Mazda CX-5 Service Bulletins (2022)

353 manufacturer communications on file.

• May 6, 2022•Document ID: 10213145

  Service Bulletin/Repair Instructions
  WHEELS

  Mfr Comm. #:

  SA-031-22

  Date Added:

  June 4, 2022

  Manufacturer:

  MAZDA

  Summary

  Some customers may complain that the tire sidewalls are distorted or "damaged".

  Associated Products (11)

  2023 Mazda CX-502022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda MX-302022 Mazda MX-52021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda62021 Mazda MX-5
  Associated Documents

  • DownloadMC-10213145-0001.pdf↗
• May 6, 2022•Document ID: 10213140

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER

  Mfr Comm. #:

  SA-019-22a

  Date Added:

  June 4, 2022

  Manufacturer:

  MAZDA

  Summary

  Mazda Connected Services Frequently Asked Questions (FAQs)

  Associated Products (13)

  2023 Mazda CX-502022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32020 Mazda CX-302020 Mazda Mazda32019 Mazda Mazda3
  Associated Documents

  • DownloadMC-10213140-0001.pdf↗
• May 6, 2022•Document ID: 10213139

  Service Bulletin/Repair Instructions
  LATCHES/LOCKS/LINKAGES:DOORS:LOCK; ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT; EXTERIOR LIGHTING:HEADLIGHTS

  Mfr Comm. #:

  SA-017-22a

  Date Added:

  June 4, 2022

  Manufacturer:

  MAZDA

  Summary

  Some customers may complain about any of the following: *Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. **Remote function(s) inoperative. **Engine Start / Stop **Door Lock / Unlock **Lights ON / OFF *MAZDA CONNECT connected vehicle reception strength icon shows "X" or " ". Confirm the customer's phone and vehicle have good to strong reception during the concern as shown in the table below. **If the reception is weak, move the vehicle to a location where the reception is good to strong as shown in the table, then try to get the Authorization Code and/or operate the remote functions before proceeding to the Repair Procedure if there is still an issue. **If the reception is good to strong, proceed to the Repair Procedure.

  Associated Products (13)

  2023 Mazda CX-502022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32020 Mazda CX-302020 Mazda Mazda32019 Mazda Mazda3
  Associated Documents

  • DownloadMC-10213139-0001.pdf↗
• April 27, 2022•Document ID: 10210887

  Service Bulletin/Repair Instructions
  EQUIPMENT; ELECTRICAL SYSTEM

  Mfr Comm. #:

  SA-026-22

  Date Added:

  May 5, 2022

  Manufacturer:

  MAZDA

  Summary

  Apple CarPlay / Android Auto Frequently Asked Questions (FAQs)

  Associated Products (47)

  2023 Mazda CX-502022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302022 Mazda MX-52021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32021 Mazda Mazda62021 Mazda MX-52020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda6+ 27 more
  Associated Documents

  • DownloadMC-10210887-0001.pdf↗
• April 26, 2022•Document ID: 10210884

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  SA-023-22

  Date Added:

  May 5, 2022

  Manufacturer:

  MAZDA

  Summary

  A tapping/rattling noise may be noticed from the valve train area. This operating condition can occur on new vehicles which have been delivered to Mazda dealers (due to loading and unloading from transport trucks or customers moving their vehicles in and out of their garages to wash the vehicle, etc.). This condition may also occur if the engine is not allowed to warm up after multiple cold starts.

  Associated Products (9)

  2023 Mazda CX-502022 Mazda CX-302022 Mazda CX-52022 Mazda Mazda32021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda Mazda32021 Mazda Mazda6
  Associated Documents

  • DownloadMC-10210884-0001.pdf↗
• April 8, 2022•Document ID: 10210933

  Service Bulletin/Repair Instructions
  SEATS; EQUIPMENT

  Mfr Comm. #:

  09-012-22

  Date Added:

  May 5, 2022

  Manufacturer:

  MAZDA

  Summary

  At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Customers having this concern should have their vehicle repaired by a qualified upholstery repair specialist using the following repair procedure.

  Associated Products (21)

  2023 Mazda CX-502022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302022 Mazda MX-52021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32021 Mazda Mazda62021 Mazda MX-52020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda6+ 1 more
  Associated Documents

  • DownloadMC-10210933-0001.pdf↗
• April 6, 2022•Document ID: 10210879

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  SA-019-22

  Date Added:

  May 5, 2022

  Manufacturer:

  MAZDA

  Summary

  Mazda Connected Services Frequently Asked Questions (FAQ).

