Lincoln Nautilus Complaints (2026)

13 consumer complaints on file.

#11773997October 27, 2026
UNKNOWN OR OTHER
pedestrian alert system repair campaign number 26s51 nhtsa number 26v415 This vehicle was delivered with a known safety recall that was not corrected upon delivery. now there is another recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11768946October 5, 2026
ELECTRICAL SYSTEM, ENGINE, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Vehicle infotainment screen locks up/freezes constantly while operating the vehicle . This includes the back-up camera as well, making it unreliable and/or unusable. There are no warning lamps or messages, just a hard freeze that only gets resolved once vehicle is shut off and restarted. That fix is only temporary and has not resolved the issue long-term. The other issue is excessive hesitation when pressing the gas pedal. The car is reluctant to drive forward. Both of these issues are severe safety problems that should get resolved immediately. The dealer service department does not see this as urgent, so the car has not been evaluated by a certified technician yet, due to extensive wait times for a courtesy vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11764751September 16, 2026
UNKNOWN OR OTHER
right sideview mirror folds and unfolds without warning. On two occasions while driving on the interstate mirror folded on its own. While car was parked and turned off right side mirror folded on its own. My safety was at risk because I couldn't see oncoming cars while trying to get off road to address the problem. Took vehicle to dealer and was told that there wasn't a problem. Has not been reproduced at this time. Vehicle has not been inspected at this time, have appointment to have vehicle checked by dealer although I was already told by dealer that there wasn't a problem. No warning lights.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11764408September 15, 2026
POWER TRAIN, LANE DEPARTURE: ASSIST
The Lane keeping assistance has failed multiple times when the car enters an intersection and the lines on the road are broken by a gap due to a turn. To situations occurred where the car aggressively entered oncoming traffic lane and I quickly directed the car back to the correct lane. Lane keeping assistance seems to be very touchy. How’s you’re going down the road you can fill the car moving from side to side if the lanes happen to have lines painted in and out the car almost seems to follow them exactly. The car does not allow for minor changes in the painted lines. There’s a shuttering when accelerating at all times I believe this is a torque converter issue. Ford service the vehicle at 10,000 miles and said there was an update that the car .Ford service the vehicle at 10,000 miles and said there was a update that the car needed, but it made no change to any of these problems.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11762714September 8, 2026
SEAT BELTS, SEATS, SERVICE BRAKES
Since day one from the purchase of this vehicle, I have been experiencing seatbelt issues. This car was purchased for my work. It’s a commercial Livery vehicle, but I am suffering each day with complaints from riders and every time it goes to the dealership I am losing time and income. I have lost my confidence in this car. This car was bought for peace of mind but all I have ever experienced is nuisance, hassle, loss of time, suffering, [XXX] complaints and complete loss of confidence. I did not expect this from a new vehicle. The seat belts constantly twist, fail to retain proper tension/positioning, and rattle heavily against the trim. The authorized Lincoln dealership service department has verbally confirmed to me that this issue cannot be repaired because it is an inherent vehicle design flaw as agreed by service Director Chris Fallon. A permanent design defect in a critical safety restraint system substantially impairs both the safety and the market value of this vehicle, making it completely unfit for purpose. The car has been to the garage 3 times for this issue and still it’s unresolved. The dealership has confirmed it is unrepairable. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749708July 11, 2026
UNKNOWN OR OTHER
This was the first long trip for the new Nautilus. I was using cruise control, along with adaptive cruise control, and hands free driving. A prompt came up to resume control. The road was not twisty, so it was somewhat unusual for this to happen from my experience. I put my hands on the steering wheel to resume control. The engine began stuttering and the flashers came on. The car then began decreasing speed. Please, something is clearly not right with this car. This was a dangerous situation on a highway at 65 mph. The car was rapidly decreasing speed and the highway was busy with holiday traffic, campers, etc. going to Mt. Hood. Yes, this car is available for inspection upon request. This was a dangerous situation on a busy highway when the vehicle suddenly began decreasing speed requiring me to take immediate action while traveling at 65 mph. No, the problem has not been reproduced. No, the dealer has not looked at it despite repeated phone calls. I do not have another car and cannot afford a rental. They have had me on a LONG wait list for a loaner. No, there were no warning lamps, messages or other symptoms of the problem prior to the failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11747124June 29, 2026
LANE DEPARTURE: ASSIST, LANE DEPARTURE: WARNING, UNKNOWN OR OTHER
