Mercedes-Benz GLE-Class Service Bulletins
731 manufacturer communications on file.
- September 10, 2025•Document ID: 11023101Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- LI35.31-P-079734
- Date Added:
- September 11, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint 1. Howling noises from the area of the rear axle 2. Oil discoloration is present during oil change (water in oil) 3. Oil leakage from the breather cap Cause The bleed line of rear differential may be misaligned, causing the rubber end pieced to rest on the wheel well liner. When driving in the rain, water enters through the rubber elbow from the soaked wheel well liner. Remedy Perform a road test and determine the location of the noise using NVH equipment. If the rear axle differential is the root cause of the noise, continue with the following: 1. Drain oil from rear axle differential and check for signs of water intrusion (discoloration/cloudiness) Remedy A: If no water is found 2. Remove/install left wheel well trim. 3. Remove rubber end piece from the bleed line. 4. Install modified end piece with the part number A 167 351 50 00. 5. Identify source of the noise and, if necessary, replace the parts causing the concern. Remedy B: If water is found 2. Remove/install left wheel well trim. 3. Remove rubber end piece from the bleed line. 4. Install modified end piece with the part number A 167 351 50 00. 5. Replace rear axle differential
Associated Products (14)2024 Mercedes-Benz GLE-Class2024 Mercedes-Benz GLS-Class2023 Mercedes-Benz GLE-Class2023 Mercedes-Benz GLS-Class2022 Mercedes-Benz GLE-Class2022 Mercedes-Benz GLS-Class2021 Mercedes-Benz GLE-Class2021 Mercedes-Benz GLS-Class2020 Mercedes-Benz GLE-Class2020 Mercedes-Benz GLS-Class2019 Mercedes-Benz GLE-Class2018 Mercedes-Benz GLE-Class2017 Mercedes-Benz GLE-Class2016 Mercedes-Benz GLE-ClassAssociated Documents - September 10, 2025•Document ID: 11023095Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- LI35.25-P-077385
- Date Added:
- September 11, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Throbbing/humming sound around 60mph. Howling in overdrive mode around 5th gear. Models 167.1/3 and 167.9 up to 03/2022 (except 167.987) occurs between 40-50mph Model 167.987 up to 03/2022 occurs between 55-65mph Cause Unfavorable overlapping of vibrations between drivetrain and rear axle carrier at different speeds and selected drive range. Remedy Install additional vibration damper at front axle subframe suspension of rear axle. For basic data, see AR35.10- P-0044ME Note: Chamfer at vibration damper must be between axle subframe suspension and rear axle carrier (see attachment)
Associated Products (10)Associated Documents - September 10, 2025•Document ID: 11023050Service Bulletin/Repair InstructionsSUSPENSION
- Mfr Comm. #:
- LI32.35-P-079752
- Date Added:
- September 10, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Shock symbol in instrument cluster with "Do Not Drive Over 50MPH" message AND DTC's in A108/2 or A108/3: U013281 - Communication with control unit "Suspension" has a malfunction. Incorrect data were received. C156F00 - The signal values of the level sensors are implausible. Cause Physical layer wiring to the level control sensors B22/X. Remedy Check A108/2 and A108/3 for freeze frame data section "ZF_error_handler". The text will provide a good place to start. Example: "SPC_FEHLER_VehLvl_Stat_HP_AMG_AR2_SNA_VehLvl_RR_V2_AMG" indicates the Right Rear may have initiated the DTC. See attached picture for reference. Use Hioki to measure wiring to all four level sensors. Use above DTC freeze frame data to inspect specific wiring. In some instances, level sensors may rectify concern although wiring to a different level sensor may be the cause. If vehicle exhibits concern after all of the above is completed, please open a TIPS case to the Body, Chassis, Entertainment Inbox.
