Lincoln Town Car Complaints

3,302 consumer complaints on file.

#10131948August 8, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
I PURCHASED A NEW 2005 LINCOLN TOWNCAR. WHEN I START TO PASS A CAR AND PRESS THE ACCELERATOR TO THE FLOOR TO GO INTO PASSING GEAR THERE IS A PERIOD OF A FEW SECONDS WHEN THE CAR APPEARS TO LOSE POWER THEN IT SHIFTS DOWN AND ACCELERATES. THE DEALERSHIP TOLD ME "THAT IS THE WAY IT WORKS AND THERE IS NO WAY TO CORRECT IT". I THINK THIS PUTS ME IN DANGER BECAUSE I CANNOT TELL IF THE CAR IS GOING TO DOWNSHIFT AND GAIN ENOUGH SPEED TO PASS OR NOT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119079August 5, 2005
VEHICLE SPEED CONTROL
AFTER SHIFTING THE GEAR INTO DRIVE THE VEHICLE SUDDENLY AND UNEXPECTEDLY ACCELERATED FORWARD. THE CONSUMER HAD TO APPLY THE BRAKES HARD, SHIFT THE GEAR INTO NEUTRAL AND TURN OFF THE IGNITION SWITCH. THE DEALER WAS NOT NOTIFIED AT THIS TIME. *JB *SB *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131524August 4, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
WHILE DRIVING MY 1994 LINCOLN TOWN CAR AT 20-25 MPH IN HOPEWELL NJ MY DRIVERS SIDE LOWER BALL JOINT SEPARATED,CAUSING THE LOWER CONTROL ARM TO FALL TO THE GROUND AND THE WHEEL WELL TO FALL ON THE TOP SIDE OF THE RIGHT FRONT TIRE,RENDERING THE VEHICLE IMMOVABLE. THE CAR WAS THEN TOWED 42 MILES TO MY HOME ON A FLATBED TRUCK AT THE COST OF $192.00. WITH THE AID OF A NEIGHBOR (A PROFESSIONAL MECHANIC) THE BALL JOINT WAS REPLACED WITH AN AFTERMARKET PART,COST $52.00(NO LABOR COST-SELF INSTALLED).THE BROKEN BALL JOINT( I HAVE RETAINED THE BROKEN PART IN MY POSSESSION) DID NOT HAVE ANY FITTINGS FOR LUBRICATION,BUT ACCORDING TO FORD CUSTOMER SERVICE DIVISION IN DEARBORN MI( MR.PAUL LAFFIN ) MY VEHICLE WAS NOT PART OF ANY SAFETY RECALL(98S37 FORD'S # ) OR 98V322000.I WAS ADVISED THAT I SHOULD TAKE MY CAR TO THE NEAREST LINCOLN DEALER FOR INSPECTION AND OR SERVICE OF THE OTHER (RIGHT SIDE) BALL JOINT. MY DRIVING TO AND FROM WORK INVOLVES 15 MILES ON AN INTERSTATE HIGHWAY,I GUESS I WAS JUST LUCKY TO HAVE THIS FAILURE OCCUR ON A CITY STREET AT 20 MPH. I AM VERY DISSATISFIED WITH FORD,LINCOLN FOR THEIR RESPONSE TO MY ISSUE WHICH I BELIEVE IS A DEFECTIVE PART THAT THEY REFUSE TO TAKE RESPONSIBILITY FOR AND CORRECT. EVEN IF MY CAR WAS NOT IN THE ORIGINAL RECALL, I FEEL IT IS A SIMILAR ISSUE THAT SHOULD BE ADDRESSED IN A LIKE MANNER WHEN IT HAS BEEN BROUGHT TO THEIR ATTENTION. AS FOR NHSTA I WOULD LIKE YOUR OFFICE TO LOOK INTO THE ASSEMBLY SPECS FOR ALL 1994 LINCOLN TOWN CARS TO SEE IF ALL WERE EQUIPPED WITH THIS TYPE OF (UNGREASEABLE) BALL JOINT. THANK YOU. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131490August 3, 2005
WHEELS
THIS WAS A SPONTANEOUS FAILURE OF A CAST ALUMINUM WHEEL. ORIGINAL EQUIPMENT. IT WAS NOT HEAT RELATED, NOR WAS THERE ANY KIND OF IMPACT OR COLLISION. THE WHEEL HAD NOT SUFFERED ANY KIND OF PREVIOUS DAMAGE. THE TIRE IS STILL IN PERFECT CONDITION. THE RIM EXPLODED AFTER A FAILURE OF THE FLOOR OF THE WHEEL. I HAVE PICTURES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132363August 2, 2005
ENGINE AND ENGINE COOLING:ENGINE