This is the third Lincoln Nautilus that the facial recognition sensor does not operate as it should and creates a significant distraction while driving. The system constantly will go into the "Watch the Road" warning and then proceed to the "Resume Control" which also activates the four way flashers and pulses the brakes despite taking action such as moving the steering wheel or pressing the "OK" on the steering wheel touch pad to acknowledge the warning which does not clear out. If the vehicle is being tailgated which happens frequently this could lead to a collision either from the tailgater that hits you or the tailgater making a sudden move to avoid a collision and cause a different impact or loss of control. I have video of this occurring frequently while driving, however it is too large of a file to upload. The design and placement of the sensor on the top of the steering column is also a contributing factor due to glare that frequently occurs and will increase the instances of this warning as well. I also tested it while wearing sunglasses and that too increases the frequency of the warning indications which makes this a very flawed design overall because of the fact that milions of drivers wear sunglasses daily (especially here in Florida) yet the designers and developers obviously did not take that (sunglasses) into account along with the failure of the system when glare is produced - another frequent item that happens on sunny days. As stated, this is the third new Lincoln Nautilus that I have experienced this on, the first two were 2025 models, this vehicle is a service loaner from the dealer while mine is in the shop for this and other problems.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11739719May 23, 2026
UNKNOWN OR OTHER
When I went to change lanes on the highway, I went to look in the passenger side mirror to check for traffic. What I saw was my shirt. The mirrors have auto open and close. They malfunctioned and did not open,. This was a safety risk. I have an appointment with the service center at the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738904May 19, 2026
VISIBILITY/WIPER
I was driving on M 53 south bound approximately 11:30 am when I heard two consecutive soft “tick” tick” sounds and immediately noticed the stress cracks appearing on my windshield top drivers side. I will be taking it for inspection as there was not any type of object to cause these cracks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738703May 19, 2026
SERVICE BRAKES
The brake pedal is designed in such a manner that the shaft/arm gets in the way of the pedal as you start pressing the pedal. As the pedal is pressed away from the driver, the shaft is setup in such a way that the driver's foot then hits the shaft and loses the ability to press the actual pedal. Given the shaft is a small metal bar rather than a flat grippy surface like the pedal, this creates unstable footing. It is very difficult to use and is quite unsafe. It is an issue in all cases when pressing the brake (i.e., it is not only for aggressive braking; it is always persistent). I have found in many cases my foot slipping on the shaft and it causing real danger to myself, my family, and other drivers as the inability to brake effectively has obvious implications. This is not a unique case of me having large feet or anything like that; in fact, I have small feet. It is probably a much bigger issue for the average person with larger feet than me. I reported it to the dealership, and they acknowledged that they have heard the complaint, but their response was "get used to it". No other parties have inspected the component. There are no warning lights. This is not a "failure" of a component, but rather a design flaw that is unsafe. I would recommend inspecting the 2026 Lincoln Nautilus to assess the risk of the brake pedal / shaft design and suggest a recall on the brake pedal whereby Lincoln must replace with a design that does not cause this interference.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735595May 4, 2026
UNKNOWN OR OTHER
I purchased a new 2026 Lincoln Nautilus only 3 days ago. While driving on a public road, both side mirrors suddenly auto-folded on their own without any driver input. This created a serious safety hazard because I immediately lost side visibility while operating the vehicle. I had to pull over in the middle of traffic and manually restore the mirrors before continuing to drive. This malfunction is extremely dangerous and unacceptable in a brand-new vehicle. Side mirrors are critical safety equipment, and unexpected folding while driving could easily lead to an accident. I request that this issue be investigated as a potential safety defect affecting the Lincoln Nautilus.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721505March 2, 2026
AIR BAGS
The contact owns a 2026 Lincoln Nautilus. The contact stated that while the contact's son was driving at an undisclosed speed and making a left, the contact's son was T-Boned by another vehicle. The contact stated that the vehicle was crashed into the driver's side. The contact stated that both doors on the driver's side were damaged. In addition, the middle of the vehicle on the driver's side was severely damaged. The contact stated the front driver's and rear air bags did not deploy. The vehicle was towed to a local tow yard. No injuries were sustained. The vehicle had not been inspected by the insurance. A police report was filed. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to have the vehicle towed to the dealer for inspection. The failure mileage was approximately 1,550.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11700952November 22, 2025
UNKNOWN OR OTHER
When using Apple Car Play and Sirius radio through Apple Car Play, the radio station controls on the steering wheel do not function properly and actually function differently than when using the native Nautilus radio. When using Apple Car Play, in order to change radio stations, you must use the display screen to change stations. This forces the driver, if driving alone, to take their eyes off the road, locate the proper screen, and then change the station. When using the native radio and listening to Sirius, using the radio controls on the steering wheel function as expected. I reported this to Ford through my local dealer, and the response was that "it is functioning as anticipated". To me this means Ford is aware they require one to take their eyes off the road to change radio stations in the manner outlined above.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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