Mercedes-Benz C-Class Service Bulletins (2015)

224 manufacturer communications on file.

March 11, 2022•Document ID: 10209874
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM
Mfr Comm. #:
SC-202203005
Date Added:
April 5, 2022
Manufacturer:
MERCEDES-BENZ
Summary
Mercedes-Benz AG (âMBAGâ), the manufacturer of Mercedes-Benz, has determined that on certain MY 2015-2018 C-Class and GLC-Class (205 and 253 platform) vehicles, the software for the powertrain control unit may not correspond to the current production specifications. It is possible that the next maintenance interval is displayed to the user as a negative distance reading in the instrument cluster. What Weâre Doing MBUSA will conduct a service campaign. An authorized Mercedes-Benz dealer will update the powertrain control unit software.
Associated Products (7)
2018 Mercedes-Benz C-Class 2018 Mercedes-Benz GLC-Class 2017 Mercedes-Benz C-Class 2017 Mercedes-Benz GLC-Class 2016 Mercedes-Benz C-Class 2016 Mercedes-Benz GLC-Class 2015 Mercedes-Benz C-Class
Associated Documents
- Download MC-10209874-0001.pdf↗
January 27, 2022•Document ID: 10207198
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
LI68.05-P-060306
Date Added:
February 4, 2022
Manufacturer:
MERCEDES-BENZ
Summary
Complaint The garage door hand transmitter cannot be initialized with the integrated garage door opener in the inside rearview mirror. Cause 1. The integrated garage door opener (GDO) is not compatible with the opening system installed in the garage. 2. The garage door drive uses a rolling code system. In contrast to the fixed code system, the LED in the mirror in this case flashes green after programming. 3. When the handheld remote control is initialized with the integrated GDO, the distance between the handheld remote control and the GDO is too long or too short. 4. The maximum programming time of the hand transmitter was exceeded. The hand transmitter switches itself off after 10s to 20s. However, the garage door opener needs up to 30s to learn the code. 5. The maximum programming time of the integrated GDO was exceeded. The integrated GDO has aborted programming unsuccessfully. 6. The GDO cannot be programmed after replacement (See #9). 7. The batteries of the hand transmitter are too weak. 8. A part of the signal was not registered correctly. 9. The GDO is not programmed to US standards. 10. Errors with Chamberlin MyQ, Liftmaster MyQ, or Craftsman AssureLink systems causing loss of synchronization. Remedy Note: The numbering of the remedies refers to the numbering of the causes. 1. Installation of a universal receiver. Order via the Homelink Hotline. 2. In the case of garage door drives with rolling code system, synchronization of the garage door drive must also be performed. 3. Keep the correct distance when initializing! This can vary between 5 and 20 cm depending on the system. If the initialization attempt is unsuccessful, repeat the initialization process, changing the distance between the hand transmitter and the mirror.