2004 LINCOLN TOWN CAR DEVELOPED A KNOCKING WHEN THE VEHICLE IS FIRST STARTED.*MR THE DEALER INSTALLED COVERS FOR THE CATALYTIC CONVERTERS BUT THIS DID NOT SOLVE THE PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126799August 1, 2005
AIR BAGS:SIDE/WINDOW
CONTACT STATES VEHICLE WAS TRAVELING DOWN A DIRT ROAD AND THE PASSENGER SIDE AIR BAG DEPLOYED. HE TOOK VEHICLE TO A DEALER.*AK THE DEALER CLAIMED THAT THE AIR BAG REPAIR WOULD NOT BE COVERED UNDER WARRANTY. THE CONSUMER CONTACTED THE MANUFACTURER BUT THEY PROVIDED NO ASSISTANCE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130689July 31, 2005
VEHICLE SPEED CONTROL:CRUISE CONTROL
ENGINE COMPARTMENT FIRE. FIRE DEPARTMENT DETERMINED UNDERHOOD FIRE DUE TO DEFECTIVE CRUISE CONTROL MODULE. 1993 LINCOLN TOWN CAR WAS PARKED FOR 2 WEEKS. CRUISE CONTROL HAD FAILED TO OPERATE. RECALL NEVER RECEIVED. OWNED CAR FOR 9 YEARS. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10129932July 25, 2005
VEHICLE SPEED CONTROL:CRUISE CONTROL
FAILURE OF CRUISE CONTROL TO KICK DOWN AFTER REACHING DESIRED SPEED AND TO KICK BACK IN WHEN GOING BELOW DESIRED SPEED. ALSO IF CRUISE CONTROL IS NOT TURNED OFF BEFORE TURNING ENGINE OFF IT WILL CONTINUE TO DRAW CURRENT AND RUN BATTERY DOWN. THIS HAS NOT CAUSED ANY ACCIDENTS YET BUT HAS CAUSED TWO CLOSE CALLS. I STOPPED USING THE CRUISE CONTROL UNTIL IT IS FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128396July 12, 2005
ENGINE AND ENGINE COOLING
I OWN A 1996 LINCOLN TOWN CAR V-8 4.6 ENGINE, WHICH HAS A PLASTIC INTAKE MANIFOLD, TERRIBLE MISTAKE BY FORD ENGINEERS, I MADE A TEMPORARY REPAIR TO MOVE THE VEHICLE FROM THE MIDDLE OF NO WERE, IT WORKED UNTIL I INSTALL THE THERMOSTAT AGAIN TO MAKE THE SMOG INSPECTION TO THE CAR, THE MANIFOLD CRACK AGAIN, LEAKING THE ANTI-FREEZE, I GET THIS CAR FROM A USED CAR LOT DEALER, IT ONLY HAS AROUND 85,000 MILES, I CHECK THAT THERE IS A RECALL IN THIS FAILURE FOR THE KIND OF ENGINE, BUT NOT EVERY OWNER QUALIFIES FOR THE REPAIR, WHY? I ALL READY RUN MY VIN NUMBER IN THE FORD WEBSITE AND DO NOT SHOW ANYTHING. FROM MY POINT OF VIEW, FORD MOTOR COMPANY IS LIABLE FOR THIS ENGINEERING MISTAKE, EVERY BODY IN THIS WORLD THAT IS MECHANIC ORIENTED KNOWS THAT PLASTIC DO NOT HOLD FOR TEMPERATURE AND PRESSURE. MY CAR VIN [XXX]. THIS IS A EXPENSIVE REPAIR AND THIS IS NOT PART OF NORMAL WEAR OR MISSED USE, SO I, IN USE OF A TORT LAW, AWARD THE SAME OF OTHERS IN SIMILAR CIRCUMSTANCES, I WANT TO HAVE MY CAR REPAIRED BY FORD MOTOR COMPANY. *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128251July 11, 2005
SERVICE BRAKES, HYDRAULIC
DT: CONTACT STATES: HER BRAKES HAVE FAILED 4 TIMES ON HER CAR. NO LIGHTS CAME ON TO WARN HER BEFORE THIS HAPPENED. THE PEDAL WENT DOWN TO THE FLOOR. THIS HAPPENED 3 TIMES IN ONE DAY, ON 6-1-05 DAY AND ANOTHER TIME 3 WEEKS LATE ON 6-24-05. THE DEALER COULD NOT FIND THE PROBLEM. THE DEALER DROVE THE CAR 600 MILES AND THE BRAKES DID NOT FAIL. THE DEALER CHECKED THE BRAKE FLUID AND SAID IT WAS FULL. THE DEALER DID NOT HAVE ANY IDEA WHY THIS WOULD HAVE HAPPENED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128296July 11, 2005
SUSPENSION:REAR
