Mazda CX-5 Service Bulletins (2019)

561 manufacturer communications on file.

• June 1, 2024•Document ID: 11000772

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER

  Mfr Comm. #:

  07-003-24a

  Date Added:

  June 4, 2024

  Manufacturer:

  MAZDA

  Summary

  Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 °F (10 °C) lower than the actual temperature, resulting in insufficient performance of the air conditioning. This is caused by inappropriate soldering in the ambient temperature sensor. To eliminate this concern, the soldering process has been enhanced at the supplier.

  Associated Products (54)

  2024 Mazda CX-302024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32023 Mazda CX-302023 Mazda CX-502023 Mazda Mazda32023 Mazda MX-52022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302022 Mazda MX-52021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32021 Mazda Mazda6+ 34 more
  Associated Documents

  • DownloadMC-11000772-0001.pdf↗
• May 24, 2024•Document ID: 11000355

  Service Bulletin/Repair Instructions
  ENGINE

  Mfr Comm. #:

  01-003-24

  Date Added:

  May 24, 2024

  Manufacturer:

  MAZDA

  Summary

  Some vehicles may have the check engine light on with DTC P0524:00 or P055F:00 stored in memory. Contamination in the engine oil may cause the engine oil solenoid valve to become stuck, resulting in improper operation of the oil pump and improper oil pressure.

  Associated Products (13)

  2021 Mazda CX-302021 Mazda CX-52021 Mazda Mazda32021 Mazda Mazda62020 Mazda CX-302020 Mazda CX-52020 Mazda Mazda32020 Mazda Mazda62019 Mazda CX-52019 Mazda Mazda32019 Mazda Mazda62018 Mazda CX-52018 Mazda Mazda6
  Associated Documents

  • DownloadMC-11000355-0001.pdf↗
• May 22, 2024•Document ID: 11000785

  Other
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  SA-032-24

  Date Added:

  June 4, 2024

  Manufacturer:

  MAZDA

  Summary

  The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code. NOTE: A Warranty Code is required for warranty claim submission

  Associated Products (49)

  2025 Mazda CX-702024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32024 Mazda MX-52023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302023 Mazda MX-52022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302022 Mazda MX-5+ 29 more
  Associated Documents

  • DownloadMC-11000785-0001.pdf↗
• April 26, 2024•Document ID: 10254187

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER; EQUIPMENT ADAPTIVE/MOBILITY

  Mfr Comm. #:

  SA-027-24

  Date Added:

  May 4, 2024

  Manufacturer:

  MAZDA

  Summary

  Some customers may complain about infotainment center display. Peeling, spider cracks and white dots.

  Associated Products (38)

  2022 Mazda MX-52021 Mazda CX-32021 Mazda Mazda22021 Mazda Mazda62021 Mazda MX-52020 Mazda CX-32020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda22020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda22019 Mazda Mazda62018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda2+ 18 more
  Associated Documents

  • DownloadMC-10254187-0001.pdf↗
• April 22, 2024•Document ID: 10254188

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER; ELECTRICAL SYSTEM

  Mfr Comm. #:

  07-003-24

  Date Added:

  May 4, 2024

  Manufacturer:

  MAZDA

  Summary

  Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 °F (10 °C) lower than the actual temperature, resulting in insufficient performance of the air conditioning. This is caused by inappropriate soldering in the ambient temperature sensor. To eliminate this concern, the soldering process has been enhanced at the supplier.

  Associated Products (53)

  2024 Mazda CX-302024 Mazda CX-502024 Mazda Mazda32023 Mazda CX-302023 Mazda CX-502023 Mazda Mazda32023 Mazda MX-302022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302022 Mazda MX-52021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32021 Mazda Mazda62021 Mazda MX-5+ 33 more
  Associated Documents

  • DownloadMC-10254188-0001.pdf↗
• April 10, 2024•Document ID: 10254191

  Service Bulletin/Repair Instructions
  WHEELS

  Mfr Comm. #:

  SA-022-24

  Date Added:

  May 4, 2024

  Manufacturer:

  MAZDA

  Summary

  Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under the clear coating. The damaged area has the appearance of dark stains or discoloration.