Associated Products (76)
2022 Mercedes-Benz A-Class 2022 Mercedes-Benz CLS-Class 2022 Mercedes-Benz E-Class 2022 Mercedes-Benz GLC-Class 2022 Mercedes-Benz GLE-Class 2021 Mercedes-Benz A-Class 2021 Mercedes-Benz C-Class 2021 Mercedes-Benz CLA-Class 2021 Mercedes-Benz CLS-Class 2021 Mercedes-Benz E-Class 2021 Mercedes-Benz GLC-Class 2021 Mercedes-Benz GLE-Class 2020 Mercedes-Benz A-Class 2020 Mercedes-Benz C-Class 2020 Mercedes-Benz CLA-Class 2020 Mercedes-Benz CLS-Class 2020 Mercedes-Benz E-Class 2020 Mercedes-Benz GLC-Class 2020 Mercedes-Benz GLE-Class 2020 Mercedes-Benz S-Class+ 56 more
Associated Documents
- Download MC-10207198-0001.pdf↗
January 9, 2022•Document ID: 10207199
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
LI68.05-P-060307
Date Added:
February 4, 2022
Manufacturer:
MERCEDES-BENZ
Summary
Complaint The range of the integrated garage door opener (GTO) is too short. Cause 1. Vehicles equipped with infrared windows and/or a heated windshield may suffer from complaints involving low transmission power. 2. When comparing the range between the integrated GTO and the garage door hand transmitter, the garage door hand transmitter is tested outside the vehicle. 3. The garage door hand transmitter is being aimed towards the garage door, but the vehicle is in a different position. 4. The garage door drive is old. Remedy 1. The lower level of transmission power is mainly perceived by customers who did not have any infrared windows (code 595) or all-round infrared windows (code 596) or heated windshield (code 597) in their previous model or who have another model without this special equipment in their fleet. The loss in transmission has technical reasons, i.e. a thin metal film is fitted in the windows. Please consider these codes and advise the customer accordingly! Replacing parts does not remedy the problem. 2. Perform the comparison test between the integrated GDO and the garage door hand transmitter under identical conditions. The garage door hand transmitter must be inside the vehicle and must be held at the height of the inside rearview mirror. 3. The customer instinctively aims the garage door hand transmitter towards the door. However, the transmission direction of the integrated GDO depends on the position of the inside rearview mirror, and thus depends directly on the position of the vehicle relative to the receiving antenna of the garage door drive.
Associated Products (59)
2022 Mercedes-Benz CLS-Class 2022 Mercedes-Benz E-Class 2022 Mercedes-Benz GLC-Class 2022 Mercedes-Benz S-Class 2021 Mercedes-Benz C-Class 2021 Mercedes-Benz CLS-Class 2021 Mercedes-Benz E-Class 2021 Mercedes-Benz GLC-Class 2021 Mercedes-Benz S-Class 2020 Mercedes-Benz C-Class 2020 Mercedes-Benz CLS-Class 2020 Mercedes-Benz E-Class 2020 Mercedes-Benz GLC-Class 2020 Mercedes-Benz S-Class 2019 Mercedes-Benz C-Class 2019 Mercedes-Benz CLS-Class 2019 Mercedes-Benz E-Class 2019 Mercedes-Benz GLC-Class 2019 Mercedes-Benz S-Class 2019 Mercedes-Benz SLC-Class+ 39 more
Associated Documents
- Download MC-10207199-0001.pdf↗
January 4, 2022•Document ID: 10207205
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER; SEATS
Mfr Comm. #:
LI91.30-P-073902
Date Added:
February 4, 2022
Manufacturer:
MERCEDES-BENZ
Summary
Complaint Seat heating on driver's seat and front passenger seat nonfunctional. The LEDs on the switches for the seat heating illuminate, but the seat heating mats do not get warm. Cause Faulty SCN coding of rear SAM. Remedy â¢ Perform SCN coding of rear SAM (BC_R). â¢ Commission seat heating control unit.
