Mazda CX-5 Service Bulletins (2019)

561 manufacturer communications on file.

July 9, 2019•Document ID: 10163333
Service Bulletin/Repair Instructions
EQUIPMENT; ELECTRICAL SYSTEM
Mfr Comm. #:
SA-029-19
Date Added:
August 1, 2019
Manufacturer:
MAZDA
Summary
Due to a database error discovered with IDS 114.00-114.02 release (which affects Recall 3719F), it will be necessary to uninstall IDS 114 and install IDS 113.00 and 113.06 update. The Recall can be performed after removing IDS 114 and installing IDS 113. This SA will be updated when more information is available.
Associated Products (90)
2019 Mazda CX-3 2019 Mazda CX-5 2019 Mazda CX-9 2019 Mazda Mazda6 2019 Mazda MX-5 2018 Mazda CX-3 2018 Mazda CX-5 2018 Mazda CX-9 2018 Mazda Mazda3 2018 Mazda Mazda6 2018 Mazda MX-5 2017 Mazda CX-3 2017 Mazda CX-5 2017 Mazda CX-9 2017 Mazda Mazda3 2017 Mazda Mazda6 2017 Mazda MX-5 2016 Mazda CX-3 2016 Mazda CX-5 2016 Mazda CX-9+ 70 more
Associated Documents
- Download MC-10163333-0001.pdf↗
June 25, 2019•Document ID: 10162027
Service Bulletin/Repair Instructions
EQUIPMENT
Mfr Comm. #:
SA-027-19
Date Added:
July 2, 2019
Manufacturer:
MAZDA
Summary
ACCESSORY INSTRUCTIONS LOCATION: Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.trademotion.com/
Associated Products (24)
2019 Mazda CX-3 2019 Mazda CX-5 2019 Mazda CX-9 2019 Mazda Mazda3 2019 Mazda Mazda6 2019 Mazda MX-5 2018 Mazda CX-3 2018 Mazda CX-5 2018 Mazda CX-9 2018 Mazda Mazda3 2018 Mazda Mazda6 2018 Mazda MX-5 2017 Mazda CX-3 2017 Mazda CX-5 2017 Mazda CX-9 2017 Mazda Mazda3 2017 Mazda Mazda6 2017 Mazda MX-5 2016 Mazda CX-3 2016 Mazda CX-5+ 4 more
Associated Documents
- Download MC-10162027-0001.pdf↗
June 13, 2019•Document ID: 10162026
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING
Mfr Comm. #:
SA-026-19
Date Added:
July 2, 2019
Manufacturer:
MAZDA
Summary
Not only does the diesel engine have unique features compared with a traditional gasoline engine, but the Mazda SKYACTIV-D 2.2L has many unique features even when compared with a conventional diesel engine. For this reason, we are providing the following necessary basic information for service. Please familiarize yourself with the material so that you understand and can explain the unique features and operation of this engine. I. TECHNICAL FEATURES: Common Rail Injection System, Diesel Particulate Filter (DPF), Selective Catalytic Reduction (SCR) System, NSC (NOx Storage Catalyst) Control, II. CUSTOMER ADVICE: Before Driving, Starting the Engine, Turning the Engine Off, When Driving, Maintenance III. REPAIR: Fuel Injector Installation IV. PRE-DELIVERY INSPECTION (PDI): Diesel Particulate Filter (DPF) Regeneration
Associated Products (2)
2019 Mazda CX-5 2018 Mazda CX-5
Associated Documents
- Download MC-10162026-0001.pdf↗
June 6, 2019•Document ID: 10162014
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT
Mfr Comm. #:
09-022-19-3599
Date Added:
July 1, 2019
Manufacturer:
MAZDA
Summary
Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 70.00.335C or later). NOTE:For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed from the Active Driving Display as part of MazdaÃ¢ÂÂs continuing efforts to improve safety and reduce driver distraction. Please explain this to the customer before updating the software. If the customer agrees, turn off the tachometer display on the AD-Display tab in MAZDA CONNECT Settings before performing the update. NOTE: If the customer has customized MAZDA CONNECT with something like a different background using unauthorized software, make sure they know the following information before updating MAZDA CONNECT to avoid any issues later on. Updating MAZDA CONNECT to the latest version will erase any customization created by unauthorized software.Unauthorized customization software will not work on the latest version of MAZDA CONNECT software. The latest version of MAZDA CONNECT software cannot be rolled back to an earlier version. Mazda does not recommend unauthorized customization of MAZDA CONNECT due to the possibility of unexpected problems. Any issues related to this will not be covered under Mazda warranty policy.
