Mazda CX-5 Service Bulletins (2014)
789 manufacturer communications on file.
- February 4, 2014•Document ID: 10061519Service Bulletin/Repair InstructionsSERVICE BRAKES
- Mfr Comm. #:
- 04-003-14
- Date Added:
- April 12, 2016
- Manufacturer:
- MAZDA
SummarySUMMARY TO BE PROVIDED ON A FUTURE DATE.
Associated Products (2)Associated Documents - January 31, 2014•Document ID: 10097977Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
- Mfr Comm. #:
- 09-010-14-2873A
- Date Added:
- April 26, 2017
- Manufacturer:
- MAZDA
SummaryAN UPDATED VERSION OF THE SOFTWARE FOR THE TOMTOM NAVIGATION SYSTEM HAS BECOME AVAILABLE. UNDER THIS MSP42, THE NAVIGATION SYSTEM WILL BE REFLASHED TO THE UPDATED VERSION USING A SD CARD. THIS SOFTWARE UPDATE WILL ELIMINATE CANCELING VOICE RECOGNITION WHEN VEHICLE SPEED TRANSITIONS PAST 4MPH AND IMPROVE THE FOLLOWING: SYSTEM STABILITY SPEECH RECOGNITION VERBAL AND VISUAL INSTRUCTIONS FOR ROUTE GUIDANCE (3D VIEW NOW INCLUDES MORE VISUAL FEEDBACK SUCH AS ARROWS INDICATING WHICH LANE TO USE IN COMPLICATED INTERCHANGES) COMMANDER SWITCH CONTROL (FOR VEHICLES EQUIPPED) GPS RECOVERY AFTER SIGNAL IS LOST (TUNNELS, PARKING GARAGES, ETC.) CAUTION: DO NOT USE THE FACTORY RESET FOR RETAIL VEHICLES. OTHERWISE, PERSONAL SETTINGS (SUCH AS DISPLAY AND SOUND ADJUSTMENTS) WILL BE LOST, INCLUDING FAVORITES INFORMATION.
Associated Products (7)Associated Documents - January 30, 2014•Document ID: 10097978Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
- Mfr Comm. #:
- 09-010-14-2873
- Date Added:
- April 26, 2017
- Manufacturer:
- MAZDA
SummaryAN UPDATED VERSION OF THE SOFTWARE FOR THE TOMTOM NAVIGATION SYSTEM HAS BECOME AVAILABLE. UNDER THIS MSP42, THE NAVIGATION SYSTEM WILL BE REFLASHED TO THE UPDATED VERSION USING A SD CARD. THIS SOFTWARE UPDATE WILL ELIMINATE CANCELING VOICE RECOGNITION WHEN VEHICLE SPEED TRANSITIONS PAST 4MPH AND IMPROVE THE FOLLOWING: SYSTEM STABILITY SPEECH RECOGNITION VERBAL AND VISUAL INSTRUCTIONS FOR ROUTE GUIDANCE (3D VIEW NOW INCLUDES MORE VISUAL FEEDBACK SUCH AS ARROWS INDICATING WHICH LANE TO USE IN COMPLICATED INTERCHANGES) COMMANDER SWITCH CONTROL (FOR VEHICLES EQUIPPED) GPS RECOVERY AFTER SIGNAL IS LOST (TUNNELS, PARKING GARAGES, ETC.) CAUTION: DO NOT USE THE FACTORY RESET FOR RETAIL VEHICLES. OTHERWISE, PERSONAL SETTINGS (SUCH AS DISPLAY AND SOUND ADJUSTMENTS) WILL BE LOST, INCLUDING FAVORITES INFORMATION.
Associated Products (7)Associated Documents - January 30, 2014•Document ID: 10060479Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- 09-010-14
- Date Added:
- March 31, 2016
- Manufacturer:
- MAZDA
SummarySUMMARY TO BE PROVIDED ON A FUTURE DATE.
Associated Products (7)Associated Documents - January 30, 2014•Document ID: 10060478Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- 09-010-14
- Date Added:
- March 31, 2016
- Manufacturer:
- MAZDA
SummarySUMMARY TO BE PROVIDED ON A FUTURE DATE.