Associated Products (14)
2022 Mercedes-Benz GLC-Class 2021 Mercedes-Benz C-Class 2021 Mercedes-Benz GLC-Class 2020 Mercedes-Benz C-Class 2020 Mercedes-Benz GLC-Class 2019 Mercedes-Benz C-Class 2019 Mercedes-Benz GLC-Class 2018 Mercedes-Benz C-Class 2018 Mercedes-Benz GLC-Class 2017 Mercedes-Benz C-Class 2017 Mercedes-Benz GLC-Class 2016 Mercedes-Benz C-Class 2016 Mercedes-Benz GLC-Class 2015 Mercedes-Benz C-Class
Associated Documents
- Download MC-10207205-0001.pdf↗
December 8, 2021•Document ID: 10206077
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING
Mfr Comm. #:
LI09.00-P-074093
Date Added:
January 6, 2022
Manufacturer:
MERCEDES-BENZ
Summary
"MY15+ M278 and M157 Equipped Vehicles with Fault Code ""P023400 â Boost Pressure is Too High"" "
Associated Products (119)
2022 Mercedes-Benz A-Class 2022 Mercedes-Benz AMG GT 2022 Mercedes-Benz C-Class 2022 Mercedes-Benz CLA-Class 2022 Mercedes-Benz CLS-Class 2022 Mercedes-Benz E-Class 2022 Mercedes-Benz G-Class 2022 Mercedes-Benz GLA-Class 2022 Mercedes-Benz GLB-Class 2022 Mercedes-Benz GLC-Class 2022 Mercedes-Benz GLE-Class 2022 Mercedes-Benz GLS-Class 2022 Mercedes-Benz S-Class 2022 Mercedes-Benz SL-Class 2021 Mercedes-Benz A-Class 2021 Mercedes-Benz AMG GT 2021 Mercedes-Benz C-Class 2021 Mercedes-Benz CLA-Class 2021 Mercedes-Benz CLS-Class 2021 Mercedes-Benz E-Class+ 99 more
Associated Documents
- Download MC-10206077-0001.pdf↗
October 22, 2021•Document ID: 11031620
Warranty Program/Extension
FUEL/PROPULSION SYSTEM
Mfr Comm. #:
EW - HP Fuel Pump
Date Added:
April 28, 2026
Manufacturer:
MERCEDES-BENZ
Summary
Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has extended the warranty for the high pressure fuel pump from the original New Vehicle Limited Warranty of 4 years / 50,000 miles to 10 years / 120,000 miles (whichever occurs first) on certain Model Year (“MY”) 2012-2015 vehicles. The extended warranty includes the replacement of the high pressure fuel pump due to a potential failure that should result in reduced fuel pressure and activation of the Malfunction Indicator Lamp (“MIL”) with fault code (P000277). This extended warranty applies to all aforementioned conditions that necessitate the service and or replacement of the high-pressure fuel pump under the standard warranty terms and conditions. Please be advised that all high-pressure fuel pumps being claimed under this extended warranty must have a quick test uploaded with fault code information (P000277), and may be audited. All high-pressure fuel pumps found to be functioning properly or without proper documentation will be returned and the claim debited in full. The following damage codes and parts kit can only be claimed for the replacement of the high-pressure fuel pump: Damage Code: 07206 – high-pressure fuel pump Parts: A2710700000 – high-pressure fuel pump
Associated Products (7)
2015 Mercedes-Benz C-Class 2015 Mercedes-Benz SLK-Class 2014 Mercedes-Benz C-Class 2014 Mercedes-Benz SLK-Class 2013 Mercedes-Benz C-Class 2013 Mercedes-Benz SLK-Class 2012 Mercedes-Benz C-Class
Associated Documents
- Download MC-11031620-0001.pdf↗
August 20, 2021•Document ID: 11031586
Warranty Program/Extension
FUEL/PROPULSION SYSTEM
Mfr Comm. #:
EW-Low Pressure Fuel Hose
Date Added:
April 27, 2026
Manufacturer:
MERCEDES-BENZ
Summary
This NCU replaces the prior NCU issued on July 30, 2021 and includes an additional population (33) of certain MY 2018 Baumusters covered under this extended warranty. Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has extended the warranty on the low pressure fuel hose that connects to the high pressure fuel pump, from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 10 years/120,000 miles (whichever occurs first) on certain Model Year (“MY”) 2015-2018* vehicles. This warranty extension includes the replacement of the fuel hose due to potential fuel weeping on the fuel hose at the inlet connection to the high pressure fuel pump. Under certain cold ambient conditions during a cold start of the engine, the low pressure fuel hose at that connection may experience slight fuel weeping. A brief odor maybe perceptible by the occupants, but a safety risk, including the risk of fire, can be ruled out. This extended limited warranty applies to all aforementioned conditions that necessitate the servicing and / or replacement of the fuel hose under the standard warranty terms and conditions. The extended warranty is applicable to the following vehicles, which are flagged on a VIN-level basis in NetStar:
Associated Products (11)
2018 Mercedes-Benz C-Class 2018 Mercedes-Benz E-Class 2018 Mercedes-Benz GLC-Class 2017 Mercedes-Benz C-Class 2017 Mercedes-Benz E-Class 2017 Mercedes-Benz GLC-Class 2017 Mercedes-Benz SLC-Class 2016 Mercedes-Benz C-Class 2016 Mercedes-Benz GLC-Class 2016 Mercedes-Benz SLK-Class 2015 Mercedes-Benz C-Class
Associated Documents
- Download MC-11031586-0001.pdf↗
August 2, 2021•Document ID: 10205790
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Mfr Comm. #:
LI4245P073405
Date Added:
January 3, 2022
Manufacturer:
MERCEDES BENZ
Summary
After starting the engine, the instrument cluster shows the "EBD not available, diagnosis/test stand" message in yellow.
