Mazda CX-30 Service Bulletins
845 manufacturer communications on file.
- April 7, 2021•Document ID: 10190970Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- SA-014-21c
- Date Added:
- April 26, 2021
- Manufacturer:
- MAZDA
SummarySome customers may complain about an infotainment reboot and the infotainment system recovers if the Navigation SD card is removed (see attached video). NOTE: This concern may be present on a 2019-2020 Mazda3 or a 2020 CX-30 after the customer updates the Navigation SD card map software using Mazda Toolbox.
Associated Products (7)Associated Documents - April 7, 2021•Document ID: 10190968Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- SA-027-21
- Date Added:
- April 26, 2021
- Manufacturer:
- MAZDA
SummaryMAZDA CONNECT Symptom Troubleshooting (7th Generation Vehicles). Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure
Associated Products (7)Associated Documents - April 2, 2021•Document ID: 10190967Service Bulletin/Repair InstructionsVISIBILITY
- Mfr Comm. #:
- SA-026-21
- Date Added:
- April 26, 2021
- Manufacturer:
- MAZDA
SummaryWhen the power windows are operated many times without being fully closed, small errors of the window position sensor may accumulate and cause improper operation of the jam-safe function. To reduce the risk of this occurrence, the AUTO function is disabled if the power window is operated 10 consecutive times without being fully closed (turning the ignition OFF and then ON does not reset the counting). If the power window is fully closed before the 10th time, the counting restarts and the AUTO function is not deactivated.
Associated Products (5)Associated Documents - April 2, 2021•Document ID: 10190958Service Bulletin/Repair InstructionsEQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- 15-001-21-3795
- Date Added:
- April 26, 2021
- Manufacturer:
- MAZDA
SummarySome customers may notice an unexpected collision warning or automatic braking while reversing. This concern may be due to the parking assist unit software. The Smart Brake Support (SBS-R) system may be detecting an unintended obstruction at the lower rear end of the vehicle. To eliminate this concern, the parking assist unit control software has been modified.
Associated Products (5)Associated Documents - March 23, 2021•Document ID: 10189858Service Bulletin/Repair InstructionsEQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- SA-014-21b
- Date Added:
- April 5, 2021
- Manufacturer:
- MAZDA
SummarySome customers may complaint about an infotainment reboot. The infotainment system recovers if the Navigation SD card is removed (see attached video).
Associated Products (4)Associated Documents - March 15, 2021•Document ID: 10189951Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
- Mfr Comm. #:
- SA-013-21c
- Date Added:
- April 6, 2021
- Manufacturer:
- MAZDA
SummaryIMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App, Connected Vehicle enrollment (and Software Update Error message on 2020 Mazda3 only). Remote function(s) inoperative. Engine Start / Stop, Door Lock / Unlock, Lights ON / OFF
Associated Products (7)Associated Documents - March 15, 2021•Document ID: 10189950Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING; EQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- SA-012-21c
- Date Added:
- April 6, 2021
- Manufacturer:
- MAZDA
SummaryMAZDA CONNECTED SERVICES - FREQUENTLY ASKED QUESTIONS (FAQ): Index: General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issues, Troubleshooting, Reception Level Inspection, Dealer Processes, Conditions for Remote Engine Start Will Not Function, Conditions for Remote Engine Start Function Will turn engine OFF, Educational Videos, Resources
Associated Products (7)Associated Documents - March 15, 2021•Document ID: 10189797Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- MT-001-21
- Date Added:
- April 5, 2021
- Manufacturer:
- MAZDA
SummaryIf you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aftermarket devices have been installed.
Associated Products (101)2021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32021 Mazda Mazda62021 Mazda MX-52020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda32019 Mazda Mazda62019 Mazda MX-5+ 81 moreAssociated Documents - March 12, 2021•Document ID: 10189827Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 09-011-21-3789
- Date Added:
- April 5, 2021
- Manufacturer:
- MAZDA
SummarySome vehicles (equipped with the Electrical supply unit (ESU) BCKA-67-5Z0B) may exhibit that DTC B2002:49 [BODY CONTROL MODULE (BCM) - Electrical supply unit (ESU) internal malfunction (No warning/indicator light ON)] will not clear with the Mazda Modular Diagnostic System (M-MDS). This is caused by improper control software of the ESU. To eliminate this concern, the control software of the ESU has been modified.
Associated Products (3)Associated Documents - March 11, 2021•Document ID: 10189854Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-005-21c
- Date Added:
- April 5, 2021
- Manufacturer:
- MAZDA
SummarySome vehicles may have a "Low Battery Risk. Start Vehicle to Charge 12V Battery" warning message in the instrument cluster and a 30 second alarm sound. This is caused by the vehicle's electrical control area network (CAN) entering "Sleep Mode" when the network awake time reaches 30 cumulative minutes without the engine running.
Associated Products (2)Associated Documents - March 8, 2021•Document ID: 10189949Service Bulletin/Repair InstructionsEQUIPMENT; ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SA-017-21a
- Date Added:
- April 6, 2021
- Manufacturer:
- MAZDA
SummaryCHECK ENGINE LIGHT ON WITH DTC P0126:00 AND ENGINE RUNNING COOLER THAN NORMAL / POOR HEATER PERFORMANCE / LOW ENGINE COOLANT TEMPERATURE (BLUE) LIGHT ON: Some customers may experience the CHECK ENGINE LIGHT ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up. The engine temperature gauge fluctuates. The low coolant temperature indicator (blue) light stays on longer or comes on while driving. Poor heater performance, especially at idle.
