Mazda CX-30 Service Bulletins
684 manufacturer communications on file.
- February 9, 2022•Document ID: 10208561Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-003-22b
- Date Added:
- March 4, 2022
- Manufacturer:
- MAZDA
SummaryCX-30. Mazda3: Prior to February 8, 2022, some vehicles may store DTC U0300:57 (Body control module (BCM) internal malfunction) and cannot be erased after a BCM replacement or MDARS BCM software update (NOT with BCM update for SSPC5 or 4621B using MDRT). This is caused by a BCM-VCM software error. Customers having this concern should have their vehicle repaired using the following repair procedure. MX-30: Some MX-30 vehicles may store DTC U0300:57 (Body control module (BCM) internal malfunction) and cannot be erased after a BCM replacement or MDARS BCM software update. This is caused by a BCM-VCM software error. Mazda is aware of the issue and is working on a resolution. If there is an issue with this concern, Mazda recommends putting customer in a loaner vehicle at this time. DO NOT perform BCM software update with MDARS until further notice. This SA will be updated with the newest repair information as it becomes available.
Associated Products (2)Associated Documents - February 4, 2022•Document ID: 10208560Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-003-22a
- Date Added:
- March 4, 2022
- Manufacturer:
- MAZDA
SummarySome vehicles may store DTC U0300:57 (Body control module (BCM) internal malfunction) after a BCM replacement or MDARS BCM software update (NOT with BCM update for SSPC5 or 4621B using MDRT) and the DTC cannot be erased. This is caused by a BCM-VCM software error. Mazda is aware of the issue and is working on a resolution. If there is an issue with this concern, contact Hotline for newest repair information. DO NOT perform BCM software update with MDARS until further notice, including CSP06 and CSP07. This SA will be updated with the newest repair information as it becomes available.
Associated Products (2)Associated Documents - February 4, 2022•Document ID: 10208554Service Bulletin/Repair InstructionsUNKNOWN OR OTHER; STRUCTURE
- Mfr Comm. #:
- MT-001-22
- Date Added:
- March 4, 2022
- Manufacturer:
- MAZDA
SummarySome customers may report concerns with interior upholstery surface stains particularly on high contact areas (e.g.: steering wheel, door panels, shifter...etc.). This may be caused by skin oils or chemicals such as hand lotions. Use a clean towel damped in leather/vinyl cleaner or mild soap to clean the steering wheel. NOTE: Upholstery maintenance and care information can also be found in the Owner's Manual.
Associated Products (12)Associated Documents - February 1, 2022•Document ID: 10208562Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-004-22
- Date Added:
- March 4, 2022
- Manufacturer:
- MAZDA
SummaryCustomers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
Associated Products (8)Associated Documents - January 27, 2022•Document ID: 10206960Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA; FORWARD COLLISION AVOIDANCE; EQUIPMENT
- Mfr Comm. #:
- 15-003/22
- Date Added:
- February 4, 2022
- Manufacturer:
- MAZDA
SummarySome vehicle may experience the i-ACTIVSENSE/ALH warning lights on and a system error messages may be found in the center display as well. DTC U3000:04 (FSC) is stored in memory DTC U3000:04 (FSC) - Forward sensing camera (FSC) internal malfunction This may be caused by a hardware failure in an internal device of the FSC that results in the malfunction detection. To eliminate this concern, the production process of the FSC has been modified.
Associated Products (2)Associated Documents - January 27, 2022•Document ID: 10206952Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; LATCHES/LOCKS/LINKAGES
- Mfr Comm. #:
- 09-004/22
- Date Added:
- February 4, 2022
- Manufacturer:
- MAZDA
SummarySome CX-5 and CX-30 customers may find that the liftgate does not close when pressing the power liftgate (PLG) rear switch (A) located on the interior liftgate trim. This may be caused by PLG switch corrosion. Water from a high pressure car washer and/or condensation may drip onto the switch connector and cause corrosion. To eliminate this concern, the PLG rear switch has been modified with a waterproof connector. Some Mazda3, CX-30 and MX-30 customers may complain that the vehicle door locking system does not work when the door lock switch on the liftgate interior trim is pressed. DTC B11C4:23 (BCM - liftgate lock switch circuit malfunction) may be stored. This may be caused during a high pressure car wash and/or condensation. Water may enter through the rear center brand emblem base component and drip onto the switch connector causing corrosion. The rusted connector may also cause a battery drain. To eliminate this concern, the rear center brand emblem base has been modified to prevent water entry (Mazda3) and the rear harness has been modified to prevent water infiltration (Mazda3, CX-30 and MX-30).
