Mazda Protege Complaints (1998)

46 consumer complaints on file.

#757080January 19, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
CALIPER AND ROTOR FAILED WITH LESS THAN 30,000 MILES, DEALER SAID IT IS TYPICAL AND SAID THE PARTS USED ARE POOR. OTHER VEHICLES I OWNED EXERIENCED THIS TYPE OF FAILURE MUCH LATER IN VEHICLE LIFE (75,000 MI +). *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#753984November 1, 2001
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
CALLED MAZDA DEALER IN REGARDS TO CRACKED EXHAUST MANIFOLD BASICALLY TOLD ME THAT SINCE IT WASN'T UNDER WARRANTY ANYMORE THERE WAS NOTHING THEY COULD DO. I HAVE CALLED 25 DIFFERENT SALVAGE YARDS IN GEORGIA AND THIS SEEMS TO BE A HOT ITEM RIGHT NOW BECAUSE I CAN'T GET ONE. TO BUY ONE FROM THE DEALER WILL COST ME OVER $300.00 . I KNOW THERE SHOULD BE A RECALL ON THIS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#742468March 15, 2001
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE, VISIBILITY:WINDSHIELD WIPER/WASHER
RE:MANIFOLD. A CRACK BEGINS FROM THE ENGINE SIDE.DEALER STATED THE FIRST IT HAPPENED A STONE MUST HAVE COME UP & HIT IT. THIS IS AN IMPOSIBILITY. NOW AFTER REPLACING IT IT HAS OCCURRED AGAIN.CRACK IS IN THE SAME PLACE.BEGINNING FROM THE ENGINE SIDE. EVERY TIME THIS OCCURS, EXHAUST FUMES ENTER THE PASSENGER COMPARTMENT.RE: WINDSHIELD.WIPERS DO NOT CLEAN THE DRIVER SIDE & HAVE NEVER DONE SO SINCE I PURCHASED THE CAR.WIPERS HAVE BEEN REPLACED & DOES NOT HELP.IN A DRIVING RAIN I HAVE TO SLOW DOWN TO 50 MPH TO WIPE CLEAN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#880470February 13, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION DOES NOT SHIFT INTO GEAR WHEN IT HAS SET FOR LONG PERIODS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#738255December 26, 2000
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
PART WARRANTY 80,000, I LIVE 75 MILES FROM NEAREST DEALER. DEALER QUOTED 900.00 TO REPLACE PART AND REFUSED TO HONOR WARRANTY SINCE IT WAS 1,000 MILES OVER BY TIME VEHICLE WAS TAKEN TO SHOP. CONTACTED MANUFACTURER, MAZDA AMERICA AND THEY ENTERTAINED IDEA OF FIXING UNDER WARRANTY THEN CHANGED MIND BECAUSE DEALER TOLD THEM I HAD NOT HAD ROUTINE MAINTENANCE LIKE OILO CHANGES, TIRE REPLACEMENTS ETC. DONE AT DEALERSHIP. I THINK THIS IS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#874524November 6, 2000
AIR BAGS:FRONTAL, SEAT BELTS:FRONT:ANCHORAGE
CONSUMER HAD A REAR COLLISION, AND AIR BAGS DID NOT DEPLOY. PASSENGER HIT HEAD ON WINDSHIELD. *AK THE SEAT BELT FAILED DURING THE COLLISION *YH
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#868261August 22, 2000
TIRES:TREAD/BELT
VEHICLE WAS EQUIPPED WITH AN BRIDGESTONE TIRE SIZE P18565R/14, AND WHILE DRIVING AT 45 MPH DRIVER SIDE FRONT TIRE TREAD SEPARATED. CAUSING A LOSS OF CONTROL FOR A MOMENT. BRIDGESTONE WAS CONTACTED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#864652July 3, 2000
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
CONSUMER HAD STATE INSPECTION DONE. THEY FOUND THAT LOWER CONTROL ARM WAS CRACKED.VEHICLE HAD TO BE REPAIRED AT THE DEALER, AND EXTENDED WARRANTY WAS TO BE HONORED. DEALER FOUND NO STRESS TO THE AREA & DIDN'T KNOW HOW IT HAPPENED. DEALER CONTACTED CONSUMER STATING THAT BECAUSE NO STRESS WAS FOUND EXTENDED WARRANTY WAS NO GOOD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#723805June 9, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
AFTER MANY TRIPS TO THE DEALERSHIP AND ONCE TO A LOCAL BRAKE SHOP, I CONTINUE TO HAVE A PROBLEM WITH EXTREMELY SOFT BRAKES. THIS IS MOST PROBLEMATIC WHEN IT RAINS. I'VE HAD THE DEALERSHIP "TIGHTEN" THEM AND REPLACE PADS THREE TIMES, BUT WITHIN A COUPLE OF
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#719197February 24, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
