Lincoln Town Car Complaints

3,302 consumer complaints on file.

#8005989March 20, 2002
EXTERIOR LIGHTING:HEADLIGHTS
HEADLIGHTS AIM TO RIGHT AND NOT FAR ENOUGH AHEAD, VEHICLE HAS BEEN TAKEN TO DEALER 6 TIMES AND HEADLIGHTS WERE ADJUSTED, BUT DID NOT REMEDY THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8006018March 20, 2002
FUEL SYSTEM, GASOLINE:DELIVERY, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
CONSUMER FOUND A CONSTANT LEAK UNDER VEHICLE. TOOK VEHICLE IN FOR REPAIR, AND DEALER FOUND OUT THAT FUEL LINE WAS CORRODED/ RUSTED AND NEEDED TO BE REPLACED, AS WELL AS THE BRAKE LINE. THIS CAUSED THE CAR TO TO FAIL TO START, AFTER REPAIRS WERE FINISHED THE PROBLEM WITH STARTING THE CAR WAS REMEDIED. *JG *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005891March 19, 2002
AIR BAGS:SIDE/WINDOW
WHILE DRIVING PASSENGER'S SIDE AIRBAG DEPLOYED WITHOUT WARNING. VEHICLE HAD NO CRASH. TOOK VEHICLE TO DEALER, AND HAD IT REPAIRED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005920March 19, 2002
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
LIGHT ON THE DASHBOARD DOESN'T APPEAR AT DAY, BUT AT NIGHT THERE IS LIGHT. DASHBOARD IS DIGITAL. THIS HAS BEEN A PROBLEM SINCE PURCHASE DATE OF THE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#564710March 15, 2002
EXTERIOR LIGHTING:HEADLIGHTS
WHILE DRIVING WITH HEAD LIGHTS ON, THE LIGHTS WENT OUT TWICE AND THE THIRD TIME WOULD NOT COME BACK ON. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005733March 15, 2002
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
WHILE DRIVING VEHICLE AT 10-15 MPH LEFT FRONT BALL JOINT BROKE, AND VEHICLE COULD NOT BE CONTROLED. CONTACTED DEALER, AND DEALER WAS NOT WILLING TO DO ANYTHING BECAUSE OF THE MILEAGE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759382March 15, 2002
STRUCTURE:FRAME AND MEMBERS
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005410March 12, 2002
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
WHILE DRIVING NOTICED WATER SPRAYING FROM FRONT END OF VEHICLE IN ENGINE AREA. THERE WAS A CRACK IN MANIFOLD. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005423March 12, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING AND WITHOUT WARNING VEHICLE WILL STALL, RESULTING IN VEHICLE LOSING POWER STEERING. CONSUMER HAS NOTIFIED DEALER AND MANUFACTURER, DEALER COULD NOT SEEM TO FIND A SOLUTION TO PROBLEM.*AK. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759033March 7, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
THE BRAKE LINE WAS RUSTED THROUGH BELOW THE DRIVER SEAT AND RUPTURED. THE DRIVER COULD NOT STOP THE VEHICLE IN TIME AND CRASHED INTO ANOTHER VEHICLE AT A TRAFFIC INTERSECTION. REFERENCED IN RQ03-004
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#564605March 6, 2002
TIRES
WHILE DRIVING, TIRE EXPERIENCED A BLOWOUT, CONSUMER LOST PARTIAL CONTROL OF THE VEHICLE, HIT A CURB, DAMAGED ANOTHER TIRE AND BOTH RIMS, CONSUMER WAS INFORMED TO GO TO THE LOCAL GOODYEAR DEALER AND HAVE THEM TO SHIP THE DAMAGED TIRES IN ORDER TO BE REIMBURSED, THE CLAIM WAS SUBSEQUENTLY DENIED BECAUSE GOODYEAR STATED THEY ONLY RECEIVED ONE OF THE DAMAGED TIRES.(GOODYEAR REGATTA P21570R15 TIRES)*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005021March 5, 2002
