Mercury Cougar Complaints (1999)

454 consumer complaints on file.

#769294November 5, 2002
UNKNOWN OR OTHER
CUP HOLDER TIPS OVER DURING RIGHT HAND TURNS AND SPILLS LIQUID INTO LAP OF DRIVER WHICH TAKES THE DRIVERS CONCENTRATION OFF OF ROAD. THIS COULD RESULT IN VEHICLE CRASH, PROPERTY DAMMAGE, DEATH, ETC. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8019814September 30, 2002
EXTERIOR LIGHTING:HEADLIGHTS, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
WHILE DRIVING THE VEHICLE AN TURNING ON THE HEAD LIGHT THEY BECAME INOPERABLE OBTRUCTING THE DRIVERS VIEW. ALSO THE BATTERY FAILED, THE DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#767670September 24, 2002
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
GAS GUAGE AND DIGITAL MILE READOUT FLUCTUATING . SENDING UNIT POSSIBLY CAUSING TOO MUCH PRESSURE IN TANK NOT ALLOWING THE INPUT OF GAS INTO TANK. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8018667September 16, 2002
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
WHEN DRIVING WITH FOG LIGHTS ON CONSUMER SMELLED WIRES BURNING. CONSUMER PULLED OVER, AND NOTICED FOG LIGHTS WERE FLICKERING. CONSUMER TRIED TO TURN OFF KNOB, BUT IT WAS VERY HOT. DEALER STATED SWITHCH WAS BAD. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766704September 4, 2002
STEERING:HYDRAULIC POWER ASSIST SYSTEM
WHILE STILL UNDER WARRANTY, POWER STEERING WOULD FAIL AFTER DRIVING THROUGH ANY WATER, EVEN VERY SMALL PUDDLES. WOULD HEAR SCREECHING NOISE, POWER STEERING FAILED FOR 20 SECOND OR SO, NEARLY CRASHED SEVERAL TIMES. LOCAL DEALER COULD NOT FIND A PROBLEM WHEN I TOOK IN FOR REPAIR. RECENTLY, WARRANTY EXPIRED, EXPERIENCED COMPLETE FAILURE OF POWER STEERING. POWER STEERING GEAR REPLACED FOR $1000. STILL LOST POWER STEERING IN PUDDLES AFTER REPAIR. NEEDS SPLASH GUARD SIMILAR TO MERCURY MYSTIQUE, SEE MERCURY TSB 97-11-2 TECH SERVICE BULLETIN. SEVERE SAFETY HAZZARD! SHOULD BE RECALLED!!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8017322August 27, 2002
VISIBILITY:WINDSHIELD WIPER/WASHER
WHILE DRIVING IN THE RAIN WINDSHIELD WIPERS STOPPED WORKING WITHOUT ANY WARNING.CONTACTED DEALER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765905August 20, 2002
AIR BAGS:FRONTAL, SEAT BELTS:FRONT:RETRACTOR
I HIT THE CAR IN FRONT OF ME TRAVELING AT 40MPH, MY SEATBELT DID NOT RESTRAIN ME, MY LIP HIT THE STEERING WHEEL WHICH MADE MY TEETH GO ALL THE WAY THROUGH. THE AIR BAGS DID NOT DEPLOY EITHER, SO MY HEAD BROKE THE WINDSHEILD. THE LAP PORTION OF THE SEATBELT KEPT ME FROM GOING ALL THE WAY OUT, I HAD BRUISES ON MY ABDOMAN FROM IT.*AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#8016239August 13, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
01 V 031 000/BATTERY CABLE ROUTING: VEHICLE HAS AN ONGOING PROBLEM WITH STALLING. VEHICLE BEEN TO THE DEALER FOR REPAIRS ,AND THE PROBLEM STILL OCCURRING. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8016240August 13, 2002
UNKNOWN OR OTHER
ENGINE CHECK LIGHT REMAINS ON WHILE DRIVING. DEALER CONTACTED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8016241August 13, 2002
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
WHEN REFUELING GAS NOZZLE KEEP CLICKING OFF. DEALER WAS NOT NOTIFIED AT THIS TIME. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8015749August 7, 2002
EXTERIOR LIGHTING:BRAKE LIGHTS
NHTSA RECALL 01V032000 CONCERNING BRAKE LAMP; BRAKE LIGHTS STILL FAIL, NOT ILLUMINATING WHEN BRAKE PEDAL IS DEPRESSED. OWNER INDICATES THAT THIS IS THE FOURTH TIME THIS FAILURE HAS OCCURRED. PLEASE DESCRIBE DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8013009July 1, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
