Mercedes-Benz Sprinter Service Bulletins (2009)

100 manufacturer communications on file.

• May 24, 2024•Document ID: 11001114

  Service Bulletin/Repair Instructions
  ENGINE

  Mfr Comm. #:

  LI14.20-N-073867

  Date Added:

  June 6, 2024

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint A: The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more mechanical related fault codes for EGR Valve stored in CDI control unit, with possible Check Engine Light. Review list of mechanical fault codes in table below. NOTE: If one or more electrical related fault codes for EGR Valve are also present in CDI, utilize Complaint C. Review list of electrical fault codes PDF document in attachments. Complaint C: One or more electrical related fault codes for EGR Valve stored in CDI control unit, with possible Check Engine Light. Review list of electrical fault codes PDF document attached. Cause of Complaint A: Increased friction between the EGR Valve blade and seat due to soot deposits causing a delay of the EGR Valve being able to reach the target value of the EGR Valve position controller. NOTE: This causes the EGR Valve blade and potentially the boost pressure controller to oscillate. Cause of Complaint B: Soot deposits between the EGR Valve blade and seat leading to the EGR Valve no longer being able to meet the desired target of the EGR Valve position controller. Cause of Complaint C: Internal EGR Valve or other electrical faults related to the EGR Valve function.

  Associated Products (34)

  2022 Freightliner Sprinter2022 Mercedes-Benz Sprinter2021 Freightliner Sprinter2021 Mercedes-Benz Sprinter2020 Freightliner Sprinter2020 Mercedes-Benz Sprinter2019 Freightliner Sprinter2019 Mercedes-Benz Sprinter2018 Freightliner Sprinter2018 Mercedes-Benz Sprinter2017 Freightliner Sprinter2017 Mercedes-Benz Sprinter2016 Freightliner Sprinter2016 Mercedes-Benz Sprinter2015 Freightliner Sprinter2015 Mercedes-Benz Sprinter2014 Freightliner Sprinter2014 Mercedes-Benz Sprinter2013 Freightliner Sprinter2013 Mercedes-Benz Sprinter+ 14 more
  Associated Documents

  • DownloadMC-11001114-0001.pdf↗
• February 13, 2023•Document ID: 10232322

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  LI03.10-N-075843

  Date Added:

  March 3, 2023

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint Engine runs irregularly and it shakes. Indicator lamp lights up. Information: Fault codes for injectors and/or combustion misfires may be stored in the CDI control unit: • On engine 642 cylinder 6 is affected. • On engine 651 cylinder 2 is affected. Cause Charge air from the exhaust gas recirculation is condensed after being introduced into the charge air section. Information: Under certain operating conditions, condensation that has collected in the charge air cooler can enter the combustion chamber to a damaging degree and a damage profile is then generated (connecting rod bent). Remedy Perform following testing and diagnosis operations

  Associated Products (18)

  2024 Mercedes-Benz Sprinter2023 Mercedes-Benz Sprinter2022 Mercedes-Benz Sprinter2021 Mercedes-Benz Sprinter2020 Mercedes-Benz Sprinter2019 Mercedes-Benz Sprinter2018 Mercedes-Benz Sprinter2017 Mercedes-Benz Sprinter2016 Mercedes-Benz Sprinter2015 Mercedes-Benz Sprinter2014 Mercedes-Benz Sprinter2013 Mercedes-Benz Sprinter2012 Mercedes-Benz Sprinter2011 Mercedes-Benz Sprinter2010 Mercedes-Benz Sprinter2009 Mercedes-Benz Sprinter2008 Mercedes-Benz Sprinter2007 Mercedes-Benz Sprinter
  Associated Documents

  • DownloadMC-10232322-0001.pdf↗
• January 13, 2023•Document ID: 10231020

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  LI00.19-N-075749

  Date Added:

  February 3, 2023

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint Various issues including control unit programming procedure will not complete successfully/no newer software found, communication faults, or sporadic malfunction of systems. Cause Aftermarket CAN device could be installed into the vehicle's CAN network. Such devices can be but are not limited to, remote start modules, CAN blockers, or high idle modules. Remedy A successful control unit programming session cannot be ensured while aftermarket devices are connected to the vehicle's CAN network. Some of the device companies supply a bypass to allow control unit programming.

