Mazda CX-7 Complaints (2007)

528 consumer complaints on file.

#10394457April 6, 2011
ENGINE AND ENGINE COOLING:COOLING SYSTEM
MAZDA SENT A LETTER TO REPORT A KNOWN ISSUE WITH THE 2007 AND 2008 CX-7 IN AUGUST 2010. THE A/C COMPRESSOR WAS CREATING ISSUES AND MAZDA EXTENDED THE WARRANTY TO 60,000 MILES. THE LETTER INDICATED THAT NO ACTION WAS NEEDED UNLESS YOU HEARD A STRANGE "NOISE". BASED ON MY EXPERIENCE AND THOSE OF OTHERS, THE PROBLEM OCCURS WITH NO WARNING AND ALL OF A SUDDEN THE A/C STOPS WORKING AND SMOKE BEGINS TO COME FROM UNDER THE HOOD. THE ISSUE CAN ALSO CAUSE THE POWER STEERING TO GO OUT AND THE CAR TO STALL SO HOW CAN THIS NOT BE A SAFETY CONCERN AND NOT BE CONSIDERED A RECALL? THE WARRANTY IS ONLY EXTENDED TO 60,000 MILES AND THERE ARE MANY CASES WHERE THE PROBLEM DOES NOT OCCUR UNTIL AFTER 60,000 MILES. IS MAZDA JUST HOPING THAT MOST WILL HAPPEN AFTER 60K SO THEY DON'T HAVE TO PAY FOR THE REPAIR? I HAD THE DEALER CHECK IT DURING A ROUTINE SERVICE BUT THEY WOULDN'T REPAIR IT UNLESS THERE WAS A "NOISE". WHILE ON VACATION, MY CAR A/C STOPPED WORKING AND STARTED TO MAKE THE "NOISE". THEN SMOKE STARTED TO COME OUT FROM UNDER THE HOOD, FRIGHTENING MY KIDS IN THE CAR. WE WERE TRAVELING ON THE INTERSTATE AT THE TIME AND HAD TO FIND A SAFE PLACE TO PULL ASIDE. WE BARELY MADE IT TO THE NEAREST MECHANIC BEFORE THE BELT BROKE. MY CAR HAD 65,000 MILES AND MAZDA WILL NOT PAY FOR THE COST OF THE REPAIR, NOR THE COST TO RENT A CAR IN ITS PLACE. NOW I AM OUT ALMOST $1,700 FOR REPAIRS AND RENTAL FEES. THIS ISSUE NEEDS TO BE INVESTIGATED. DOES SOMEONE HAVE TO DIE IN AN ACCIDENT AS A RESULT FOR MAZDA TO BE HELD ACCOUNTABLE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10394218April 4, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2007 MAZDA CX7. THE CONTACT STATED WAS DRIVING 55 MPH WHEN THE ENGINE OIL SHIELD COVER SEPARATED FROM THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WITH THE DEALER ONE DAY PRIOR TO THE FAILURE FOR ROUTINE OIL CHANGE. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO PERFORMED A DIAGNOSTIC AND LOCATED THE FAILURE AT THE ENGINE OIL PLASTIC SHIELD COVER. THE DEALER ADVISED THAT THERE WAS A POSSIBILITY THAT THE SCREWS MAY NOT HAVE BEEN PLACED BACK CORRECTLY. THE DEALER REPLACED THE OIL COVER SHIELD WITH THE SAME DEFECTED PLASTIC AND THERE WERE NO FURTHER REPAIRS. THE FAILURE AND THE CURRENT MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10382987February 16, 2011
POWER TRAIN, ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE
