Lincoln Town Car Complaints

3,302 consumer complaints on file.

#10167050August 30, 2006
STEERING:LINKAGES:ARM:IDLER AND ATTACHMENT
DT*: THE CONTACT STATED WHILE TRAVELING AT VARIOUS SPEEDS THE VEHICLE WOULD NOT STEER PROPERLY. AN INDEPENDENT REPAIR SHOP DETERMINED THE IDLER ARM SEIZED TO WORK AND IT WAS REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166859August 29, 2006
AIR BAGS:FRONTAL
DT*: THE CONTACT STATED WHILE DRIVING 30 MPH ON A DRY HIGHWAY, ANOTHER VEHICLE HIT THE CONTACT'S VEHICLE HEAD ON CAUSING EXTENSIVE DAMAGE TO THE FRONT END. NEITHER THE PASSENGER NOR DRIVER'S SIDE FRONT AIR BAG DEPLOYED. THERE WERE MINOR INJURIES SUSTAINED AND A POLICE REPORT WAS TAKEN. SEAT BELTS WERE WORN DURING THE INCIDENT AND FUNCTIONED PROPERLY.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10166735August 28, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED WHILE STARTING THE ENGINE WITH THE VEHICLE IN PARK, THE LEFT FRONT LOWER BALL JOINT FRACTURED WITHOUT WARNING. THE VEHICLE WAS NOT INSPECTED BY A DEALER. THERE WAS A NHTSA RECALL, # 98V322000, REGARDING THE SUSPENSION. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. THE MANUFACTURER WAS ALERTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166815August 28, 2006
AIR BAGS:SIDE/WINDOW
COMMENTS: OUR 2001 LINCOLN TOWN CAR'S DRIVERS SIDE CURTAIN AIR BAG DEPLOYED UNINTENDED ON AUGUST 18TH, AT 7:00 PM WHILE WE WERE DRIVING ON A HIGHWAY. THERE WAS NO ACCIDENT, NO PRIMARY OR SECONDARY IMPACT, NO DEBRIS ON THE ROAD, NO POTHOLES, NO LOGS, ROCKS, TREES, COWS, OR OTHER DEBRIS FREQUENTLY ATTRIBUTED TO AN UNINTENDED DEPLOYMENT. THE FORD DEALERSHIP SERVICE MANAGER STATES THAT THERE IS AN IMPACT MARK UNDER THE BODY DIRECTLY UNDER THE AIR-BAG SENSOR BUT WE WERE DRIVING ON A PAVED ROADWAY AND NOTHING ON THE ROAD, AND NOTHING AROUND TO "RUN OVER". IF ANYTHING HAD BEEN RUN OVER PREVIOUSLY, THE AIRBAG SHOULD HAVE DEPLOYED THEN, AND NOT WAITED FOR AN UNDETERMINED PERIOD OF TIME. THE REACTION TO THE DEPLOYMENT HAD US IN THE RIGHT SIDE SHOULDER/DRAINAGE DITCH AS WE ASSUMED WE HAD BEEN HIT BY ANOTHER AUTOMOBILE (NONE IN SIGHT). A QUICK EXTERNAL EXAMINATION OF THE AUTO SHOWED NO IMPACT. WE HAD THE CAR IN THE DEALERSHIP RECENTLY TO HAVE AN AIRBAG WIRING HARNESS REPLACEMENT TO STOP A BLINKING AIRBAG LIGHT, THIS REPAIR BILLED TO OUR EXTENDED WARRANTY COMPANY (?). THE CURRENT REPAIRS ARE ALMOST $900.00, WHICH WE ARE HAVING TO PAY OURSELVES, FOR SOMETHING WHICH SHOULD BE A FORD SAFETY ISSUE. THE CAR SHOULD BE RETURNED TO US EARLY THIS WEEK (AUGUST 28-SEPT-1). WE HAVE NO ISSUE ABOUT THE WARRANTY AS THE CAR HAS 76,000 MILES, BUT THIS IS A SAFETY RELATED SITUATION THAT COULD HAVE POTENTIALLY CAUSED A SERIOUS ACCIDENT HAD THERE BEEN ANOTHER VEHICLE ALONG SIDE US AT THE TIME OF THE DEPLOYMENT. WE FEEL THAT LINCOLN/FORD SHOULD COVER THE COST OF REPAIRING THE DEPLOYED AIR-BAG. MY CELL NUMBER IS 512-669-2244. FRANZ HOFMANN. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166414August 24, 2006
AIR BAGS:FRONTAL
