Mazda CX-5 Service Bulletins (2024)

210 manufacturer communications on file.

• September 14, 2023•Document ID: 10243559

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  PF-23-09

  Date Added:

  October 5, 2023

  Manufacturer:

  MAZDA

  Summary

  MNAO has recently found an increase in non-returned cores within the United Radio (UR) exchange program. As a reminder, dealers have 90 days, after the order is placed, to return the exchanged part. Failure to return the exchanged part will result in a debit of the full component price. It is highly recommended to set a calendar reminder at the time of the order for no more than 60 days to ensure all orders are returned if repaired and if not repaired, contact the customer to cancel the order and return the unit.

  Associated Products (22)

  2024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-9+ 2 more
  Associated Documents

  • DownloadMC-10243559-0001.pdf↗
• September 13, 2023•Document ID: 10243569

  Service Bulletin/Repair Instructions
  VISIBILITY:POWER WINDOW DEVICES AND CONTROLS; STRUCTURE

  Mfr Comm. #:

  SA-039-23a

  Date Added:

  October 5, 2023

  Manufacturer:

  MAZDA

  Summary

  Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.

  Associated Products (129)

  2024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302023 Mazda MX-52022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302022 Mazda MX-52021 Mazda CX-32021 Mazda CX-30+ 109 more
  Associated Documents

  • DownloadMC-10243569-0001.pdf↗
• September 13, 2023•Document ID: 10243545

  Service Bulletin/Repair Instructions
  SERVICE BRAKES

  Mfr Comm. #:

  04-001-23b

  Date Added:

  October 4, 2023

  Manufacturer:

  MAZDA

  Summary

  Front Brake Noise Symptom 1: Some vehicles may exhibit a click noise when first moving forward or reverse from a stop OR when first applying the brakes while moving forward at slow speeds. This is caused by deteriorated grease between the brake pads and the shim, the front brake pads move upward/downward along with the brake rotors during brake application. When the vehicle moves or the brakes are applied the next time, the front brake pads move to the other side, which causes a click noise. Front Brake Noise Symptom 2: Some vehicles may exhibit the brakes having an unusual noise or vibration when applying the brake. This is caused by rust on the brake disk plate’s surface. Rear Brake Noise Symptom 1: Some vehicles may exhibit a squeak noise from the rear brakes while braking lightly and occurs more frequently when driving at slow speeds. The noise is caused by poor contact between the guide plate and the mounting support. To eliminate this concern, the material of the pads has been changed to copper-free and the specification of the shims has been changed to a coated spring with tape. Rear Brake Noise Symptom 2: Some vehicles equipped with an electric parking brake (EPB) may exhibit a grinding noise from the rear brakes when braking. This may be caused by the rear brake pads not having the capability to remove the rust from the rear brake discs. The red rust accumulated on the discs is exposed to high temperatures during braking, and consequently the rust turns black. As the black rust is too hard to be removed by the brake pads, the rust progress is accelerated, resulting in the grinding noise.

  Associated Products (12)

  2024 Mazda CX-52023 Mazda CX-52022 Mazda CX-52021 Mazda CX-52020 Mazda CX-52019 Mazda CX-52018 Mazda CX-52017 Mazda CX-52016 Mazda CX-52015 Mazda CX-52014 Mazda CX-52013 Mazda CX-5
  Associated Documents

  • DownloadMC-10243545-0001.pdf↗
• August 28, 2023•Document ID: 10241637

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

  Mfr Comm. #:

  SA-050-23

  Date Added:

  September 5, 2023

  Manufacturer:

  MAZDA

  Summary

  Some customers may complain about scratches on the instrument cluster lens.

  Associated Products (60)

  2024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302023 Mazda MX-52022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302022 Mazda MX-52021 Mazda CX-32021 Mazda CX-30+ 40 more
  Associated Documents

  • DownloadMC-10241637-0001.pdf↗
• August 28, 2023•Document ID: 10241636

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  SA-021-23b

  Date Added:

  September 5, 2023

  Manufacturer:

  MAZDA

  Summary

  Qi Wireless Charger Symptom Troubleshooting

  Associated Products (20)

  2024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32021 Mazda CX-302021 Mazda CX-92021 Mazda Mazda32020 Mazda CX-302020 Mazda Mazda32019 Mazda Mazda3
  Associated Documents

  • DownloadMC-10241636-0001.pdf↗
• August 28, 2023•Document ID: 10241635

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  SA-021-23a

  Date Added:

  September 5, 2023

  Manufacturer:

  MAZDA

  Summary

  Qi Wireless Charger Symptom Troubleshooting

  Associated Products (19)

  2024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32021 Mazda CX-302021 Mazda CX-92021 Mazda Mazda32020 Mazda CX-302020 Mazda Mazda3
  Associated Documents

  • DownloadMC-10241635-0001.pdf↗
• August 28, 2023•Document ID: 10241634

  Service Bulletin/Repair Instructions
  EXTERIOR LIGHTING; ENGINE AND ENGINE COOLING; EQUIPMENT:ELECTRICAL:INFOTAINMENT

  Mfr Comm. #:

  SA-009-23h

  Date Added:

  September 5, 2023

  Manufacturer:

  MAZDA

  Summary

  Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Unlock, Lights ON / OFF

  Associated Products (23)

  2024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda3+ 3 more
  Associated Documents

  • DownloadMC-10241634-0001.pdf↗
• August 15, 2023•Document ID: 10241633

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING; EQUIPMENT:ELECTRICAL:INFOTAINMENT; EXTERIOR LIGHTING

  Mfr Comm. #:

  SA-009-23g

  Date Added:

  September 5, 2023

  Manufacturer:

  MAZDA

  Summary

  Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Unlock, Lights ON / OFF

  Associated Products (23)

  2024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda3+ 3 more
  Associated Documents

  • DownloadMC-10241633-0001.pdf↗
• July 24, 2023•Document ID: 10240487

  Service Bulletin/Repair Instructions
  LANE DEPARTURE; ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY; ENGINE AND ENGINE COOLING; POWER TRAIN

  Mfr Comm. #:

  SA-017-23d

  Date Added:

  August 5, 2023

  Manufacturer:

  MAZDA

  Summary

  The CX-90 has new and revised features that are different from previous models and may be difficult to understand. This Service Alert provides valuable information to support potential dealer and customer concerns.

  Associated Products (2)

  2024 Mazda CX-52024 Mazda CX-90
  Associated Documents

  • DownloadMC-10240487-0001.pdf↗
• July 14, 2023•Document ID: 10240489

  Service Bulletin/Repair Instructions
  SEATS

  Mfr Comm. #:

  SA-040-23

  Date Added:

  August 5, 2023

  Manufacturer:

  MAZDA

  Summary

  Some customers may experience a squeak noise by the center console, this is caused by the center console rubbing on the seat.

  Associated Products (4)

  2024 Mazda CX-52023 Mazda CX-52022 Mazda CX-52021 Mazda CX-5
  Associated Documents

  • DownloadMC-10240489-0001.pdf↗