Associated Products (12)
2015 Mercedes-Benz C-Class 2015 Mercedes-Benz GLK-Class 2014 Mercedes-Benz C-Class 2014 Mercedes-Benz GLK-Class 2013 Mercedes-Benz C-Class 2013 Mercedes-Benz GLK-Class 2012 Mercedes-Benz C-Class 2012 Mercedes-Benz GLK-Class 2011 Mercedes-Benz C-Class 2011 Mercedes-Benz GLK-Class 2010 Mercedes-Benz C-Class 2010 Mercedes-Benz GLK-Class
Associated Documents
- Download MC-10205790-0001.pdf↗
July 30, 2021•Document ID: 10199787
Service Bulletin/Repair Instructions
FUEL SYSTEM, GASOLINE
Mfr Comm. #:
Launch EW NCU
Date Added:
August 4, 2021
Manufacturer:
MERCEDES-BENZ
Summary
Launch EW NCU - Low Pressure Fuel Hose MY 15-17 205 213 253 172
Associated Products (18)
2021 Mercedes-Benz GLC-Class 2020 Mercedes-Benz GLC-Class 2020 Mercedes-Benz SLC-Class 2019 Mercedes-Benz GLC-Class 2019 Mercedes-Benz SLC-Class 2018 Mercedes-Benz GLC-Class 2018 Mercedes-Benz SLC-Class 2017 Mercedes-Benz GLC-Class 2017 Mercedes-Benz SLC-Class 2017 Mercedes-Benz SLK-Class 2016 Mercedes-Benz C-Class 2016 Mercedes-Benz GLC-Class 2016 Mercedes-Benz SLC-Class 2016 Mercedes-Benz SLK-Class 2015 Mercedes-Benz C-Class 2015 Mercedes-Benz SLK-Class 2014 Mercedes-Benz SLK-Class 2013 Mercedes-Benz SLK-Class
Associated Documents
- Download MC-10199787-0001.pdf↗
May 17, 2021•Document ID: 11031636
Warranty Program/Extension
ENGINE
Mfr Comm. #:
EW - Camshaft Adjuster
Date Added:
April 28, 2026
Manufacturer:
MERCEDES-BENZ
Summary
This NCU replaces the prior NCUs issued on October 30, November 09 & November 20, 2020 and contains clarification on the replacement of the Camshaft Adjuster under this extended warranty. Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2012-2015 Mercedes-Benz Model 204 and 172 vehicles (C250 and SLK250), the warranty on the camshaft adjuster will be extended from the original 4 years/50,000 miles to 10 years/120,000 miles (whichever occurs first) from the original warranty start date. This extended warranty applies to the replacement of the camshaft adjuster if the vehicle falls within the scope of the extended warranty (e.g., within the time/mileage limitations and where replacement of the part is for a warrantable condition, as set forth below). The following damage codes and parts kit can only be claimed for the replacement of the camshaft adjuster: Damage Code: 05050 – Camshaft adjustment, intake camshaft Damage Code: 05052 – Camshaft adjustment, exhaust camshaft Parts: A 271 050 21 00 80 – Camshaft adjuster, kit (ensure all parts in the kit are replaced when performing repair)
Associated Products (7)
2015 Mercedes-Benz C-Class 2015 Mercedes-Benz SLK-Class 2014 Mercedes-Benz C-Class 2014 Mercedes-Benz SLK-Class 2013 Mercedes-Benz C-Class 2013 Mercedes-Benz SLK-Class 2012 Mercedes-Benz C-Class
Associated Documents
- Download MC-11031636-0001.pdf↗
January 14, 2021•Document ID: 10187796
Service Bulletin/Repair Instructions
EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT; ELECTRICAL SYSTEM
Mfr Comm. #:
2017030004
Date Added:
March 1, 2021
Manufacturer:
MERCEDES-BENZ
Summary
Replace 3rd brake lamp, remove soft top compartment cover to access.