DT*: THE CONTACT STATED THE PASSENGER SIDE AIR BAG DEPLOYED FOR THE 2ND TIME. ON EACH INCIDENT, THE CONTACT WAS DRIVING 40-45 MPH ON A DRY COUNTRY ROAD. THE DEALERSHIP DETERMINED THAT GRAVEL CAUSED THE DEPLOYMENT. THE DEALERSHIP ALSO SAID THERE WAS A DING ON THE BELLY PAN OF THE BODY OF THE VEHICLE. THE CONTACT STATED THERE ARE NO MARKS ON THE VEHICLE. THERE WERE NO LIGHTS ILLUMINATED IN THE VEHICLE PRIOR TO EITHER INCIDENT. THE PASSENGER WAS INJURED WHEN THE AIR BAG DEPLOYED. UPDATED 09/05/06. *JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10166374August 23, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
DT*: THE CONTACT STATED WHILE DRIVING 35 MPH ON NORMAL CITY ROAD CONDITIONS THERE WAS COMPLETE BRAKE FAILURE WHICH ALMOST CAUSED THE VEHICLE HIT ANOTHER VEHICLE DRIVING IN FRONT. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHO OBSERVED RUSTING IN THE HYDRAULIC LINE. THE LINE WAS LOCATED UNDER THE DRIVER SIDE. FLUID LEAKED OUT OF THE LINE LEAVING THE REAR WHEELS WITHOUT BRAKING ACTION. THE CONTACT EXPRESSED CONCERN BECAUSE THE FLUID LINES WERE NOT STAINLESS STEEL MANUFACTURED. THERE WAS A RECALL # 95V133000 FOR THE VEHICLE HOWEVER IT DID NOT MENTION THE CORROSION AS A FACTOR FOR POSSIBLE FLUID LEAKAGE.*AK UPDATED 11/03/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166263August 22, 2006
VEHICLE SPEED CONTROL:CRUISE CONTROL
DT*: THE CONTACT STATED THE VEHICLE CAUGHT FIRE WHILE PARKED. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES, AND A POLICE REPORT WAS TAKEN. THE SPEED CONTROL WAS THE SOURCE OF THE FIRE DUE TO OVERHEAT EVEN THOUGH THE IGNITION WAS OFF. THERE WAS A RECALL #05V017000. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10165675August 16, 2006
UNKNOWN OR OTHER
FALSE CLAIM OF GOVERNMENT 5-STAR CRASH TEST RATING FOR REAR CRASHES. IN LINCOLN'S TOWN CAR WEB SITE: HTTP://WWW.LINCOLN.COM/TOWNCAR/SAFETYANDSECURITY.ASP?FEATURE=FIVE-STAR_SAFETY_RATING A CLAIM IS MADE OF THE VEHICLE BEING AWARDED A STAR FOR REAR CRASH SAFETY, BUT THE NHTSA DOESN'T EVEN PERFORM REAR CRASH TESTS FOR THIS VEHICLE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165881August 16, 2006
VEHICLE SPEED CONTROL
2004 LINCOLN TOWN CAR'S BRAKES FAILED. THE VEHICLE WOULD NOT STOP WHICH RESULTED IN AN ACCIDENT. *KB NOT ONLY DID THE VEHICLE NOT STOP BUT IT ALSO ACCELERATED WHILE THE CONSUMER'S FOOT WAS ON THE BRAKE. THE CONSUMER'S VEHICLE HIT THE VEHICLE DIRECTLY IN FRONT OF HERS PUSHING THAT VEHICLE OFF THE ROAD. THE CONSUMER CONTINUED TRYING TO GET HE VEHICLE TO STOP. SHE PUT THE GEAR SHIFT IN PARK AND TURNED OFF THE IGNITION BUT THE VEHICLE WOULD NOT STOP. THE CONSUMER ATTEMPTED TO MANEUVER THE VEHICLE AWAY FROM OTHER VEHICLES BUT EVENTUALLY HAD NO OTHER CHOICE BUT TO RUN INTO A PARKED VEHICLE. THE VEHICLE ROLLED OVER THREE TIMES BEFORE COMING TO REST UPRIGHT ON ALL FOUR WHEELS. THE VEHICLE WAS STILL ACCELERATING AND HIT THE WALL OF A BUILDING THEN STOPPED. *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10165623August 16, 2006
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
DT*: THE CONTACT STATED WHILE DRIVING ON THE HIGHWAY AT 10 MPH, THE VEHICLE COASTED TO A STOP AT A TOLL BOOTH. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP WHO DETERMINED THE REAR BEARING FAILED. THE PROBLEM LED TO AN AXLE SHAFT FRACTURE WHICH CAUSED THE VEHICLE TO LOSE DRIVE FUNCTION. THERE WAS A NHTSA RECALL, # 04V328000, REGARDING THE SUSPENSION: REAR. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165433August 14, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, STEERING:LINKAGES, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