Associated Products (25)
2019 Mazda CX-3 2019 Mazda CX-5 2019 Mazda CX-9 2019 Mazda Mazda6 2019 Mazda MX-5 2018 Mazda CX-3 2018 Mazda CX-5 2018 Mazda CX-9 2018 Mazda Mazda3 2018 Mazda Mazda6 2018 Mazda MX-5 2017 Mazda CX-3 2017 Mazda CX-5 2017 Mazda CX-9 2017 Mazda Mazda3 2017 Mazda Mazda6 2017 Mazda MX-5 2016 Mazda CX-3 2016 Mazda CX-5 2016 Mazda CX-9+ 5 more
Associated Documents
- Download MC-10162014-0001.pdf↗
May 29, 2019•Document ID: 10160582
Service Bulletin/Repair Instructions
ENGINE
Mfr Comm. #:
SA-022-19
Date Added:
May 30, 2019
Manufacturer:
MAZDA
Summary
If you receive a customer complain of lack of power, rough idle, engine noise with stored DTC's P0340:00, P0304:00, P3400:00, P349B:00, and/or P3498:00, perform the following.
Associated Products (4)
2019 Mazda CX-5 2019 Mazda Mazda6 2018 Mazda CX-5 2018 Mazda Mazda6
Associated Documents
- Download MC-10160582-0001.pdf↗
May 20, 2019•Document ID: 10160578
Service Bulletin/Repair Instructions
POWER TRAIN; ENGINE
Mfr Comm. #:
SA-015-19a
Date Added:
May 30, 2019
Manufacturer:
MAZDA
Summary
If you receive a customer concern with the check engine light coming on and DTC P3400 (cylinder deactivation system malfunction) stored, perform the inspection in the Repair Procedure.
Associated Products (4)
2019 Mazda CX-5 2019 Mazda Mazda3 2018 Mazda CX-5 2018 Mazda Mazda6
Associated Documents
- Download MC-10160578-0001.pdf↗
May 20, 2019•Document ID: 10160555
Service Bulletin/Repair Instructions
POWER TRAIN
Mfr Comm. #:
05-004-19-3466
Date Added:
May 30, 2019
Manufacturer:
MAZDA
Summary
Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). P0842:00 - Oil pressure switch No. 1 (oil pressure switch B) stuck on P0847:00 - Oil pressure switch No. 2 (oil pressure switch A) stuck on P0872:00 - Oil pressure switch No. 3 (oil pressure switch A) stuck on P0877:00 - Oil pressure switch No. 4 (oil pressure switch B) stuck on P0780:00 - Gear shifting malfunction P1738:00 - Automatic transaxle internal malfunction This is caused by the oil pressure switch A and/or B at the control valve body temporarily or permanently getting stuck due to contamination entering the passage. To correct the problem, some mass production changes have been implemented to reduce contamination and improve the DTC diagnostic logic. NOTE: If the vehicle also has a delayed engagement concern, this TSB is not applicable. Refer to the instructions on MGSS (SLOW ENGAGING AFTER OPERATING SELECTOR LEVER FROM N TO D POSITION [FW6A-EL/FW6AX-EL]) or (SLOW ENGAGING AFTER OPERATING SELECTOR LEVER FROM N TO D POSITION [EW6A-EL/EW6AX-EL]) for proper diagnosis and repair procedure.
Associated Products (28)
2019 Mazda CX-3 2019 Mazda CX-5 2019 Mazda CX-9 2019 Mazda Mazda6 2018 Mazda CX-3 2018 Mazda CX-5 2018 Mazda CX-9 2018 Mazda Mazda3 2018 Mazda Mazda6 2017 Mazda CX-3 2017 Mazda CX-5 2017 Mazda CX-9 2017 Mazda Mazda3 2017 Mazda Mazda6 2016 Mazda CX-3 2016 Mazda CX-5 2016 Mazda CX-9 2016 Mazda Mazda3 2016 Mazda Mazda6 2015 Mazda CX-5+ 8 more
Associated Documents
- Download MC-10160555-0001.pdf↗
May 13, 2019•Document ID: 10160577
Service Bulletin/Repair Instructions
POWER TRAIN; ENGINE AND ENGINE COOLING
Mfr Comm. #:
SA-011-19a
Date Added:
May 30, 2019
Manufacturer:
MAZDA
Summary
Some vehicles may display some (or all) of the following symptoms: Check engine light on wit DTC P061B Surging on acceleration Transmission will not shift past 4th gear Various U codes (U0401 ABS, U0401, U0415 FSC, U0301, U0316 SBS/MRCC, U0442 TCM) may be set
Associated Products (2)
2019 Mazda CX-5 2018 Mazda CX-5
Associated Documents
- Download MC-10160577-0001.pdf↗
May 1, 2019•Document ID: 10160575
Service Bulletin/Repair Instructions
EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM; BACK OVER PREVENTION
Mfr Comm. #:
SA-006-19a
Date Added:
May 30, 2019
Manufacturer:
MAZDA
Summary
Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle.
