Mercury Cougar Complaints (1999)

454 consumer complaints on file.

#10455681April 18, 2012
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 1999 MERCURY COUGAR. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE BECAME HESITANT TO ACCELERATION ATTEMPTS BEFORE STALLING. THE CHECK ENGINE LIGHT ILLUMINATED AFTER THE FAILURE OCCURRED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AS IT RETURNED TO NORMAL FUNCTION. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO PERFORMED A DIAGNOSTIC AND LOCATED THE FAILURE AT THE FUEL PUMP. THE MECHANIC ADVISED THAT THE FUEL PUMP WAS NOT RECEIVING THE CORRECT FUEL LEVEL. THE FAILURE MILEAGE WAS 88,700 AND THE CURRENT MILEAGE WAS 88,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451745March 15, 2012
VISIBILITY
TL* THE CONTACT OWNS A 1999 MERCURY COUGAR. THE CONTACT STATED THAT THE SUNROOF SEPARATED FROM THE VEHICLE, WHICH COULD CAUSE POSSIBLE WATER DAMAGE. THE DEALER AND MANUFACTURER WERE NOTIFIED, BUT DENIED ANY ASSISTANCE WITH REPAIRS OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 135,000 AND THE CURRENT MILEAGE WAS 139,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446411January 31, 2012
POWER TRAIN
1999 MERCURY COUGAR. CONSUMER STATES PROBLEM WITH TRANSMISSION SHIFTING INTO FIRST AND SECOND GEAR, BUT WILL SHIFT CORRECTLY IF IT IS DONE MANUALLY. *TGW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442276January 3, 2012
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR, ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 1999 MERCURY COUGAR. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT ILLUMINATED UPON STARTING THE VEHICLE. IN ADDITION, THE ENGINE EXHIBITED A LOSS OF POWER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP AND THE CONTACT WAS INFORMED THAT THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED APPROXIMATELY ELEVEN MONTHS LATER. THE VEHICLE WAS TAKEN BACK TO THE REPAIR SHOP AND THE CONTACT WAS INFORMED THAT THE SAME REPAIRS WOULD BE NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 04V42100(FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 125,000. UPDATED 03/14/12 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342131July 9, 2010
POWER TRAIN:MANUAL TRANSMISSION
LOUD GRINDING NOISE FROM THE MANUAL TRANSMISSION OCCURS WHEN CAR IS DOWN SHIFTED TO FIRST GEAR COMING TO A STOP, OR SHIFTED TO FIRST NOT BEING AT A COMPLETE STOP, THE SHIFT LEVER "POPS OUT OF GEAR" AND ADMITTING A VERY LOUD GRINDING NOISE. PREVENTING THIS WOULD BE COMING TO A COMPLETE STOP FROM NEUTRAL, THEN AFTER STOPPING COMPLETELY PROCEED TO ENGAGE CLUTCH AND PUT CAR INTO FIRST GEAR. FIRST GEAR SOMETIMES HARD TO SHIFT INTO, MIGHT BE A SHIFT LINKAGE PROBLEM. SOUNDS LIKE THE MANUAL TRANSMISSION GRINDING WITH A LOUD WINDING SQUEAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340715June 29, 2010
FUEL SYSTEM, GASOLINE