  Associated Products (13)

  2023 Mazda CX-502022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32020 Mazda CX-302020 Mazda Mazda32019 Mazda Mazda3
  Associated Documents

  • DownloadMC-10210879-0001.pdf↗
• April 6, 2022•Document ID: 10210867

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  SA-018-22

  Date Added:

  May 5, 2022

  Manufacturer:

  MAZDA

  Summary

  The WSM shows 3 possible crankshaft sprocket and timing chain combinations (Type A, B and C), but some vehicles have been produced with a combination of Type A timing chain with 2 yellow-colored links with a Type B crankshaft sprocket.

  Associated Products (22)

  2022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32021 Mazda Mazda62020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda62018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda6+ 2 more
  Associated Documents

  • DownloadMC-10210867-0001.pdf↗
• April 5, 2022•Document ID: 10210902

  Service Bulletin/Repair Instructions
  STEERING

  Mfr Comm. #:

  02-003-22

  Date Added:

  May 5, 2022

  Manufacturer:

  MAZDA

  Summary

  Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road.

  Associated Products (64)

  2023 Mazda CX-502022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302022 Mazda MX-52021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32021 Mazda Mazda62021 Mazda MX-52020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda6+ 44 more
  Associated Documents

  • DownloadMC-10210902-0001.pdf↗
• April 4, 2022•Document ID: 10210865

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  SA-017-22

  Date Added:

  May 5, 2022

  Manufacturer:

  MAZDA

  Summary

  Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. *Remote function(s) inoperative. *Engine Start / Stop **Door Lock / Unlock **Lights ON / OFF *MAZDA CONNECT connected vehicle reception strength icon shows "X" or " ". Confirm the customer's phone and vehicle have good to strong reception during the concern as shown in the table below. *If the reception is weak, move the vehicle to a location where the reception is good to strong as shown in the table, then try to get the Authorization Code and/or operate the remote functions before proceeding to the Repair Procedure if there is still an issue. *If the reception is good to strong, proceed to the Repair Procedure.

  Associated Products (13)

  2023 Mazda CX-502022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32020 Mazda CX-302020 Mazda Mazda32019 Mazda Mazda3
  Associated Documents

  • DownloadMC-10210865-0001.pdf↗
• April 4, 2022•Document ID: 10210847

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  SA-016-22

  Date Added:

  May 5, 2022

  Manufacturer:

  MAZDA

  Summary

  There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method

  Associated Products (51)

  2022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302022 Mazda MX-52021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32021 Mazda Mazda62021 Mazda MX-52020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62020 Mazda MX-5+ 31 more
  Associated Documents

  • DownloadMC-10210847-0001.pdf↗
• April 4, 2022•Document ID: 10210845

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  SA-011-22a

  Date Added:

  May 5, 2022

  Manufacturer:

  MAZDA

  Summary

  The CX-50 has new and revised features that are different from previous models, and may be difficult to understand. This Service Alert provides valuable information to support potential dealer and customer concerns.

  Associated Products (1)

  2022 Mazda CX-5
  Associated Documents

  • DownloadMC-10210845-0001.pdf↗
• April 4, 2022•Document ID: 10210844

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  SA-004-22a

  Date Added:

  May 5, 2022

  Manufacturer:

  MAZDA

  Summary

  Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.

  Associated Products (12)

  2022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32020 Mazda CX-302020 Mazda Mazda32019 Mazda Mazda3
  Associated Documents

  • DownloadMC-10210844-0001.pdf↗
• March 29, 2022•Document ID: 10209761

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  SA-014-22

  Date Added:

  April 6, 2022

  Manufacturer:

  MAZDA

  Summary

  Accessory instructions can be found on OneMazda under Dealer Resources - Parts & Accessories.

  Associated Products (161)

  2023 Mazda CX-502022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-52021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32021 Mazda Mazda62021 Mazda MX-52020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62020 Mazda MX-5+ 141 more
  Associated Documents

  • DownloadMC-10209761-0001.pdf↗
• March 25, 2022•Document ID: 10209726

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  DRW47

  Date Added:

  April 6, 2022

  Manufacturer:

  MAZDA

  Summary

  The Manual booklet kit inside the vehicle must be replaced with an updated version as the original warranty information is outdated. The repair will be to discard the old booklet kit and replace with a new version. The new booklet will be shipped UPS to the service manager at all affected dealers by March 29-30, 2022, please do not order a new booklet kit.