Associated Products (10)
2021 Mercedes-Benz Sprinter 2020 Mercedes-Benz Sprinter 2019 Mercedes-Benz Sprinter 2018 Mercedes-Benz Sprinter 2017 Mercedes-Benz C-Class 2017 Mercedes-Benz Sprinter 2016 Mercedes-Benz C-Class 2016 Mercedes-Benz Sprinter 2015 Mercedes-Benz C-Class 2015 Mercedes-Benz Sprinter
Associated Documents
- Download MC-10187796-0001.pdf↗
January 13, 2021•Document ID: 10187780
Service Bulletin/Repair Instructions
STRUCTURE
Mfr Comm. #:
UPDATED NCU to D
Date Added:
March 1, 2021
Manufacturer:
MERCEDES-BENZ
Summary
To enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a settlement regarding claims relating to allegations that the ?590 Mars Red? paint available as an original, exterior color option for certain models of Mercedes-Benz vehicles may experience peeling, flaking, or bubbling of the exterior paint or clear coat. This ?Mars Red? paint is sometimes referred to as ?Fire Opal.? A motion for approval of the settlement was filed with the Court on December 21, 2020. The settlement must receive final approval from the court before it takes effect. As part of the settlement, MBUSA has agreed to offer sliding-scale warranty coverage for certain vehicles to repaint any non-plastic exterior surface of a Subject Vehicle because of peeling, flaking, or bubbling of the exterior paint or clear coat. This warranty coverage does not cover repainting necessitated by external influences such as automobile accidents, scratches, or road debris. Warranty coverage will not take effect until the settlement is judicially approved and other events occur. If the settlement becomes effective, coverage will include inspection of the vehicle to diagnose the possible cause of any observed peeling, flaking, or bubbling of the exterior paint or clear coat.
