Mazda CX-5 Service Bulletins (2018)
634 manufacturer communications on file.
- January 9, 2018•Document ID: 10129566Service Bulletin/Repair InstructionsELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- Mfr Comm. #:
- 09-002-18-3410
- Date Added:
- March 5, 2018
- Manufacturer:
- MAZDA
SummaryAfter the installation of a new instrument cluster, the message "Fctry" or "Factory" is displayed instead ofthe odometer. This concern may also occur when a room fuse is installed in a new vehicle.Some new instrument clusters are in the factory mode setting. Factory mode cancellation is required.NOTE: The concern is applicable to Calsonic Kansei instrument clusters. Not all trim levels are affected.CX-3 shown:Vehicles having this concern should have their vehicle repaired using the following procedure.
Associated Products (16)Associated Documents - January 8, 2018•Document ID: 10153226Service Bulletin/Repair InstructionsWHEELS
- Mfr Comm. #:
- RF-18-02R1
- Date Added:
- February 19, 2019
- Manufacturer:
- MAZDA
SummaryAs of May 1, 2018, Japan produced vehicles use 17 mm hex lug nuts instead of 21 mm on the same size thread. When installing new lug nuts or the accessory Wheel Lock Set, make sure to use the appropriate part number for the vehicle you are working on. NOTE: The Mazda3 produced in Mexico is not affected.Use the GEPC or the Mazda Accessory web site [MXConnect (dealers.mazdausa.com)] to look up the correct part number for the vehicle you are working on.
Associated Products (9)Associated Documents - January 4, 2018•Document ID: 10129353Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- SA-001-18
- Date Added:
- February 26, 2018
- Manufacturer:
- MAZDA
SummaryThe MAZDA MOBILE START (MMS) is currently experiencing a system disruption. User web portal and Call center web portal functions are affected. Mazda is working on this issue and will notify dealers when MMS service has been fully restored. We apologize for any inconvenience this may have caused you or your dealer.
Associated Products (17)Associated Documents - January 2, 2018•Document ID: 10129354Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- MT-001-18
- Date Added:
- February 26, 2018
- Manufacturer:
- MAZDA
SummaryWhen installing a navigation SD card, the center display may show error message "Invalid SD Card". This may be caused by: The navigation SD card lock tab is locked.The navigation SD card has a VIN mismatch due to SD card swapping.The navigation SD card has a malfunction.
Associated Products (23)2018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda22018 Mazda Mazda32018 Mazda Mazda62018 Mazda MX-52017 Mazda CX-32017 Mazda CX-52017 Mazda CX-92017 Mazda Mazda22017 Mazda Mazda32017 Mazda Mazda62017 Mazda MX-52016 Mazda CX-32016 Mazda CX-52016 Mazda CX-92016 Mazda Mazda22016 Mazda Mazda32016 Mazda Mazda6+ 3 moreAssociated Documents - December 5, 2017•Document ID: 10129368Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ENGINE
- Mfr Comm. #:
- MT-021-17
- Date Added:
- February 26, 2018
- Manufacturer:
- MAZDA
SummarySome vehicles may experience the Check Engine Light ON with DTC P0171 (Fuel Trim too Lean) and possibly DTCs P030X (Misfire). Vehicles having this concern should use the following Inspection/Repair procedure.
Associated Products (27)2018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda32018 Mazda Mazda62018 Mazda MX-52017 Mazda CX-32017 Mazda CX-52017 Mazda CX-92017 Mazda Mazda32017 Mazda Mazda62017 Mazda MX-52016 Mazda CX-32016 Mazda CX-52016 Mazda CX-92016 Mazda Mazda32016 Mazda Mazda62016 Mazda MX-52015 Mazda CX-52015 Mazda Mazda3+ 7 moreAssociated Documents - November 29, 2017•Document ID: 10188496Service Bulletin/Repair InstructionsEQUIPMENT; TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS; WHEELS
- Mfr Comm. #:
- SA-073-17
- Date Added:
- March 8, 2021
- Manufacturer:
- MAZDA
SummaryMazda is incorporating a "Direct" type TPMS, which is unlike the previous "Indirect" type system. With the "Direct" type TPMS........ ? there is no TPMS switch on the dashboard. It is no longer needed. ? the wheel sensors activate after detecting tire rotation. ? the wheel sensors transmit data to the vehicle at a rate of once per minute. ? the vehicle must be driven at 16 mph or more for two (2) minutes or more to obtain IDS readings. ? it is necessary to complete the diagnosis before turning the ignition OFF, otherwise, the data will be deleted.
Associated Products (4)Associated Documents - October 6, 2017•Document ID: 10123439Service Bulletin/Repair InstructionsBACK OVER PREVENTION: CAMERA SYSTEM; SERVICE BRAKES; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 15-006-17-3388
- Date Added:
- November 14, 2017
- Manufacturer:
- MAZDA
SummarySome customers may complain about one or more warning lights ON when they start the vehicle during hot weather. The following DTCs are stored in memory: U3000:98 - Forward sensing camera (FSC) stops functioning due to temporary high temperature. U3000:04 - Forward sensing camera (FSC) internal malfunction. The combination of warning lights mentioned by the customer may include: Instrument Cluster Multi-Information Display (if equipped) warning messages may include: Forward Smart City Brake Support Malfunction, Smart Brake System Malfunction, Front Camera Sensor System Malfunction, MAZDA CONNECT center display warning messages may include: High Beam Control [HBC] / Lane-keep Assist System [LAS] Malfunction. Have the vehicle checked by a dealer if this indicator stays on. Smart City Brake Support [SCBS] Malfunction. Have the vehicle checked by a dealer immediately. Note: The center display Warning Messages are only displayed when the customer selects Applications>Vehicle Status Monitor>Warning Guidance>Warnings. This condition may be caused by FSC control logic that is too sensitive. When the FSC detects DTC U3000:98 during high temperature, it stops the internal communication and stores DTC U3000:04. DTC U3000:04 will not clear and SCBS/SBS, LAS/LDWS, and/or HBC functions will not resume until the ignition switch has been turned OFF even if the temperature of the FSC cools.
