Mercury Cougar Complaints (1999)

454 consumer complaints on file.

#10006843February 10, 2003
ELECTRICAL SYSTEM
THE BATTERY LIGHT ILLUMINATED WHEN THE BRAKE WAS APPLIED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005481February 7, 2003
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
CAR DIED ALL OF THE DUMMY LIGHTS CAME ON FOUND OUT IT WAS THE ALTERNATOR, DEALER REPALCED IT, 8 MONTHS LATER SAME EXACT PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003656January 13, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, WHEELS:LUGS/NUTS/BOLTS/STUDS
WHILE TRAVELING AT 45 MPH VEHICLE SUDDENLY CAME TO A SUDDEN STOP ON ITS OWN. VEHICLE WAS TAKEN TO THE DEALER, WHERE DEALER INDICATED THEAT BOLTS FELL OUT WHICH CAUSED BRAKES TO LOCK UP. *JB. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003658January 13, 2003
VISIBILITY:WINDSHIELD WIPER/WASHER
WHILE DRIVING, THE WINDSHIELD WIPERS COME ON AND GO OFF ON THEIR OWN. CONSUMER STATED THE PROBLEM IS REALLY NOTICABLE WHEN MAKING A TURN, CONSUMER HAS TO PLAY WITH TURN SIGNAL TO START AGAIN. CONSUMER FEEL THIS IS VERY DANGEROUS IF IN A DOWN POUR OF RAIN. PLEASE PROVIDE ANY FURTHER INFORMATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002564January 10, 2003
STEERING:LINKAGES:TIE ROD ASSEMBLY, ELECTRICAL SYSTEM:IGNITION
WHEN TURNING KEY IN IGNITION THERE IS A GRINDING NOISE, SOMETIMES VEHICLE WON'T START. TOOK VEHICLE TO DEALER, AND DEALER REPLACED BB VALVES, AND CLEANED ENGINE. THIS DID NOT CORRECT THE PROBLEM. ALSO, LOOSE OUTER TIE RODS. *JB. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002405January 8, 2003
POWER TRAIN:MANUAL TRANSMISSION:SHIFT PATTERN INDICATOR
THE CONSUMER BEGUN TO DRIVE, WHEN SHE ATTEMPTED TO PLACE THE VEHICLE IN 3RD GEAR, IT DID NOT. SHE HAD TAKEN THE VEHICLE TO THE DEALER, AND WAS TOLD THAT SHE NEEDED A NEW TRANSMISSION. THE CONSUMER FELT THAT THIS SHOULD NOT HAVE HAPPENED WITH LESS THAN 60K MILES. TS THE LOWELL DEALER STATED THAT THE VEHICLE HAD A MAZDA TRANSMISSION, AND THAT THE TRANSMISSION HAD TO BE COMPLETELY REBUILT WITH A NEW TORQUE CONVERTER. SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002189January 7, 2003
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
THE KNOB THAT ADJUST THE HEAT FOR HIGH OR LOW IS STUCK ON LOW. CONSUMER STATES" IT IS AN ELECTRICAL PROBLEM. PLEASE PROVIDE ANY FURTHER INFORMATION. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002190January 7, 2003
VISIBILITY
THE KNOB THAT ADJUSTS THE HEAT FOR HIGH OR LOW HAD STUCK ON LOW. THE PROBLEM MAY BE AN ELECTRICAL PROBLEM. TS THE SUNROOF HAD BROKEN. SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002191January 7, 2003
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
THE KNOB THAT ADJUST THE HEAT FOR HIGH OR LOW IS STUCK ON LOW. CONSUMER STATES" IT IS AN ELECTRICAL PROBLEM. PLEASE PROVIDE ANY FURTHER INFORMATION. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002192January 7, 2003
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
THE KNOB THAT ADJUST THE HEAT FOR HIGH OR LOW IS STUCK ON LOW. CONSUMER STATES" IT IS AN ELECTRICAL PROBLEM. PLEASE PROVIDE ANY FURTHER INFORMATION. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002193January 7, 2003
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
THE KNOB THAT ADJUST THE HEAT FOR HIGH OR LOW IS STUCK ON LOW. CONSUMER STATES" IT IS AN ELECTRICAL PROBLEM. PLEASE PROVIDE ANY FURTHER INFORMATION. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000264December 19, 2002
ELECTRICAL SYSTEM