Associated Products (8)
2017 Mercedes-Benz C-Class 2016 Mercedes-Benz C-Class 2015 Mercedes-Benz C-Class 2014 Mercedes-Benz C-Class 2013 Mercedes-Benz C-Class 2012 Mercedes-Benz C-Class 2011 Mercedes-Benz C-Class 2010 Mercedes-Benz C-Class
Associated Documents
- Download MC-10187780-0001.pdf↗
January 7, 2021•Document ID: 10187793
Service Bulletin/Repair Instructions
EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM:SOFTWARE
Mfr Comm. #:
Launch NCU - 202
Date Added:
March 1, 2021
Manufacturer:
MERCEDES-BENZ
Summary
Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (?MY?) 2013-2017 B-Class, C-Class, CLA-Class, CLS-Class, E-Class, G-Class, GL-Class, GLA-Class, GLC-Class, GLE-Class, GLK-Class, GLS-Class, GT-Class, M-Class, S-Class, SL-Class, and SLK-Class (117, 156, 166, 172, 190, 204, 205, 207, 212, 217, 218, 222, 231, 242, 253, 292, and 463 platform), the software for the PASS control unit does not meet current series production configuration and therefore the possibility exists that a correct GPS position cannot be determined in the control unit for location based services, and an incorrect vehicle position may be displayed. Please note the E-call feature is not impacted by this issue. What We?re Doing MBUSA will conduct a Service Campaign. An authorized Mercedes-Benz dealer will update the PASS Control Unit Software
Associated Products (80)
2017 Mercedes-Benz B-Class 2017 Mercedes-Benz C-Class 2017 Mercedes-Benz CLA-Class 2017 Mercedes-Benz CLS-Class 2017 Mercedes-Benz E-Class 2017 Mercedes-Benz G-Class 2017 Mercedes-Benz GLA-Class 2017 Mercedes-Benz GLC-Class 2017 Mercedes-Benz GL-Class 2017 Mercedes-Benz GLE-Class 2017 Mercedes-Benz GLS-Class 2017 Mercedes-Benz Metris 2017 Mercedes-Benz S-Class 2017 Mercedes-Benz SLC-Class 2017 Mercedes-Benz SL-Class 2017 Mercedes-Benz SLK-Class 2017 Mercedes-Benz Sprinter 2016 Mercedes-Benz B-Class 2016 Mercedes-Benz C-Class 2016 Mercedes-Benz CLA-Class+ 60 more
Associated Documents
- Download MC-10187793-0001.pdf↗
December 10, 2020•Document ID: 10186141
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Mfr Comm. #:
LI54.30-P-072145
Date Added:
February 1, 2021
Manufacturer:
MERCEDES BENZ
Summary
NTG5.5: Incorrect time shown on instrument cluster, COMAND display, and analog clock
Associated Products (62)
2021 Mercedes-Benz C-Class 2021 Mercedes-Benz CLS-Class 2021 Mercedes-Benz E-Class 2020 Mercedes-Benz C-Class 2020 Mercedes-Benz CLS-Class 2020 Mercedes-Benz E-Class 2020 Mercedes-Benz S-Class 2019 Mercedes-Benz C-Class 2019 Mercedes-Benz E-Class 2019 Mercedes-Benz S-Class 2018 Mercedes-Benz C-Class 2018 Mercedes-Benz E-Class 2018 Mercedes-Benz G-Class 2018 Mercedes-Benz S-Class 2017 Mercedes-Benz C-Class 2017 Mercedes-Benz CLS-Class 2017 Mercedes-Benz E-Class 2017 Mercedes-Benz S-Class 2016 Mercedes-Benz C-Class 2016 Mercedes-Benz CLS-Class+ 42 more
Associated Documents
- Download MC-10186141-0001.pdf↗
December 9, 2020•Document ID: 10186135
Service Bulletin/Repair Instructions
ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC); SERVICE BRAKES, HYDRAULIC
Mfr Comm. #:
LI42.47-P-067502
Date Added:
February 1, 2021
Manufacturer:
MERCEDES-BENZ
Summary
If the customer brakes sharply from a speed of > 30mph, without ABS intervention, there is a single cracking noise from the area of the ESP hydraulic unit
Associated Products (51)