I OWN A 2007 MAZDA CX7. SINCE I BOUGHT THE CAR, AT 29K MILES I HAD TO HAVE THE FUEL TANK REPLACED. AT AROUND 34K HAD TO HAVE THE TURBO LOOKED AT BECAUSE OF BLACK SMOKE BLOWING ON MY BUMPER, MAZDA REPLACED THE PIPES. MY PIPES WERE STILL SMOKING, HAD TO TAKE OFF WORK, TAKE CAR IN AGAIN BECAUSE OF BLACK SMOKE, MAZDA TRIED REPLACING RINGS IN TURBO, STILL BLOWIN BLUISH WHITE SMOKE, NOW GETTING TURBO REPLACED. I HAD THE AIR COMPRESSOR REPLACED A ABOUT A MONTH AGO. NOW I HAVE A TICKING NOISE COMING FROM ENGINE AND I'M SCARED THE TIMING CHAIN WILL BREAK SOON. MAZDA NEEDS TO REPLACE THE TIMING CHAINS ON THESE MODELS. I THINK MAZDA SHOULD DO THE RIGHT THING AN RECALL THIS MODEL, YR BEFORE SOMEONE GETS HURT OR BREAKS DOWN IN THE MIDDLE OF NOWHERE WITH KIDS IN THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10382689February 15, 2011
EQUIPMENT, ENGINE AND ENGINE COOLING
MY 2007 MAZDA CX-7 AIR CONDITIONER COMPRESSOR LOCKED UP CAUSING MINOR ACCIDENT FROM UNDRIVEABILITY.*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10381388February 10, 2011
ENGINE AND ENGINE COOLING:COOLING SYSTEM
WHILE DRIVING HOME WITH MY A/C ON, MY 2007 MAZDA CX7 BEGAN MAKING A TERRIBLE WHINING & GRINDING SOUND, FOLLOWED BY BILLOWS OF SMOKE COMING FROM UNDER THE HOOD. I IMMEDIATELY PULLED OFF THE ROAD, TURNED OFF THE CAR AND OPENED THE HOOD, WHICH CONTINUED TO SMOKE FOR SOME TIME AND THERE WAS A SMELL OF BURNING RUBBER. I BURNED MY HAND IN THE PROCESS. THE CAR WAS DEEMED UNSAFE AND UNDRIVEABLE AND HAD TO BE TOWED BACK TO THE NEAREST MAZDA DEALER WHERE WE HAD ALSO PURCHASED THE VEHICLE. IT WAS LATE AT NIGHT, SO ,THE NEXT MORNING I RECEIVED A CALL FROM THE DEALER TELLING ME THE FIRE STARTED WITH THE A/C COMPRESSOR, WHICH THEN IGNITED THE DRIVE BELT. THAT'S WHY IT SMELLED SO AWFUL. HE SAID IT WAS "BURNED BADLY". THE PARTS WERE NOT IN STOCK, SO, THEY HAVE TO ORDER NEW PARTS. SO, I'M WITHOUT TRANSPORTATION. NO OFFER FROM THE DEALER FOR A RENTAL. THEY ALSO DID NOT TELL ME THAT THERE WAS A RECALL ON 2007 MAZDA CX7 A/C COMPRESSORS, WHICH I LEARNED ABOUT BY ONLINE RESEARCH. I NEVER RECEIVED A LETTER FROM MAZDA REGARDING THE RECALL. SO, IT TURNS OUT THAT MANY, MANY PEOPLE ARE EXPERIENCING THE SAME ISSUE AND NOT ENOUGH IS BEING DONE ABOUT IT TO FIX THE PROBLEM. THE CAR HAS LESS THAN 30K MILES AND RECENTLY HAD A FULL INSPECTION BY THE DEALER. I'M NOW WAITING TO FIND OUT IF THE DEALER WILL TRY TO GET ME TO PAY FOR THIS OR IF THEY WILL HONOR THE WARRANTY. MANY ONLINE COMPLAINANTS ARE BEING DENIED AND ARE BEING FORCED TO PAY FOR THIS THEMSELVES. THIS IS NOT RIGHT. *TR
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10380136February 3, 2011
