Mazda CX-50 Service Bulletins
354 manufacturer communications on file.
- June 5, 2023•Document ID: 10238697Service Bulletin/Repair InstructionsSTRUCTURE; EQUIPMENT
- Mfr Comm. #:
- SA-036-23
- Date Added:
- July 5, 2023
- Manufacturer:
- MAZDA
SummaryInterior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use, the antistatic components may crystallize slightly, giving an appearance of white stains on the surface. To remove the stains, wipe the stained surface with a towel soaked with water mixed with a small portion of a neutral detergent. If the white stains reappear again, simply wipe them again in the same way. NOTE: The antistatic effect does not deteriorate with this procedure.
Associated Products (18)Associated Documents - June 1, 2023•Document ID: 10238706Service Bulletin/Repair InstructionsTRAILER HITCHES; SEATS; VISIBILITY
- Mfr Comm. #:
- ONP08
- Date Added:
- July 6, 2023
- Manufacturer:
- MAZDA
SummaryONP08 - 2023 CX-50 OWNERS MANUAL CONCERN - LEAFLET INSERT - The Owners Manual for certain CX-50 vehicles does not contain instructions as summarized below, which could cause a customer to not properly understand certain operating procedures and warnings/cautions. Therefore, we sent a leaflet with updated information to certain CX-50 vehicles. This campaign is not a recall or special service program and no repair is required. Below is a summary of the leaflet and updated (missing) instructions: Operating procedures for the front passenger power seat (slide, recline & height adjustment) Operating procedures for the remote handle of rear seats, warnings & caution indications Warning when operating the power folding outside mirror Function overview, warnings & caution about Trailer Stability Control (TSC)
Associated Products (1)Associated Documents - June 1, 2023•Document ID: 10238668Service Bulletin/Repair InstructionsSEATS
- Mfr Comm. #:
- 09-007-23b
- Date Added:
- July 5, 2023
- Manufacturer:
- MAZDA
SummaryAt PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.
Associated Products (18)Associated Documents - May 31, 2023•Document ID: 10237208Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- SA-005-23a
- Date Added:
- June 4, 2023
- Manufacturer:
- MAZDA
SummaryCustomers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
Associated Products (16)Associated Documents - May 24, 2023•Document ID: 10237216Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-032-23
- Date Added:
- June 4, 2023
- Manufacturer:
- MAZDA
SummaryIf you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of unusual electrical concerns caused by aftermarket devices.
Associated Products (22)2024 Mazda CX-902023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302023 Mazda MX-52022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302022 Mazda MX-52021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda22021 Mazda Mazda3+ 2 moreAssociated Documents - May 24, 2023•Document ID: 10237210Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SA-015-23c
- Date Added:
- June 4, 2023
- Manufacturer:
- MAZDA
SummaryFrequently Asked Questions (FAQ)
Associated Products (16)Associated Documents - May 24, 2023•Document ID: 10237209Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT; ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SA-009-23d
- Date Added:
- June 4, 2023
- Manufacturer:
- MAZDA
SummarySome customers may complain about any of the following:1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Unlock, Lights ON / OFF, 3. MAZDA CONNECT connected vehicle reception strength icon shows "X" or " ".
Associated Products (16)Associated Documents - May 17, 2023•Document ID: 10237215Service Bulletin/Repair InstructionsWHEELS
- Mfr Comm. #:
- SA-031-23
- Date Added:
- June 4, 2023
- Manufacturer:
- MAZDA
SummarySome automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under the clear coating. The damaged area has the appearance of dark stains or discoloration.
Associated Products (22)2024 Mazda CX-902023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302023 Mazda MX-52022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302022 Mazda MX-52021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda22021 Mazda Mazda3+ 2 moreAssociated Documents - May 11, 2023•Document ID: 10237220Service Bulletin/Repair InstructionsLATCHES/LOCKS/LINKAGES:DOORS:LOCK
- Mfr Comm. #:
- MSP60
- Date Added:
- June 4, 2023
- Manufacturer:
- MAZDA
SummaryMSP60 2023MY CX-50 DRIVER DOOR LOCK CONCERN - TEMPORARILY SUSPENDED Attention all Mazda Dealers: Please see the Dealer Email below sent May 11, 2023. The MSP60 campaign is temporarily suspended. Any repairs in progress can continue as needed.