  Associated Products (2)

  2023 Mazda CX-502022 Mazda CX-5
  Associated Documents

  • DownloadMC-10209726-0001.pdf↗
• March 25, 2022•Document ID: 10209724

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:INFOTAINMENT

  Mfr Comm. #:

  DRW46

  Date Added:

  April 6, 2022

  Manufacturer:

  MAZDA

  Summary

  The Apple Car Play and Android Auto (AA/CP) software in the vehicles below needs to be updated to the latest version. The affected vehicles were built with an older version of the software and AA/CP functions may not work correctly. The repair will be a CMU software update via USB stick.

  Associated Products (2)

  2023 Mazda CX-502022 Mazda CX-5
  Associated Documents

  • DownloadMC-10209724-0001.pdf↗
• March 24, 2022•Document ID: 10209782

  Service Bulletin/Repair Instructions
  EQUIPMENT; SERVICE BRAKES, HYDRAULIC; EQUIPMENT ADAPTIVE/MOBILITY

  Mfr Comm. #:

  04-001/22

  Date Added:

  April 5, 2022

  Manufacturer:

  MAZDA

  Summary

  Some vehicles may exhibit a click or squeak noise from the front brakes under the following conditions: 2016-2022 CX-9 2018-2022 CX-5 (Click noise): 1. When first moving forward or reverse from a stop OR 2. When first applying the brakes while moving forward at slow speeds. Cause: Due to deteriorated grease between the brake pads and the shim, the front brake pads move upward/downward along with the brake rotors during brake application. When the vehicle moves or the brakes are applied the next time, the front brake pads move to the other side, which causes a click noise. Mass-Production Change: None 2016-2018 CX-9 (Squeak noise): During light braking. Cause: Occurs when the front brake pads have been worn to certain levels. As the pads wear, the chamfer goes away and the grease between the pad and the shim deteriorates. Mass-Production Change: As of Apr. 27, 2018, the chamfer shape of the brake pad was improved to increase durability.

  Associated Products (12)

  2022 Mazda CX-52022 Mazda CX-92021 Mazda CX-52021 Mazda CX-92020 Mazda CX-52020 Mazda CX-92019 Mazda CX-52019 Mazda CX-92018 Mazda CX-52018 Mazda CX-92017 Mazda CX-92016 Mazda CX-9
  Associated Documents

  • DownloadMC-10209782-0001.pdf↗
• March 17, 2022•Document ID: 10209778

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM

  Mfr Comm. #:

  01-003/22

  Date Added:

  April 5, 2022

  Manufacturer:

  MAZDA

  Summary

  The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code.

  Associated Products (161)

  2023 Mazda CX-502022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302022 Mazda MX-52021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32021 Mazda Mazda62021 Mazda MX-52020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda6+ 141 more
  Associated Documents

  • DownloadMC-10209778-0001.pdf↗
• March 10, 2022•Document ID: 10209754

  Service Bulletin/Repair Instructions
  EQUIPMENT; ELECTRICAL SYSTEM

  Mfr Comm. #:

  SA-011-22

  Date Added:

  April 6, 2022

  Manufacturer:

  MAZDA

  Summary

  The CX-50 has new and revised features that are different from previous models, and may be difficult to understand. This Service Alert provides valuable information to support potential dealer and customer concerns.

  Associated Products (2)

  2023 Mazda CX-502022 Mazda CX-5
  Associated Documents

  • DownloadMC-10209754-0001.pdf↗
• March 9, 2022•Document ID: 10209752

  Service Bulletin/Repair Instructions
  WHEELS; POWER TRAIN; EQUIPMENT:MECHANICAL

  Mfr Comm. #:

  SA-006-22a

  Date Added:

  April 6, 2022

  Manufacturer:

  MAZDA

  Summary

  There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warranty debits, and additional inconvenience and/or cost to the customer. To reduce the chance of this occurring, please follow the steps outlined in the repair procedure.

  Associated Products (58)

  2023 Mazda CX-502022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-52021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda22021 Mazda Mazda32021 Mazda Mazda62021 Mazda MX-52020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda22020 Mazda Mazda3+ 38 more
  Associated Documents

  • DownloadMC-10209752-0001.pdf↗