EQUIPMENT, ENGINE AND ENGINE COOLING
IN APRIL 2009 THE AIR CONDITIONER COMPRESSOR FAILED ON MY 2007 MAZDA CX-7. THERE WAS APPROXIMATELY 49,000 MILES ON THE CAR WHEN THIS HAPPENED. WE REPLACED THE COMPRESSOR WITH AN AFTERMARKET COMPRESSOR BECAUSE THE DEALER INDICATED IT WAS NOT IN WARRANTY. SOME TIME LATER WE RECEIVED A LETTER FROM MAZDA EXTENDING THE WARRANTY ON THE COMPRESSOR TO 60,000 MILES. IN THE LETTER MAZDA EXPLAINED THAT IF THE COMPRESSOR HAD ALREADY BEEN CHANGED THEY WOULD REIMBURSE US FOR THE CHARGES. THE PAPERWORK HAD BEEN MISPLACED AT THE TIME SO WE DID NOT CONTACT MAZDA FOR REIMBURSEMENT. IN DECEMBER 2010 MY DAUGHTER WAS DRIVING THE CAR IN DALLAS TEXAS WHEN SHE HEARD A NOISE COMING FROM UNDER THE HOOD. A BURNING SMELL STARTED COMING THROUGH THE VENTS, THEN SMOKE STARTED COMING INTO THE CAR, SHE HAD TO CROSS THREE LANES OF TRAFFIC TO GET OFF OF THE ROAD. THE CAR STOPPED RUNNING BEFORE SHE COULD GET OFF OF THE ROAD. A DRIVER STOPPED AND HELPED HER GET THE CAR OFF OF THE ROAD, LUCKILY NO ONE WAS INJURED. SHE CALLED ME AND TOLD ME WHAT HAPPENED, I CALLED FOR A WRECKER AND HAD THE CAR TOWED TO A MAZDA DEALERSHIP NEARBY. THE SERVICE MANAGER CALLED ME AND TOLD ME IT WOULD COST APPROXIMATELY $ 1,800.00 TO REPAIR THE CAR. HE ALSO TOLD ME THAT THE MILEAGE HAD EXCEEDED ITS LIMITS FOR WARRANTY. HE LATER CALLED AND SAID THAT WHEN THE BELT BROKE IT HAD DAMAGED THE PULLEY ON THE CRANKSHAFT AND THAT FOR THE CAR TO RUN PROPERLY IT WOULD ALSO NEED TO BE REPLACED. I CONTACTED THE CONSUMER DIVISION OF MAZDA AND WAS BASICALLY TOLD THERE WAS NOTHING THEY COULD DO, THEY EXTENDED THE WARRANTY TO 60,000 MILES AND THAT THE CAR HAD EXCEEDED ITS WARRANTY. IT IS NOT NORMAL FOR AC COMPRESSORS TO FAIL IN SUCH A SHORT TIME UNLESS THERE IS A DEFECT. MAZDA KNEW THIS THAT IS WHY THEY EXTENDED THE WARRANTY. MAZDA NEEDS TO RECALL THESE DEFECTIVE COMPRESSORS BEFORE SOMEONE IS SEVERELY INJURED OR KILLED IN A WRECK CAUSED BY THE COMPRESSOR LOCKING UP. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10377012January 18, 2011
ENGINE AND ENGINE COOLING:ENGINE
TURBO ENGINE FAILURE. MAJOR PROBLEM #3 -2007 CX-7 1. A/C CONDERSON FROZEN - COST $1,225.00 2. TIMING CHAIN BROKE-CRACKED GASKET,BENT VALUDE, ETC $3,025.00 3. TURBO ENGINE FAILURE UNKNOWN AT THE MAZDA DEALER SHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376606January 13, 2011
ENGINE AND ENGINE COOLING:ENGINE
