Mazda Tribute Complaints

2,115 consumer complaints on file.

#11519445April 28, 2023
STEERING:COLUMN
The contact owns a 2011 Mazda Tribute. The contact stated while driving approximately 35 MPH, the steering wheel became firm and failed to respond to driver input. The contact stated that several unknown warning lights started to flicker, and the vehicle stalled. The contact had the vehicle towed to an independent mechanic, where it was diagnosed and determined that the battery needed to be replaced. The vehicle had been repaired. The contact stated that the failure reoccurred; however, the steering wheel became loose and unresponsive to driver input. The contact stated that on another occasion the vehicle lost power steering functionality and the steering wheel locked and could not be turned in either direction. The vehicle was towed to a dealer who diagnosed the vehicle and determined that the steering column needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 103,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518769April 24, 2023
STEERING
The contact's son owns a 2008 Mazda Tribute. The contact stated while her son was driving and making a turn, the vehicle lost power steering functionality. There was no warning light illuminated. The contact's son was able to veer to the side of the road by using physical force to steer the vehicle. The vehicle was towed to the dealer, where it was diagnosed that the Power Steering Control Module (PSCM) needed to be replaced. The dealer informed the contact the vehicle was previously repaired under NHTSA Campaign Number: 14V282000 (Steering), and any additional repair was at the owner's expense. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518784April 24, 2023
STEERING
The contact owns a 2011 Mazda Tribute. The contact stated while driving approximately 30 MPH and turning the steering wheel to the left, there was a slight vibration coming from the steering wheel. The vehicle then lost power steering functionality. The contact stated no warning light was illuminated. The contact pulled off the roadway, turned off and restarted the vehicle, and the vehicle regained power steering functionality. The contact stated that the failure was intermittent but had occurred twice in one month. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. The manufacturer had not been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 14V282000 (Steering). The failure mileage was approximately 87,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518499April 23, 2023
STRUCTURE:BODY
The rear wheel well was completely rusted out while the other side is fine. The shock broke loose causing the vehicle to drop down. I have a 17 year old that is not an experienced driver and this could have resulted in her getting seriously hurt. From what I read they recalled the vehicle to to 2004 and I don’t understand why they did not recall this one. They should have and this is a serious safety issue. Does someone have to die before they see that this needs to be fixed?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509822March 2, 2023
AIR BAGS
The contact owns a 2004 Mazda Tribute. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 212,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507472February 15, 2023
STEERING
The contact owns a 2008 Mazda Tribute. The contact stated that while driving at an undisclosed speed, the steering wheel was shaking uncontrollably. There was a lot of tension in the steering wheel. While driving approximately 45 mph and making a turn, the steering wheel jerked but went in the other direction. While driving at high speeds, the tires were riding roughly. The TPMS warning light was illuminated. The vehicle was taken to an independent mechanic who stated that the failure was due to the brake pads. The contact called the local dealer who informed her about an unknown steering wheel component replacement. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle was previously repaired under NHTSA Campaign Number: 14V282000 (Steering) but no additional assistance was provided. The approximate failure mileage was 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505960February 7, 2023
STRUCTURE:BODY
The passenger subframe is rusted and broke the axel when driving. Glad im ok….So dangerous and the driver side is fine so bad design by ford (the tribute is like the escape)
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11500777January 9, 2023
STEERING
The contact owns a 2009 Mazda Tribute. The contact stated while parking, the steering wheel became difficult to maneuver. The service warning light illuminated. The contact then heard a beeping sound. The vehicle was not diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498758December 24, 2022
POWER TRAIN, STEERING
Power steering failed all of a sudden without warning. Lost almost all control of steering. PSCM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497822December 16, 2022
VEHICLE SPEED CONTROL, STEERING, SUSPENSION
My vehicle took off and accelerated without me depressing the gas pedal and it was very scary and hard to get stopped I was doing almost 80 mph. It had a safety recall for the throttle cable for this but you show no open recalls yet Mazda does and told me if recalls we're taken care of they would show up on the car fax which they do not my vehicle is a 2002 but this doesn't mean it was ever fixed has several other issues also the front lower control arm which is also on a recall and does not show on the car fax the entire front end on the passenger side sounds like it's really loose and could break and my tire come loose as others have reported when filing same complaint. This has happened more than once to me. I call it now a death trap I need help to get this safe to drive thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488275October 6, 2022
SUSPENSION, WHEELS