BRAKE CALIPERS STICK FREQUENTLY, LEAVING VEHICLE WITH NO BRAKES.HAD PARTS REPLACED. HOWEVER,PROBLEM REOCCURRED. CONTACTED DEALER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8011511June 11, 2002
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
WHILE DRIVING 35-40 MPH ALL GAUGES WERE GOING HAYWIRE, CONSUMER SMELLED SOMETHING BURNING. THEN, VEHICLE STALLED. VEHICLE AT DEALERSHIP AT THIS TIME.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#566017June 9, 2002
ELECTRICAL SYSTEM:WIRING, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC., STRUCTURE:BODY, STRUCTURE, STRUCTURE:BODY:BUMPERS, EQUIPMENT:APPLIANCE:AIR CONDITIONER, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, SUSPENSION, VISIBILITY:SUN/MOON ROOF ASSEMBLY, VISIBILITY:WINDSHIELD
CONSUMER NOTICED A BLUE WIRE HANGING FROM THE VEHICLES FRONT. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#762586June 3, 2002
ELECTRICAL SYSTEM:IGNITION
LINKAGE SYSTEM BETWEEN IGNITION SWITCH AND IGNITION CYLINDER BROKE. DEALER SERVICE DEPARTMENT DOES NOT KNOW WHY AND HAS STRESSED THAT THIS IS A VERY RARE OCCURRENCE AND THAT PARTS ARE NOT EVEN STOCKED BECAUSE MANUFACTURER AND DEALERSHIPS NEVER SEE THIS TYPE OF PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8010451May 24, 2002
SUSPENSION:REAR
VEHICLE SHAKES AT SPEEDS OVER 60 MPH, DEALER DETERMINED REAR WHEELS SHOULD BE REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8009551May 9, 2002
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHILE TRAVELING ON HIGHWAY THROTTLE WILL STICK. WHEN TAKING FOOT OFF OF PEDAL, ENGINE DOESN'T SLOW DOWN. DEALERSHIPWAS AWARE OF PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761542May 5, 2002
STRUCTURE:BODY
WHEN CAR WAS PURCHASED WAS NOT TOLD THAT THE UINBODY RAIL WAS CUT AWAY OVER SUSPENSION/MTR.CROSSMEMBER MOUNT. FOUND THIS INFO OUT WHEN WE HAD A MINOR ACCIDENT WITH DAMANGE TO THE RIGHT FRONT .HAVE BEEN TRYING TO GET THIS RESOLVED SENCE 1/02 AND JACK GARRETT REFUSES TO DO ANYTHING JUST KEPT GIVING ME A RUN AROUND.THIS CAR SHOULD OF NEVER BEEN SOLD IT IS UNSAFE AND ILLIEGAL TO SELL WITH THE FRAME BEING CUT AND A PIECE WELDED TO MAKE IT FIT,THE RAIL IS RUSTING. WE HAVE HAD SEVERAL PROBLEMS WITH THIS CAR IT HAS BEEN A LIE FROM DATE OF PURCHASE EX. WAS TOLD HAD GREAT BREAKS GOT IT TO FL. HAD NO BRAKES 343.00 I HAVE SEVERAL RECEIPTS FOR ONE REPAIR AFTER ANOTHER.HAVE PICTURES OF THE UNIBODY,CERTFIED LETTER TO JACK GARRETT,PHONE BILLS WHERE I HAVE CALLED HIM LETTING HIM KNOW OF ALL THE PROBLEMS AND LIES HE TOLD US.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#761527May 4, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, VISIBILITY:SUN/MOON ROOF ASSEMBLY
I FEEL LIKE SUCH AN IDIOT BECAUSE I BOUGHT THIS CAR!! UNBELIEVEABLE PROBLEMS, AND NOW I HAVE TO TRY TO SELL THIS CAR. I PAID $16000 FOR THIS CRAP, AND THEN I HAD TO PAY $300 BECAUSE THE ROTORS WARPED ON MY REAR BRAKES, AND THEN THE TRACK ON MY SUNROOF COMPLETLEY BROKE, AND THAT IS GOING TO COST ME AT LEAST $800. FORD/MERCURY SHOULD BE SUED FOR MAKING A TOTALLY CRAPPY CAR. AS YOU CAN SEE BY THE NUMBER OF COMPLAINTS ON YOUR WEBSITE, SOMETHING NEEDS TO BE DONE ABOUT THIS!!!! THANKS, ROSIE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8008660April 26, 2002
EXTERIOR LIGHTING:BRAKE LIGHTS
BRAKE LIGHTS DO NOT WORK. LAMP MODULE IS INOPERATIVE DEALER STATED. *AK PIN IN WIRING HARNESS MELTED CAUSING BRAKE MODULE TO FAIL. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Mercury Cougar