2007 GRAND TOURING MAZDA CX-7 HAD BAD A/C COMPRESSOR AS TYPICAL WITH MODEL AT 30K MILES AND WAS PUTTING OUT BLACK WHEN CAR RETURNED IN A "FIXED" CONDITION. THEY SITED THAT WE HAD "DIRTY OIL". TIMING CHAIN WENT TAKING ENGINE AT 42K MILES AND WE WERE FIRST DENIED WARRANTY WORK DUE TO SLUDGE ENGINE WITH MAZDA STATING IT WAS OUR LACK OF MAINTENANCE. AFTER FILING FOR BBB ARBITRATION THE AGREED TO REPLACE ENGINE AND TURBO IF WE PAID THE $900 LABOR BILL. CAR CAME BACK AFTER A MONTH WITH A RATTLE AND PUTTING OUT WHITE SMOKE. RATTLE I WAS TOLD ON PHONE AT FIRST WAS NOT REPEATABLE THEN WHEN ADDRESSED FACE TO FACE WAS A LOOSE ENGINE BRACKET BUT WENT ON PAPERWORK AS STABILIZER BARS FRONT AND REAR. ENGINE WITH 2400 MILES ON IT IS STILL PUTTING OUT WHITE SMOKE AND ACTING SLUGGISH AND TRANSMISSION SHIFTS HARD AND LIKES GEARS 2 AND 4 FOR THE MOST PART. FIRST WAS TOLD THEY COULD NOT SEE SMOKE THEN WHEN ADDRESSED FACE TO FACE WAS TOLD CAUSE IT WAS COLD OUTSIDE THEN SECOND EXCUSE WAS CONDENSATION.. WAS TOLD BY MECHANIC FRIEND HE THINKS TURBO IS GOING BAD AFTER A WHOPPING 2400 MILES. SPOUSE WONT LET ME OPERATE CAR ANY LONGER IN FEAR IT WILL BREAK DOWN CAUSING ACCIDENT. AS FAR AS THEIR SERVICE BULLETIN STATES THAT THEY DON'T HAVE THE TURBO VALVE FIX YET.. HOW AM I TO THINK I RECEIVED A "FIXED" CAR IF I GOT A REBUILT ENGINE A NEW BUT SAME BRAND ETC TURBO... NOT SAFE AND SAD TO THINK SOMEONE WILL HAVE TO DIE BEFORE THIS IS ADDRESSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10374877January 6, 2011
ENGINE AND ENGINE COOLING
COMPLETE ENGINE FAILURE WITHOUT WARNING WHILE TRAVELING 70 M.P.H DOWN 40 EAST XMAS EVE EVENING. I PRAYED MY CHILD AND I WOULDN'T END UP DEAD WHILE TRYING TO CUT ACROSS TWO LANES TO GET OFF THE ROAD IN MY VEHICLE WITHOUT ENGINE POWER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10374949January 6, 2011
ENGINE AND ENGINE COOLING, ENGINE AND ENGINE COOLING:ENGINE, SUSPENSION:REAR, ELECTRICAL SYSTEM
AN EXCESS OF WHITE SMOKE EMITTED FROM EXHAUST UPON ACCELERATION AFTER A BRIEF PERIOD OF IDLE. IT WAS DETERMINED THAT A FAULTY TURBO CHARGER WAS TO BLAME. SO THE CAR WAS IN THE SHOP FOR 7 DAYS WHILE THEY REPLACED THE TURBO. SEVERAL MONTHS LATER THE CAR WOULDN'T START AFTER SITTING IN A HEATED GARAGE OVERNIGHT. IT SOUNDED AS THOUGH THE CYLINDERS WEREN'T FIRING PROPERLY. CAR WAS TOWED TO MECHANIC WHO IDENTIFIED ISSUE AS FOULED CYLINDER HEADS FROM PRIOR FAILURE OF TURBO. THIS TIME THE ENTIRE ENGINE WAS REPLACED. AGAIN THE CAR WAS IN THE SHOP FOR APPROXIMATELY SEVEN DAYS. SOME MONTHS LATER AN OPPRESSIVE AMOUNT OF ROAD NOISE APPEARED AT ALL SPEEDS ON ALL ROAD SURFACES. WE WERE DIRECTED THAT THE TIRES WERE TO BLAME. AFTER REPLACING ALL 4 TIRES AT A COST OF NEARLY $800 THE SOUND PERSISTED. UPON FURTHER INSPECTION