Associated Products (7)Associated Documents - August 7, 2017•Document ID: 10118467Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- Mfr Comm. #:
- 09-035-17-3080
- Date Added:
- October 4, 2017
- Manufacturer:
- MAZDA
SummaryIn accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer?s responsibility to comply with Federal, State, and local laws concerning odometerand related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the ?SpeedometerReplacement Label?.Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazda?s vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service.With the use of SPECMO?s services, a Mazda dealer can get the odometer setting updated to reflect the correct mileage at the time of replacement for both warranty and customer pay repairs, therefore resulting in a higher level of customer satisfaction. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.
Associated Products (161)2018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda32018 Mazda Mazda62018 Mazda MX-52017 Mazda CX-32017 Mazda CX-52017 Mazda CX-92017 Mazda Mazda32017 Mazda Mazda62017 Mazda MX-52016 Mazda CX-32016 Mazda CX-52016 Mazda CX-92016 Mazda Mazda32016 Mazda Mazda62016 Mazda MX-52015 Mazda CX-52015 Mazda CX-9+ 141 moreAssociated Documents - July 12, 2017•Document ID: 10111036Service Bulletin/Repair InstructionsELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- Mfr Comm. #:
- SA-061-17
- Date Added:
- August 10, 2017
- Manufacturer:
- MAZDA
SummaryIn an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles, MNAO Warranty Operations is© 2017 Mazda North American Operations, U.S.A. allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMO's services, a Mazda dealer can get the odometer setting updated to reflect the correct mileage at the time of replacement for both warranty and customer pay repairs, therefore resulting in a higher level of customer satisfaction. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.
Associated Products (125)2018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda22018 Mazda Mazda32018 Mazda Mazda62018 Mazda MX-52017 Mazda CX-32017 Mazda CX-52017 Mazda CX-92017 Mazda Mazda22017 Mazda Mazda32017 Mazda Mazda62017 Mazda MX-52016 Mazda CX-32016 Mazda CX-52016 Mazda CX-92016 Mazda Mazda22016 Mazda Mazda32016 Mazda Mazda6+ 105 moreAssociated Documents - July 6, 2017•Document ID: 10111033Service Bulletin/Repair InstructionsEXTERIOR LIGHTING:HEADLIGHTS
- Mfr Comm. #:
- SA-057-17
- Date Added:
- August 10, 2017
- Manufacturer:
- MAZDA
SummaryHigh Beam Control (HBC) system frequently asked questions (FAQ)
Associated Products (19)2018 Mazda CX-32018 Mazda CX-52018 Mazda Mazda32017 Mazda CX-32017 Mazda CX-52017 Mazda CX-92017 Mazda Mazda32017 Mazda Mazda62017 Mazda MX-52016 Mazda CX-32016 Mazda CX-52016 Mazda CX-92016 Mazda Mazda32016 Mazda Mazda62016 Mazda MX-52015 Mazda Mazda32015 Mazda Mazda62014 Mazda Mazda32014 Mazda Mazda6Associated Documents - July 6, 2017•Document ID: 10111032Service Bulletin/Repair InstructionsFORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
- Mfr Comm. #:
- SA-056-17
- Date Added:
- August 10, 2017
- Manufacturer:
- MAZDA
SummaryMazda Radar Criose Control (MRCC) system frequently asked questions (FAQ)
Associated Products (17)Associated Documents - July 6, 2017•Document ID: 10111029Service Bulletin/Repair InstructionsLANE DEPARTURE
- Mfr Comm. #:
- SA-053-17
- Date Added:
- August 10, 2017
- Manufacturer:
- MAZDA
SummaryLane Departure Warning System (LDWS) frequently asked questions (FAQ)
Associated Products (17)Associated Documents - July 6, 2017•Document ID: 10111028Service Bulletin/Repair InstructionsSERVICE BRAKES
- Mfr Comm. #:
- SA-052-17
- Date Added:
- August 10, 2017
- Manufacturer:
- MAZDA
SummarySmart City Brake Support (SCBS) frequently asked questions (FAQ)
Associated Products (22)2018 Mazda CX-32018 Mazda CX-52018 Mazda Mazda22018 Mazda Mazda32017 Mazda CX-32017 Mazda CX-52017 Mazda CX-92017 Mazda Mazda22017 Mazda Mazda32017 Mazda Mazda62016 Mazda CX-32016 Mazda CX-52016 Mazda CX-92016 Mazda Mazda22016 Mazda Mazda32016 Mazda Mazda62015 Mazda CX-52015 Mazda Mazda32015 Mazda Mazda62014 Mazda CX-5+ 2 moreAssociated Documents - December 19, 2016•Document ID: 10186263Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT
- Mfr Comm. #:
- SA266
- Date Added:
- February 1, 2021
- Manufacturer:
- MAZDA
SummaryMAZDA Mobile start (MMS) cannot communicate with vehicle
Associated Products (48)2021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda22021 Mazda Mazda32021 Mazda Mazda62021 Mazda MX-52020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda22019 Mazda Mazda3+ 28 moreAssociated Documents