EXTERIOR LIGHTING:HEADLIGHTS
HEADLIGHTS LENS WILL CONTINOUSLY GET DIRTY FROM THE INSIDE, ALSO WILL GET MOIST. CONSUMER HAS PROBLEMS AT NIGHT WHEN TURNING ON HEADLIGHTS. CONTACTED DEALER, AND DEALER WANTED TO REPLACE HEADLIGHT ASSEMBLY. *AK *YD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#758884March 3, 2002
FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM
A BULLETIN (# 97M91, & 97M91-S1 DATED MAY 1996) WAS ISSUED BY FORD MOTOR CO INFORMING OWNERS OF 1997 LINCOLN TOWNCAR, THAT THIS VEHICLE MAY DEVELOP FATIGUE CRACKS IN SOME OF THE COMPOSITE INTAKE MANIFOLDS USED ON THE 4.6 L SOHC ENGINES INSTALLED IN THE EFFECTED CARS. THIS CONDITION HAPPENED TO MY AUTO AND I BROKE DOWN IN THE CALIF DESERT AND HAD TO BE TOWED TO THE NEAREST TOWN WHERE I HAD TO HAVE IT FIXED IN ORDER TO RETURN HOME. THE DEALER IN THE TOWN IN CALIF SAID THAT THERE IS A RECALL ON THIS PROBLEM. WHEN I RETURNED HOME I CONTACTED THE DEALER AND THEY SAID THAT MY ENGINE WAS NOT COVERED. I WOULD LIKE TO KNOW WHY?? I HAVE WRITTEN FORD MOTOR CO BUT THEY DO NOT ANSWER ANY OF MY LETTERS. PLEASE HELP ME. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004742February 28, 2002
ELECTRICAL SYSTEM:IGNITION:SWITCH
WITHOUT WARNING KEY IN IGNITION WOULD LOCK WHEN TURNING KEY. MECHANIC HAS REPAIRED PROBLEM SEVERAL TIMES; HOWEVER, MALFUNCTION STILL OCCURS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004547February 26, 2002
AIR BAGS:FRONTAL
WHILE TRAVELING 40-45 MPH ANOTHER VEHICLE PULLED OUT AND HIT CONSUMER'S VEHICLE, RESULTING IN A CRASH. UPON IMPACT, AIR BAGS DID NOT DEPLOY AT ANY TIME. PLEASE PROVIDE FURTHER INFORMATION.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8004354February 21, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS, FUEL SYSTEM, GASOLINE:DELIVERY
AFTER PUTTING VEHICLE IN PARK, CONSUMER NOTICED THAT THERE WAS A TRAIL OF FUEL LEADING UP THE DRIVEWAY COMING FROM THE VEHICLE. CONSUMER TOOK VEHICLE OUT FROM THE GARAGE AND SOON AFTER THAT, THE VEHICLE CAUGHT ON FIRE. CONTACTED DEALER. *AK DEALER FOUND PERFORATED RUST ON STEEL FUEL LINES AT THE FUEL PUMP WHICH WAS ALSO HEAVILY RUSTED, FUEL LINE SPRAYED FUEL ON HOT EXHAUST SYSTEM. STEEL BRAKE LINES SHOWED EVIDENCE OF CORROSION. *SLC
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#758377February 18, 2002
ELECTRICAL SYSTEM:IGNITION
CAR WOULD NOT START ON NUMEROUS ATTEMPTS, BATTERY FINE, NEW STARTER. WHEN STARTED BY REPAIRMAN FROM UNDER HOOD, CAR IMMEDIATELY STARTED MOVING DOWN THE STREET IN REVERSE WITH NO DRIVER, NEARLY HITTING TELEPHONE POLE. SOMEHOW SLIPPED INTO REVERSE ON ITS OWN, YET KEY COULD BE REMOVED WITH EACH PREVIOUS ATTEMPT TO START IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#758360February 17, 2002
FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM, ENGINE AND ENGINE COOLING