Associated Products (14)2025 Mercedes-Benz GLE-Class2025 Mercedes-Benz GLS-Class2025 Mercedes-Benz S-Class2024 Mercedes-Benz GLE-Class2024 Mercedes-Benz GLS-Class2024 Mercedes-Benz S-Class2023 Mercedes-Benz GLE-Class2023 Mercedes-Benz GLS-Class2023 Mercedes-Benz S-Class2022 Mercedes-Benz GLE-Class2022 Mercedes-Benz GLS-Class2021 Mercedes-Benz GLE-Class2021 Mercedes-Benz GLS-Class2020 Mercedes-Benz GLS-ClassAssociated Documents - September 9, 2025•Document ID: 11023049Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- LI20.00-P-076708
- Date Added:
- September 9, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Check engine lamp activated, coolant warning message, and engine fan running at full speed. Below fault codes stored in N127 PTCU related to LIN network components. U063200, U063287, U02A900, U02A987, U0698E4, U0698E5, U02C800, U02C887, U063B00, U063B87 Cause PTCU software, or physical layer fault in LIN bus circuit Remedy Model 254 (with version 22A) -Update software of PTCU N127 -Cleared fault codes and check vehicle operation Model 254 after update or with PTCU version later than 22A, or Model 167 -Check connections at all LIN bus components connected to N127 PTCU for damage, corrosion, or poor connection -Check wiring between LIN bus components and N127 for damage or chaffing -Inspect intermediate connections between LIN bus components and N127 for damage, corrosion, or poor connection No software change planned for model 167.
Associated Products (6)Associated Documents - September 5, 2025•Document ID: 11023047Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- LI82.60-P-079747
- Date Added:
- September 9, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint The Apple Music app is no longer available in the head unit apps menu after updating the software of the (A26/17 - MBUX multimedia system + instrument cluster (head unit)) to E333.8 / A236 904 19 00. Cause Head unit software (CIVIC206) Remedy NOTE: Do not replace any component parts A remedy is currently being developed and will be communicated once finalized. Once service is restored, the app will be available for download via the Mercedes-Benz App Store directly in the vehicle. NOTE: Please refer to this LI in the warranty claim in the "Notes" section!
Associated Products (11)Associated Documents - September 5, 2025•Document ID: 11023046Service Bulletin/Repair InstructionsFUEL/PROPULSION SYSTEM
- Mfr Comm. #:
- LI47.10-P-079166
- Date Added:
- September 9, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint A pulsating knocking noise (e.g. clattering) can be heard underneath the bench seat, particularly in the case of a full tank (1/1 fill level). Cause The vibrating air column of the purge flow volume triggers the fill limit vent valve (FLVV) to open and close repeatedly when the fuel tank is full. Remedy By reducing the fuel quantity by around 5 liters, the noise can no longer be heard. In isolated cases, the noise can also be amplified by a fuel tank installed under stress and therefore lines adjacent to the body-in-white (above the fuel tank). In this case, the installation position of the fuel tank and the contact surfaces to the body-in-white must be checked. To do so, loosen the fuel tank and refasten it. Please do not replace component parts such as the fuel tank, activated charcoal canister, purge valve or delivery module, as this does not provide a remedy. If a similar noise can be heard with a tank fill level of, for example, 3/4 or 1/4 and not with a full tank (1/1), there is a different issue.
Associated Products (13)2025 Mercedes-Benz E-Class2025 Mercedes-Benz GLE-Class2025 Mercedes-Benz GLS-Class2024 Mercedes-Benz GLE-Class2024 Mercedes-Benz GLS-Class2023 Mercedes-Benz GLE-Class2023 Mercedes-Benz GLS-Class2022 Mercedes-Benz GLE-Class2022 Mercedes-Benz GLS-Class2021 Mercedes-Benz GLE-Class2021 Mercedes-Benz GLS-Class2020 Mercedes-Benz GLE-Class2020 Mercedes-Benz GLS-ClassAssociated Documents - September 5, 2025•Document ID: 11023037Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- LI07.10-P-079748
- Date Added:
- September 9, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Customer states CEL is active in instrument cluster, may report rough running. Cause Possible ME control unit software Remedy On applicable vehicles with complaint above, check for ME software updates and update as available. Afterwards ensure that the mixture adaptations are cleared by viewing the injector performance data in the ME. Perform a sensor rotor adaptation then perform an AMG engine adaptation drive. Afterwards drive the vehicle in "C" with ECO disabled for about 50 miles. This drive needs to be on surface streets (no steady state highway driving). Afterwards let the car go to sleep, then test drive it again and QC. If the complaint is no longer present, release the car to the customer. If there is no software update available OR if the complaint reoccurs, process the car via LI07.61-P-070707.