THE TECHNICIAN FOUND THAT THE WHEEL SPEED SENSORS ON THE REAR WHEELS HAD FAILED ALLOWING WATER TO SEEP IN AND RUST REAR WHEEL BEARINGS. ALL FOUR WHEEL BEARINGS WHERE REPLACED. TODAY THE VEHICLE IS AGAIN IN FOR ENGINE REPAIR TO REPLACE THE OXYGEN SENSOR AND A DEAD BATTERY. AFTER OWNING THE CAR FOR 18 MONTHS IT IS HAS BEEN IN THE SHOP FOR A TOTAL OF APPROXIMATELY 4 WEEKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10374644January 4, 2011
ENGINE AND ENGINE COOLING:COOLING SYSTEM
2007 MAZDA CX-7 - A/C COMPRESSOR WENT OUT (MILEAGE 43,090 AND OUT OF WARRANTY) ON WAY TO WORK ON 1/4/11 AROUND 7:30AM. MY CAR STARTED MAKING LOUD NOISES FROM THE ENGINE THE DAY BEFORE BUT THEIR WERE NO WARNING SIGNS IN MY CAR. ON MY WAY TO WORK A LOT OF WHITE SMOKE FROM MY TALE PIPES STARTED COMING OUT AND THE NOISE GOT LOUDER ALONG WITH A BURNING SMELL AND THEN MY BATTERY LIGHT CAME ON AND MY CAR CUT OFF WHILE I WAS ON THE HIGHWAY. I WAS LUCKY TO COAST OFF TO THE SIDE OF THE ROAD. $1250 TO REPLACE PARTS/TOW AND LABOR. SEEMS THIS IS A KNOWN ISSUE WITH MAZDA BECAUSE I HAVE BEEN ON A LOT OF FORUMS WHERE TONS OF PEOPLE ARE HAVING THE SAME ISSUE. MAZDA ON RT. 42 SOUTH JERSEY NJ DIDN'T MENTION THIS WAS A KNOWN ISSUE. MANY CUSTOMERS HAVE HAD THIS HAPPEN MULTIPLE TIMES. SOME WITHIN THE 36K BTB WARRANTY, SOME AFTER. WITH THIS BEING A KNOWN ISSUE, SHOULDN'T THIS BE A RECALL IF IT IS A PROBLEM THAT WILL OCCUR ON MOST 2007 CX-7'S WITH THE PART? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10374671January 4, 2011
ENGINE AND ENGINE COOLING:ENGINE
END OF SUMMER SERVICE, I COMPLAINED ABOUT A SMELL COMING FROM THE ENGINE LIKE BURNED BREAKS THE TECHNICIAN TOLD ME IT WAS NOTHING MAJOR AND THAT THEY WILL MONITOR IT ON THE NEXT SERVICE CALL. I TOOK IT FOR SERVICE ON MID DECEMBER AND THEY SERVICED THE TRANSMISSION, OIL CHANGE AND NO MENTION OF MAJOR PROBLEMS. ON DECEMBER 31ST ON MY WAY TO SILVERTHORNE FROM DENVER THE ENGINE STOPPED RUNNING ON A STEEP HILL SHUTTING DOWN POWER STEERING AND BREAKS, I WAS ABLE TO STOP THE CAR AND TOW THE CAR BACK TO DENVER, I WAS JUST INFORMED THAT MY THREE YEAR OLD CAR NEEDS A NEW ENGINE WORTH $7,200 VVT ACTUATOR AND TIMING CHAIN WERE SHOT AND THE ENGINE IS DEAD. I TOOK THIS CAR TO THE DEALERSHIP FOR SERVICE REGULARLY AND NOTHING WAS MENTIONED. I HAVE DONE RESEARCH AND THERE ARE HUNDREDS OF PEOPLE WITH THE SAME PROBLEM, PLEASE WHAT CAN YOU DO? I ONLY HAVE 93K MILES AND THE CAR IS THREE YEARS OLD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373362December 29, 2010
AIR BAGS