Associated Products (7)Associated Documents - January 24, 2014•Document ID: 10098001Service Bulletin/Repair InstructionsSEATS
- Mfr Comm. #:
- 09-008-14-2870
- Date Added:
- April 27, 2017
- Manufacturer:
- MAZDA
SummarySOME VEHICLES MAY EXHIBIT A FRAYED FRONT SEAT BACK TRIM, WHICH CAUSES A POOR APPEARANCE CONCERN. THIS MAY OCCUR UNDER SPECIAL CONDITIONS WHERE THE CUSTOMER RUBS AGAINST THE SEAT BACK TRIM WHEN ENTERING OR EXITING THE VEHICLE. IF THE CUSTOMER WEARS CLOTHES DESIGNED WITH METAL ACCESSORIES (I.E. JEWELRY, TACK, ZIPPER OR VELCRO), THE DAMAGE MAY OCCUR.
Associated Products (2)Associated Documents - January 24, 2014•Document ID: 10097982Service Bulletin/Repair InstructionsEXTERIOR LIGHTING:FOG LIGHTS
- Mfr Comm. #:
- 09-007-14-2878
- Date Added:
- April 26, 2017
- Manufacturer:
- MAZDA
SummarySOME CUSTOMERS MAY COMPLAIN OF CONDENSATION/FOG INSIDE THE FRONT OR REAR COMBINATION LIGHTS. THE RECENT NEW MODELS HAVE BEEN FITTED WITH A CLEAR LENS WHICH CAN CAUSE THE SYMPTOM TO BE MORE NOTICEABLE, HOWEVER, IT DOES NOT AFFECT THE PERFORMANCE OF THE LIGHT. THIS CONDENSATION/FOG IS A NATURAL PHENOMENON THAT OCCURS WHEN THERE IS A FAIRLY LARGE TEMPERATURE DIFFERENCE BETWEEN THE INSIDE AND THE OUTSIDE OF THE LIGHT HOUSING. IT IS NORMAL FOR VERY SMALL WATER DROPS TO APPEAR IN CERTAIN LOCATIONS ON THE LIGHT UNITS WHERE THE AIR IS STAGNANT (CONDENSATION), MAKING THE LENS LOOK WHITISH (FOG). THIS HAPPENS MOSTLY IN THE CORNERS AND NARROW SPACES, AND WILL TYPICALLY CLEAR DURING WARMER AMBIENT TEMPERATURES, OR WHEN THE LIGHTS HAVE BEEN ON FOR SOME TIME. EXPLAIN TO THE CUSTOMER THAT THIS IS A NATURAL PHENOMENON AND NOT A QUALITY DEFECT. DO NOT ATTEMPT REPAIRS AS THIS IS CONSIDERED NORMAL, AND IS NOT COVERED UNDER WARRANTY. REPLACING THE LIGHT UNIT WILL NOT CORRECT THIS SYMPTOM.
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- Mfr Comm. #:
- 09-008-14
- Date Added:
- March 31, 2016
- Manufacturer:
- MAZDA
SummarySUMMARY TO BE PROVIDED ON A FUTURE DATE.
Associated Products (2)Associated Documents - January 14, 2014•Document ID: 10098007Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- 09-003-14-2869
- Date Added:
- April 27, 2017
- Manufacturer:
- MAZDA
SummarySOME VEHICLES MAY EXPERIENCE ONE OR MORE OF THE FOLLOWING BLUETOOTH SYMPTOMS: WHEN THE VEHICLE STARTED, THE REGISTERED DEVICE WOULD NOT CONNECT WITH THE BLUETOOTH SYSTEM AND BLUETOOTH TAB ON THE AUDIO DISPLAY WOULD NOT ILLUMINATE (GRAY OUT). THE BLUETOOTH TAB ON THE AUDIO DISPLAY WOULD ILLUMINATE, BUT THE BLUETOOTH SYSTEM WOULD NOT OPERATE. WHEN THE CUSTOMER PRESSES THE TALK BUTTON ON THE STEERING WHEEL, THE AUDIO DISPLAY MOMENTARILY SHOWS A MESSAGE STARTING UP BLUETOOTH PLEASE WAIT THEN THE BLUETOOTH UNIT DOES NOT WORK. NOTE: PHONE PAIRED - THE STEERING WHEEL PICKUP BUTTON WILL ONLY ANSWER PHONE CALLS. PHONE NOT PAIRED - THE STEERING WHEEL PICKUP BUTTON WILL INITIATE BLUETOOTH PAIRING FUNCTION.