  Associated Products (70)

  2024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32024 Mazda MX-52023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302023 Mazda MX-52022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302022 Mazda MX-52021 Mazda CX-3+ 50 more
  Associated Documents

  • DownloadMC-10254191-0001.pdf↗
• March 8, 2024•Document ID: 10252508

  Service Bulletin/Repair Instructions
  SERVICE BRAKES, HYDRAULIC

  Mfr Comm. #:

  SA-016-24

  Date Added:

  April 3, 2024

  Manufacturer:

  MAZDA

  Summary

  Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in resolving their specific brake concern.

  Associated Products (64)

  2024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32024 Mazda MX-52023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302023 Mazda MX-52022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302022 Mazda MX-52021 Mazda CX-3+ 44 more
  Associated Documents

  • DownloadMC-10252508-0001.pdf↗
• March 6, 2024•Document ID: 10252507

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  PF-24-03

  Date Added:

  April 3, 2024

  Manufacturer:

  MAZDA

  Summary

  Due to limitations, certain vehicles from 2016 to current models might display an inaccurate transmission part number in the Global Electronic Parts Catalog (GEPC). To provide support in such cases, a temporary lookup guide has been developed for assistance.

  Associated Products (62)

  2025 Mazda CX-302025 Mazda CX-52025 Mazda CX-702025 Mazda CX-902025 Mazda Mazda32025 Mazda MX-52024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32024 Mazda MX-52023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302023 Mazda MX-52022 Mazda CX-30+ 42 more
  Associated Documents

  • DownloadMC-10252507-0001.pdf↗
• February 12, 2024•Document ID: 10251387

  Service Bulletin/Repair Instructions
  STEERING; POWER TRAIN; ENGINE AND ENGINE COOLING; SERVICE BRAKES, HYDRAULIC; WHEELS; TIRES

  Mfr Comm. #:

  SA-011-24

  Date Added:

  March 6, 2024

  Manufacturer:

  MAZDA

  Summary

  Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.

  Associated Products (148)

  2024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32024 Mazda MX-52023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-52022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302022 Mazda MX-52021 Mazda CX-32021 Mazda CX-30+ 128 more
  Associated Documents

  • DownloadMC-10251387-0001.pdf↗
• February 6, 2024•Document ID: 10251368

  Service Bulletin/Repair Instructions
  EQUIPMENT; ELECTRICAL SYSTEM

  Mfr Comm. #:

  SA-008-24

  Date Added:

  March 6, 2024

  Manufacturer:

  MAZDA

  Summary

  Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.

  Associated Products (41)

  2023 Mazda MX-52022 Mazda MX-52021 Mazda CX-32021 Mazda Mazda62021 Mazda MX-52020 Mazda CX-32020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda62019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda32018 Mazda Mazda6+ 21 more
  Associated Documents

  • DownloadMC-10251368-0001.pdf↗
• February 2, 2024•Document ID: 10251363

  Service Bulletin/Repair Instructions
  STRUCTURE:BODY:HATCHBACK/LIFTGATE; LATCHES/LOCKS/LINKAGES

  Mfr Comm. #:

  09-006-24

  Date Added:

  March 6, 2024

  Manufacturer:

  MAZDA

  Summary

  Some vehicles may exhibit a creaking or clacking noise when operating the power lift gate (PLG). The noise may be caused by the following: Creaking noise: Dust and dirt accumulates on the sealing portion of the PLG drive unit, reducing sealing performance. Snow and water may enter the PLG drive unit. Humidity then causes rust inside of the unit, resulting in noise. Clacking noise: Since the grease applied on the spring end of the PLG drive unit is insufficient, interference noise is caused when the spring end interferes with the spring guide. The noise has been eliminated by the following mass-production changes: Creaking noise: The sealing structure has been modified to prevent dust/dirt from entering the unit. Clacking noise: The production procedure of the PLG drive unit has been modified to apply sufficient grease to spring end.