I HAVE A 1999 MERCURY COUGAR. I TOOK MY CAR TO MY MECHANIC TO FIND OUT WHAT WAS WRONG WITH MY HEATER THEY TOLD ME BEFORE THEY DID ANYTHING TO CONTACT FORD BECAUSE THERE WAS A RECALL ON MY CAR FOR THE SAME EXACT PROBLEM. I CONTACTED FORD AND THEY FIRST TOLD MY THAT THERE WAS NO RECALL. AFTER I PRESENTED THEM WITH THE RECALL NUMBERS THEY THEN INFORMED ME THAT THERE WAS A SUCH RECALL, BUT THAT MY CAR WOULD NOT BE COVERED UNDER THE RECALL. ON YOUR WEB-SITE THERE IS A SECTION ON THE RECALL ON THE SAME YEAR MAKE AND MODEL AS MY CAR. IT NOTES THAT 342,962 MERCURY COUGARS HAVE BEEN AFFECTED BY THIS I DON'T UNDERSTAND HOW THEY CAN REFUSE TO PROVIDE MY WITH THE RECALL ALSO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000023December 13, 2002
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:STARTER ASSEMBLY:RELAY, AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM), SERVICE BRAKES, AIR, SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY, VEHICLE SPEED CONTROL:CABLES, AIR BAGS
I HAVE HAD NUMEROUS PROBLEMS WITH MY '99 COUGAR SUCH AS, FAILURE OF MY PAT SYSTEM AND COMPUTER SYSTEM. I HAVE HAD PROBLEMS WITH MY BRAKES WHICH THEY CAN'T SEEM TO FIGURE OUT THE PROBLEM. I HAVE HAD MY STARTER REPLACED TWICE. I HAVE HAD DEFECTS IN SEVERAL SENSORS, WHICH IS NOT UNDER WARRANTY THAT I HAD TO PAY A GOOD AMOUNT OF MONEY FOR THEM TO REPAIR. MY FAN HAS EVEN BLOWN OUT. THERE IS A BURNING SMELL WHENEVER I TURN ON MY HEATER THAT NONE OF THE DEALERS CAN'T SEEM TO SMELL. I ALSO HAD TO PURCHASE A NEW RADIATOR. WHEN MY COMPUTER WENT OUT MY CAR WAS STILL UNDER WARRANTY BUT THEY MADE ME PAY FOR THE REPAIRS, PARTS, AND LABOR OUT OF MY POCKET. THIS IS NOT ALL. THE LIST GOES ON AND ON. I HAVE COMPLAINED TO THE DEALERSHIP, FORD MOTOR CO. AND EVEN HAD SOMEONE FROM FORD TO INVESTIGATE ALL OF THE PROBLEMS I'VE HAD WITH MY VEHICLE. THEY HAVE BEEN RUDE TO ME ON SEVERAL OCCASIONS, ESPECIALLY WHEN I HAD QUESTIONS ABOUT THE REPAIRS OF MY VEHICLE. SOMETHING NEEDS TO BE DONE ABOUT THIS. I WOULD NOT RECOMMEND THE PURCHASE OF A MERCURY COUGAR TO ANYONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8023984December 9, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER STATED THE VEHICLE JUMPED IN AND OUT OF GEAR ON ITS OWN, THE DEALER WAS UNABLE TO RECTIFY THE PROBLEM. TS *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8023647December 3, 2002
AIR BAGS:FRONTAL
WHILE TRAVELING ON THE HIGHWAY WITHOUT PHYSICAL CONTACT WITH ANOTHER VEHICLE. THE DRIVER SIDE AIRBAG WENT OFF AND CRACK THE WINDSHIELD. PLEASE FILL IN ADDITIONAL INFORMATION DEALER IS AWARE OF THE PROBLEM. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8023433November 29, 2002
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH THE ALTERNATOR.ALSO STATED THAT WHILE DRIVING THE VEHICLE IT DIED WITH A WARNING OF THE PANEL.DEALER WAS CONTACTED AND STATED THAT THE VEHICLE NEEDED A NEW ALTERNATOR AND A BATTERY. PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8023277November 25, 2002
AIR BAGS:FRONTAL
CONSUMER WAS TRAVELING APPROXIMATELY 45-50 MPH AND WAS HIT ON DRIVER'S SIDE WHICH CAUSED VEHICLE TO CRASH HEAD-ON INTO A POLE. BOTH DRIVER AND PASSENGER AIR BAGS DID NOT DEPLOY. TS JG *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#8023043November 20, 2002
AIR BAGS:FRONTAL
CONSUMER STATES THAT WHEN HIT AT 45MPH IN THE FRONT CENTER OF THE VEHICLE THE AIR BAG DID NOT DEPLOY CAUSING MINOR INJURIES TO THE CONSUMER. DEALER NOTIFIED TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769818November 17, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
OIL PAN GASKETS SHOULD HAVE A LONGER LIFE. THIS CAR IS OUT OF WARRANTY DUE TO TIME OF OWNERSHIP NOT MILES DRIVEN REPAIRS COST $371. CAR RECEIVES REGULAR OIL CHANGES AND GOOD CARE. IF THIS PROBLEM IS GETTING WIDESPREAD I WOULD LIKE TO SEE A RECALL OR BE OFFERED EXTENDED WARRANTY PROTECTION. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022737November 14, 2002
AIR BAGS
CONSUMER WAS HIT ON THE DRIVERS SIDE CAUSING THE VEHICLE TO ENTER A DITCH AND RUN HEAD ON INTO AN UTILITY POLE. THE AIR BAGS FAILED TO DEPLOY. *JG MR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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