Associated Products (4)Associated Documents - September 4, 2025•Document ID: 11023026Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- LI82.62-P-077311
- Date Added:
- September 9, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint No audio is output either in radio mode, or with media playback via app, Bluetooth or USB. In such cases, "Playback not active" is shown in the display. Cause Mute line between communication module N112/2 and sound control unit N40/3. Remedy Check the mute cable between control units N112/2 (communication module) and N40/3 (sound system). • Inspect the cable and plug contacts for damage or deformation. • Repair or replace the cable as needed. Important: If any plug contact is found to be deformed, you must also inspect the corresponding connector on the control unit to ensure it is not compromised.
Associated Products (41)2026 Mercedes-Benz GLC-Class2025 Mercedes-Benz C-Class2025 Mercedes-Benz CLA-Class2025 Mercedes-Benz EQB-Class2025 Mercedes-Benz GLA-Class2025 Mercedes-Benz GLB-Class2025 Mercedes-Benz GLC-Class2025 Mercedes-Benz GLE-Class2025 Mercedes-Benz S-Class2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz EQB-Class2024 Mercedes-Benz GLA-Class2024 Mercedes-Benz GLB-Class2024 Mercedes-Benz GLC-Class2024 Mercedes-Benz GLE-Class2023 Mercedes-Benz C-Class2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz EQB-Class2023 Mercedes-Benz GLA-Class+ 21 moreAssociated Documents - September 4, 2025•Document ID: 11022842Service Bulletin/Repair InstructionsSUSPENSION
- Mfr Comm. #:
- LI32.25-P-079708
- Date Added:
- September 5, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Metallic clattering/noise from the area of the dashboard on uneven roads Cause A loose upper metal plate in the head bearing (support bushing) causes the noises. Remedy 1 - Check for loose metal plate by tapping your finger against the metal plate in the head bearing. See video "Rattling Noises" for reference. Metallic noises audible? • Yes: Replace head bearing (support bushing). • No: Replace shock-absorber strut. 2 - If the noises are still present after the head bearing (support bushing) is replaced, please replace the shock-absorber struts.
Associated Products (9)Associated Documents - September 3, 2025•Document ID: 11023048Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- LI80.50-P-077350
- Date Added:
- September 9, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Customer complains about anti-theft alarm system triggering without obvious cause when the vehicle is parked and/or when entering the vehicle. All MFA2 and 167 derivates with code 882 may be affected. Cause This is caused by a sporadic loss of communication to the anti-theft alarm system [N26/6]. In many instances there are one or more FCs U110D87, U001988, U016787 stored in the control units anti-theft alarm system [N26/6] and/or signal acquisition and actuation module [N10] / [N10/6]. The alarm system memory may contain several alarm sources. Remedy Please process all following points in succession: 1. Initial problem - Power supply of the overhead control panel [N70] - Ground points of the overhead control panel [N70] • Model series 118, 177, 247: W78 • Model series 167: W15/2 • Model series 243: W78/2 - LIN lines between overhead control panel [N70] and alarm siren [H3/1] - CAN lines between overhead control panel [N70] and signal acquisition and actuation module [N10] or [N10/6] - Delete fault memory and recheck vehicle Note - If wiring fault is found in newer vehicle, please send in a IFQ (Initial Field Quality) TIPS Case. 2. Subsequent problem after repair In this case, the workshop must perform the following operation steps: - Replace overhead control panel [N70] (anti-theft alarm system [N26/6] is integrated) - Clean electrical connectors of overhead control panel with commercially available contact cleaner and clean, purified compressed air. - Delete fault memory and recheck vehicle Note - If no remedy is found, please open a TIPS case and send to the Body/Chassis/Entertainment inbox.