AIRBAG SAFETY SENSORS FAILED IN MY 2007 MAZDA CX-7. AIRBAG LIGHT STARTED COMING ON ABOUT 2 WEEKS BEFORE TOOK VEHICLE TO DEALERSHIP. CALLED DEALERSHIP AD WAS TOLD IT COULD BE JUST BAGGAGE ON PASSENGER SIDE SEAT AND TO COME IN IF PERSISTS. IT PERSISTED AND TOOK VEHICLE IN TO BE INSPECTED. TECHNICIANS SAID SENSORS UNDERNEATH FRONT SEATS FAILED AND NEEDED TO BE RECALIBRATED. AUTHORIZED THE REPAIR DRIVERS SIDE SEAT WAS RECALIBRATED BUT PASSENGER SIDE COULD NOT. AIRBAG SAFETY SENSORS NOT COVERED BY EXTENDED WARRANTY OFFERED BY MAZDA AND MAZDA WILL NOT FIX SAFETY ISSUE BECAUSE VEHICLE NO LONGER UNDER MANUFACTURERS WARRANTY. TECHNICIANS COULD NOT GIVE ME A REASON WHY THE SENSORS FAILED AND WHY MAZDA DOES NOT COVER SAFETY ITEMS THAT CAN SAVE A LIFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373063December 26, 2010
POWER TRAIN, ENGINE AND ENGINE COOLING
MY WIFE'S 2007 CX7 WAS IN A PARKING LOT. MY WIFE STARTED IT UP, CAME TO A STOP SIGN AND THE CAR DIED WITHOUT WARNING. IT HAD 65,000 MILES ON IT (5000 OVER THE WARRANTY) AND WASN'T EVEN 3 YEARS OLD. WE HAD ALWAYS GOTTEN REGULAR OIL CHANGES AND HAD JUST HAD ONE THE WEEK BEFORE. WE HAD IT TOWED TO THE NEAREST MAZDA DEALER. THE FIRST TIME I TALKED TO A SERVICE TECH HE MENTIONED THE TIMING CHAIN BREAKING. LATER, THEY EXPLAINED IT AS A VALVE (VARIABLE VALVE TIMING ACTUATOR?) FAILING AND CAUSING OIL CHAIN FAILURE (JUMPING THE GEARING). MY BILL ($7500 - NEW ENGINE) ONLY STATES INTERNAL PARTS FAILURE. THEY TRIED TO INDICATE THE OIL WAS DIRTY EVEN THOUGHT THE OIL WAS CHANGED LESS THAN A WEEK PRIOR. AFTER READING THROUGH MANY CX7 FORUMS ONLINE IT SEEMS THEY WERE TRYING TO BUILD A CASE FOR ENGINE SLUDGE TO COVER THEMSELVES. LESS THAN 2 MONTHS LATER REPLACED INTAKE MANIFOLD SHUTTER VALVE AND HAD TO FLUSH AND RESEAL BRAKE LINES. WENT TO KERRY MAZDA OF KY TO ORIGINALLY PURCHASE A 2008 BECAUSE OF LOW FINANCE DEALS. THEY SHIFTED MY ATTENTION TO THE 2007 (3500 MILES) AND I AGREED BECAUSE OF THE CERTIFIED NEW (100,000 MILES) PROGRAM. WHEN I FOUND OUT I DIDN'T HAVE 100,000 MILE COVERAGE I WENT BACK TO DEALER AND WE PULLED THE PAPERWORK AND UNDER THE WARRANTY IT SAYS CERTIFIED AND ALSO REMAINDER MANUFACTURER'S WARRANTY. SO IT ENDS UP THEY SOLD ME A USED CAR AS NEW AND I DIDN'T EVEN GET THE FINANCING OF A NEW CAR - VERY SHADY. MAZDA CORPORATE WAS OF NO HELP EITHER, SIMPLY STATING THE CAR WAS OUT OF WARRANTY AND THERE WAS NOTHING THEY COULD DO. NEEDLESS TO SAY I WILL NEVER BUY MAZDA AGAIN. I WILL ALSO MAKE SURE I DON'T TRUST WHAT THEY SAY AND MAKE SURE I READ AND UNDERSTAND EVERY PAGE EVEN AS THEY TRY AND RUSH YOU THROUGH IT. I FEAR SOMEONE WILL BE KILLED WHEN THEIR CX7 SUDDENLY STOPS ON A BUSY HIGHWAY. HOPEFULLY, MAZDA WILL ADDRESS THE PROBLEM BEFORE THAT HAPPENS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10372123December 22, 2010
