Mazda CX-7 Complaints (2012)

39 consumer complaints on file.

#11021486September 5, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2012 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V429000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021487September 5, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2012 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V429000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020630August 30, 2017
SUSPENSION
TL* THE CONTACT OWNS A 2012 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BANKSTON FORD DEALER, LOCATED IN FT WORTH TX, WHERE IT WAS INFORMED THE RECALL REMEDY PART FOR THE REPAIR WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED AND MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PART NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11016471August 21, 2017
SUSPENSION
TL* THE CONTACT OWNS A 2012 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (DON MILLER DODGE CHRYSLER JEEP RAM, LOCATED AT 5802 ODANA RD, MADISON, WI 53719) WHO STATED THAT THE RECALL PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11018698August 21, 2017
SUSPENSION
TL* THE CONTACT OWNS A 2012 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE WITH NAPLETON'S SCHAUMBURG MAZDA (110 W GOLF RD, SCHAUMBURG, IL 60195) WHO STATED THAT THE CONTACT WOULD RECEIVE A PHONE CALL ONCE PARTS BECAME AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015440August 15, 2017
AIR BAGS, STEERING
TAKATA RECALL - HOW LONG DOES MAZDA HAVE TO REPAIR THIS AS THEY KEEP SAYING THAT PARTS ARE NOT AVAILABLE? I LIVE IN FLORIDA WHERE HUMIDITY IS VERY HIGH. NOT BEING ABLE TO USE THE PASSENGER SEAT IS NOT IDEAL. WHAT RECALL DO I HAVE AND WHAT CAN I DO IF ITS NOT SAFE TO DRIVE THIS CAR? THERE IS ALSO ANOTHER RECALL FOR THE STEERING ON MY VEHICLE AND PARTS ARE NOT AVAILABLE PER THE MAZDA WEBSITE. WHAT RECALL DO I HAVE ON THIS? DOESN'T SOUND LIKE CAR IS VERY SAFE WITH BOTH OF THESE RECALLS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015100August 14, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2012 MAZDA CX-7. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V012000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992916June 2, 2017
SUSPENSION
TL* THE CONTACT OWNS A 2012 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER, BOB MOORE, CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981105April 27, 2017
AIR BAGS, SUSPENSION
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V593000 (SUSPENSION) AND 17V012000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10978992April 18, 2017
AIR BAGS
MAZDA HAS NOT COMPLETED THE RECALL ON MY VEHICLE IN A TIMELY MANNER. I HAVE BEEN GETTING RECALL NOTICES FOR MONTHS TELLING ME THAT PARTS ARE NOT AVAILABLE AND THAT I SHOULD NOT ALLOW PASSENGERS TO RIDE IN MY VEHICLE BECAUSE THEY CAN BE SERIOUSLY INJURED. MY CAR IS A FAMILY VEHICLE, I NEED TO HAVE PASSENGERS IN MY FRONT SEAT. THIS IS UNACCEPTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979023April 18, 2017
AIR BAGS, SUSPENSION
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V012000 (AIR BAGS), 16V593000 (SUSPENSION) HOWEVER THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIRS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE SO THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969482March 30, 2017
VEHICLE SPEED CONTROL, AIR BAGS, SUSPENSION
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MAZDA CX-7. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, IT ACCELERATED WITHOUT THE CONTACT DEPRESSING THE ACCELERATOR PEDAL. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000. IN ADDITION, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V012000 (AIR BAGS) AND 16V593000 (SUSPENSION) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957677February 28, 2017
SUSPENSION
GOT A RECALL ALERT IN THE MAIL IN OCT 2016 BUT STATES THEY WILL REACH OUT WHEN PARTS ARE AVAILABLE. IT'S ALMOST MARCH 2017 AND THEY ARE STILL SAYING THEY DON'T HAVE THE PARTS. THE DESCRIPTION IN THE RECALL REFERENCES SALT IN THE WINTER ULTIMATELY CORRODING THE BALL JOINT. SOUNDS LIKE A SIGNIFICANT RISK TO ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947542January 25, 2017
SUSPENSION
TL* THE CONTACT OWNS A 2012 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920295October 31, 2016
STEERING
TL* THE CONTACT OWNED A 2012 MAZDA CX-7. WHILE ADJUSTING THE HEAT AND DRIVING 20 MPH, THE VEHICLE VEERED INADVERTENTLY AND CRASHED INTO A CONCRETE WALL. THE AIR BAGS DEPLOYED. THE CONTACT SUSTAINED INJURIES TO THE LOWER BACK, NECK, AND CHEST AREA. MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE DEALER STATED THAT THE SUSPENSION SYSTEM WAS DAMAGED. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER WAS NOTIFIED, BUT WOULD NOT SEND A REPRESENTATIVE TO INSPECT THE VEHICLE. THE FAILURE MILEAGE WAS 50,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10883441July 7, 2016
AIR BAGS
TL* THE CONTACT OWNED A 2012 MAZDA CX-7. WHILE DRIVING APPROXIMATELY 30 MPH, ANOTHER VEHICLE CRASHED INTO THE DRIVER SIDE OF THE CONTACT'S VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO A UTILITY POLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED SEVERE NECK AND BACK PAINS THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A SALVAGE FACILITY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 119,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10846251March 12, 2016
STRUCTURE:BODY
THREE DOOR LATCH SCREWS ON THE DRIVER'S FRONT DOOR CAME COMPLETELY OUT AND WERE MISSING WHEN I DISCOVERED THE PROBLEM. THE DOOR WOULD NOT CLOSE TIGHTLY AND WIND NOISE COULD BE HEARD WHEN DRIVING. THERE WAS A RECALL ON MAZDA 6 VEHICLES WITH EXACTLY THIS SAME PROBLEM. ALSO, THE SCREWS ON THE OTHER 3 DOORS WERE NOT TIGHT AND I HAD TO TIGHTEN THEM. THE PROBLEM WAS DISCOVERED WHILE THE CX7 WAS PARKED IN THE DRIVEWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522903July 2, 2013
POWER TRAIN, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2012 MAZDA CX-7. THE CONTACT STATED THAT THE VEHICLE SURGED FORWARD WHILE ENTERING TRAFFIC AND SURGED WHEN BEING DRIVEN ON AN INCLINE. THE VEHICLE WAS TAKEN TO THE DEALER AND A DIAGNOSTIC WAS PERFORMED; WHICH LOCATED THE FAILURE AS THE BRAKE OVER DRIVE SYSTEM. THE BRAKE OVER DRIVE SYSTEM WAS INSPECTED AND WAS DETERMINED TO HAVE BEEN OPERATING NORMALLY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 14,000 AND THE CURRENT MILEAGE AS 15,000. 8/26/13 *CN THE CONSUMER STATED HE EXPERIENCED THREE INSTANCES OF POWER SURGES WITH THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454787April 10, 2012
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, EXTERIOR LIGHTING
INSTRUMENTS ARE RECESSED AND ARE DIFFICULT TO SEE IN THE DAYLIGHT. WITH THE HEADLIGHTS ON THEY ARE POORLY LIGHTED AND ARE HARD TO SEE AT NIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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