DT*: THE CONTACT STATED THE CONTROL ARM FRACTURED OFF OF THE BALL JOINT WHILE PARKING THE VEHICLE. THERE WAS A NHTSA RECALL, # 98V322000, REGARDING THE SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT. THE VEHICLE'S STEERING WAS ERRATIC AT TIMES. THE STEERING WHEEL PULLED TO THE LEFT AND TO THE RIGHT EVEN AFTER THE FRONT END WAS ALIGNED. THERE WAS A NHTSA RECALL # 96V135000, REGARDING THE STEERING: LINKAGES. AFTER PUTTING ONLY A HALF OF TANK OF GASOLINE IN THE FUEL TANK; AFTER TIGHTENING THE CAP, THE SMELL OF GAS FUMES WAS VERY STRONG OUTSIDE AND INSIDE THE VEHICLE. THERE WAS A NHTSA RECALL # 95V063000, REGARDING THE FUEL SYSTEM, GASOLINE: STORAGE: TANK ASSEMBLY: FILLER PIPE AND CAP. THE VEHICLE WAS NOT INCLUDED IN ANY OF THE RECALLS DUE TO THE VIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165255August 11, 2006
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
PLASTIC INTAKE MANIFOLD CRACKED ON 1996 LINCOLN TOWN CAR WITH 4.6L ENGINE AT APPROXIMATELY 102,000 MILES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164883August 8, 2006
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
I RECENTLY PURCHASED A 1997 LINCOLN TOWN CAR IN JUNE 2006. A FEW WEEKS AGO, I LEARNED OF THE CLASS ACTION SUIT AGAINST FORD AUTOMOBILES REGARDING FAULTY PLASTIC INTAKE MANIFOLDS USED IN SEVERAL OF THEIR CARS. I ALSO LEARNED THAT MY CAR MODEL AND YEAR FALL UNDER THE CLASS OF CARS THAT ARE MENTIONED IN THE SUIT, BUT THE SETTLEMENT PERIOD HAS SINCE EXPIRED. WHEN I PURCHASED THE CAR, I WAS NOT NOTIFIED OF THE FAULTY INTAKE MANIFOLDS NOR DID I HAVE KNOWLEDGE OF A PAST LAWSUIT THAT WAS SETTLED. MY CAR STILL HAS THE OLD INTAKE MANIFOLD THAT IS PRONE TO CRACKING AND THERE APPEARS THAT THERE IS NOTHING I CAN DO ABOUT IT EXCEPT HOPE IT DOESN'T CRACK. EVEN THOUGH IT HASN'T CRACKED YET, I AM UPSET THAT I WAS NOT WARNED OR NOTIFIED ABOUT THIS. I ALSO FEEL IT IS UNFAIR TO RECALL FLEET VERSIONS OF MY VEHICLE BUT NOT CIVILIAN VEHICLES LIKE MINE. IS THERE ANYTHING I CAN DO? IS FORD GOING TO RECALL VEHICLES WITH THE PLASTIC INTAKE MANIFOLD ANYTIME SOON? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164549August 4, 2006
VEHICLE SPEED CONTROL
I WAS STOPPED FOR A TRAFFIC LIGHT. WHEN THE LIGHT CHANGED TO GREEN, I PUT MY FOOT ON THE GAS PEDAL, VERY LIGHTLY,AND THE CAR ACCELERATED AWAY FROM ME. I LOST CONTROL OF THE CAR AND ENDED UP ON THE SIDEWALK, HITTING A BRICK WALL. THE CAR WAS TOTALED OUT BY THE INSURANCE COMPANY. THIS CAR WAS A 2003 LINCOLN TOWN CAR WITH 36,000 MILES. I THEN PURCHASED A 2006 LINCOLN TOWN CAR AND AFTER DRIVING 700 MILES, THE CAR ACCELERATED AGAIN AND I ALMOST HIT A PEDESTRIAN. I TOOK THE CAR BACK TO THE LINCOLN DEALER SERVICE MANAGER. THEY TOOK THE CAR ON A LIFT, CHECKED IT OUT AND TEST DROVE IT AND TOLD ME THAT THEY FOUND NOTHING WRONG WITH THE CAR. FORD INFORMED ME THAT THERE WAS NO RECALLS ON THIS CAR FOR THAT PROBLEM. I DID NOT TRUST DRIVING THIS CAR ANY LONGER, SO I TRADED IT IN FOR ANOTHER MAKE CAR AND TOOK A VERY LARGE LOSS, RATHER THAN RISK MY LIFE, MY WIFE'S LIFE OR AN INNOCENT PERSON. *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10164771July 31, 2006
ENGINE AND ENGINE COOLING