Associated Products (24)
2019 Mazda CX-3 2019 Mazda CX-5 2019 Mazda CX-9 2019 Mazda MX-5 2018 Mazda CX-3 2018 Mazda CX-5 2018 Mazda CX-9 2018 Mazda Mazda3 2018 Mazda Mazda6 2018 Mazda MX-5 2017 Mazda CX-3 2017 Mazda CX-5 2017 Mazda CX-9 2017 Mazda Mazda3 2017 Mazda Mazda6 2017 Mazda MX-5 2016 Mazda CX-3 2016 Mazda CX-5 2016 Mazda CX-9 2016 Mazda Mazda3+ 4 more
Associated Documents
- Download MC-10160575-0001.pdf↗
April 15, 2019•Document ID: 10159195
Service Bulletin/Repair Instructions
ENGINE
Mfr Comm. #:
01-011-19-3586
Date Added:
April 25, 2019
Manufacturer:
MAZDA
Summary
Some customers may experience a check engine light illuminating with DTC P2096:00 stored in PCM memory. DTC P2096:00 - Air fuel too lean. NOTE: This concern occurs only on vehicles with PCMs manufactured by Mitsubishi. Due to improper control logic of the PCM, a false error may be detected. To eliminate this concern, the PCM software has been modified.
Associated Products (4)
2019 Mazda CX-5 2019 Mazda Mazda6 2018 Mazda CX-5 2018 Mazda Mazda6
Associated Documents
- Download MC-10159195-0001.pdf↗
April 8, 2019•Document ID: 10159204
Service Bulletin/Repair Instructions
SUSPENSION:FRONT:WHEEL BEARING; WHEELS
Mfr Comm. #:
SA-016-19
Date Added:
April 25, 2019
Manufacturer:
MAZDA
Summary
There have been warranty claims submitted for noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warranty debits, and additional inconvenience and/or cost to the customer. To reduce the chance of this occurring, please follow the steps outlined in the repair procedure.
Associated Products (35)
2019 Mazda CX-3 2019 Mazda CX-5 2019 Mazda CX-9 2019 Mazda Mazda3 2019 Mazda Mazda6 2019 Mazda MX-5 2018 Mazda CX-3 2018 Mazda CX-5 2018 Mazda CX-9 2018 Mazda Mazda2 2018 Mazda Mazda3 2018 Mazda Mazda6 2018 Mazda MX-5 2017 Mazda CX-3 2017 Mazda CX-5 2017 Mazda CX-9 2017 Mazda Mazda2 2017 Mazda Mazda3 2017 Mazda Mazda6 2017 Mazda MX-5+ 15 more
Associated Documents
- Download MC-10159204-0001.pdf↗
April 8, 2019•Document ID: 10159203
Service Bulletin/Repair Instructions
ENGINE
Mfr Comm. #:
SA-015-19
Date Added:
April 25, 2019
Manufacturer:
MAZDA
Summary
If you receive a customer concern with the check engine light coming on and DTC P3400 (cylinder deactivation system malfunction) stored, perform the inspection in the Repair Procedure.