  Associated Products (15)

  2023 Mazda CX-52023 Mazda CX-92022 Mazda CX-52022 Mazda CX-92021 Mazda CX-52021 Mazda CX-92020 Mazda CX-52020 Mazda CX-92019 Mazda CX-52019 Mazda CX-92018 Mazda CX-52018 Mazda CX-92017 Mazda CX-52017 Mazda CX-92016 Mazda CX-9
  Associated Documents

  • DownloadMC-10251363-0001.pdf↗
• January 23, 2024•Document ID: 10249497

  Service Bulletin/Repair Instructions
  STEERING

  Mfr Comm. #:

  06-001-24

  Date Added:

  February 1, 2024

  Manufacturer:

  MAZDA

  Summary

  Some customers may complain about a creaking, knocking, rattle or clunk noise coming from the steering column while driving. A steering column nut loosens due to excessive load when driving on irregular roads. To eliminate this concern, the tightening torque for the steering column nut has been increased.

  Associated Products (20)

  2023 Mazda CX-52023 Mazda CX-92022 Mazda CX-52022 Mazda CX-92021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda62020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda62019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda62018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda62017 Mazda CX-52017 Mazda CX-92017 Mazda Mazda62016 Mazda CX-9
  Associated Documents

  • DownloadMC-10249497-0001.pdf↗
• December 20, 2023•Document ID: 10248393

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  01-005-23a

  Date Added:

  January 6, 2024

  Manufacturer:

  MAZDA

  Summary

  Some customers may experience the check engine light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up The engine temperature gauge fluctuates The low coolant temperature indicator (blue) light stays on longer or comes on while driving Poor heater performance, especially at idle

  Associated Products (23)

  2024 Mazda CX-52023 Mazda CX-302023 Mazda CX-52023 Mazda Mazda32022 Mazda CX-302022 Mazda CX-52022 Mazda Mazda32021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda Mazda32021 Mazda Mazda62020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda Mazda32020 Mazda Mazda62019 Mazda CX-32019 Mazda CX-52019 Mazda Mazda3+ 3 more
  Associated Documents

  • DownloadMC-10248393-0001.pdf↗
• December 5, 2023•Document ID: 10248392

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  SA-081-23

  Date Added:

  January 6, 2024

  Manufacturer:

  MAZDA

  Summary

  There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. This Service Alert is to inform you about the water pump sealing mechanism and the criteria if replacement is necessary or not.

  Associated Products (42)

  2024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32024 Mazda MX-52023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-52022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-52021 Mazda CX-32021 Mazda CX-302021 Mazda CX-5+ 22 more
  Associated Documents

  • DownloadMC-10248392-0001.pdf↗
• December 1, 2023•Document ID: 10248384

  Service Bulletin/Repair Instructions
  STEERING

  Mfr Comm. #:

  06-004-23b

  Date Added:

  January 6, 2024

  Manufacturer:

  MAZDA

  Summary

  Some customers may complain about a creaking noise coming from the steering column while driving. A steering column nut loosens due to excessive load when driving on irregular roads. To eliminate this concern, the tightening torque for the steering column nut has been increased.

  Associated Products (20)

  2023 Mazda CX-52023 Mazda CX-92022 Mazda CX-52022 Mazda CX-92021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda62020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda62019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda62018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda62017 Mazda CX-52017 Mazda CX-92017 Mazda Mazda62016 Mazda CX-9
  Associated Documents

  • DownloadMC-10248384-0001.pdf↗
• November 27, 2023•Document ID: 10246208

  Service Bulletin/Repair Instructions
  EXTERIOR LIGHTING

  Mfr Comm. #:

  09-041-23

  Date Added:

  December 5, 2023

  Manufacturer:

  MAZDA

  Summary

  Some customers may complain that the headlights get foggy or have water spots inside. This concern may be caused by the anti-fog coating not preventing inner condensation under certain situations. To eliminate this concern, the anti-fog coating performance was improved.

