Lincoln Town Car Complaints

3,302 consumer complaints on file.

#10221147March 14, 2008
VEHICLE SPEED CONTROL:CRUISE CONTROL, AIR BAGS:FRONTAL
TL*THE CONTACT OWNS A 2007 LINCOLN TOWN CAR. THE CONTACT ACTIVATED THE SPEED CONTROL AND THE VEHICLE SUDDENLY ACCELERATED. HE DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE FAILED TO STOP. WHEN THE VEHICLE FINALLY STOPPED, THE DRIVER SIDE WAS STRUCK BY ANOTHER VEHICLE. THE FRONT AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO HIS NECK AND BACK. THE VEHICLE WAS TRADED BACK TO THE DEALER. THE CONTACT WAS INJURED. THE CURRENT AND FAILURE MILEAGES WERE 1,500. UPDATED 4/21/08 *CN
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10221172March 14, 2008
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 1994 LINCOLN TOWN CAR. WITH THE BRAKE PEDAL DEPRESSED, THE CONTACT WAS STOPPED BETWEEN A TRACTOR TRAILER AND ANOTHER VEHICLE. THE ENGINE REVVED AND THE VEHICLE BEGAN TO MOVE FORWARD WITHOUT WARNING. THE CONTACT THEN STRUCK THE REAR OF THE TRAILER. THE POLICE ARRIVED ON THE SCENE AND FILED A REPORT. THE CONTACT WAS TRANSPORTED TO THE HOSPITAL AND SUSTAINED FACE AND CHEST BRUISES FROM THE AIR BAG DEPLOYMENT. THE VIN, ENGINE SIZE, NUMBER OF CYLINDERS, AND POWERTRAIN WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 160,278.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10221680March 14, 2008
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER, SERVICE BRAKES, HYDRAULIC:FLUID, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
TL*THE CONTACT OWNS A 1994 LINCOLN TOWN CAR. THE ABS WARNING LIGHT ILLUMINATED. WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL AND ATTEMPTED TO STOP, THE VEHICLE FAILED TO STOP COMPLETELY. THE CONTACT HAD TO APPLY EXCESSIVE FORCE TO THE BRAKE PEDAL, APPLY THE EMERGENCY BRAKE, AND PLACE THE VEHICLE IN NEUTRAL IN ORDER FOR IT TO STOP. OCCASIONALLY, HE HAS TO OPEN THE VEHICLE DOOR AND APPLY THE EMERGENCY BRAKE AT A CERTAIN ANGLE. ADDITIONALLY, BRAKE FLUID IS LEAKING INTO THE VEHICLE AND ONTO THE BRAKE PEDAL. HE WAS INFORMED THAT THE PRIMARY AND SECONDARY CUPS MAY HAVE LEAKED THROUGH THE BRAKE BOOSTER. THE CONTACT HAS BEEN DENIED ASSISTANCE FROM SEVERAL DEALERS, EMERGENCY SERVICE MECHANICS, AND AN INDEPENDENT MECHANIC. THE SPEED WAS UNKNOWN. THE FAILURE MILEAGE WAS 237,576 AND CURRENT MILEAGE WAS 295,350.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220658March 10, 2008
STRUCTURE, SUSPENSION:REAR
THE CONTACT OWNS A 2006 LINCOLN TOWNCAR. WHILE TRAVELING 30 MPH THE REAR END OF THE VEHICLE FAILED. DROVE VEHICLE HOME, THEN TOOK TO THE DEALER. THE DEALER STATED THAT A BRACKET ON THE REAR END OF THE VEHICLE FRACTURED. CAUSING THE WHEELS TO BECOME UNALIGNED AND THAT THE FAILURE WAS A FACTORY DEFECT. DEALER REPAIRED THE VEHICLE AT NO COST. THE BRACKET WAS CONNECTED TO THE DIFFERENTIAL. THE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE 30,025. AW UPDATED 4/11/08 *CN UPDATED 04/11/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220679March 10, 2008
VEHICLE SPEED CONTROL:CRUISE CONTROL
TL*THE CONTACT OWNS A 1997 LINCOLN TOWN CAR. THE CONTACT RECEIVED A FORD RECALL NOTICE FOR THE VEHICLE SPEED CONTROL: CRUISE CONTROL IN AUGUST OF 2007. HE IMMEDIATELY SCHEDULED AN APPOINTMENT TO HAVE THE VEHICLE REPAIRED. THE DEALER STATED THAT THEY DID NOT KNOW WHEN THE PARTS WOULD BE AVAILABLE AND DID NOT ADVISE THE CONTACT TO HAVE THE COMPONENT DISCONNECTED. HE RECEIVED A SECOND NOTICE IN FEBRUARY OF 2008 STATING THAT THE PARTS WERE AVAILABLE. THE NOTICE STATED THAT THE VEHICLE COULD CATCH FIRE WHILE IDLING. THE PARTS WERE NOT AVAILABLE UNTIL MARCH OF 2008. HE IS CURRENTLY IN THE PROCESS OF HAVING THE RECALL REPAIRED. THERE HAD BEEN NO FAILURE TO DATE. THE POWERTRAIN AND RECALL NUMBER WERE UNKNOWN. THE CURRENT MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220702March 10, 2008
