIELD IN 2 PLACES, BROKE THE REAR VIEW MIRROR, BROKE THE DRIVER VISOR OVERHEAD, BROKE THE PASSENGER SEAT, AND CRACKED THE ENTIRE DASHBOARD IN HALF WHERE IT EXPLODED OUT. THIS DAMAGE WAS WHY THE INSURANCE COMPANY TOTALLED THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
1
#713489October 18, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
DEALER REPLACED THE TRANSMISSION IN 1996 WITH A LITTLE OVER 20,000 MILES ON THE CAR. AT LESS THAN 60,000 MILES, I BEGAN HAVING TRANSMISSION FAILURE. THE CAR SHUDDERS VERY VIOLENTLY WHEN DRIVING AT ANY SPEED. I DO NOT FEEL THAT THIS IS VERY GOOD WORKMANSHIP ON THE PART OF THE FORD MOTOR COMPANY. I HAVE ALWAYS OWNED FORD VEHICLES AND NEVER HAD A PBLEM SUCH AS THIS. I AM VERY UNHAPPY. THERE IS NO WAY UNDER NORMAL DRIVING CONDITIONS SHOULD THIS CAR BE ON ITS SECOND TRANSMISSION, LET ALONE TO BE HAVING PROBLEMS AGAIN. I DO NOT FEEL THAT I AM SAFE DRIVING THIS VEHICLE WHEN AT ANY TIME, THE TRANSMISSION COULD COMPLETELY GO OUT. I HAVE ALL OF THE PAPERWORK FROM STIVERS LINCOLN MERCURY CONCERNING THE FIRST REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#712719October 3, 1999
UNKNOWN OR OTHER
THE PAINT IS FALLING OFF THE HOOD, TRUNK AND TOP OF THE CAR. IT IS DOWN TO THE METAL IN SOME AREAS. I APPARENTLY RECEIVED A VEHICLE WITH A FLAWED PAINT JOB. I HAVE NOTICED SEVERAL OTHER COUGARS WITH THE SAME PROBLEM RIGHT HERE IN THE OKC AREA. NO SAFETY DEFECT . *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#712594September 30, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN DRIVING, TRANSMISSION HAS A HARD SHIFT FROM 1ST TO 2ND GEAR AND SHUDDERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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