  Associated Products (7)

  2023 Mazda CX-52022 Mazda CX-52021 Mazda CX-52020 Mazda CX-52019 Mazda CX-52018 Mazda CX-52017 Mazda CX-5
  Associated Documents

  • DownloadMC-10246208-0001.pdf↗
• November 14, 2023•Document ID: 10246127

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  05-005-23a

  Date Added:

  December 5, 2023

  Manufacturer:

  MAZDA

  Summary

  Some vehicles may exhibit a chirp noise (stick-slip noise) from the automatic transaxle (AT) when shifting from 3 to 4 while driving. This may be caused by the automatic transaxle fluid (ATF) being contaminated by iron powder due to excessive wearing of the lock up clutch in the torque converter.

  Associated Products (23)

  2024 Mazda CX-302024 Mazda CX-52024 Mazda Mazda32023 Mazda CX-302023 Mazda CX-52023 Mazda Mazda32022 Mazda CX-302022 Mazda CX-52022 Mazda Mazda32021 Mazda CX-302021 Mazda CX-52021 Mazda Mazda32021 Mazda Mazda62020 Mazda CX-302020 Mazda CX-52020 Mazda Mazda32020 Mazda Mazda62019 Mazda CX-52019 Mazda Mazda32019 Mazda Mazda6+ 3 more
  Associated Documents

  • DownloadMC-10246127-0001.pdf↗
• November 7, 2023•Document ID: 10246121

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT

  Mfr Comm. #:

  01-007-23a

  Date Added:

  December 5, 2023

  Manufacturer:

  MAZDA

  Summary

  The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code.

  Associated Products (43)

  2024 Mazda CX-902023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302023 Mazda MX-52022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302022 Mazda MX-52021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda22021 Mazda Mazda3+ 23 more
  Associated Documents

  • DownloadMC-10246121-0001.pdf↗
• October 31, 2023•Document ID: 10244672

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  05-005-23

  Date Added:

  November 1, 2023

  Manufacturer:

  MAZDA

  Summary

  Some vehicles may exhibit a chirp noise (stick-slip noise) from the automatic transaxle (AT) when shifting from 3 to 4 while driving. This may be caused by the automatic transaxle fluid (ATF) being contaminated by iron powder due to excessive wearing of the lock up clutch in the torque converter.

  Associated Products (23)

  2024 Mazda CX-302024 Mazda CX-52024 Mazda Mazda32023 Mazda CX-302023 Mazda CX-52023 Mazda Mazda32022 Mazda CX-302022 Mazda CX-52022 Mazda Mazda32021 Mazda CX-302021 Mazda CX-52021 Mazda Mazda32021 Mazda Mazda62020 Mazda CX-302020 Mazda CX-52020 Mazda Mazda32020 Mazda Mazda62019 Mazda CX-52019 Mazda Mazda32019 Mazda Mazda6+ 3 more
  Associated Documents

  • DownloadMC-10244672-0001.pdf↗
• October 17, 2023•Document ID: 10244671

  Service Bulletin/Repair Instructions
  SUSPENSION

  Mfr Comm. #:

  02-003-23

  Date Added:

  November 1, 2023

  Manufacturer:

  MAZDA

  Summary

  Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines below to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal.

  Associated Products (29)

  2024 Mazda CX-52023 Mazda CX-52023 Mazda CX-92022 Mazda CX-52022 Mazda CX-92021 Mazda CX-52021 Mazda CX-92020 Mazda CX-52020 Mazda CX-92019 Mazda CX-52019 Mazda CX-92018 Mazda CX-52018 Mazda CX-92017 Mazda CX-52017 Mazda CX-92016 Mazda CX-52016 Mazda CX-92015 Mazda CX-52015 Mazda CX-92014 Mazda CX-5+ 9 more
  Associated Documents

  • DownloadMC-10244671-0001.pdf↗