"ROARING" NOISE FROM THE REAR END AT 30-50 MPH. DEALER (METROPOLITAN LINCOLN-MERCURY IN LOUISVILLE, KY) DIAGNOSED THE PROBLEM AS WORN REAR AXLES AND AXLE BEARINGS. AXLES, BEARINGS, SEALS, AND BRAKE ROTORS WERE REPLACED AT A COST TO ME OF $932. I WAS TOLD THERE IS A RECALL TO FIX THIS PROBLEM BECAUSE OF A EARLY FAILURE IN THE AXLE SHAFTS DUE TO AN INADEQUATE HEAT TREATING, BUT MY VEHICLE WAS "NOT ON THE LIST" THAT QUALIFIED. SEE NHTSA CAMPAIGN ID # 04V328000. IF I HAVE THE PROBLEM THAT IS BEING FIXED BY THE RECALL, WHY ISN'T MY VEHICLE COVERED? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129126July 8, 2005
AIR BAGS:FRONTAL
AIR BAG SWITCH INFORMATION REGARDING THE 2005 LINCOLN TOWN CAR.***TRANSFERRED TO TIS***. *MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126043July 8, 2005
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
MY CAR, A 1994 LINCOLN TOWN CAR, CAUGHT FIRE AND BURNED SITTING IN MY DRIVE WITH THE ENGINE TURNED OFF. I HAD PARKED IT AND TURNED THE ENGINE OFF 5 1/2 HOURS EARLIER BEFORE THE INCIDENT. THE CAR WAS A TOTAL LOSS THERE WAS AN EXPLOSION( I SUPPOSE IT WAS DUE TO ONE OF THE TIRES BLOWING OUT) THAT THREW SOME DEBRIS FROM ONE OF THE PARTS THAT BURNED INTO THE SIDE OF THE HOUSE CAUSING A HOLE IN THE SIDING ON MY HOUSE AND THE HEAT FROM THE FIRE ALSO BUCKLED THE VINYL SIDING ON MY HOUSE.. I HAVE REPORTED THIS INCIDENT TO FORD MOTOR COMPANY, BUT THEY DO NOT SEEM TOO INTERESTED IN INVESTIGATING TO SEE WHAT CAUSED THE FIRE TO START. I AM INCLUDING PICTURES OF THE BURNED CAR AND A COPY OF THE FIRE DEPARTMENT'S REPORT. *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10126243July 8, 2005
VISIBILITY
DT: THE CONTACT STATES THAT THE 1998 LINCOLN TOWN CAR LEAKS WATER INTO THE WINDSHIELD WHEN IT IS RAINING. THE WINDSHIELD WIPERS MALFUNCTIONED. THE CONTACT HAS NOT TAKEN THE VEHICLE TO THE DEALER TO HAVE IT FIXED. THIS PROBLEM ONLY HAPPENS WHEN THE CAR IS PARKED, NOT WHEN HE IS DRIVING. IF THE CAR IS PARKED UP HILL IT IS WORSE THAN WHEN PARKED ON A FLAT SURFACE, DOWN HILL. *AK *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127495July 5, 2005
ELECTRICAL SYSTEM
DT: HAD PARKED VEHICLE IN FRONT OF THE GARAGE AND IT CAUGHT ON FIRE . THE FIRE DEPARTMENT CAME OUT, THEY THOUGHT IT STARTED FROM THE DRIVER'S SIDE OF THE VEHICLE. THE INSURANCE COMPANY TOOK THE VEHICLE FOR INSPECTION. INSURANCE COMPANY INFORMED CONSUMER TO CONTACT NHTSA.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10127348July 2, 2005
VEHICLE SPEED CONTROL
WHEN THE CAR IS STOPPED WITH MY FOOT ON THE BRAKE THE IDLE SPEED WILL SUDDENLY AND UNCONTROLLABLY JUMP TO A VERY HIGH RPM. IT IS DIFFICULT TO PREVENT THE CAR FROM SUDDENLY SURGING AHEAD. I HAVE DISCOVERED THAT THE ONLY WAY TO STOP IT IS TO TURN OFF THE IGNITION. IT HAS HAPPENED FOUR TIMES. THE FIRST TIME I WAS SO STARTLED, I WASN'T SURE WHAT HAD HAPPENED. I THOUGHT MAYBE I HAD ACCIDENTLY HIT THE GAS PEDAL AND JAMMED IT. THE SECOND TIME, I REALIZED IT WAS NONE OF MY DOING. I WAS TRAVELING IN BUFFALO NEW YORK AND TOOK THE CAR TO A LINCOLN DEALER THERE ON JUNE 7, 2004. THEY COULD FIND NOTHING WRONG. WHEN I DROVE BACK TO VIRGINIA, IT HAPPENED AGAIN. I TOOK THE CAR TO CHERNER LINCOLN DEALER IN ANNANDALE ON JUNE 15, 2004.THET SAID IT WAS A FAULTY IDLE CONTROL VALVE AND REPLACED IT. ON JUNE 19, 2005 IT HAPPENED AGAIN. I TOOK IT BACK TO CHERNER LINCOLN. THEY COULD NOT REPRODUCE THE PROBLEM AND SO THEY WILL NOT REPAIR THE CAR. IN ALL FOUR INCIDENTS I WAS FORTUNATE THAT THERE WAS NO ONE IN FRONT OF ME AND THAT NO DAMAGE WAS DONE. THIS IS A 2001 LINCOLN TOWN CAR WITH 32000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127286July 1, 2005