1999 MERCURY COUGAR - RIGHT FUEL TANK STRAP FAILURE. WHILE TRAVELING AT HIGHWAY SPEED, I SUDDENLY HEARD A NOISE OF SOMETHING METALLIC SLAPPING AGAINST THE UNDERSIDE OF THE VEHICLE. AFTER PULLING OVER TO INVESTIGATE, I DISCOVERED THAT THE RIGHT SIDE FUEL TANK STRAP HAD COMPLETELY CORRODED THRU AND HAD BROKEN, ALLOWING THE FUEL TANK TO DROP DOWN SLIGHTLY ON THE PASSENGER SIDE. ONCE I WAS ABLE TO JACK UP THE CAR TO EXAMINE, I DISCOVERED THAT THE COATING ON THE METAL STRAP HAD CRACKED OFF AND THAT THE METAL STRAP WAS CORRODED SO BADLY THAT THE METAL STRAP HAD TORN FROM THE WEIGHT OF THE FUEL TANK, ALLOWING THE STRAP TO DROP TO THE PAVEMENT. I REPLACED THE STRAP WITH A UNIVERSAL REPLACEMENT STRAP BECAUSE I WAS TOLD THAT THE ITEM WOULD BE A SPECIAL ORDER ITEM AND THAT I COULD NOT BE GUARANTEED AS TO WHEN IT WOULD BE RECEIVED. TO PREVENT CORROSION OF THE REPLACEMENT STRAP, I PRIMED AND PAINTED IT WITH A RUST INHIBITING PAINT. I FEAR THAT IF I HAD BACKED UP WHILE THE STRAP HAD BEEN BROKEN (IF I HAD BEEN UNAWARE OF THE CONDITION) THAT THE STRAP COULD HAVE CAUGHT ON THE PAVEMENT AND BEEN FORCED UP INTO THE GAS TANK, POSSIBLY PUNCTURING IT, OR THAT THE GAS TANK COULD HAVE BROKEN THE REMAINING STRAP AND RIPPED FROM THE UNDERCARRIAGE OF THE VEHICLE, RESULTING IN A POTENTIAL FIRE CONDITION. IT CONCERNS ME THAT AUTOMAKERS ARE NOT REQUIRED TO USE A STAINLESS GRADE (NON-CORRODING) MATERIAL FOR CRITICAL ITEMS SUCH AS CRITICAL SUSPENSION COMPONENTS, BRAKE LINES, OR IN THIS CASE, FUEL SYSTEM RELATED COMPONENTS, SUCH AS TANK SUPPORT STRAPS. I HAVE NEVER HEARD OF A CAR OF THIS AGE HAVING THIS TYPE OF PROBLEM BUT FOUND THRU MY SEARCH ONLINE THAT FAILURE OF THE RIGHT FUEL TANK STRAP SEEMS TO BE A BIT TOO COMMON ON THE 1999+ MERCURY COUGARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294762December 7, 2009
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, SUSPENSION:FRONT, ENGINE AND ENGINE COOLING, POWER TRAIN
BOUGHT CAR AT DEALER ON 02/05/01 SINCE THEN I'VE HAD TO REPAIR CAR ON TOO MANY OCCASIONS. HERE SOME OF THE REPAIRS I'VE HAD TO DO ON THIS CAR EVER SINCE I BOUGHT IT. ON 3/01: BRAKES, 10/01: DEALERSHIP REPLACED BATTERY AND PERFORMED A RECALL,12/01: DEALERSHIP REPLACED ALTERNATOR, 05/02: BRAKE PADS, 04/04: WATER PUMP BELT, 09/04: REPLACED BATTER, 10/11/04: REPLACED ALTERNATOR AND BELT, 10/14/04: REPLACED POSITIVE BATTERY TERMINAL, 12/04: REPLACED RADIO, 02/06: REPLACED MOTOR MOUNT, 01/07:REPLACED BATTERY, 02/07: REPLACED STRUT, 02/08: REPLACED SHOCK ABSORBER, 10/08: REPLACED BATTERY, 04/09: REPLACED BEARING, TRANSMISSION & ANCHOR ENGINE MOUNT AND DON'T HAVE THE DATE BUT ALSO HAD TO REPLACE THE WINDSHIELD WIPER MOTOR. THESE REPAIRS ARE WHAT I HAVE IN RECEIPTS YET FOR EXAMPLE I HAVE REPLACED THE MOTOR MOUNTS MORE THAN ONCE. CURRENTLY THE FOLLOWING AREAS OF MY VEHICLE DO NOT FUNCTION: THE HORN NO LONGER WORKS, CRUISE CONTROL IS NOT FUNCTIONING, THE AIR CONDITIONER NO LONGER HEATS, & THE BRAKE LIGHT OF MY VEHICLE REMAINED LIT WHEN THE VEHICLE WAS ON AND NOW HAVE FAILED TO TURN OUT (LAMP SOCKET IS BURNT). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10289635October 23, 2009