rear passenger side wheel well ,shock tower mount ,and sub frame .shock tower mount broke fell off hit the cement , chipped my rim and crushed my break lines i took it to lafountaine mazda and they have done an estimate for repairs and damage
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488049October 5, 2022
STEERING, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I have to put the key in the ignition a certain way and press on it to get the car to start and was told it is a pin that gets stuck in the steering column and it won't let the vehicle start and they said it is a Steering column lock module and there should be a recall on it. This is a big problem my fiance' has cancer and needs to be at her appointments when she has them not when the vehicle decides to let me get her there. It won't start all the time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486133September 23, 2022
ELECTRICAL SYSTEM, POWER TRAIN
AutoZone said that the part is called steering angle sensor and is locking up my car I am not able to press the gas as it only accelerates the engine and nothing else and the steering wheel lock I usually have my car turn on in the middle of traffic the part number they gave me is SU14859
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463031May 2, 2022
STEERING
The contact owns a 2008 Mazda Tribute. The contact stated that while driving at an undisclosed speed, the steering wheel became difficult to turn. There were no warning lights illuminated. The contact called the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 218,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457256March 18, 2022
ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
The contact owns a 2001 Mazda Tribute. The contact stated that while the vehicle was idling and occasionally while attempting to accelerate, the vehicle would stall with the check engine warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the ECM needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referenced an unknown recall that had since been expired. The failure mileage was 132,923.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455916March 9, 2022
STEERING
I pulled out of my driveway and my pporr steering did not work..parked vehicle. When I called the dealership I was told about recall on software for power steering control module (PSCM) but was told Mazda would not cover this that it was done in 2014 . I bought the vehicle used in 2019 ...never knew til now that it had a recall on it. What am I to do?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455055March 3, 2022
STEERING
I bought the car used several years ago and in the past year have experienced the steering wheel all of a sudden appear to be locking up. I looked up the recall and found that this is a known issue with the Mazda Tribute vehicles. I checked with dealer and they agreed. I contact Mazda customer service on 3 different occasions in the last month and they have issued a case number but will not acknowledge that my vehicle is a covered VIN to be fixed. They said its not part of the recall. It is and I have asked them to look into it. When I drive and pull into a parking lot such as a Starbucks and have to make a turn off a main road the vehicle steering locks up and the recall is 7614E Mazda acknowledges that the recall is correct in which the power steering torque sensor fails but refuses to cover my specific Mazda Tribute which is 2011. This range is covered and they said they wont cover it. I need the NHTSA to investigate this and contact Mazda to enforce it being covered under the recall. When this happens I am fearful that I will not be able to turn and hit a car, a person, or a building because it becomes so hard to turn. Only remedy is to shut car off and wait 20 minutes then turn back on. Sadly Mazda keeps tell me they wont cover it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454744March 1, 2022
STEERING:COLUMN
The contact owns a 2002 Mazda Tribute. The contact stated while driving approximately 45 MPH, the steering wheel felt as if it was detached from the steering column. Additionally, there was a grinding noise coming from the passenger’s side front wheel well. The contact did not notice any warning lights. The contact was able to drive the vehicle safely back to his residence. The vehicle was not taken to the local dealer. The contact referenced NHTSA Campaign Number: 14V174000 (Structure) however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451491February 11, 2022
STEERING
Driving my car pulling out of driveway when power steering cut out and steering became very difficult Had car brought to mechanic and he found there was a recall on steering torque sensor. Mazda said that was replaced on 8/10/2016 but the part they replaced it with failed just like the original recalled part did. They refused to fix it again saying they completed the recall on this car. Wouldn’t even have a next level supervisor call me to talk about fixing the safety issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449558January 31, 2022
STEERING
The contact owns a 2009 Mazda Tribute. The contact stated while driving 40 MPH, the power steering assist failed to operate as needed without warning. The contact used excessive force to drive the vehicle back to his residence. The next day, the contact had the vehicle towed to the dealer where he was informed that he could not service the vehicle for a month; however, after cancellation, the mechanic was able to repair the vehicle. Prior to the repair, the contact discovered NHTSA Campaign Number: 14V282000 (Steering). The contact made several attempts to reach the manufacturer however, the attempts were unsuccessful. The vehicle was repaired. The failure mileage was approximately 99,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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