VEHICLE SPEED CONTROL:CRUISE CONTROL
DT: CONSUMER'S VEHICLE WAS PARKED FOR OVER 24 HOURS WHEN IT CAUGHT FIRE. ACCORDING TO THE INSURANCE INVESTIGATOR THE CRUISE CONTROL SWITCH WAS THE CAUSE. HE HAD THE VEHICLE SERVICED APPROXIMATELY A MONTH PRIOR, AND TOLD THEM THAT CRUISE CONTROL WASN'T WORKING. BUT THEY DIDN'T FIX IT. HE USED THE CRUISE CONTROL APPROXIMATELY 4 TIMES AFTER THAT BECAUSE IT STARTED WORKING ON ITS OWN. CONSUMER'S OFFICE AND ATTIC WAS BURNED. A FIRE REPORT WAS ISSUED. APPROXIMATELY 20 FIREMEN AND 4 FIRE TRUCKS WERE THERE. THE FIRE CAPTAIN COULDN'T FIND THE REASON FOR THE FIRE . CONSUMER CONTACTED FORD AND WAS TOLD THEY WERE NOT HAVING A PROBLEM WITH THIS.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10127113June 30, 2005
VEHICLE SPEED CONTROL:CRUISE CONTROL
DT: CONSUMER STATES HAD A 1992 LINCOLN TOWN CAR THAT BURNED ON 03-24/2000 WHILE PARKED IN THE DRIVEWAY. THE FIRE MELTED THE GARAGE INSERTS ON THE HOUSE. THE CONSUMER STATED THE FIRE SEEMED TO START FROM UNDERNEATH THE STEERING WHEEL. THE CONSUMER SENT FORD PICTURES, THE VIN AND REPORTED THIS TO THEM. THEY SAID THEY WOULD CONTACT HER, BUT NEVER DID. SHE FINALLY CONTACTED THEM ,AND THEY TOLD HER THAT THE CAR WAS NOT INCLUDED IN THE RECALL BECAUSE THE VEHICLE WAS MANUFACTUREDIN OCTOBER 1992, AND THE RECALL WAS FOR THE VEHICLES MANUFACTURED IN NOVEMBER 1992.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10127122June 30, 2005
ELECTRICAL SYSTEM
DT: THE CONSUMER STATED:ON 5-19-04 HIS 1990 LINCOLN TOWN CAR BURNED WHILE IT WAS PARKED. WITHIN A HALF OF AN HOUR THE CAR WAS ENGULFED IN FLAMES. THERE WERE 3 DIFFERENT INVESTIGATIONS DONE;. AN ELECTRICAL AND AND ENGINEERING INVESTIGATION, AND ONE DONE BY THE TAMPA FIRE DEPARTMENT AND FOUND NO EXACT FAULT. . HE SAID THERE WERE A TOTAL OF 3 OTHER CARS TOTALED, AND 4 OTHERS DAMAGED DURING THE FIRE. THE HOOD MELTED AWAY. THE CAR HAD ONLY 76,000 MILES ON IT AND HAD BEEN WELL MAINTAINED. HE DID SUBMIT MAINTENANCE REPORTS TO THE INSURANCE COMPANY, AND WAS NOT LIABLE FOR THE FIRE.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10127069June 29, 2005
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
DT: THE CONSUMER OWNS A 2005 LINCOLN TOWN CAR. SHE STATES THAT THE WAY THE FRONT SEAT BELT BUCKLE IS LOCATED IN THE SEAT IT CAUSES HER RIGHT LEG TO GO NUMB. IN THE OTHER VEHICLES THAT SHE OWNED THE SEAT BELT BUCKLE WAS BESIDE THE SEAT NOT IN IT. SHE CONTACTED THE MANUFACTURER AND THEY STATED THAT THIS IS JUST THE WAY THE VEHICLES WERE MADE. THEY ALSO INDICATED THAT THE SEAT BELT BUCKLE WAS PUT IN THE SEAT BECAUSE OF THE SIDE AIR BAG. THE DEALERSHIP WILL NOT CORRECT THIS PROBLEM BECAUSE OF THE SAFETY FACTORS AND REGULATIONS FOR THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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