Associated Products (31)2025 Mercedes-Benz CLA-Class2025 Mercedes-Benz EQB-Class2025 Mercedes-Benz GLA-Class2025 Mercedes-Benz GLB-Class2025 Mercedes-Benz GLE-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz EQB-Class2024 Mercedes-Benz GLA-Class2024 Mercedes-Benz GLB-Class2024 Mercedes-Benz GLE-Class2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz EQB-Class2023 Mercedes-Benz GLA-Class2023 Mercedes-Benz GLB-Class2023 Mercedes-Benz GLE-Class2022 Mercedes-Benz A-Class2022 Mercedes-Benz CLA-Class2022 Mercedes-Benz EQB-Class2022 Mercedes-Benz GLA-Class2022 Mercedes-Benz GLB-Class+ 11 moreAssociated Documents - August 29, 2025•Document ID: 11022528Service Bulletin/Repair InstructionsSUSPENSION
- Mfr Comm. #:
- LI32.25-P-079706
- Date Added:
- September 4, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Clattering noise from area of hood with steel suspension. Cause Missing helical spring shim (blue part as shown in attached picture "Helical Spring Shim"). Remedy Check whether the blue helical spring shim is installed. • If NOT present: Install the spring shim. • If present: Provide sound/video file with matching noise, verification of no installed spring shim via picture, and open a TIPS case referencing this LI.
Associated Products (9)Associated Documents - August 28, 2025•Document ID: 11022203Service Bulletin/Repair InstructionsSUSPENSION
- Mfr Comm. #:
- LI32.50-P-079670
- Date Added:
- August 28, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint 1. Noises in recovery mode with the vehicle stationary 2. Noises when driving in a straight line on rough terrain 3. Noises when cornering and performing alternate steering movements 4. Non-assignable noises Cause Concern 1 - Noises in recovery mode with the vehicle stationary Concern 2 - Noises when driving in a straight line on rough terrain. These are normal operating noises of the hydraulic high-pressure pumps. Explanation: This is the "preview noise" which is heard when recovery mode is in operation, but which can also occur when driving over very uneven ground in the Comfort and Curve drive programs. This is a normal operating noise which is caused by the hydraulic high-pressure pumps (MPE). To compensate for the unevenness of the ground, large oil flows need to be generated and to do so, the MPEs turn at very high rotational speeds. Note: In the "ECO" drive program, the "Preview" function is deactivated so these noises should not occur when driving over uneven terrain; however the vehicle body will move noticeably. Concern 3 - Noises when cornering and performing alternate steering movements - reversing noise. Repeated rapid steering out of a curve generates a "grunting" noise. Explanation: This noise is caused by the MPEs when the pump's direction of rotation is reversed. Note: The reversing noise can occur in all drive programs, but is most clearly reproducible in the Curve drive program and in Curve level 3. Carry out an evaluation firstly in Curve levels 1 to 3 (at the highest Curve level 3, the noise will also be at its loudest!), and then in the Comfort drive program. Concern 4 - Non-assignable noises. Remedy Generally check whether the same noises also occur in ECO mode - in this mode the Preview/ROAD SURFACE SCAN function is deactivated and the high-pressure pumps run at reduced speed. Consequently, it is possible to differentiate between normal operating noises and unusual noises. Regarding 1, 2: Explain the high-pressure system, replacing the suspension struts or pumps is not useful, as these noises are caused by the high-pressure pump unit and should be regarded as normal operating noises. Regarding 3: This is currently a normal operating noise and represents the series production configuration; consequently replacing the components is not useful. Regarding 4: There will certainly be other unknown noises that we are not yet familiar with; therefore please report these as well. For these, create a TIPS case and include informative video recordings of the noises. The driving situation in the drive program in which the noises occur should be shown. For comparison, also attach a recording of this same driving situation in ECO mode. Additional attachments required: - Logs for control units N51/8, M67, M67/1, M67/2, M67/3. - Actual values for the pressures of the four hydraulic high-pressure pumps at standstill.