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TL*THE CONTACT OWNS A 2004 LINCOLN TOWN CAR. WHILE DRIVING OR PARKED, THE VEHICLE WHINES, THE POWER DRAINS, AND THE BATTERY FAILS. THE CONTACT HAS TO CHARGE THE BATTERY EVERY TWO OR THREE DAYS. THE FAILURE OCCURRED ON THREE PREVIOUS OCCASIONS. THE DEALER WAS UNABLE TO FIND ANY FAILURE. THE FAILURE MILEAGE WAS 26,749 AND CURRENT MILEAGE WAS 32,794. UPDATED 4/8/08 *CN UPDATED 04/08/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220341March 7, 2008
SUSPENSION:REAR
THE REAR BEARING ON MY 2003 LINCOLN TOWN CAR FAILED. I WENT TO THE RECALL SITE AND FOUND THAT PROBLEM WAS ON THE LIST FOR THAT MODEL AND YEAR. THE FAILURE RESULTED IN MY HAVING HAVE THE DEALER REPLACE THE BEARING, SEAL AND SHAFT AS INDICATED IN THE RECALL. WHEN I CONTACTED FORD; THEY INFORMED ME THAT MY VIN DID NOT QUALIFY FOR THE RECALL AND I WAS OBLIGATED TO PAY THE FULL COST OF THOSE REPAIRS. OBVIOUSLY THE RECALL SHOULD HAVE BEEN EXPANDED TO COVER ALL VINS IN THAT MODEL YEAR AS THE DEFECTIVE OEM PARTS WERE THE SAME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220376March 7, 2008
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1997 LINCOLN TOWN CAR. THE CONTACT RECEIVED A SAFETY RECALL NOTICE IN AUGUST OF 2007 FOR THE VEHICLE SPEED CONTROL. THE DEALER DISCONNECTED THE VEHICLE SPEED CONTROL SWITCH. IN MARCH OF 2008, HE RECEIVED A LETTER STATING THAT THE PARTS WERE AVAILABLE. WHEN HE TOOK HIS VEHICLE TO THE DEALER FOR REPAIR, THE CONTACT WAS INFORMED THAT THE PARTS WERE ONLY COMING IN FIVE AT A TIME PER WEEK, AND THE VEHICLES WOULD BE SERVICED ON A FIRST COME, FIRST SERVE BASIS. HE WAS INFORMED TO CALL EACH MONDAY MORNING TO FIND OUT IF THEY HAVE THE PARTS. THERE HAD BEEN NO FAILURE TO DATE. THE RECALL NUMBER AND PURCHASE DATE WERE UNKNOWN. THE CURRENT MILEAGE WAS 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220260March 6, 2008
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNED A 1995 LINCOLN TOWN CAR. AFTER THE VEHICLE HAD BEEN DRIVEN FOR APPROXIMATELY 30 MINUTES AND THEN PARKED, IT CAUGHT FIRE UNDER THE HOOD. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE 107,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10220274March 6, 2008
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1996 LINCOLN TOWN CAR. THE CONTACT HAD HIS VEHICLE SPEED CONTROL SWITCH DISCONNECTED ON 09/20/2007 BY ONE FORD DEALER, AND ON 03/06/2008 BY ANOTHER FORD DEALER. THE DEALER RETURNED THE VEHICLE TO HIM AND STATED THAT THEY MADE THE FINAL REPAIR. MEANWHILE, THE BRAKES FAILED. THE MECHANIC LOOSENED THE BRAKE LINE AND ALL OF THE FLUID CAME OUT OF THE VEHICLE. THEY REPAIRED THE BRAKES, BUT THE VEHICLE SPEED CONTROL STILL DOES NOT WORK. THE DEALER WANTS A $85.00 FOR A DIAGNOSTIC TO FIND OUT THE CAUSE OF THE FAILURE. THE DEALER STATED THE REPAIR WAS MADE TO THE VEHICLE SPEED CONTROL, BUT DID NOT LAST. THE CONTACT STATED THAT SOMETHING HAD TO BE WRONG WITH THE VEHICLE SPEED CONTROL BEFORE THE REPAIR WAS MADE. THE CURRENT AND FAILURE MILEAGES WERE 22,000. UPDATED 03-25-08 *BF UPDATED 03/25/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220276March 6, 2008
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1996 LINCOLN TOWNCAR. HE RECEIVED A RECALL NOTICE FOR HIS CRUISE CONTROL (RECALL 07V336000) IN SEPTEMBER AND HAD THE CRUISE CONTROL DEACTIVATED AT THAT TIME. HE WAS TOLD THAT THE PARTS FOR THE REPAIR WOULD BE DONE IN DECEMBER. THE FINAL REPAIR WAS PERFORMED IN MARCH 2008; HOWEVER, THE CRUISE CONTROL DID NOT FUNCTION. THE DEALER WANTED TO CHARGE HIM $80 TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE 107,000. UPDATED 04/03/08. *LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220309March 6, 2008
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1997 LINCOLN TOWN CAR. THE CONTACT STATED THAT NOT HAVING THE CRUISE CONTROL FEATURE IS CAUSING HIS GAS MILEAGE TO REDUCE. THE FEATURE WAS DISCONNECTED AS A RESULT OF THE VEHICLE SPEED CONTROL RECALL. THERE HAD BEEN NO FAILURE TO DATE. THE RECALL NUMBER WAS UNAVAILABLE. THE CURRENT MILEAGE WAS 140,000. UPDATED 03/26/08. *LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220310March 6, 2008