1996 LINCOLN TOWNCAR DEFECTIVE INTAKE MANIFOLD. *KB THE ENGINE OVERHEATED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163784July 28, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
WHILE I WAS DRIVING THROUGH A PARKING LOT THE FRONT RIGHT LOWER BALL JOINT ON MY 1995 LINCOLN TOWN CAR BROKE AND CAUSED THE LOWER CONTROL ARM TO FALL TO THE GROUND. NO ONE WAS INJURED ONLY BECAUSE OF THE FACT THAT I WAS TRAVELING UNDER 15 MPH. WHEN THE BALL JOINT FAILED THE CAR CAME TO AN IMMEDIATE STOP. IF I HAD BEEN ON THE HIGHWAY INSTEAD OF A PARKING LOT, I CAN ONLY IMAGINE THE DAMAGE/INJURIES THAT WOULD HAVE OCCURRED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163790July 28, 2006
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
DT*: THE CONTACT STATED THAT THE VEHICLE'S INTERIOR HAD AN ANTIFREEZE ODOR. THERE WERE ALSO PUDDLES OF ANTIFREEZE IN THE DRIVEWAY. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHO DETERMINED THAT THE INTAKE MANIFOLD WAS SLOWLY LEAKING ANTIFREEZE. THERE WERE NO REPAIRS IMMEDIATELY PERFORMED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163208July 23, 2006
VEHICLE SPEED CONTROL:CRUISE CONTROL
MY 1993 TOWN CAR CAUGHT FIRE WHILE PARKED AT MY PARENTS CONDO. I WAS INSIDE AND HEARD THE EXPLOSION. THE INSURANCE SENT A MAN WHO INVESTIGATORS FIRES TO LOOK AT THE CAR. HE SAID DEFINITELY WAS THE SPEED SWITCH. FORD SENT ME A LETTER SAYING MY VIN NUMBER WAS NOT ONE OF THE 263,988 CARS MADE THAT YEAR TO BE RECALLED. I CALLED THEM SEVERAL TIMES TO ASK FOR A RESPONSE. FORD FINALLY SENT ME A LETTER SAYING "LIKE WE TOLD YOU ON THE PHONE, YOURS IS NOT ONE THAT NEEDED TO BE RECALLED." MY CAR NOT ONLY BURNED UP BUT MY FATHER'S NEW TOWN CAR BURNED TO THE GROUND AND HIS NEIGHBORS AND THE CAR PORT THEY WERE PARKED UNDER. NOW I HAVE RECEIVED MANY LETTERS FROM THE CONDO LAWYERS THAT THEY ARE GOING AFTER MY INSURANCE TO PAY FOR THE CAR PORT. I HAVE MANY PICTURES A POLICE REPORT EVERY THING NEEDED TO SHOW FORD WE HAVE A PROBLEM. THEY STILL CONTINUE TO IGNORE ME. *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10162935July 20, 2006
ENGINE AND ENGINE COOLING
DT*: THE CONTACT STATED, WHILE DRIVING 45 MPH., ON A CLEAR DRY DAY, THERE WAS A SOUND HEARD RESEMBLING THE SOUND OF A TIRE BLOW OUT. THE VEHICLE WAS STOPPED AND THE TIRES WERE CHECKED FOR A FLAT. WHEN NO FLAT TIRE WAS FOUND, THE VEHICLE WAS IMMEDIATELY DRIVEN TO A NEAR-BY SERVICE STATION. ON THE WAY TO THE STATION, A RECURRING HISSING SOUND WAS HEARD. THE VEHICLE WAS THEN TOWED TO AN INDEPENDENT SERVICE MECHANIC, WHERE IT WAS DETERMINED THE SPARK PLUG WAS BLOW OUT OF ITS THREADING FROM #8 CYLINDER AND THE SPARK PLUG FROM #7 CYLINDER WAS ALSO DAMAGED. THE HEADS WERE SENT OUT TO BE DRILLED AND RETHREADED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162735July 18, 2006
STRUCTURE
DT*: THE CONTACT STATED, THE INSTRUMENT PANEL DOES NOT HAVE ENOUGH ILLUMINATION TO CLEARLY SEE THE READINGS IN DAYLIGHT HOURS. THE LACK OF ILLUMINATION IN THE INSTRUMENT PANEL DEFERS CONCENTRATION FROM THE ROAD, WHEN VIEWING DISPLAYED INFORMATION. THE DEALER WAS INFORMED OF THE PROBLEM WHO DETERMINED THE ONLY SOLUTION WAS TO TURN UP THE BRIGHTNESS ON THE INSTRUMENT PANEL TO FULL, WHICH HAD ALREADY DONE. THE DEALER OFFERED NO OTHER SOLUTION. UPDATED 08/01/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Lincoln Town Car