  Associated Products (23)

  2023 Mercedes-Benz Sprinter2022 Mercedes-Benz Sprinter2021 Mercedes-Benz Sprinter2020 Mercedes-Benz Metris2020 Mercedes-Benz Sprinter2019 Mercedes-Benz Metris2019 Mercedes-Benz Sprinter2018 Mercedes-Benz Metris2018 Mercedes-Benz Sprinter2017 Mercedes-Benz Metris2017 Mercedes-Benz Sprinter2016 Mercedes-Benz Metris2016 Mercedes-Benz Sprinter2015 Mercedes-Benz Metris2015 Mercedes-Benz Sprinter2014 Mercedes-Benz Sprinter2013 Mercedes-Benz Sprinter2012 Mercedes-Benz Sprinter2011 Mercedes-Benz Sprinter2010 Mercedes-Benz Sprinter+ 3 more
  Associated Documents

  • DownloadMC-10231020-0001.pdf↗
• January 6, 2022•Document ID: 10207182

  Service Bulletin/Repair Instructions
  EQUIPMENT; ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  LI01.00-N-074210

  Date Added:

  February 4, 2022

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint Oil loss from engine or visible traces of oil in the engine compartment. Cause To be determined in each possible situation Remedy Procedure for cause analysis: 1. Clean the engine if necessary. 2. Apply leak tracing powder. 3. Perform a test drive. 4. Locate the oil leak. 5. Perform the repair in accordance with the specific WIS document appropriate for the cause of the oil leak.

  Associated Products (15)

  2021 Mercedes-Benz Sprinter2020 Mercedes-Benz Sprinter2019 Mercedes-Benz Sprinter2018 Mercedes-Benz Sprinter2017 Mercedes-Benz Sprinter2016 Mercedes-Benz Sprinter2015 Mercedes-Benz Sprinter2014 Mercedes-Benz Sprinter2013 Mercedes-Benz Sprinter2012 Mercedes-Benz Sprinter2011 Mercedes-Benz Sprinter2010 Mercedes-Benz Sprinter2009 Mercedes-Benz Sprinter2008 Mercedes-Benz Sprinter2007 Mercedes-Benz Sprinter
  Associated Documents

  • DownloadMC-10207182-0001.pdf↗
• December 7, 2021•Document ID: 10206073

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  LI54.22-N-074063

  Date Added:

  January 6, 2022

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Various complaints due to aftermarket OBDII device installed

  Associated Products (15)

  2021 Mercedes-Benz Sprinter2020 Mercedes-Benz Sprinter2019 Mercedes-Benz Sprinter2018 Mercedes-Benz Sprinter2017 Mercedes-Benz Sprinter2016 Mercedes-Benz Sprinter2015 Mercedes-Benz Sprinter2014 Mercedes-Benz Sprinter2013 Mercedes-Benz Sprinter2012 Mercedes-Benz Sprinter2011 Mercedes-Benz Sprinter2010 Mercedes-Benz Sprinter2009 Mercedes-Benz Sprinter2008 Mercedes-Benz Sprinter2007 Mercedes-Benz Sprinter
  Associated Documents

  • DownloadMC-10206073-0001.pdf↗
• August 21, 2020•Document ID: 10179906

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  LI14.20-N-071638

  Date Added:

  September 21, 2020

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Engine power output is reduced and/or engine indicator lamp lights up, various fault codes present in area of ex- haust gas recirculation (EGR system) or in charge air system

  Associated Products (14)

  2020 Mercedes-Benz Sprinter2019 Mercedes-Benz Sprinter2018 Mercedes-Benz Sprinter2017 Mercedes-Benz Sprinter2016 Mercedes-Benz Sprinter2015 Mercedes-Benz Sprinter2014 Mercedes-Benz Sprinter2013 Mercedes-Benz Sprinter2012 Mercedes-Benz Sprinter2011 Mercedes-Benz Sprinter2010 Mercedes-Benz Sprinter2009 Mercedes-Benz Sprinter2008 Mercedes-Benz Sprinter2007 Mercedes-Benz Sprinter
  Associated Documents

  • DownloadMC-10179906-0001.pdf↗
• August 3, 2020•Document ID: 10179954

  Service Bulletin/Repair Instructions
  STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS; FUEL SYSTEM, GASOLINE

  Mfr Comm. #:

  LI46.00-N-069137

  Date Added:

  September 21, 2020

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Power Steering Hose Updated Repair Method

  Associated Products (14)

  2020 Mercedes-Benz Sprinter2019 Mercedes-Benz Sprinter2018 Mercedes-Benz Sprinter2017 Mercedes-Benz Sprinter2016 Mercedes-Benz Sprinter2015 Mercedes-Benz Sprinter2014 Mercedes-Benz Sprinter2013 Mercedes-Benz Sprinter2012 Mercedes-Benz Sprinter2011 Mercedes-Benz Sprinter2010 Mercedes-Benz Sprinter2009 Mercedes-Benz Sprinter2008 Mercedes-Benz Sprinter2007 Mercedes-Benz Sprinter
  Associated Documents

  • DownloadMC-10179954-0001.pdf↗
• December 17, 2019•Document ID: 10170541

  Service Bulletin/Repair Instructions
  SEAT BELTS

  Mfr Comm. #:

  LI91.40-N-062773

  Date Added:

  January 21, 2020

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Seat belt does not roll up correctly

  Associated Products (19)

  2020 Mercedes-Benz Metris2019 Mercedes-Benz Metris2019 Mercedes-Benz Sprinter2018 Mercedes-Benz Metris2018 Mercedes-Benz Sprinter2017 Mercedes-Benz Metris2017 Mercedes-Benz Sprinter2016 Mercedes-Benz Metris2016 Mercedes-Benz Sprinter2015 Mercedes-Benz Metris2015 Mercedes-Benz Sprinter2014 Mercedes-Benz Sprinter2013 Mercedes-Benz Sprinter2012 Mercedes-Benz Sprinter2011 Mercedes-Benz Sprinter2010 Mercedes-Benz Sprinter2009 Mercedes-Benz Sprinter2008 Mercedes-Benz Sprinter2007 Mercedes-Benz Sprinter
  Associated Documents

  • DownloadMC-10170541-0001.pdf↗
• December 4, 2019•Document ID: 10170524

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  LI82.85-N-070620

  Date Added:

  January 21, 2020

  Manufacturer:

  MERCEDES-BENZ

  Summary

  SOS display illuminates - poor radio and GPS reception or no reception at all (vehicle with code E4A)

  Associated Products (12)

  2018 Mercedes-Benz Sprinter2017 Mercedes-Benz Sprinter2016 Mercedes-Benz Sprinter2015 Mercedes-Benz Sprinter2014 Mercedes-Benz Sprinter2013 Mercedes-Benz Sprinter2012 Mercedes-Benz Sprinter2011 Mercedes-Benz Sprinter2010 Mercedes-Benz Sprinter2009 Mercedes-Benz Sprinter2008 Mercedes-Benz Sprinter2007 Mercedes-Benz Sprinter
  Associated Documents

  • DownloadMC-10170524-0001.pdf↗
• December 4, 2019•Document ID: 10170523

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  LI82.85-N-069563

  Date Added:

  January 21, 2020

  Manufacturer:

  MERCEDES-BENZ

  Summary

  MBUX multimedia system: Central display goes dark temporarily (Connect5)

  Associated Products (12)

  2018 Mercedes-Benz Sprinter2017 Mercedes-Benz Sprinter2016 Mercedes-Benz Sprinter2015 Mercedes-Benz Sprinter2014 Mercedes-Benz Sprinter2013 Mercedes-Benz Sprinter2012 Mercedes-Benz Sprinter2011 Mercedes-Benz Sprinter2010 Mercedes-Benz Sprinter2009 Mercedes-Benz Sprinter2008 Mercedes-Benz Sprinter2007 Mercedes-Benz Sprinter
  Associated Documents

  • DownloadMC-10170523-0001.pdf↗
• December 4, 2019•Document ID: 10170521

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  LI82.85-N-070617

  Date Added:

  January 21, 2020

  Manufacturer:

  MERCEDES-BENZ

  Summary

  MBUX multimedia system: Malfunction in Android Auto (Connect5)

  Associated Products (12)

  2018 Mercedes-Benz Sprinter2017 Mercedes-Benz Sprinter2016 Mercedes-Benz Sprinter2015 Mercedes-Benz Sprinter2014 Mercedes-Benz Sprinter2013 Mercedes-Benz Sprinter2012 Mercedes-Benz Sprinter2011 Mercedes-Benz Sprinter2010 Mercedes-Benz Sprinter2009 Mercedes-Benz Sprinter2008 Mercedes-Benz Sprinter2007 Mercedes-Benz Sprinter
  Associated Documents