Associated Products (4)Associated Documents - January 14, 2014•Document ID: 10098006Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- 09-004-14-2874
- Date Added:
- April 27, 2017
- Manufacturer:
- MAZDA
SummarySOME VEHICLES MAY EXPERIENCE STAINS APPEARING ON THE HOOD, ROOF AND/OR TRUNK OF THE VEHICLE. THIS CONCERN IS MOST LIKELY TO BE FOUND IN A COLD WEATHER AREAS JUST AFTER THE RAPGARD IS REMOVED AT PDI. THIS MAY BE CAUSED BY MOISTURE WHICH HAS BEEN TRAPPED AND CONDENSED BETWEEN THE PAINT AND THE RAPGARD. THESE TYPES OF STAINS CAN BE REMOVED WITH A HEAT GUN OR AN INFRARED DRIER.IF YOU ENCOUNTER THIS CONCERN DURING PDI, USE A HEAT GUN OR AN INFRARED DRIER TO APPLY HEAT TO THE AFFECTED AREA TO REMOVE THE STAIN(S).
Associated Products (14)Associated Documents - January 14, 2014•Document ID: 10098005Service Bulletin/Repair InstructionsLATCHES/LOCKS/LINKAGES:DOORS:LATCH
- Mfr Comm. #:
- 09-005-14-2875
- Date Added:
- April 27, 2017
- Manufacturer:
- MAZDA
SummarySOME VEHICLES MAY EXPERIENCE ONE OR MORE OF THE FOLLOWING SYMPTOMS IN CONNECTION WITH A MALFUNCTION RELATED TO THE C-15 CONNECTOR. THE DRIVER SIDE POWER WINDOW DOES NOT OPERATE. THE DOOR DOES NOT OPEN WHEN USING THE ADVANCED KEYLESS SYSTEM. THE WARNING LAMP STAYS ON EVEN AFTER THE IGNITION SWITCH IS TURNED OFF.THE SYMPTOMS LISTED ABOVE MAY BE CAUSED BY CORROSION OF THE C-15 CONNECTOR TERMINALS DUE TO WATER INTRUSION THROUGH THE FRONT DOOR. IN LOW AMBIENT TEMPERATURES, THE DOOR HARNESS HARDENS. IF THE DOOR IS FULLY OPENED, IT MAY CREATE A GAP BETWEEN THE DOOR AND THE DOOR HARNESS GROMMET, WHICH MAY ALLOW WATER TO ENTER THROUGH THE GAP.MASS PRODUCTION CHANGES: THE FRONT DOOR HARNESS GROMMET HAS BEEN CHANGED TO IMPROVE SEALING PERFORMANCE. HOLES INSIDE THE FRONT PILLAR (WHICH ARE MADE FOR WEIGHT REDUCTION), HAVE BEEN COVERED TO PREVENT WATER INTRUSION.
Associated Products (2)Associated Documents - January 14, 2014•Document ID: 10061474Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- RF-13-12R
- Date Added:
- April 12, 2016
- Manufacturer:
- MAZDA
SummarySUMMARY TO BE PROVIDED ON A FUTURE DATE.
Associated Products (6)Associated Documents - January 14, 2014•Document ID: 10060458Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- 09-004-14
- Date Added:
- March 31, 2016
- Manufacturer:
- MAZDA
SummarySUMMARY TO BE PROVIDED ON A FUTURE DATE.
Associated Products (16)Associated Documents - January 14, 2014•Document ID: 10060456Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- 09-003-14
- Date Added:
- March 31, 2016
- Manufacturer:
- MAZDA
SummarySUMMARY TO BE PROVIDED ON A FUTURE DATE.