Associated Products (4)Associated Documents - January 13, 2022•Document ID: 10206940Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-002/22
- Date Added:
- February 4, 2022
- Manufacturer:
- MAZDA
SummarySome vehicles may have a "Low Battery Risk. Start Vehicle to Charge 12V Battery" warning message in the instrument cluster and a 30 second alarm sound. This is caused by the vehicle's electrical control area network (CAN) entering "Sleep Mode" when the network awake time reaches 30 cumulative minutes without the engine running. The vehicle network starts to wake-up at the moment any side door is opened in order to increase the start-up speed of electrical components and the network awake cumulative time count begins by the customer doing any one of the following wake-up triggers: Open any door(s), Unlock doors, Open liftgate, Depress brake pedal, Push start/stop button, Other operations that wake-up the network. No dealer visit is required. The warning message can be cleared by starting the engine and idling or driving for 5 minutes or longer.
Associated Products (3)Associated Documents - December 22, 2021•Document ID: 10206021Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING; POWER TRAIN
- Mfr Comm. #:
- SA-031-21c
- Date Added:
- January 5, 2022
- Manufacturer:
- MAZDA
SummaryNew Cylinder Head Assembly Established: A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assembly.
Associated Products (4)Associated Documents - December 22, 2021•Document ID: 10206018Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-013-21h
- Date Added:
- January 6, 2022
- Manufacturer:
- MAZDA
SummaryConnected Vehicle Symptom Troubleshooting: Some customers may complain about any of the following: - Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. - Remote function(s) inoperative. o Engine Start / Stop o Door Lock / Unlock o Lights ON / OFF MAZDA CONNECT connected vehicle reception strength icon shows "X" or " ". Confirm the customer's phone and vehicle have good to strong reception during the concern as shown in the table below. - If the reception is weak, move the vehicle to a location where the reception is good to strong as shown in the table, then try to get the Authorization Code and/or operate the remote functions before proceeding to the Repair Procedure if there is still an issue. - If the reception is good to strong, proceed to the Repair Procedure.
Associated Products (8)Associated Documents - December 21, 2021•Document ID: 10206020Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-027-21c
- Date Added:
- January 6, 2022
- Manufacturer:
- MAZDA
SummaryMazda Connect Symptom Troubleshooting (7th Generation Vehicles): Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. No. 1 Blank Screen No. 2. Rear View Camera is not displayed No. 3 Rebooting No. 4 Infotainment System Has No Sound No. 5 Commander Switch Does Not Work No. 6 Bluetooth device will not pair No. 7 Incorrect GPS position No. 8 Voice Recognition Does Not Work No. 9 Cannot Make a Hands-Free Call No. 10 Cannot Play Bluetooth Audio No. 11 How to update the Navigation SD Card Map No. 12 How to Check Navi SD Card VIN Lock
Associated Products (4)Associated Documents - December 21, 2021•Document ID: 10206011Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 16-002-21-3858
- Date Added:
- January 6, 2022
- Manufacturer:
- MAZDA
SummaryAudio, Navigation, And Phone Concerns With Mazda Connect Infotainment System (7th Generation Models): Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 7000C0A-NA01_11012 or later). --> See document for full list. Customers having this concern(s) should have their vehicle repaired using the following repair procedure.
Associated Products (4)Associated Documents - December 21, 2021•Document ID: 10205994Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 01-006-21-3779b
- Date Added:
- January 6, 2022
- Manufacturer:
- MAZDA
SummaryBattery Maintenance: This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.
Associated Products (12)Associated Documents - December 20, 2021•Document ID: 10206009Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM; STRUCTURE
- Mfr Comm. #:
- 09-039-21-3807
- Date Added:
- January 6, 2022
- Manufacturer:
- MAZDA
SummaryDoor Outer Handle Touch Sensor Does Not Lock And/Or Unlock: Some customers may experience one or both of the following symptoms while locking and unlocking the doors works fine using the remote transmitter. Symptom 1: The touch sensor of the front door outer handle does not lock the doors after rain and/or car washing, even though unlocking is possible. Symptom 2: The touch sensor of the front door outer handle does not unlock the doors. Cause 1 (for Symptom 1): Water may accumulate around the touch sensor in the outer handle, resulting in temporary lower sensitivity of the capacitive sensor. Also, if car wash foam gets inside the outer handle while washing the vehicle, the foam may disturb the touch sensor detection. Mazda is still working on a mass production change for this concern. Cause 2 (for Symptom 2): Improper soldering in the production process may disturb the touch sensor detection. To eliminate this concern, the production process has been modified. Customers having this concern should have their vehicle repaired using the following repair procedure.
Associated Products (2)Associated Documents - December 16, 2021•Document ID: 10206008Service Bulletin/Repair InstructionsSTRUCTURE
- Mfr Comm. #:
- 09-038-21-3855
- Date Added:
- January 6, 2022
- Manufacturer:
- MAZDA
SummaryRear Outer Door Handle Fails To Return Due To Water Freezing In The Handle: Some vehicles may exhibit the rear outer handle remains pulled out and does not return when the rear outer handle is operated in freezing temperatures. This is caused by the accumulation of snow on the rear outer handle melting and dripping water on the sliding part of the lever. When the water freezes due to decreased temperature and the handle is operated, peeled ice gets caught between the outer handle case and the slide, causing the return failure. To eliminate this concern, the shape of the rear outer handle has been changed to prevent the accumulation of water on the sliding part of the lever. Customers having this concern should have their vehicle repaired using the following repair procedure.