  • DownloadMC-10170521-0001.pdf↗
• December 3, 2019•Document ID: 10170528

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  LI82.85-N-070616

  Date Added:

  January 21, 2020

  Manufacturer:

  MERCEDES-BENZ

  Summary

  MBUX multimedia system: Commissioning problem - No PIN code available in VeDoc

  Associated Products (14)

  2020 Mercedes-Benz Sprinter2019 Mercedes-Benz Sprinter2018 Mercedes-Benz Sprinter2017 Mercedes-Benz Sprinter2016 Mercedes-Benz Sprinter2015 Mercedes-Benz Sprinter2014 Mercedes-Benz Sprinter2013 Mercedes-Benz Sprinter2012 Mercedes-Benz Sprinter2011 Mercedes-Benz Sprinter2010 Mercedes-Benz Sprinter2009 Mercedes-Benz Sprinter2008 Mercedes-Benz Sprinter2007 Mercedes-Benz Sprinter
  Associated Documents

  • DownloadMC-10170528-0001.pdf↗
• December 3, 2019•Document ID: 10170522

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  LI82.85-N-070619

  Date Added:

  January 21, 2020

  Manufacturer:

  MERCEDES-BENZ

  Summary

  MBUX multimedia system: Central display intermittently remains dark (NTG6)

  Associated Products (12)

  2018 Mercedes-Benz Sprinter2017 Mercedes-Benz Sprinter2016 Mercedes-Benz Sprinter2015 Mercedes-Benz Sprinter2014 Mercedes-Benz Sprinter2013 Mercedes-Benz Sprinter2012 Mercedes-Benz Sprinter2011 Mercedes-Benz Sprinter2010 Mercedes-Benz Sprinter2009 Mercedes-Benz Sprinter2008 Mercedes-Benz Sprinter2007 Mercedes-Benz Sprinter
  Associated Documents

  • DownloadMC-10170522-0001.pdf↗
• December 2, 2019•Document ID: 10170517

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  LI82.85-N-070599

  Date Added:

  January 21, 2020

  Manufacturer:

  MERCEDES-BENZ

  Summary

  MBUX multimedia system: Incomplete playback of navigation announcements (NTG6)

  Associated Products (12)

  2018 Mercedes-Benz Sprinter2017 Mercedes-Benz Sprinter2016 Mercedes-Benz Sprinter2015 Mercedes-Benz Sprinter2014 Mercedes-Benz Sprinter2013 Mercedes-Benz Sprinter2012 Mercedes-Benz Sprinter2011 Mercedes-Benz Sprinter2010 Mercedes-Benz Sprinter2009 Mercedes-Benz Sprinter2008 Mercedes-Benz Sprinter2007 Mercedes-Benz Sprinter
  Associated Documents

  • DownloadMC-10170517-0001.pdf↗
• May 28, 2019•Document ID: 10162202

  Service Bulletin/Repair Instructions
  SUSPENSION:MULTIPLE AXLE

  Mfr Comm. #:

  LI32-25-N-069847

  Date Added:

  July 8, 2019

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Clunking/Rattle Noise from Rear Axle Area

  Associated Products (13)

  2019 Mercedes-Benz Sprinter2018 Mercedes-Benz Sprinter2017 Mercedes-Benz Sprinter2016 Mercedes-Benz Sprinter2015 Mercedes-Benz Sprinter2014 Mercedes-Benz Sprinter2013 Mercedes-Benz Sprinter2012 Mercedes-Benz Sprinter2011 Mercedes-Benz Sprinter2010 Mercedes-Benz Sprinter2009 Mercedes-Benz Sprinter2008 Mercedes-Benz Sprinter2007 Mercedes-Benz Sprinter
  Associated Documents

  • DownloadMC-10162202-0001.pdf↗
• May 23, 2019•Document ID: 10162199

  Service Bulletin/Repair Instructions
  TRAILER HITCHES

  Mfr Comm. #:

  LI31-00-N-069787

  Date Added:

  July 8, 2019

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Information:907 Sprinter 15 Passenger Van Trailer Hitch

  Associated Products (13)