POWER TRAIN
WE HAVE A 2007 MAZDA CX-7 WITH 67,000 MILES ON IT. MY WIFE WAS DRIVING IT ON THE HIGHWAY, SET THE CRUISE CONTROL AND MOMENTS LATER THE ENGINE DIED. TURNS OUT THE PROBLEM WAS CAUSED BY A TIMING CHAIN ON VARIABLE VALVE TIMING ACTUATOR FAILING AND DAMAGING THE ENGINE. WE HAVE READ MANY OTHER PEOPLE THAT HAVE HAD ISSUE WITH THE TIMING CHAIN AND VVT. MAZDA IS UNWILLING TO ASSIST US IN REPLACING THE DAMAGES. WHAT UPSETS US MOST IS MY WIFE COULD HAVE BEEN INJURED OR KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370844December 15, 2010
SUSPENSION:FRONT, ENGINE AND ENGINE COOLING:COOLING SYSTEM, ELECTRICAL SYSTEM, STRUCTURE:FRAME AND MEMBERS
I HAVE MY 2007 MAZDA FOR A YEAR AND IT HAS BEEN AT THE DEALERSHIP FOR 1/2 THE TIME I'VE OWNED IT . IT IS THE WORST VEHICLE THAT MAZDA COULD HAVE MADE IT NEEDS TO BE RECALLED BECAUSE OF NUMEROUS PROBLEM SOMEONE IS GOING TO LOSE THERE LIFE. I HAVE HAD SO MANY THINGS DONE TO MY VEHICLE ACTUATOR 2 OIL ON THE ENGINE, TURBO WENT OUT, TIMING BELT , TIE ROD BROKE AND TIRE CAME OFF AND HIT A TRUCK, AIR CONDITIONING WENT OUT , THE LIST CAN GO ON AND ON JUST GOT IT BACK AFTER BEING REPAIRED AND IT HAS TO GO BACK TO THE SHOP ON FRIDAY THIS IS THE WORST CAR IN THE WORLD IT IS A LEMON MAZDA SHOULD BE SHAME OF THEMSELVES FOR SELLING THIS PIECE OF CRAP. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10368963December 3, 2010
STEERING:LINKAGES:TIE ROD ASSEMBLY, EXTERIOR LIGHTING, EQUIPMENT:APPLIANCE:AIR CONDITIONER, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
2007 MAZDA CX-7. CONSUMER EXPERIENCED SEVERAL PROBLEMS WITH VEHICLE *TGW THE CONSUMER STATED SHORTLY AFTER SHE PURCHASED THE VEHICLE, SHE NOTICED THE HEADLIGHTS POINTING TOWARD THE GROUND AND IT TOOK 3-5 TRIPS TO THE DEALER BEFORE IT WAS PROPERLY FIXED. IN JUNE 2010, THE CHECK ENGINE LIGHT ILLUMINATED. THE DEALER DIAGNOSED THE PROBLEM AS AN EVAP SYSTEM LEAK WHICH COST $461.80. IN OCTOBER 2010, DURING A ROUTINE INSPECTION, IT WAS DISCOVERED THAT THE VEHICLE NEEDED AN OUTER TIE ROD END, IN ADDITION TO THAT AN ALIGNMENT WAS ALSO NEEDED. ONE WEEK LATER, THE AC COMPRESSOR FAILED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10365772November 15, 2010
ENGINE AND ENGINE COOLING:ENGINE
TIMING BELT BROKE AT 80,000 MILES REQUIRING A NEW ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10365599November 14, 2010
ENGINE AND ENGINE COOLING