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 1999 MERCURY COUGAR. WHILE DRIVING 30 MPH THE VEHICLE STARTED TO SURGE BACK AND FORTH AND THEN THE SHUT OFF. HE HAD TO WAIT APPROXIMATELY 15 MINUTES BEFORE HE WAS ABLE TO RESTART THE VEHICLE. HE ALSO STATED THAT THE VEHICLE WOULD NOT ACCELERATE BEYOND 25 MPH WITHOUT SHUTTING OFF. THE DEALER STATED THAT THE FUEL DELIVERY MODULE FAILED AND ADVISED HIM THAT THE REPAIR COST WOULD BE APPROXIMATELY $200. NHTSA CAMPAIGN ID NUMBER: 04V421000 COMPONENT: FUEL SYSTEM, GASOLINE IS RELATED TO THE FAILURE; HOWEVER, THE DEALER STATED THAT HIS VEHICLES IDENTIFICATION NUMBER NUMBER WAS NOT INCLUDED. THE VEHICLE WILL BE REPAIRED AT THE OWNERS EXPENSE. THE FAILURE MILEAGE WAS 100,000 AND CURRENT MILEAGE WAS 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284562September 18, 2009
FUEL SYSTEM, GASOLINE
I'VE GOT A REPEATABLE FAILURE THAT HAPPENS WHEN I MAKE A LEFT TURN OR GO UP AN INCLINE WHILE I HAVE LESS THAN A QUARTER OF A TANK OF GAS IN MY VEHICLE. THE CAR WILL LOSE POWER AND START TO STUTTER, AND HAS COMPLETELY STALLED A COUPLE TIMES. I HAVEN'T HAD ANY PARTS REPLACED YET, BUT I FOUND OTHER PEOPLE WITH THIS PROBLEM AND AN EXTENDED COVERAGE PROGRAM OFFERED BY THE MANUFACTURER THAT THEY SAY DOESN'T APPLY TO MY VEHICLE. THIS HAS ALSO BEEN NHTSA CAMPAIGN ID AS WELL. ACCORDING TO THE EMAILS WITH CUSTOMER SERVICE THE PROGRAM WAS FOR CARS MANUFACTURED MAY 25, 1999 THROUGH NOVEMBER 30, 2001. MY CAR WAS MANUFACTURED ON MAY 24, 1999. I QUESTIONED IF THE ONE DAY DIFFERENCE IN MANUFACTURE COULD ACTUALLY EXCLUDE MY VEHICLE, IF MY VEHICLE COULD ACTUALLY BE AFFECTED, AND WHETHER THERE WAS SOME WAY TO TELL IF THE AFFECTED PART WAS INSTALLED IN MY VEHICLE (POSSIBLY BY PART NUMBER OR SERIAL NUMBER OF THE INSTALLED PART). THERE ARE APPARENTLY AT LEAST SEVERAL DIFFERENT PARTS (THE PRE EXTENDED PROGRAM PART, THE BAD PART BEING REPLACED DURING THE PROGRAM, AND THE ONE REPLACING THE BAD PART. I HAVE REQUESTED BUT NOT BEEN GIVEN A WAY TO TELL THE DIFFERENCE BETWEEN THE DIFFERENT PARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10272717June 2, 2009
STRUCTURE:BODY:ROOF AND PILLARS
SUNROOFS ON THE 1999 TO 2001 MERCURY COUGARS SEEM TO BREAK WITH ALOT OF FREQUENCY. ONE DAY THEY SEEM TO WORK AND THEN FOR NO REASON THEY BREAK. INCLUDED IS A WEBSITE WITH OTHER OWNERS THAT HAVE HAD THE SAME PROBLEM. FORD/MERCURY SAYS IT'S NOT THEIR PROBLEM EVEN WHEN IT SEEMS TO BE A DESIGN FLAW OF USING PLASTIC TRACKS FOR THE SUNROOF. HERE'S A LINK TO THE SITE WITH COMPLAINTS HTTP://WWW.COUGARSUNROOF.COM/ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262136March 17, 2009