  2019 Mercedes-Benz Sprinter2018 Mercedes-Benz Sprinter2017 Mercedes-Benz Sprinter2016 Mercedes-Benz Sprinter2015 Mercedes-Benz Sprinter2014 Mercedes-Benz Sprinter2013 Mercedes-Benz Sprinter2012 Mercedes-Benz Sprinter2011 Mercedes-Benz Sprinter2010 Mercedes-Benz Sprinter2009 Mercedes-Benz Sprinter2008 Mercedes-Benz Sprinter2007 Mercedes-Benz Sprinter
  Associated Documents

  • DownloadMC-10162199-0001.pdf↗
• April 29, 2019•Document ID: 10160740

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  LI30 36-N-069739

  Date Added:

  June 3, 2019

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Instruction for the Removal of M20 Speed Limitation 65mph

  Associated Products (13)

  2019 Mercedes-Benz Sprinter2018 Mercedes-Benz Sprinter2017 Mercedes-Benz Sprinter2016 Mercedes-Benz Sprinter2015 Mercedes-Benz Sprinter2014 Mercedes-Benz Sprinter2013 Mercedes-Benz Sprinter2012 Mercedes-Benz Sprinter2011 Mercedes-Benz Sprinter2010 Mercedes-Benz Sprinter2009 Mercedes-Benz Sprinter2008 Mercedes-Benz Sprinter2007 Mercedes-Benz Sprinter
  Associated Documents

  • DownloadMC-10160740-0001.pdf↗
• April 5, 2019•Document ID: 10160742

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  LI82 85-N-069567

  Date Added:

  June 3, 2019

  Manufacturer:

  MERCEDES-BENZ

  Summary

  MBUX multimedia system: Smartphone Integration (Apple CarPlay, Android Auto) not available (NTG6)

  Associated Products (13)

  2019 Mercedes-Benz Sprinter2018 Mercedes-Benz Sprinter2017 Mercedes-Benz Sprinter2016 Mercedes-Benz Sprinter2015 Mercedes-Benz Sprinter2014 Mercedes-Benz Sprinter2013 Mercedes-Benz Sprinter2012 Mercedes-Benz Sprinter2011 Mercedes-Benz Sprinter2010 Mercedes-Benz Sprinter2009 Mercedes-Benz Sprinter2008 Mercedes-Benz Sprinter2007 Mercedes-Benz Sprinter
  Associated Documents

  • DownloadMC-10160742-0001.pdf↗
• July 23, 2018•Document ID: 10151957

  Service Bulletin/Repair Instructions
  FUEL SYSTEM, DIESEL; POWER TRAIN

  Mfr Comm. #:

  LI49 00-N-067929

  Date Added:

  December 17, 2018

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Automatic Transmission Housing Cracked: Damage Resulting From Cracked Diesel Particulate Filter Bracket

  Associated Products (13)

  2019 Mercedes-Benz Sprinter2018 Mercedes-Benz Sprinter2017 Mercedes-Benz Sprinter2016 Mercedes-Benz Sprinter2015 Mercedes-Benz Sprinter2014 Mercedes-Benz Sprinter2013 Mercedes-Benz Sprinter2012 Mercedes-Benz Sprinter2011 Mercedes-Benz Sprinter2010 Mercedes-Benz Sprinter2009 Mercedes-Benz Sprinter2008 Mercedes-Benz Sprinter2007 Mercedes-Benz Sprinter
  Associated Documents

  • DownloadMC-10151957-0001.pdf↗
• June 22, 2018•Document ID: 10144294

  Service Bulletin/Repair Instructions
  EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY

  Mfr Comm. #:

  Sprinter Weekly

  Date Added:

  September 10, 2018

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Status of Parts Ordering - Sprinter

  Associated Products (11)

  2017 Mercedes-Benz Sprinter2016 Mercedes-Benz Sprinter2015 Mercedes-Benz Sprinter2014 Mercedes-Benz Sprinter2013 Mercedes-Benz Sprinter2012 Mercedes-Benz Sprinter2011 Mercedes-Benz Sprinter2010 Mercedes-Benz Sprinter2009 Mercedes-Benz Sprinter2008 Mercedes-Benz Sprinter2007 Mercedes-Benz Sprinter
  Associated Documents

  • DownloadMC-10144294-0001.pdf↗