2021 Mercedes-Benz CLS-Class 2021 Mercedes-Benz E-Class 2021 Mercedes-Benz EQC-Class 2020 Mercedes-Benz CLS-Class 2020 Mercedes-Benz E-Class 2020 Mercedes-Benz EQC-Class 2019 Mercedes-Benz C-Class 2019 Mercedes-Benz CLS-Class 2019 Mercedes-Benz E-Class 2018 Mercedes-Benz C-Class 2018 Mercedes-Benz E-Class 2017 Mercedes-Benz C-Class 2017 Mercedes-Benz CLS-Class 2017 Mercedes-Benz E-Class 2016 Mercedes-Benz C-Class 2016 Mercedes-Benz CLS-Class 2016 Mercedes-Benz E-Class 2015 Mercedes-Benz C-Class 2015 Mercedes-Benz CLS-Class 2015 Mercedes-Benz E-Class+ 31 more
Associated Documents
- Download MC-10186135-0001.pdf↗
November 9, 2020•Document ID: 11031733
Other
ENGINE
Mfr Comm. #:
CL- Camshaft Adjuster
Date Added:
April 30, 2026
Manufacturer:
MERCEDES-BENZ
Summary
The purpose of this letter is to advise you of additional benefits that Mercedes-Benz is providing to you regarding your vehicle ownership. What's Included In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz is extending the warranty on the camshaft adjusters for the affected vehicles to a total of 10 years/ 120,000 miles (whichever occurs first) from the vehicle's original warranty start date. This addendum to the existing camshaft adjuster coverage applies to the vehicle regardless of ownership. This warranty extension only covers replacement of the camshaft adjusters. The following vehicles are included: Any repairs under this warranty extension must be performed by an authorized Mercedes-Benz dealership. This extended warranty any other engine or electrical components beyond the ones mentioned above, and standard warranty terms apply, including the exclusions with respect to extra expenses, as identified in the Service and Warranty Information booklet. In the case of failure of any other engine or electrical system component other than the aforementioned part beyond the vehicle's basic warranty of 4 years/50,000 miles, the associated repair will not be covered and will remain your responsibility.
Associated Products (7)
2015 Mercedes-Benz C-Class 2015 Mercedes-Benz SLK-Class 2014 Mercedes-Benz C-Class 2014 Mercedes-Benz SLK-Class 2013 Mercedes-Benz C-Class 2013 Mercedes-Benz SLK-Class 2012 Mercedes-Benz C-Class
Associated Documents
- Download MC-11031733-0001.pdf↗
October 29, 2020•Document ID: 11031594
Warranty Program/Extension
VISIBILITY/WIPER
Mfr Comm. #:
EW - HVAC Service
Date Added:
April 28, 2026
Manufacturer:
MERCEDES-BENZ
Summary
This NCU replaces the prior NCUs issued on May 18, June 25, 2020 and October 1, 2020 and contains important workshop instructions on how the HVAC Service Warranty repair must be carried out. To enhance the satisfaction of our customers, avoid further costs of litigation, and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a settlement regarding claims relating to alleged mold and mildew odors originating from the HVAC system in certain Mercedes-Benz vehicles. As part of the settlement, MBUSA has agreed to offer sliding-scale warranty coverage for certain vehicles diagnosed as having mold or mildew odors originating from the HVAC system. Although the settlement has received court approval, warranty coverage will not take effect until December 7, 2020, when the appeal period for class members will have expired. If the settlement takes effect, warranty coverage will include cleaning of the evaporator and replacement of the HVAC filters.