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1992 LINCOLN TOWN CAR. THE VEHICLE CAUGHT FIRE WHILE PARKED. THE CONTACT RECEIVED A RECALL NOTICE IN SEPTEMBER OF 2007 FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL). THE FORD DEALER ADVISED HER TO CALL OWNER CONNECTION AND PROVIDE THEM WITH ALL THE INFORMATION RELATING TO THE FIRE. THE DEALER THEN STATED THAT NOTHING COULD BE DONE DUE TO THE EXTENT OF THE DAMAGE. A POLICE REPORT WAS FILED. THE POWERTRAIN AND PURCHASE DATE WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 130,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10220179March 5, 2008
VEHICLE SPEED CONTROL:CRUISE CONTROL
TL*THE CONTACT OWNS A 1994 LINCOLN TOWN CAR. WHILE DRIVING 50 MPH WITH THE CRUISE CONTROL ACTIVATED, THE BRAKE PEDAL WAS DEPRESSED, BUT THE CRUISE CONTROL WOULD NOT DEACTIVATE. THE BRAKE PEDAL HAD TO BE DEPRESSED TWICE BEFORE THE CRUISE CONTROL DEACTIVATED. THE FAILURE OCCURRED INTERMITTENTLY. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT INSPECTED BY A DEALER. THE FAILURE MILEAGE WAS 100,000 AND CURRENT MILEAGE WAS 164,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220000March 4, 2008
VEHICLE SPEED CONTROL:CRUISE CONTROL
TL*THE CONTACT OWNS A 1997 LINCOLN TOWN CAR. THE CONTACT STATED THAT FORD HAS FAILED TO PROVIDE A TIMELY RECALL REPAIR ON HIS VEHICLE REGARDING THE VEHICLE SPEED CONTROL: CRUISE CONTROL. THE FIRST RECALL NOTICE WAS RECEIVED IN JUNE OF 2007. THERE HAD BEEN NO FAILURE TO DATE. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220023March 4, 2008
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 1998 LINCOLN TOWN CAR. THE CONTACT ATTEMPTED TO START THE VEHICLE, BUT WAS UNSUCCESSFUL. THE ENGINE TURNED OVER, BUT THE VEHICLE WOULD NOT ACTUALLY START. A MECHANIC INSPECTED THE VEHICLE AND A LOUD BOOM OCCURRED AS SOON AS THE VEHICLE WAS STARTED. THERE WAS SMOKE AND LOUD NOISES COMING FROM THE ENGINE. THE POWERTRAIN AND MILEAGES WERE UNKNOWN.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10219871March 3, 2008
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1995 LINCOLN TOWN CAR. THE CONTACT RECEIVED A FORD RECALL FOR THE VEHICLE SPEED CONTROL IN AUGUST OF 2007. IN MARCH OF 2008, SHE RECEIVED ANOTHER LETTER STATING THAT THE PART WOULD BE UNAVAILABLE FOR ANOTHER COUPLE OF MONTHS. THERE HAD BEEN NO FAILURE TO DATE. THE PURCHASE DATE AND RECALL NUMBER WERE UNKNOWN. THE CURRENT MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219385February 28, 2008
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
TL*THE CONTACT OWNS A 2001 LINCOLN TOWN CAR. WHILE DRIVING 5 MPH, THE SIDE AIR BAGS ON THE PASSENGER SIDE SEAT DEPLOYED. THERE WAS NO IMPACT OR CRASH. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE AIR BAG SENSOR DEACTIVATED AND CAUSED THE AIR BAG TO DEPLOY. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 00V412000 (AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE). THE PURCHASE DATE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 102,068. UPDATED 04-07-08 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219526February 27, 2008
VEHICLE SPEED CONTROL
2003 LINCOLN TOWN CAR WITH UNEXPECTED ACCELERATION. CONSUMER STATES THAT SHE FOUND A SERVICE BULLETIN WITH THE SAME PROBLEM AND SHE WOULD LIKE MORE INFORMATION. *KB ***NAR*** THE CONSUMER STATED AN ACCIDENT OCCURRED AS A RESULT OF THE UNWANTED ACCELERATION. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10219504February 26, 2008
VEHICLE SPEED CONTROL
1993 LINCOLN TOWN CAR RECALL FOR SPEED CONTROL. CONSUMER STATES THAT HE TOOK THE VEHICLE TO THE DEALER AND THE VEHICLE HAS YET TO BE REPAIRED. CONSUMER HAS BEEN TOLD FOR FIVE MONTHS THAT THE PARTS ARE NOT IN YET. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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