Associated Products (4)
2019 Mazda CX-5 2019 Mazda Mazda3 2018 Mazda CX-5 2018 Mazda Mazda6
Associated Documents
- Download MC-10159203-0001.pdf↗
April 5, 2019•Document ID: 10159198
Service Bulletin/Repair Instructions
EQUIPMENT; ELECTRICAL SYSTEM
Mfr Comm. #:
SA-001-19b
Date Added:
April 25, 2019
Manufacturer:
MAZDA
Summary
APPLE CARPLAYÃ¢ÂÂ¢ / ANDROID AUTOÃ¢ÂÂ¢ FREQUENTLY ASKED QUESTIONS (FAQ)
Associated Products (25)
2019 Mazda CX-3 2019 Mazda CX-5 2019 Mazda CX-9 2019 Mazda Mazda3 2019 Mazda MX-5 2018 Mazda CX-3 2018 Mazda CX-5 2018 Mazda CX-9 2018 Mazda Mazda3 2018 Mazda Mazda6 2018 Mazda MX-5 2017 Mazda CX-3 2017 Mazda CX-5 2017 Mazda CX-9 2017 Mazda Mazda3 2017 Mazda Mazda6 2017 Mazda MX-5 2016 Mazda CX-3 2016 Mazda CX-5 2016 Mazda CX-9+ 5 more
Associated Documents
- Download MC-10159198-0001.pdf↗
April 4, 2019•Document ID: 10159199
Service Bulletin/Repair Instructions
EQUIPMENT
Mfr Comm. #:
SA-002-19a
Date Added:
April 25, 2019
Manufacturer:
MAZDA
Summary
On May 1, 2018, Japan produced vehicles starting using 17 mm hex lug nuts instead of 21 mm on the same size thread. When installing the accessory locking lug nuts, make sure to use the appropriate part number for the vehicle you are working on.
Associated Products (10)
2019 Mazda CX-3 2019 Mazda CX-5 2019 Mazda CX-9 2019 Mazda Mazda6 2019 Mazda MX-5 2018 Mazda CX-5 2018 Mazda CX-9 2018 Mazda Mazda3 2018 Mazda Mazda6 2018 Mazda MX-5
Associated Documents
- Download MC-10159199-0001.pdf↗
April 4, 2019•Document ID: 10159196
Service Bulletin/Repair Instructions
WHEELS; WHEELS:LUGS/NUTS/BOLTS/STUDS
Mfr Comm. #:
RF-18-02R2
Date Added:
April 25, 2019
Manufacturer:
MAZDA
Summary
On May 1, 2018, Japan produced vehicles starting using 17 mm hex lug nuts instead of 21 mm on the same size thread. When installing new lug nuts or the accessory Wheel Lock Set, make sure to use the appropriate part number for the vehicle you are working on.
Associated Products (10)
2019 Mazda CX-3 2019 Mazda CX-5 2019 Mazda CX-9 2019 Mazda Mazda6 2019 Mazda MX-5 2018 Mazda CX-5 2018 Mazda CX-9 2018 Mazda Mazda3 2018 Mazda Mazda6 2018 Mazda MX-5
Associated Documents
- Download MC-10159196-0001.pdf↗
April 1, 2019•Document ID: 10159201
Service Bulletin/Repair Instructions
EQUIPMENT
Mfr Comm. #:
SA-013-19
Date Added:
April 25, 2019
Manufacturer:
MAZDA
Summary
MAZDA IDS INOPERATIVE WITH VCM-II LICENSE EXPIRATION MESSAGE - If you encounter an IDS inoperative problem with VCM-II license expiration message, follow the instructions below: 1. CLICK HERE to download the resetting tool to your PC desktop. 2. Reboot your PC, DO NOT start any application after restarting. 3. Run the resetting tool by double clicking the "Reset.bat" file (on your desktop from step 1). 4. Press any key after reading the notifications about the resetting tool.
Associated Products (107)
2019 Mazda CX-3 2019 Mazda CX-5 2019 Mazda CX-9 2019 Mazda Mazda3 2019 Mazda Mazda6 2019 Mazda MX-5 2018 Mazda CX-3 2018 Mazda CX-5 2018 Mazda CX-9 2018 Mazda Mazda3 2018 Mazda Mazda6 2018 Mazda MX-5 2017 Mazda CX-3 2017 Mazda CX-5 2017 Mazda CX-9 2017 Mazda Mazda3 2017 Mazda Mazda6 2017 Mazda MX-5 2016 Mazda CX-3 2016 Mazda CX-5+ 87 more
Associated Documents
- Download MC-10159201-0001.pdf↗
April 1, 2019•Document ID: 10159200
Service Bulletin/Repair Instructions
ENGINE
Mfr Comm. #:
SA-012-19
Date Added:
April 25, 2019
Manufacturer:
MAZDA
Summary
On some vehicles, a tapping or knocking noise may be heard from the top end after the engine cools down (vehicle is parked overnight) or it has been idling for an extended time. The tapping noise will decreases as the vehicle is being driven or if the RPM is held above 2500-3000 RPM.