I WAS DRIVING DOWN A REMOTE HIGHWAY WITH THE CAR ON CRUISE CONTROL GOING 60MPH. THE HIGH TEMPERATURE ALARM SOUNDED, SO I IMMEDIATELY PULLED OVER. I OPENED THE HOOD AND HOT COOLANT WAS SPRAYING OUT ALL OVER THE ENGINE. SINCE THE COOLANT RESERVOIR WAS STILL OVER HALF FULL, I DROVE DOWNHILL GOING ONLY 25MPH, TO A POPULATED AREA APPROXIMATELY 1.5 MILES AWAY WHERE I COULD RECEIVE ASSISTANCE. I CALLED A TOW TRUCK AND HAD TO BE TOWED 75 MILES TO THE LINCOLN DEALERSHIP IN LAS VEGAS, NV. I LEFT THE CAR, AND WAS LATER INFORMED THAT THE INTAKE MANIFOLD HAD FAILED AND HAD TO BE REPLACED. I PICKED UP THE CAR THE NEXT DAY, ONLY DROVE A FEW MILES AND REALIZED SOMETHING WAS STILL WRONG, SO I IMMEDIATELY RETURNED THE CAR TO DESERT LINCOLN-MERCURY. THEY TOOK IT BACK INTO THE SHOP TO LOOK IT OVER...RETURNING IT AFTER ABOUT 30 MINUTES. THEY SAID THAT COOLANT HAD LEAKED INTO THE SPARK PLUG SOCKETS AND THEY HAD TO REMOVE THEM AND BLOW OUT THE FLUID. THE SERVICE MANAGER TOLD ME THAT THE INTAKE MANIFOLDS ON 97 LINCOLNS FAILED QUITE OFTEN AND HE FIGURED THAT EVENTUALLY FORD WOULD HAVE TO RECALL THEM. I WAS SENT OFF AGAIN WITH THE ASSURANCE THAT MY VEHICLE WAS REPAIRED. TWO DAYS LATER I TRIED TO START THE CAR AND IT WOULDN'T START WITHOUT REPEATED EFFORTS. I CALLED LINCOLN AND THEY TOLD ME TO DRIVE THE CAR BACK TO LAS VEGAS...APPROXIMATELY 35 MILES AWAY. THEY KEPT THE CAR FOR THREE DAYS AND THEN INFORMED ME THAT THE CYLINDERS WERE WARPED FROM THE COOLANT AND THAT I NEEDED A NEW ENGINE. I AM FURIOUS THAT FORD MOTOR COMPANY KNOWINGLY LEAVES PARTS ON THEIR VEHICLES THAT ARE OBVIOUSLY FAULTY. THE INTAKE MANIFOLDS ON SOME 97 LINCOLN TOWN CARS HAVE BEEN RECALLED, BUT APPARENTLY NOT ON THOSE WITH OUR PARTICULAR VIN NUMBER. THE DEFECTIVE INTAKE MANIFOLD WAS PLASTIC AND THE NEW ONES ARE METAL. WHICH AGAIN SHOWS THAT FORD KNOWS THE PART IS THE DEFECTIVE AND WILL CAUSE PROBLEMS. NOW I'M STUCK WITH PAYING A FORTUNE FOR A NEW ENGINE. FORD SHOULDN'T BE ALLOWED TO GET AWAY WITH THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004069February 14, 2002
ELECTRICAL SYSTEM:IGNITION
CONSUMER STATED WHEN STARTING VEHICLE, THE IGNITION WILL LOCK UP, TURNING THE STEERING WHEEL DOES NOT UNLOCK IT, VEHICLE HAS BEEN TAKEN TO DEALER 6 TIMES, IGNITION WAS REPLACED ONCE, BUT DID NOT REMEDY THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#758179February 13, 2002
SERVICE BRAKES, AIR:ANTILOCK, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CHECK ENGINE LIGHT IS ON AND OFF ALL THE TIME, I BOUGHT THE CAR LAST YEAR AROUND OCTOBER 2001, THE OWNER TOLD ME HE TOOK THE CAR TO THE DEALERS SEVERAL TIMES AND NOTHING THEY TOLD HIM NOTHING WAS WRONG WITH THE CAR, I BOUGHT THE CAR FROM THAT PERSON AND ABOUT 4 MONTHS LATER THERE IS WATER INSIDE THE MOTOR, IT WAS RUNNING PERFECTLY FINE. ABOUT THE BRAKES, THERE IS A WIERD NOISE, IT'S NOT SQUEAKING, BUT WHEN YOU'RE AT A STOP SIGN AND YOU LET GO OF THE BREAK A LITTLE THERE IS AN UNUSUAL NOISE. I HAD THE CAR REPAIRED IN OCTOBER FOR THE HOOD LATCH RECALL, MOST OF THE PLACES WERE REALLY BAD ABOUT HELPING ME WITH THE RECALL, THEY TOLD ME THAT THE CAR WAS TOO OLD. I FINALLY GOT IT FIXED, BUT CAN THE OTHER PLACES ACTUALLY REJECT MY CAR FOR BEING TO OLD? I NEED TO KNOW IF THERE ARE OTHER RECALLS ON MY VEHICLE, I TOOK IT TO THE DEALERS AND THEY SAID THAT THE OTHER RECALLS DON'T APPLY TO MY CAR. IS THAT CORRECT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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