Associated Products (1)Associated Documents - May 9, 2023•Document ID: 10237197Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:12V/24V/48V BATTERY; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 01-007-23
- Date Added:
- June 4, 2023
- Manufacturer:
- MAZDA
SummaryThe Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code.
Associated Products (22)2024 Mazda CX-902023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302023 Mazda MX-52022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302022 Mazda MX-52021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda22021 Mazda Mazda3+ 2 moreAssociated Documents - May 3, 2023•Document ID: 10237198Service Bulletin/Repair InstructionsPOWER TRAIN; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
- Mfr Comm. #:
- 05-001-23
- Date Added:
- June 4, 2023
- Manufacturer:
- MAZDA
SummarySome customers may experience a shock during driving at low speeds when starting from a stop with the accelerator pedal depressed slightly. This may be caused by improper control software of the TCM causing improper lock up operation. To eliminate this concern, the control software of the TCM has been modified.
Associated Products (1)Associated Documents - April 28, 2023•Document ID: 10235699Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-027-23
- Date Added:
- May 5, 2023
- Manufacturer:
- MAZDA
SummaryIn-Vehicle Network Malfunction error message. DTC U3000:04 (Telematics communication unit internal malfunction) stored. NOTE: The vehicle does not apply to 09-001/23 because CSP04 is not "OPEN".
Associated Products (14)Associated Documents - April 28, 2023•Document ID: 10235579Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- SA-015-23b
- Date Added:
- May 4, 2023
- Manufacturer:
- MAZDA
SummaryMazda Connected Services - Frequently Asked Questions (FQA)
Associated Products (16)Associated Documents - April 25, 2023•Document ID: 10235702Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SA-026-23
- Date Added:
- May 5, 2023
- Manufacturer:
- MAZDA
SummaryA tapping/rattling noise may be noticed from the valve train area. This operating condition can occur on new vehicles which have been delivered to Mazda dealers (due to loading and unloading from transport trucks or customers moving their vehicles in and out of their garages to wash the vehicle, etc.). This condition may also occur if the engine is not allowed to warm up after multiple cold starts.
Associated Products (12)Associated Documents - April 25, 2023•Document ID: 10235582Service Bulletin/Repair InstructionsWHEELS
- Mfr Comm. #:
- RF-23-06
- Date Added:
- May 4, 2023
- Manufacturer:
- MAZDA
SummaryDue to a short-term supplier change, a series of wheels are applicable from the 2023 CX-50. See table below for a visual representation along with the part number (part number can also be verified by the stamping located in the wheel).
Associated Products (1)Associated Documents - April 25, 2023•Document ID: 10235576Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING; EQUIPMENT:ELECTRICAL:INFOTAINMENT; LATCHES/LOCKS/LINKAGES
- Mfr Comm. #:
- SA-009-23c
- Date Added:
- May 4, 2023
- Manufacturer:
- MAZDA
SummarySome customers may complain about any of the following:1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative.Engine Start / Stop,Door Lock / Unlock,Lights ON / OFF. 3. MAZDA CONNECT connected vehicle reception strength icon shows "X" or " ".
Associated Products (16)Associated Documents - April 21, 2023•Document ID: 10235700Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-025-23
- Date Added:
- May 5, 2023
- Manufacturer:
- MAZDA
SummaryWhen the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is updated.
Associated Products (10)Associated Documents - April 19, 2023•Document ID: 10235581Service Bulletin/Repair InstructionsTRAILER HITCHES
- Mfr Comm. #:
- RF-23-05
- Date Added:
- May 4, 2023
- Manufacturer:
- MAZDA
SummaryCX-50 7-Way Trailer Hitch Harness Instructions. When installing CX-50 7-way trailer hitch harness, please make sure to use the newly updated installation instructions designated for part numbers VA41V7780A/VAS1V7780A. If the incorrect instruction printout is included with the parts, please discard it.
Associated Products (1)Associated Documents - April 14, 2023•Document ID: 10235701Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-022-23
- Date Added:
- May 5, 2023
- Manufacturer:
- MAZDA
SummarySome customers may complain about an intermittent Beep sound (popping sound) every 1-2 minutes while driving. This may be cause by a software error in the navigation SD card.
Associated Products (10)Associated Documents - April 14, 2023•Document ID: 10235696Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-021-23
- Date Added:
- May 5, 2023
- Manufacturer:
- MAZDA
SummaryQi Wireless Charger symptom troubleshooting
Associated Products (13)Associated Documents