Associated Products (9)Associated Documents - August 5, 2025•Document ID: 11022056Service Bulletin/Repair InstructionsSTEERING
- Mfr Comm. #:
- LI46.10-P-079582
- Date Added:
- August 21, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Valeo Steering Column Module (N80) goes into bootloader after updating software to A2239028729. To verify the supplier and software number of the steering column module. See attachment "Supplier Identification" for assistance. Cause MRSM/SCCM flashed to SW A2239028729 Remedy Please send VIN specific ID1 Support Package online using the XENTRY Kit used during the time the error occurred. Then, create an XSS ticket using the Support Tool icon under XENTRY Diagnosis.
Associated Products (18)2025 Mercedes-Benz AMG GT2025 Mercedes-Benz C-Class2025 Mercedes-Benz E-Class2025 Mercedes-Benz GLC-Class2025 Mercedes-Benz GLE-Class2025 Mercedes-Benz S-Class2025 Mercedes-Benz SL-Class2024 Mercedes-Benz AMG GT2024 Mercedes-Benz C-Class2024 Mercedes-Benz GLC-Class2024 Mercedes-Benz S-Class2024 Mercedes-Benz SL-Class2023 Mercedes-Benz C-Class2023 Mercedes-Benz GLC-Class2023 Mercedes-Benz S-Class2023 Mercedes-Benz SL-Class2022 Mercedes-Benz C-Class2022 Mercedes-Benz SL-ClassAssociated Documents - August 1, 2025•Document ID: 11021142Service Bulletin/Repair InstructionsSERVICE BRAKES
- Mfr Comm. #:
- LI42.10-P-063502
- Date Added:
- August 1, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Noises/ squealing from the service brake in various driving situations and ambient conditions. Cause Frictional vibrations Remedy The intent of this document is to reduce or eliminate noise from high performance AMG brakes. AMG brakes are designed for performance under high load and in certain scenarios, can emit noise. Some of the scenarios are: • Driving style • Brake pressure and application style (stop-and-go traffic with consistent low brake pressure “riding brakes” where the brakes cannot cool sufficiently between applications). • Ambient temperatures 1. Beginning Diagnostics: a) Check whether the complaint can be reproduced and at which axle or side the noises occur (ideally together with the customer while driving). b) Check the affected system for component wear, mechanical damage or localized overheating damage. Replace damaged components as necessary. c) Assess condition of brake rotors and pads per WIS and visually (i.e. long periods of stagnation, etc...). d) Clean brake components free of brake dust and debris. d) Secure vehicle on a lift. 1. Start the engine and depress the brake pedal 3-4 times. 2. Check each wheel to see if they turn freely by hand. 3. If a wheel is not turning freely by hand, this needs to be addressed prior to re-assessing the noise concern. e) Check whether, apart from this document, an additional document exists for the specific model in question, and if so, work through it and then continue. 2. Specific Axle Work: NOTE: If the brake pad has a metal backing plate, there is no need to affix the adhesive film. Continue with applying chamfer and Molykote as instructed below. IMPORTANT: Be absolutely certain to not allow paste between friction surfaces of the pad and disc! a) If the noises are coming from the front axle. 1. Remove brake linings of front axle. 2. Clean all contact points on brake lining backing plate, including the brake lining guide pins and brake caliper/carrier. 3. Clean bonding surface (where pistons contact back of brake pad). Apply adhesive film to the backplate of the piston-side brake lining where the piston contacts the pad backing plate. See picture "Adhesive and Paste Application Area". 4. Be sure to remove both brown paper backing sides of the adhesive film, it is double sided adhesive film. 5. If adhesive is already installed on backing plate where pistons contact the back of the pad, you may gently scrape off and re-apply a new adhesive or Molykote. Must not apply the Molykote on top of the adhesive. 