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL*THE CONTACT OWNS A 1999 MERCURY COUGAR. THE CONTACT STATED THAT THE LATCH PAWL STICKS IN THE OPEN OR UNLATCHED POSITION. AS A CONSEQUENCE, THE DOOR DOES NOT LATCH WHEN CLOSED. WHILE DRIVING VARIOUS SPEEDS, THE DOOR OPENS. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 99V226000 (LATCHES/LOCKS/LINKAGES:DOORS:LATCH); THEREFORE, THEY WOULD NOT ASSUME RESPONSIBILITY FOR ANY REPAIRS. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 136,000. UPDATED 7/9/09 *CN UPDATED 07/17/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259937February 25, 2009
ELECTRICAL SYSTEM
RECALL ID#8389 (FEB 06, 2001) ELECTRICAL SYSTEM, BATTERY CABLES. 1999 MERCURY COUGAR 2.5L V6 (70263 MILES). JUST PICKED UP CAR AFTER PAYING $3500 IN REPAIRS FOR HEADGASKET, ETC. MECHANIC MENTIONED A BEARING IN THE ALTERNATOR IS GOING AND SHOULD BE REPLACED SOON. THAT WOULD BE THE THIRD ALTERNATOR IN THIS CAR. I AM THE ORIGINAL OWNER, VEHICLE PURCHASED APRIL 17, 2000. ALTERNATOR #1 JAN 15, 2003 (21672 MILES) - COVERED BY WARRANTY (VEHICLE BROKE DOWN ON INTERSTATE). ALTERNATOR #2 CAR AGAIN DIED ON THE INTERSTATE WITH NO WARNING, NO "IDIOT LIGHTS. 09/20/2005 (47,791 MILES). PAID FOR MYSELF. NOW, 2/24/09 (70,263 MILES) NEED ANOTHER NEW ALTERNATOR! HELP!! HOW DO I GET THIS COVERED, I JUST GOT LAID OFF, JUST PAID $3500.00 IN OTHER REPAIRS AND CANNOT BELIEVE I NEED ANOTHER ALTERNATOR! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247429November 1, 2008
ELECTRICAL SYSTEM
I HAVE OWNED MY 99 COUGAR FOR 7 YEARS NOW I BOUGHT IT USED AND EVERYTHING WORKED FINE THE FIRST YEAR BUT LATE WITHIN THE LAST 3 YEARS I HAVE CHANGED THE ALTERNATOR 3 TIMES STARTER 4 TIMES AND THE BATTERY 3 TIMES JUST RECENTLY MY CAR REFUSED TO START SO I FIGURED IT WAS THE STARTER CAUSE EVERY FALL AND WINTER ONE OF THE 3 MENTIONED GOES OUT WELL I REPLACED THE STARTER AND IT WONT START NOW I CHECKED THE BATTERY AND THAT IS GOOD I ALSO CHECKED THE CABLES AND THEY ARE GOOD , AND JUST TODAY I FOUND A FEW RECALLS ON MY CAR ONLINE SO I WENT TO THE FORD WEBSITE TO SEE IF THE RECALLS WHERE LISTED BUT THEY ARE NOT . DOES THAT MEAN THE PREVIOUS OWNER DID THE RECALLS ? AND IF SO WHY IS THE SAME PROBLEM OCCURRING AND WHAT CAN THE DEALERSHIP DO OR WILL DO ? WHAT RECOURSE DO I HAVE IF THE DEALERSHIP REFUSES TO FIX MY CAR UNDER THE RECALL? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10243573September 26, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 1999 MERCURY COUGAR, AND HAVE HAD IT ABOUT 4 YEARS NOW. I HAVE HAD NO PROBLEMS WITH THE CAR, EXCEPT HAVING TO HAVE THE ALTERNATOR REPLACED. I WORK 3RD SHIFT (7P-7A) AT A LOCAL HOSPITAL, AND ON MY WAY HOME, MY CAR STARTED SLIPPING IN AND OUT OF GEAR. THE CAR WOULD GO FOR A MINUTE, THEN IT WOULD STOP, AND I WOULD PUSH THE GAS AND THE CAR WOULD JUST REV UP. I HAD A LINE OF TRAFFIC BEHIND ME, SO I AS TRYING MY BEST TO GET THE CAR OFF THE ROAD. I FINALLY GOT IT INTO AN EMPTY PARKING LOT AND CALLED TO GET SOME HELP. I WAS VERY TIRED FROM WORKING A 12 HOUR SHIFT AND HAD TO WAIT 2 