2007 MAZDA CX7, AT 57,211 MILES , AIR CONDITION COMPRESSOR FROZE, DISABLED CAR. ON 10/27/10 88 K MILES, CAR WOULD NOT START, INDEPENDENT GARAGE DETERMINED IT NEEDS A NEW ENGINE.CALLED MAZDA CORP. FILE # 132495780. MAZDA REPRESENTATIVE ASKED TO TOW THE CAR TO A MAZDA DEALER FOR DIAGNOSTICS, AND MAZDA WILL SEND A FIELD MANAGER TO DETERMINE IF THE ENGINE FAILURE IS DUE TO MANUFACTURER DEFECT OR NOT. MAZDA MAY BE WILLING TO OFFER AFTER WARRANTY ASSISTANCE IN THE COST OF THE REPAIR OR EVEN COVER THE ENTIRE COST. CAR WAS TOWED TO A MAZDA DEALER ON 10/28/10 AM. AT 5 PM SAME DAY, DEALER CALLED MY WIFE AND SAID THAT THE CAR NEEDS A NEW ENGINE AND IT WILL COST $8000 + TO FIX IT, AND THE MAZDA CORP FIELD MANAGER SAID THAT BASED ON THE MAINTENANCE RECORD AND MILEAGE, MAZDA CORP WILL NOT OFFER ANY ASSISTANCE. I WAS NEVER ASKED TO PROVIDE ANY MAINTENANCE RECORDS AND I DO NOT BELIEVE THE FIELD MANAGER EVEN LOOKED AT THE CAR AS MAZDA REPRESENTATIVE SAID HE WOULD. THIER IS 195 COMPLAINS FILED WITH THE ODI IN REGARD TO 2007 CX7 COMPRESSOR AND/OR ENGINE FAILURE. I BELIEVE THAT THE AIR COMPRESSOR AND THE ENGINE FAILURE ARE DUE TO MANUFACTURER DEFECT. MAZDA CORP. IS VERY WELL AWARE OF IT , AND NOT OWNING UP TO IT. MAZDA CORP IS NOT EVEN HONORING CARS UNDER WARRANTY IN MOST CASES, USING THE EXCUSE OF LAKE OF MAINTENANCE RECORDS AND SLUDGE IN THE ENGINE. MAY BE MAZDA CORP. AND THE NHTSA ARE WAITING FOR SOME ONE TO DIE BEFORE THEY INVESTIGATE THE PROBLEM WITH THE ENGINE AND COMPRESSOR ON THE 2007 CX 7. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10364142November 5, 2010
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2007 MAZDA CX7. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR ANOTHER REPAIR AND ALSO INFORMED THE DEALER THAT IT WAS MAKING A NOISE. THE DEALER REPLACED THE VVT ACTUATOR AT THAT TIME. THE VEHICLE WAS TAKEN BACK TO THE DEALER BECAUSE THE CONTACT NOTICED THAT THE FAILURE CONTINUED. THE DEALER STATED THAT THE AIR CONDITIONER COMPRESSOR WAS THE CAUSE OF THE FAILURE. AFTER TWO DAYS, WHILE DRIVING THE CONTACT NOTICED THE NOISE AGAIN SO THE VEHICLE WAS TAKEN BACK TO THE DEALER; THE DEALER REPLACED THE SERPENTINE BELT AND PULLEY SYSTEM. THE FAILURE CONTINUED, THE NOISE WORSENED AND THE VEHICLE LOST MOMENTUM WHILE SHE WAS DRIVING; THE DEALER THEN STATED THAT SHE NEEDED A NEW ENGINE, NEW TURBO, NEW PULLEY AND VVT ACTUATOR. THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO ASKED THAT SHE SUBMIT MAINTENANCE RECORDS BUT OFFERED NO ASSISTANCE. THE CURRENT MILEAGE WAS APPROXIMATELY 46,000. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Mazda CX-7