Associated Products (4)Associated Documents - January 14, 2014•Document ID: 10056052Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SB-09-005-14
- Date Added:
- August 26, 2014
- Manufacturer:
- MAZDA
SummaryMAZDA: DUE TO CORROSION AND MALFUNCTION RELATED TO C-15 CONNECTOR TERMINALS, DRIVER SIDE POWER WINDOW FAIL, WARNING LAMP STAYS ON, AFTER IGNITION SWITCH IS OFF, WHEN USING ADVANCED KEYLESS SYSTEM, DOOR FAILS TO OPEN. MODEL 2013-2014 CX-5. *PE
Associated Products (2)Associated Documents - January 8, 2014•Document ID: 10098010Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- 09-002-14-2864
- Date Added:
- April 27, 2017
- Manufacturer:
- MAZDA
SummaryWHILE DRIVING OVER ROUGH OR BUMPY ROADS, SOME VEHICLES MAY EXHIBIT A RATTLE NOISE FROM THE INSTRUMENT PANEL AND/OR A CREAK NOISE FROM THE A-PILLAR. RATTLE NOISE FROM INSTRUMENT PANEL:THE RATTLE NOISE MAY BE CAUSED BY LOW COWL PANEL (A) MOUNTING BOLT (B) TORQUE. CREAK NOISE FROM A-PILLAR: THIS NOISE MAY BE CAUSED BY TWO JOINED PANELS (A) SCRAPING TOGETHER AT THE A-PILLAR. THE PANEL WELD AREAS HAVE BEEN IMPROVED DURING THE MASS-PRODUCTION OF VEHICLES WITH VINS JM3KE******128359 (PRODUCED JUNE 1, 2012) OR HIGHER.
Associated Products (2)Associated Documents - January 8, 2014•Document ID: 10060454Service Bulletin/Repair InstructionsELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- Mfr Comm. #:
- 09-002-14
- Date Added:
- March 31, 2016
- Manufacturer:
- MAZDA
SummarySUMMARY TO BE PROVIDED ON A FUTURE DATE.
Associated Products (2)Associated Documents - December 16, 2013•Document ID: 10097969Service Bulletin/Repair InstructionsSEATS
- Mfr Comm. #:
- 09-010-13-2774B
- Date Added:
- April 26, 2017
- Manufacturer:
- MAZDA
SummarySOME VEHICLES (WITHOUT POWER SEATS) MAY EXHIBIT A DRIVER SEAT THAT GRADUALLY MOVES DOWN BY ITSELF. THIS CON-CERN MAY BE CAUSED WHEN A LOAD, WHICH IS APPLIED TO THE SEAT DURING BRAKING, EXCEEDS A CERTAIN LEVEL THAT COULD IMPACT THE RETAINING MECHANISM OF THE SEAT LIFTER CAUSING THE SEAT TO GRADUALLY MOVE DOWNWARD.TO ELIMINATE THIS CONCERN, THE SEAT LIFTER CARRIER PLATE THICKNESS HAS BEEN INCREASED.
Associated Products (2)Associated Documents - December 16, 2013•Document ID: 10060477Service Bulletin/Repair InstructionsSEATS
- Mfr Comm. #:
- 09-010-13
- Date Added:
- March 31, 2016
- Manufacturer:
- MAZDA
SummarySUMMARY TO BE PROVIDED ON A FUTURE DATE.
Associated Products (2)Associated Documents - December 12, 2013•Document ID: 10097971Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- 05-008-13-2861
- Date Added:
- April 26, 2017
- Manufacturer:
- MAZDA
SummarySOME VEHICLES MAY EXHIBIT THE ATX FAIL-SAFE FUNCTION WORKING WITH THE FOLLOWING SYMPTOMS:THE VEHICLE SPEED DOES NOT INCREASE WITH ENGINE SPEEDTHE ATX DOES NOT SHIFT UP OR DOWN AS EXPECTEDTHE CONDITION MAY NOT ALWAYS BE ABLE TO BE REPRODUCED AND DTCS MAY NOT BE STORED WHEN THE VEHICLE IS BROUGHT IN. FOREIGN MATERIAL (IRON PARTICLES IN THE ATF) MAY ENTER THE ATX VALVE BODY AND CAUSE A TEMPORARY MALFUNCTION OF THE VALVE BODY AND/OR SENSOR (ATX FAIL-SAFE FUNCTION ACTIVATED). THE FAIL-SAFE FUNCTION IS CANCELED WITHOUT DTCS RECORDED IF THE MALFUNCTION GOES AWAY AND DOES NOT OCCUR AGAIN AT THE NEXT DRIVE CYCLE.FAIL-SAFE FUNCTION OPERATION:IF A TECHNICAL FAULT IS DETECTED IN THE ATX BY THE MALFUNCTION DETECTION FUNCTION, THE FAIL-SAFE FUNCTION LIMITS THE ATX CONTROL (INHIBITS SOME GEARS OR SHIFT DOWN FUNCTIONS).EVEN IN CASE OF AN ATX MALFUNCTION, THE FAIL-SAFE FUNCTION ALLOWS MINIMUM VEHICLE DRIVEABILITY.
Associated Products (5)Associated Documents