HOURS FOR SOMEONE TO COME AND GET ME. WE GOT THE CAR TO A MECHANIC, WHICH SAID THAT IT WAS THE TRANSMISSION, AND HE THEN TOLD ME THAT HE WOULD DRAIN THE TRANSMISSION, PUT NEW FLUID IN IT, AND SEE IF THAT FIXED THE PROBLEM. TO MY VERY UNFORTUNATE NEWS, THE TRANSMISSION HAS WENT OUT IN MY CAR. I AM A FULL-TIME STUDENT AND FULL-TIME WORKING TRYING TO MAKE ENDS MEET. DUE TO THE TRANSMISSION GOING OUT IN MY CAR, I HAVE MISSED CLASSES, AND IT'S BECOMING A HEADACHE TRYING TO GET TO AND FROM WORK, SCHOOL, AND OTHER PLACES I NEED TO BE. I WAS TOLD THAT THE 1999 COUGARS HAD A RECALL ON THE TRANSMISSION AND THAT I NEEDED TO FIND OUT ABOUT IT. THIS IS WHAT I AM DOING NOW. I CAN'T AFFORD A NEW TRANSMISSION, LET ALONE A NEW CAR, WHILE I'M TRYING TO GO TO SCHOOL. THIS WHOLE ORDEAL HAS THROWN ME OFF, BECAUSE THERE WAS NOTHING WRONG WITH THE CAR, AND ALL OF A SUDDEN (IN ONE DAY) THE TRANSMISSION WENT OUT. I HOPE THIS PROBLEM IS RESOLVED, AND I GET SOME HELP WITH FIXING MY CAR. I APPRECIATE YOUR TIME, AND I HOPE THAT MY PROBLEM IS LOOKED INTO. THANKS, GINA BROOK MELTON *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10242911September 19, 2008
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 1999 MERCURY COUGAR. ON SEPTEMBER 4, 2008, WHILE DRIVING APPROXIMATELY 65 MPH, THE INTERIOR AND EXTERIOR LIGHTS BEGAN FLICKERING ON AND OFF. THE FOLLOWING WEEK, THE CONTACT REPLACED THE BATTERY, BUT THE FAILURE PERSISTED. THE DEALER PERFORMED A DIAGNOSTIC AND STATED THAT THE BATTERY CABLE WAS DEFECTIVE. THE MANUFACTURER STATED THAT HIS VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 01V031000 (ELECTRICAL SYSTEM:BATTERY). THE VEHICLE HAS NOT BEEN REPAIRED. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10241104September 5, 2008
STRUCTURE
THE PLASTIC SUNROOF TRANSPORT MECHANISM HAS BROKEN FOR THE SECOND TIME DURING THE LIFE OF THIS CAR (I AM THE ONLY OWNER). THE FIRST INCIDENT OCCURRED EARLY IN MY OWNERSHIP AND WAS COVERED UNDER WARRANTY. DEALERSHIP THAT FIXED IT THE FIRST TIME HAS REFUSED TO FIX IT AGAIN CITING A 12 MONTH WARRANTY. THIS PROBLEM IS A WELL KNOWN DESIGN DEFECT IN THE 1999 AND 2000 MODEL YEAR MERCURY COUGARS AND WAS ADDRESSED IN THE 2001 MODEL YEAR DESIGN. THE COST FOR REPLACEMENT PARTS IS UNCONSCIONABLE CONSIDERING THE FACTS REGARDING THIS WELL KNOWN PROBLEM. I BELIEVE THAT CLEAR KNOWLEDGE OF THESE ISSUES OF THE FORD MOTOR COMPANY AND THE INDUSTRY AS A WHOLE SHOULD HAVE NECESSITATED A RECALL LONG PRIOR TO THIS AND BECAUSE THERE ISN'T A RECALL I AM FILING THIS COMPLAINT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223251April 3, 2008