6. Chamfer edges (gently round off sharp leading edges) on brake pads. Some pads have vertical grooves, these can be gently chamfered with a triangular file as well. See picture "Chamfering Technique". 7. Apply Molykote to the sides of the backing plate. See picture "Adhesive and Paste Application Area". 8. After installing the brake linings, actuate the brake for 30 seconds. b) If the noises are coming from the rear axle. 1. Remove brake pads of rear axle. 2. Clean all contact points on brake lining backing plate and brake caliper/carrier. 3. Clean bonding surface (where pistons contact back of brake pad). Apply adhesive film to the backplate of the piston-side brake lining. 4. Chamfer edges (round off sharp leading edges) on brake pads. See picture "Chamfering Technique". 5. Grease contact points (red areas on attachment "Rear Pad Grease Area") between brake lining and guide of brake caliper with Molykote. 3. Brake Bedding Process: a) Before trip, the mileage incurred must be clarified with the customer (approx. 30 miles). b) Select a suitable route so speeds of approximately 65 MPH can be achieved. c) If the vehicle is an AMG P3 Hybrid, switch off recouperation prior to bedding in brakes. d) Brake the vehicle 15 times with a brake pressure of approx. 30 bar (have the passenger read it out using XENTRY) from 62 MPH to 30 MPH (no emergency stops and no braking in the ESP control range). Maintain a cooling distance of approx. 1 mile between brake application
Associated Products (105)2025 Mercedes-Benz AMG GT2025 Mercedes-Benz GLA-Class2025 Mercedes-Benz GLB-Class2025 Mercedes-Benz S-Class2025 Mercedes-Benz SL-Class2024 Mercedes-Benz AMG GT2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz GLA-Class2024 Mercedes-Benz GLB-Class2024 Mercedes-Benz GLC-Class2024 Mercedes-Benz S-Class2024 Mercedes-Benz SL-Class2023 Mercedes-Benz AMG GT2023 Mercedes-Benz C-Class2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz GLA-Class2023 Mercedes-Benz GLB-Class2023 Mercedes-Benz GLC-Class2023 Mercedes-Benz SL-Class+ 85 moreAssociated Documents - July 31, 2025•Document ID: 11021153Service Bulletin/Repair InstructionsSEATS
- Mfr Comm. #:
- LI91.10-P-078305
- Date Added:
- August 1, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint The "Easy entry and exit feature" function deactivates itself after a brief period. (see attachment). Cause The cause is currently being investigated. Remedy 1. Update the A26/17 MBUX multimedia system (head unit) to the latest software version FUP5 Opt. (E505.4) or newer. 2. Perform a factory reset of the head unit after the update. If the issue continues: • Capture a head unit log and a Body CAN trace during the occurrence of the problem. • Submit both via a TIPS case to the Telematics team. Note: Only collect and submit the log and trace if the symptom can be reliably reproduced.
Associated Products (20)2025 Mercedes-Benz C-Class2025 Mercedes-Benz E-Class2025 Mercedes-Benz GLB-Class2025 Mercedes-Benz GLC-Class2025 Mercedes-Benz GLE-Class2024 Mercedes-Benz C-Class2024 Mercedes-Benz GLB-Class2024 Mercedes-Benz GLC-Class2024 Mercedes-Benz GLE-Class2023 Mercedes-Benz C-Class2023 Mercedes-Benz GLB-Class2023 Mercedes-Benz GLC-Class2023 Mercedes-Benz GLE-Class2022 Mercedes-Benz C-Class2022 Mercedes-Benz GLB-Class2022 Mercedes-Benz GLE-Class2021 Mercedes-Benz GLB-Class2021 Mercedes-Benz GLE-Class2020 Mercedes-Benz GLB-Class2020 Mercedes-Benz GLE-ClassAssociated Documents - July 31, 2025•Document ID: 11021152Service Bulletin/Repair InstructionsSTRUCTURE:BODY
- Mfr Comm. #:
- LI88.60-P-079592
- Date Added:
- August 1, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Fuel filler flap/socket flap sticks, cannot be opened Cause Under analysis. Remedy Create TIPS case with fault description and videos of the flap sticking. Send the TIPS case to the Body/Chassis/Entertainment inbox.