THIS PROBLEM DIDN'T RESULT IN ANY TYPE OF ACCIDENT OR PROPERTY DAMAGE. THE PROBLEM I AM HAVE IS THAT MY CAR IS MAKING A VERY BAD KNOCKING NOISE EVERYTIME I APPLY THE BRAKES BOTH LEFT AND RIGHT FRONT SIDE OF THE VEHICLE. I TOOK THE VEHICLE BY TO DENNIS EAKIN MAZDA ABOUT TWO WEEK AFTER I PURCHASE IT. THEY INFORMED ME IT WERE THE BRAKE CALIPERS SLIDES. THEY HAD TO ORDER THE SLIDES. THE SLIDES CAN IN AND WERE REPLACED. THE NOISE STOPPED FOR ABOUT TWO OR THREE WEEKS AND STARTED BACK. I RETURNED THE VEHICLE AGAIN TO DENNIS EAKIN AND THIS TIME THEY INSTALLED A NEW AND IMPROVED CALIPERS SLIDES. THE NOISE STOPPED FOR ABOUT 5 WEEKS AND IS NOW MAKING THE SAME KNOCKING, KNOCKING NOISES EVERYTIME I APPLY THE BRAKES. THIS NOISE WORRY ME BECAUSE IT DEALING WITH THE BRAKES OF THE CAR AND AS YOU KNOW THE BRAKES ARE THE MOST IMPORTANT PART OF THE VEHICLE BECAUSE IT COULD CAUSE ME TO HAVE AN ACCIDENT, POSSIBLE KILLING MYSELF, OR SOMEONE ELSE. THEREFORE, I AM REQUESTING YOU INVESTIGATE THIS SITUATIION WITH THE BRAKE CALIPERS SLIDES ON THE MADZA PROTEGE, BECAUSE I WAS TOLD BY THE SERVICE PERSON THAT THIS VEHICLE IS GOING TO MAKE SOME NOISE S AND THAT THEY WOULDN'T REPLACED THE CALIPERS. THIS COULD TURN OUT TO BE A SERIOUS PROBLEMS, AGAIN I REMIND YOU THAT WE ALL TALKING ABOUT THE BRAKES ON THIS TYPE OF VEHICLE. PLEASE HELP ME IF POSSIBLE ON THIS DANGEROUS MATTER. I AM CONTACTING THE DEALERSHIP AGAIN CONCERNING THIS PROBLEM, BUT I THINK THEY JUST WANT TO SAVE SOME MONEY AND NOT HAVE TOREPLACE THE CALIPERS ON THIS VEHICLE. THIS SAVING COULD COST ME, MY FAMILY OR SOMEONE ELSE THEIR LIFE. HELP, HELP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#856539February 8, 2000
SEAT BELTS:FRONT:RETRACTOR
PASSENGER'S SIDE SEATBELT IS STUCK, WILL NOT RETRACT OUT, WHICH WILL NOT ALLOW PASSENGER TO PUT IT ON, RESULTING IN LOSS OF PROTECTION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#550381January 12, 2000
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DRIVER AND PASSENGER SIDE PLASTIC DOOR LOCK COVERS BROKE, CONSUMER HAD THEM REPLACED WITH METAL ONES TO PREVENT FUTURE BREAKAGE. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#849746October 4, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION, VEHICLE SPEED CONTROL
WHEN DRIVING AT ANY SPEED THE TRANSMISSION IS JUMPING AND SHIFTING VERY HARD, AND THERE IS SOME KNOCKING NOISE COMING FROM THE VEHICLE. ALSO, VEHICLE SOMETIMES LURCHES FORWARD. MANUFACTURER CAN'T DETERMINE THE CAUSE OF THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#847554September 13, 1999
AIR BAGS:FRONTAL
WHILE DRIVING AT A SPEED OF 55MPH CONSUMER WAS REAR ENDED AND THEN WAS HIT FROM THE DRIVERS SIDE OF THE VEHICLE. AS A RESULT, VEHICLE WAS PUSHED INTO THE BACK OF A EIGHTEEN WHEELER, AND NIETHER OF THE AIR BAGS DEPLOYED. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#841790July 7, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
MASTER CYLINDER MALFUNCTIONED, CAUSING NO BRAKING PERFORMANCE, AND RESULTING IN A CRASH. PREVIOUSLY, THE BRAKE PADS BEEN CHANGED. DEALER DETERMINED THAT MASTER CYLINDER WAS DEFECTIVE. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#706813May 24, 1999
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR, POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE RETURNED MY CAR FOR REPAIRS A TOTAL OF SIX TIMES SINCE NEW PURCHASE IN JULY 1998. THE CONVERTER WAS REPLACED, BUT THE CAR STILL HAS AN EGG SMELL. IT ALSO HESITATES WHEN SHIFTING AT LOW SPEEDS. I FILED A LEMON LAW COMPLAINT IN MAY 1999. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#706324May 7, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
AUTOMATIC TRANSMISSION HAS NOT COMPLETELY FAILED, CAR IS STILL BEING DRIVEN DUE TO FACT THAT DEALER IS 90 MILES AWAY. PROBLEM IS MOST NOTICEABLE WHEN CAR IS STILL COLD. WHEN VEHICLE IS SLOWED FOR AN INTERSECTION OR STOP SIGN, IF YOU DON'T COME TO A COMPLETE STOP, THERE IS A VERY HARD "THUMP" FELT UPON ACCELERATION. HAS BEEN GETTING NOTICEABLY WORSE WITH TIME. AS FAR AS THE DOOR HANDLE IS CONCERNED, ONE DAY IT JUST STOPPED WORKING, THE HANDLE MOVES IN AND OUT, IT JUST DOESN'T OPEN THE DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#836139May 6, 1999
VEHICLE SPEED CONTROL, ENGINE AND ENGINE COOLING:ENGINE
WHILE PULLING INTO PARKING SPACE WITH FOOT ON BRAKES VEHICLE SUDDENLY ACCELERATED. THE VEHICLE JUMPED THE PARKING BUMP & HIT A BRICK WALL. NO PHYSICAL INJURIES. PRIOR TO ACCELERATION, HAD VENICLE AT DEALER & THE TIMING BELT WAS ADJUSTED. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#703388February 17, 1999
SEATS:FRONT ASSEMBLY:RECLINER
DIVERS SIDE SEAT FAILED IN A MINOR REAR END COLLISON. SEAT BACK BROKE AND FELL DOWN INTO REAR SEAT . NO OCCUPANTS IN REAR SEAT. ALSO, NO INJURIES. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#609301February 1, 1999
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
TAPE DECK IS NOT WORKING. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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