Associated Products (2)Associated Documents - December 13, 2021•Document ID: 10206005Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 09-012-21-3801b
- Date Added:
- January 6, 2022
- Manufacturer:
- MAZDA
SummaryDoor Lock Will Not Work Using Remote Transmitter and Engine Will Not Start: Some customers may experience all of following symptoms: 1. The door lock/unlock operation will not work using the remote transmitter button. 2. The door lock/unlock operation will not work using the door lock/release touch sensor. 3. The engine will not start using the ignition switch. 4. The transmitter operates by itself. 5. The key battery drains faster than usual. Symptoms 1-3: This may be caused when excess load is applied to the remote transmitter, deforming the electrical terminals and creating poor contact with the battery. To eliminate this concern, the structure in the remote transmitter has been modified to reduce the deformation of the electrical terminals. Symptom 4-5: This may be caused when excessive load is applied to the remote transmitter, creating a gap around the gasket where moisture enters and corrodes the circuit board which in turn drains the key battery faster than usual. To eliminate this concern, the thickness of the case wall on the gasket mounting surface has been increased and the bonding strength of the components has been improved to prevent deformation. Customers having this concern should have their vehicle repaired using the following repair procedure.
Associated Products (7)Associated Documents - December 2, 2021•Document ID: 10206006Service Bulletin/Repair InstructionsEQUIPMENT; STRUCTURE; FUEL/PROPULSION SYSTEM
- Mfr Comm. #:
- 09-019-21-3813a
- Date Added:
- January 6, 2022
- Manufacturer:
- MAZDA
SummaryFuel Filler Lid Panel Is Deformed: Some vehicles may exhibit a deformed fuel-filler lid panel (1) attached to the fuel-filler lid box, resulting in a poor appearance. This concern is caused by the lid box not having enough water drainage capability which leads to the accumulation of water inside it. The water then freezes in cold weather and expands or the inner side of the lid panel absorbs the water and swells from long exposure, deforming the lid panel. To eliminate this concern, the shape of the fuel-filler lid box has been modified to have better drainage capability and a modified fuel-filler lid panel service part has been established for less water absorbance. Customers having this concern should have their vehicle repaired using the following repair procedure.
Associated Products (2)Associated Documents - November 24, 2021•Document ID: 10203724Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING; EQUIPMENT
- Mfr Comm. #:
- 01-012-21-3832a
- Date Added:
- December 2, 2021
- Manufacturer:
- MAZDA
SummarySome vehicles may have a âÂÂLOW ENGINE OIL LEVELâ warning message and a CHECK ENGINE light illuminated in the instrument cluster, along with DTC P250F:00 stored in memory. DTC P250F:00 - Engine oil level signal: engine oil level low. Upon inspecting the engine oil level, the level is found to be low and there doesnâÂÂt appear to be any trace of oil leakage in the engine compartment. This concern usually occurs when the mileage reaches approximately 3,100 â 4,700 miles (5,000 - 7,500km) and may also occur again after replacing or topping off the engine oil. The root cause of this concern has not been identified yet, therefore a repair procedure will be announced at a later date. Since this issue has been reported after a valve stem seal modification, it is very likely that valve stem seal damage is causing oil to leak into the combustion chamber.
Associated Products (5)Associated Documents - November 22, 2021•Document ID: 10203765Service Bulletin/Repair InstructionsEQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT; EQUIPMENT:ELECTRICAL:INFOTAINMENT
- Mfr Comm. #:
- SA-054-21a
- Date Added:
- December 2, 2021
- Manufacturer:
- MAZDA
SummarySome customers may complain about any the following infotainment system concerns: Reboot, Slow reboot in morning, Display frozen, Display blank. NOTE: Rear view monitor operation is normal, No DTC stored
Associated Products (5)Associated Documents - November 19, 2021•Document ID: 10203731Service Bulletin/Repair InstructionsVISIBILITY; EQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- 09-035-21-3842
- Date Added:
- December 2, 2021
- Manufacturer:
- MAZDA
SummarySome vehicles may exhibit windshield glass distortion or a double-image from the active driving display. These may be due to a) distortion in the windshield glass not properly removed during the manufacturing process or b) glass with incorrect specifications used in the manufacturing process. To eliminate these concerns, the windshield glass manufacturing process has been modified.
Associated Products (1)Associated Documents - November 17, 2021•Document ID: 10203761Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; POWER TRAIN
- Mfr Comm. #:
- SA-055-21
- Date Added:
- December 2, 2021
- Manufacturer:
- MAZDA
SummaryDue to a supplier issue, DTC C0061:94 is displayed instead of C0061:96 for Mazda3 and CX-30. Therefore, use the C0061:96 diagnostics on MGSS when DTC C0061:94 is stored.
Associated Products (2)Associated Documents