Associated Products (20)2025 Mercedes-Benz C-Class2025 Mercedes-Benz E-Class2025 Mercedes-Benz GLC-Class2025 Mercedes-Benz GLE-Class2025 Mercedes-Benz GLS-Class2024 Mercedes-Benz C-Class2024 Mercedes-Benz GLC-Class2024 Mercedes-Benz GLE-Class2024 Mercedes-Benz GLS-Class2023 Mercedes-Benz C-Class2023 Mercedes-Benz GLC-Class2023 Mercedes-Benz GLE-Class2023 Mercedes-Benz GLS-Class2022 Mercedes-Benz C-Class2022 Mercedes-Benz GLE-Class2022 Mercedes-Benz GLS-Class2021 Mercedes-Benz GLE-Class2021 Mercedes-Benz GLS-Class2020 Mercedes-Benz GLE-Class2020 Mercedes-Benz GLS-ClassAssociated Documents - July 29, 2025•Document ID: 11021150Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- LI54.30-P-071086
- Date Added:
- August 1, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint After a software update for instrument cluster (IC) control unit (N133/1) is performed the following customer complaints may be noted: - One or more menu selections (navigation, AMG, etc.) are missing from the instrument cluster display - The menu icons are present but the functionality does not appear in instrument cluster display after it is selected Cause - Communication between the instrument cluster control unit (N133/1) and the multifunction display (A40/16) - Incorrect instrument cluster control unit (N133/1) SCN coding Note: Some instrument cluster menu options are dependent on option code (i.e. the navigation menu option will only be present on vehicles equipped with navigation, code 365). Before Before beginning diagnosis, ensure that the vehicle is equipped with the accompanying option code Remedy If the first complaint is noted: - Perform a circuit 30 reset of the MBUX multimedia system (A26/17), the instrument cluster control unit (N133/1), and the multifunction display (A40/16). I.e. disconnect the control units from power simultaneously for 1 hour, or disconnect the ground cable for the 12V battery for 1 hour - If the above step does not remedy the complaint, perform initial start-up of the instrument cluster control unit (N133/1) with Xentry diagnosis software release 12/2019 and addon 14970 or newer - If the above steps do not remedy the complaint, perform initial start-up of the MBUX multimedia system (A26/17). Then perform a factory reset of the head unit (Settings -> System -> Reset) If the second complaint is noted: - SCN code the instrument cluster control unit (N133/1)
Associated Products (33)2025 Mercedes-Benz CLA-Class2025 Mercedes-Benz GLA-Class2025 Mercedes-Benz GLB-Class2025 Mercedes-Benz GLE-Class2025 Mercedes-Benz GLS-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz GLA-Class2024 Mercedes-Benz GLB-Class2024 Mercedes-Benz GLE-Class2024 Mercedes-Benz GLS-Class2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz GLA-Class2023 Mercedes-Benz GLB-Class2023 Mercedes-Benz GLE-Class2023 Mercedes-Benz GLS-Class2022 Mercedes-Benz A-Class2022 Mercedes-Benz CLA-Class2022 Mercedes-Benz GLA-Class2022 Mercedes-Benz GLB-Class2022 Mercedes-Benz GLE-Class+ 13 moreAssociated Documents - July 29, 2025•Document ID: 11021105Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- LI20.30-P-078666
- Date Added:
- July 31, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Coolant level warning in instrument cluster. Coolant odor or leaking from coolant expansion reservoir. Cause Coolant wicking through electrical contacts, or level sensor electrical connections not present in expansion reservoir. Remedy 1. Inspect expansion tank level sensor electrical connection for wicking coolant or missing contacts. Additionally the triangular sticker may not be present on top of reservoir. See example of OK and NOK part. 2. Replace expansion reservoir if level sensor contacts are confirmed to be missing or wicking coolant. 3. Repair any damage to wiring or electrical contacts on wiring harness. 4. Create a TIPS case with supporting photos and submit to the IFQ inbox for information. Vehicle can be released after repair is complete.