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 1999 MERCURY COUGAR. THE CONTACT STATED THAT THE ENGINE WOULD HESITATE AND STALL INTERMITTENTLY. THE VEHICLE WOULD ALSO LOSE POWER AND SURGE AS IF IT WOULD FAIL WHILE DRIVING. WHILE DRIVING UPHILL AT 65 MPH, THE VEHICLE WOULD APPEAR SLUGGISH AND THEN OPERATE NORMALLY AGAIN. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME FAILURES AS DESCRIBED IN NHTSA CAMPAIGN ID NUMBER 04V421000 (FUEL SYSTEM, GASOLINE). THE DEALER STATED THAT THERE WERE NO RECALLS, AND THE CONTACT WOULD BE CHARGED FOR A DIAGNOSTIC. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 126,325 AND FAILURE MILEAGE WAS 121,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222903March 31, 2008
ELECTRICAL SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION, EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT, VEHICLE SPEED CONTROL:CRUISE CONTROL, STRUCTURE:BODY:DOOR, UNKNOWN OR OTHER
I AM THE ORIGINAL OWNER OF A 1999 MERCURY COUGAR AUTOMATIC V6. I HAVE NEVER BEEN IN AN ACCIDENT WITH THE VEHICLE, BUT CONTINUE TO HAVE MECHANICAL PROBLEMS. LIKE OTHER 1999 ' 2000 MERCURY COUGAR OWNERS I WORRY ABOUT THE SAFETY OF DRIVING A VEHICLE WITH MORE PROBLEMS THAN CAN COST EFFECTIVELY BE FIXED. MY LIST OF BROKEN ITEMS INCLUDE THE RADIO, POWER WINDOW REGULATOR, O2 SENSORS, TRANSMISSION AT 59,000 MILES, DASHBOARD LIGHTS (LOW COOLANT AND CHECK ENGINE), DOOR/WINDOW LEAKY SEAL ISSUES, ENGINE MISFIRE (DECREASED ACCELERATION) AND NOW MY CRUISE CONTROL AND TURN SIGNALS DO NOT WORK. UPON RESEARCHING THE RECALL FOR CRUISE CONTROL FIRES DEALING WITH FORD PRODUCTS I FOUND THAT I AM AMONG OTHER DISGRUNTLED COUGAR OWNERS. FORD/MERCURY OR FORD TECHNICIANS HAVE NOT DONE A SATISFACTORY JOB LETTING OWNERS KNOW OF RECALLS THAT NEED ATTENTION. MY LATEST CONCERN IS THAT MY COUGAR MIGHT START ON FIRE, PER MY COMPLAINT WITH FORD; THEY SEE NO THREAT WITH MY CRUISE CONTROL ISSUES AND SUGGESTED I CONTACT THE NHTSA WITH MY COMPLAINT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219440February 19, 2008
EXTERIOR LIGHTING:HEADLIGHTS, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 1999 MERCURY COUGAR. WHILE DRIVING 45 MPH, THE EXTERIOR LIGHTS BECAME DIM. THE EXTERIOR LIGHTS ALSO DIMMED IMMEDIATELY WHEN THE CONTACT BEGAN DRIVING. THE FAILURE OCCURRED INTERMITTENTLY. THE HEADLIGHTS AND INSTRUMENT PANEL LIGHTS ALSO FLICKERED AND DIMMED, BUT THEN ILLUMINATED TO FULL CAPACITY. THE FAILURE IS DIRECTLY RELATED TO NHTSA CAMPAIGN ID NUMBER 01V031000 (ELECTRICAL SYSTEM:BATTERY:CABLES); HOWEVER, THE DEALER STATED THAT THE VIN WAS NOT INCLUDED. THE CURRENT MILEAGE WAS 80,000 AND FAILURE MILEAGE WAS 79,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214733January 14, 2008
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 1999 MERCURY COUGAR. THE VEHICLE WOULD HESITATE AND SURGE WITHOUT WARNING WHILE DRIVING BETWEEN 45-65 MPH. THE VEHICLE HAS NOT BEEN INSPECTED BY A DEALER. THE THROTTLE CONTROL SENSOR AND FUEL FILTERS WERE REPLACED; HOWEVER, THE FAILURE CONTINUED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 04V421000 (FUEL SYSTEM, GASOLINE). THE CURRENT AND FAILURE MILEAGES WERE 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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