Associated Products (12)Associated Documents - March 8, 2021•Document ID: 10189946Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:ADAS:HUD:CAMERA/SENSOR; VISIBILITY; EQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- SA-022-21
- Date Added:
- April 6, 2021
- Manufacturer:
- MAZDA
SummaryWhen performing the MGSS Workshop Manual 360ð View Monitor System Aiming Procedure, M-MDS may show error message "Procedure unsuccessful". This may be caused by light glare on the SST.
Associated Products (13)Associated Documents - March 8, 2021•Document ID: 10189871Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-020-21
- Date Added:
- April 5, 2021
- Manufacturer:
- MAZDA
SummaryKey Transmitter Power Saving Function: When the key transmitter Power Saving Function is turned ON, transmitter battery power consumption is restricted, thereby extending the transmitter battery life.
Associated Products (11)Associated Documents - February 25, 2021•Document ID: 10188024Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SA-017-21
- Date Added:
- March 3, 2021
- Manufacturer:
- MAZDA
SummarySome customers may experience the CHECK ENGINE LIGHT ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up. The engine temperature gauge fluctuates. The low coolant temperature indicator (blue) light stays on longer or comes on while driving. Poor heater performance, especially at idle.
Associated Products (12)Associated Documents - February 23, 2021•Document ID: 10188094Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT
- Mfr Comm. #:
- SSPC4
- Date Added:
- March 3, 2021
- Manufacturer:
- MAZDA
SummaryOn certain CX-30 vehicles equipped with the Bose audio option, a loud static noise may be exhibited from some or all of the speakers due to inappropriate control program of the audio amplifier. The noise can occur regardless of the driving status of the vehicle and the engine on/off.
Associated Products (2)Associated Documents - February 22, 2021•Document ID: 10188017Service Bulletin/Repair InstructionsSUSPENSION
- Mfr Comm. #:
- 02-004-21-3785
- Date Added:
- March 3, 2021
- Manufacturer:
- MAZDA
SummarySome vehicles may exhibit a rattle noise from the front suspension when driving over bumps or on a road with a wavy surface. The noise may be caused by the mounting rubber (1) because of insufficient clearance between the rubber and the metal bracket of the mounting rubber during the assembly process. To correct this issue, the mounting rubber has been modified to ensure the proper clearance.
Associated Products (3)Associated Documents - February 22, 2021•Document ID: 10188101Service Bulletin/Repair InstructionsLATCHES/LOCKS/LINKAGES; ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING; EQUIPMENT
- Mfr Comm. #:
- SSPC5
- Date Added:
- March 3, 2021
- Manufacturer:
- MAZDA
SummaryMazda Motor Corporation has decided to conduct a Special Service Program impacting certain 2019-2021 Mazda3 and 2020-2021 CX-30 vehicles built at MC and MMVO. Please see the descriptions, models, years, and VIN Ranges below. NOTE: A new MDRT Tool will be sent to all dealers, please read the attached MDRT Tool document arriving with this email. NOTE: The subject vehicles are affected by one, two or three concerns depending on production date, (Battery Drain, and/or MRCC and/or Theft-deterrent system). Some of the subject vehicles are also affected by SSPC4 and Safety Recall 4621B which officially addresses radio static noise from speakers, and/or rear hatch may fall when parked on an incline.
Associated Products (5)Associated Documents - February 22, 2021•Document ID: 10188031Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING; EQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- SA-012-21a
- Date Added:
- March 3, 2021
- Manufacturer:
- MAZDA
SummaryMAZDA CONNECTED SERVICES - FREQUENTLY ASKED QUESTIONS (FAQ): Index: General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issues, Troubleshooting, Reception Level Inspection, Dealer Processes, Conditions for Remote Engine Start Will Not Function, Conditions for Remote Engine Start Function Will turn engine OFF, Educational Videos, Resources
Associated Products (7)Associated Documents - February 22, 2021•Document ID: 10188029Service Bulletin/Repair InstructionsEXTERIOR LIGHTING; LATCHES/LOCKS/LINKAGES; EQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- SA-013-21a
- Date Added:
- March 3, 2021
- Manufacturer:
- MAZDA
SummaryIMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App, Connected Vehicle enrollment (and Software Update Error message on 2020 Mazda3 only). Remote function(s) inoperative. Engine Start / Stop, Door Lock / Unlock, Lights ON / OFF
Associated Products (7)Associated Documents - February 10, 2021•Document ID: 10188032Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-005-21a
- Date Added:
- March 3, 2021
- Manufacturer:
- MAZDA
SummarySome vehicles may have a "Low Battery Risk. Start Vehicle to Charge 12V Battery" warning message in the instrument cluster and a 30 second alarm sound. This is caused by the vehicle's electrical control area network (CAN) entering "Sleep Mode" when the network awake time reaches 30 cumulative minutes without the engine running.
Associated Products (2)Associated Documents