Associated Products (2)Associated Documents - July 26, 2025•Document ID: 11021143Service Bulletin/Repair InstructionsFORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL; LANE DEPARTURE: ASSIST; ELECTRICAL SYSTEM
- Mfr Comm. #:
- LI46.10-P-078012
- Date Added:
- August 1, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Hand detection system not operating correctly / vehicles with code 266 Fault message in instrument cluster: "Active Emergency Stop Assist not available" "Active Lane Keeping Assist not available" Cause Possible causes: the hand detection mat, the hand detection control unit, the contacts and the steering wheel harness. Remedy In the event of a customer complaint and fault code in IDC control unit: U186B29 in IDC223 or fault code U0429E0, U042941, U042929, U042902, U0429E1 in IDC213 or fault code in HOSWD control unit: B1E7614 Test: Please perform the new SCN coding for HOSWD control unit (N179/1) (available since May 2025). Please flash the IDC (N62/4) software A223 902 75 37 (only applies to HOSWD223). Erase fault memory Remedy: Switch on ignition without touching the steering wheel. If after 10 seconds without touching the steering wheel, one of the two fault messages appears in the IC: Please check contacts and feed lines in the steering wheel by means of visual inspection for damage, crimped connections, loose connections, etc. (example in picture 2 and 3). If there is visible damage -> replace steering wheel electronics or feed lines. If there is no visible damage -> Proceed to replace the steering wheel. If no yellow message appears in the instrument cluster within 10 seconds: Please grab the steering wheel all the way round, including the 6 o'clock chrome molding, with both hands (see picture 1). If the fault is triggered by grabbing the steering wheel rim or pressing on the 6 o'clock clasp, check contacts and feed lines in the steering wheel by means of visual inspection for damage, crimped connections, loose connections, etc. (example in picture 2 and 3). Check ground connections (screw connections and cable to steering wheel rim); if necessary tighten screws/bolts and check for corrosion (Picture 4). If there is visible damage -> replace steering wheel electronics or feed lines. If no fault is visible -> Proceed to replace the steering wheel. In the event of a customer complaint and further fault code in HOSWD: B1E7713: Check ground connections (screw connections and cable to steering wheel rim); if necessary tighten screws/bolts and check for corrosion (Picture 4). B1F1F04: Check hand detection system control unit; if necessary swap with donor vehicle (ensure that the HW part numbers are identical).
Associated Products (21)2025 Mercedes-Benz AMG GT2025 Mercedes-Benz GLC-Class2025 Mercedes-Benz GLE-Class2025 Mercedes-Benz GLS-Class2024 Mercedes-Benz AMG GT2024 Mercedes-Benz GLC-Class2024 Mercedes-Benz GLE-Class2024 Mercedes-Benz GLS-Class2023 Mercedes-Benz AMG GT2023 Mercedes-Benz GLC-Class2023 Mercedes-Benz GLE-Class2023 Mercedes-Benz GLS-Class2022 Mercedes-Benz AMG GT2022 Mercedes-Benz GLE-Class2022 Mercedes-Benz GLS-Class2021 Mercedes-Benz AMG GT2021 Mercedes-Benz GLE-Class2021 Mercedes-Benz GLS-Class2020 Mercedes-Benz AMG GT2020 Mercedes-Benz GLE-Class+ 1 moreAssociated Documents - July 25, 2025•Document ID: 11021099Service CampaignSTRUCTURE:BODY
- Mfr Comm. #:
- NCU - 2025070004
- Date Added:
- July 31, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryMercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain subject vehicles, a bracket on the underbody of the vehicle might not meet current production specifications. Consequently, moisture might collect in the area due to a crack in the bracket. MBUSA will conduct a service campaign. An authorized Mercedes-Benz dealer will inspect the mounting bracket and rework it if necessary.
Associated Products (3)Associated Documents