Associated Products (58)
2019 Mercedes-Benz C-Class 2019 Mercedes-Benz E-Class 2019 Mercedes-Benz GLA-Class 2019 Mercedes-Benz GLC-Class 2019 Mercedes-Benz GLE-Class 2019 Mercedes-Benz GLS-Class 2018 Mercedes-Benz C-Class 2018 Mercedes-Benz CLS-Class 2018 Mercedes-Benz E-Class 2018 Mercedes-Benz GLA-Class 2018 Mercedes-Benz GLC-Class 2018 Mercedes-Benz GLE-Class 2018 Mercedes-Benz GLS-Class 2017 Mercedes-Benz C-Class 2017 Mercedes-Benz CLS-Class 2017 Mercedes-Benz E-Class 2017 Mercedes-Benz GLA-Class 2017 Mercedes-Benz GLC-Class 2017 Mercedes-Benz GLE-Class 2017 Mercedes-Benz GLS-Class+ 38 more
Associated Documents
- Download MC-11031594-0001.pdf↗
August 26, 2020•Document ID: 10179950
Service Bulletin/Repair Instructions
POWER TRAIN
Mfr Comm. #:
LI27.50-P-071658
Date Added:
September 21, 2020
Manufacturer:
MERCEDES-BENZ
Summary
Harsh engagement when changing gear range from P to D or R
Associated Products (8)
2020 Mercedes-Benz C-Class 2020 Mercedes-Benz S-Class 2019 Mercedes-Benz C-Class 2019 Mercedes-Benz S-Class 2018 Mercedes-Benz C-Class 2018 Mercedes-Benz S-Class 2017 Mercedes-Benz S-Class 2015 Mercedes-Benz C-Class
Associated Documents
- Download MC-10179950-0001.pdf↗
August 24, 2020•Document ID: 10179949
Service Bulletin/Repair Instructions
POWER TRAIN
Mfr Comm. #:
LI27.00-P-060741
Date Added:
September 21, 2020
Manufacturer:
MERCEDES-BENZ
Summary
Shifting complaints and transmission fault codes in vehicles with transmission 725.0
Associated Products (16)
2020 Mercedes-Benz C-Class 2020 Mercedes-Benz E-Class 2020 Mercedes-Benz EQC-Class 2020 Mercedes-Benz S-Class 2019 Mercedes-Benz C-Class 2019 Mercedes-Benz E-Class 2019 Mercedes-Benz S-Class 2018 Mercedes-Benz C-Class 2018 Mercedes-Benz E-Class 2018 Mercedes-Benz S-Class 2017 Mercedes-Benz E-Class 2017 Mercedes-Benz S-Class 2016 Mercedes-Benz E-Class 2015 Mercedes-Benz C-Class 2015 Mercedes-Benz E-Class 2014 Mercedes-Benz E-Class
Associated Documents
- Download MC-10179949-0001.pdf↗
June 30, 2020•Document ID: 10177571
Service Bulletin/Repair Instructions
EXTERIOR LIGHTING; EQUIPMENT; EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES
Mfr Comm. #:
LI82.10-P-064766
Date Added:
July 27, 2020
Manufacturer:
MERCEDES-BENZ
Summary
Lamp unit fogged or droplets forming. Due to the vent openings, the lamp unit is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate it. This can result in deposits on the diffuser and lens. Check housing cover of lamp unit for natural fogging or dew as per GI82.10-P-009047. . 1. If a reduction in the degree of fogging is visible, the desiccant packs can be used once the condensation has completely evaporated. 1.1. Order the required service covers by referring to the variant overview. 1.2. Remove lamp unit 1.3. Remove all grommets from vent openings. 1.4. Seal vent openings with sealing profile. Important: All openings must be sealed carefully for the pressure compensation membrane to work properly! 1.5. Remove existing service cover 1.6. Place desiccant packs in new service covers and bolt down 1.7. Stick new diaphragm onto specified surface on service cover [picture of service cover] Note: The bonding surface must be clean and dry. 06
Associated Products (80)
2020 Mercedes-Benz A-Class 2020 Mercedes-Benz CLA-Class 2020 Mercedes-Benz E-Class 2020 Mercedes-Benz GLB-Class 2020 Mercedes-Benz S-Class 2020 Mercedes-Benz SLC-Class 2019 Mercedes-Benz A-Class 2019 Mercedes-Benz B-Class 2019 Mercedes-Benz C-Class 2019 Mercedes-Benz CLA-Class 2019 Mercedes-Benz E-Class 2019 Mercedes-Benz S-Class 2019 Mercedes-Benz SLC-Class 2018 Mercedes-Benz C-Class 2018 Mercedes-Benz CLA-Class 2018 Mercedes-Benz E-Class 2018 Mercedes-Benz S-Class 2018 Mercedes-Benz SLC-Class 2017 Mercedes-Benz C-Class 2017 Mercedes-Benz CLA-Class+ 60 more
Associated Documents
- Download MC-10177571-0001.pdf↗

← Back to Mercedes-Benz C-Class