Associated Products (4)
2019 Mazda CX-5 2019 Mazda Mazda6 2018 Mazda CX-5 2018 Mazda Mazda6
Associated Documents
- Download MC-10159200-0001.pdf↗
March 27, 2019•Document ID: 10155442
Service Bulletin/Repair Instructions
EQUIPMENT; ELECTRICAL SYSTEM
Mfr Comm. #:
SA-001-19a
Date Added:
March 29, 2019
Manufacturer:
MAZDA
Summary
APPLE CARPLAYÃ¢ÂÂ¢ / ANDROID AUTOÃ¢ÂÂ¢ FREQUENTLY ASKED QUESTIONS (FAQ). Many frequently asked question and the answers.
Associated Products (25)
2019 Mazda CX-3 2019 Mazda CX-5 2019 Mazda CX-9 2019 Mazda Mazda3 2019 Mazda MX-5 2018 Mazda CX-3 2018 Mazda CX-5 2018 Mazda CX-9 2018 Mazda Mazda3 2018 Mazda Mazda6 2018 Mazda MX-5 2017 Mazda CX-3 2017 Mazda CX-5 2017 Mazda CX-9 2017 Mazda Mazda3 2017 Mazda Mazda6 2017 Mazda MX-5 2016 Mazda CX-3 2016 Mazda CX-5 2016 Mazda CX-9+ 5 more
Associated Documents
- Download MC-10155442-0001.pdf↗
March 27, 2019•Document ID: 10155441
Service Bulletin/Repair Instructions
STRUCTURE; STRUCTURE:BODY:DOOR
Mfr Comm. #:
09-015-19-3578
Date Added:
March 29, 2019
Manufacturer:
MAZDA
Summary
Some customers may complain that the rear door seaming welt (1) comes off when stepping in and/or out of the vehicle. This is caused by the gripping force of the seaming welt being insufficient for frequent usage of the rear seat (vehicle used for ride sharing). No mass production change is planned.
Associated Products (12)
2019 Mazda CX-5 2018 Mazda CX-5 2018 Mazda Mazda3 2017 Mazda CX-5 2017 Mazda Mazda3 2016 Mazda CX-5 2016 Mazda Mazda3 2015 Mazda CX-5 2015 Mazda Mazda3 2014 Mazda CX-5 2014 Mazda Mazda3 2013 Mazda CX-5
Associated Documents
- Download MC-10155441-0001.pdf↗
March 27, 2019•Document ID: 10155437
Service Bulletin/Repair Instructions
POWER TRAIN:AXLE ASSEMBLY; POWER TRAIN
Mfr Comm. #:
05-002-19-3576
Date Added:
March 29, 2019
Manufacturer:
MAZDA
Summary
Some customers may complain of a whining noise from the automatic transaxle when driving at 10 mph and above. The noise: Ã¯ÂÂ·Depends on the vehicleÃ¢ÂÂs speed only (the more speed, the more noise)Ã¯ÂÂ·Occurs with all types of driving (acceleration, deceleration, steady speed)Ã¯ÂÂ·Does not depend on rpm, gear, or ATF temperature.This is caused by a damaged bearing in the transaxle due to improper configuration of the transaxle case. A modification has now been implemented on automatic transaxles with the following serial numbers: Ã¯ÂÂ·7TN0820364 and higher (CX-3) / 8TN1090104 and higher (except CX-3) Ã¯ÂÂ·8TR1008883 and higher Ã¯ÂÂ·8TD1003276 and higher Ã¯ÂÂ·8T50331192 and higher (CX-3) / 8T50329705 and higher (except CX-3).
Associated Products (23)
2019 Mazda CX-3 2019 Mazda CX-5 2018 Mazda CX-3 2018 Mazda CX-5 2018 Mazda Mazda3 2018 Mazda Mazda6 2017 Mazda CX-3 2017 Mazda CX-5 2017 Mazda Mazda3 2017 Mazda Mazda6 2016 Mazda CX-3 2016 Mazda CX-5 2016 Mazda Mazda3 2016 Mazda Mazda6 2015 Mazda CX-5 2015 Mazda Mazda3 2015 Mazda Mazda6 2014 Mazda CX-5 2014 Mazda Mazda3 2014 Mazda Mazda6+ 3 more
Associated Documents
- Download MC-10155437-0001.pdf↗

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