Lincoln MKX Complaints (2010)

111 consumer complaints on file.

#11144469October 31, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED PARKS LINCOLN OF TAMPA DEALER ((888) 312-3999, 10505 N FLORIDA AVE, TAMPA, FL 33612) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143870October 29, 2018
AIR BAGS
HELLO, I HAVE CONTACTED MY FORD DEALER THEY DO NOT HAVE CARS AVAILABLE TO RENT. I HAD TO BORROW A CAR FOR VACATION BECAUSE OF THE PASSENGER SIDE AIRBAG. I HAVE A CLAIM NUMBER CASE-14975694-V6N7G6 . WHEN WILL THIS BE RESOLVED ? MY COMPLAINT IS THAT I NEED A RENTAL CAR AND THE DEALERSHIPS DO NOT WANT TO RENT. AND THIS IS VERY DANGEROUS!!! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).? *PM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143314October 27, 2018
AIR BAGS
I HAVE RECEIVED INFORMATION ABOUT THE AIRBAGS FOR MY VEHICLE,I HAVE BEEN WAITING TO GET A REPLY FOR THE REPAIRS FOR THE AIRBAGS. AS OF TODAY NO INCIDENT HAS OCCURRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132977October 2, 2018
SERVICE BRAKES
I WAS DRIVING ON THE HIGHWAY TO SCHOOL WITH MY CHILDREN IN THE VEHICLE, AS TRAFFIC BEGAN TO SLOW I WENT TO DEPRESS THE BRAKE PEDAL AND THE VEHICLE WOULD SIMPLY NOT SLOW. THE PEDAL LITERALLY WAS DOWN TO THE FLOOR. I LUCKILY HAD PROVIDED MYSELF WITH ENOUGH DISTANCE TO HAVE TIME TO SLOW DOWN AND AVOID AN ACCIDENT. I WILL NOT JEOPARDIZE THE SAFETY OF MY CHILDREN, MYSELF OR OTHER DRIVERS ON THE ROAD. I AM FORCED TO RESOLVE THIS ISSUE EITHER WAY BUT IT IS VERY OBVIOUS THAT LINCOLN HAS A PROBLEM THAT HAS CARRIED OVER TO THE MANUFACTURED DATE OF MY VEHICLE. THIS IS A DISASTER JUST WAITING TO HAPPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131084September 24, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKX. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE DEALER (BILL ALEXANDER FORD LINCOLN MERCURY, 801 E 32ND ST, YUMA, AZ 85365, 928-344-2200) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128182September 7, 2018
AIR BAGS
TAKATA RECALL - THIS VEHICLE HAS BEEN PARKED IN OUR GARAGE FOR 8 MONTHS. THIS VEHICLE HAS 73,000 MILES & IS IN EXCELLENT CONDITION. I HAVE MY DOUBTS THAT THIS VEHICLE WILL EVER BE REPAIRED TO DRIVE AGAIN. I HAVE RECEIVED 2 LETTERS FROM LINCOLN ADVISING OF THE PROBLEM; HOWEVER, NO NOTICE OF IF & WHEN THIS VEHICLE WILL BE REPAIRED. I BELIEVE THIS DELAY BELONGS TO LINCOLN & THIS VEHICLE SHOULD BE REPLACED WITH A 2018 VEHICLE THAT IS DRIVABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122344August 25, 2018
SERVICE BRAKES, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
I LOVE MY LINCOLN MKX. HIGH PERFORMANCE VEHICLE OF SAFETY AND LUXURY AND IN COMFORT AND STYLE. I LOVE IT. HOWEVER, MY GAS IS TERRIBLE AND THE CAR ACTS LIKE IT IS GOING TO LOOSE POWER AS THE GAS ISN'T GETTING A FULL LINE TO GO THROUGH. I HAVEN'T HAD THIS PROBLEM UNTIL 2-3 MONTHS AGO. MY GAS MILEAGE IS VERY POOR NOW> TO HAVE THIS FIXED THERE GAS BEEN A SAFETY RECALL FOR OVER 1 YEAR MAYBE 2 YEARS NOW. I HAVE BEEN ON A TOI CALL LIST AGT LOCAL DEALER TO GET IT FIXED. WHEN IS THIS GOING TO HAPPEN., YOU GUYS OWE ME TONS OF WASTED GAS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112732July 20, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE DEALER (PURVIS FORD LINCOLN, INC., 3600 JEFFERSON DAVIS HWY, FREDERICKSBURG, VA 22408, 1-540-898-3000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110456July 10, 2018
AIR BAGS, SERVICE BRAKES
MY BREAKS SOUND LIKE AIR IS FLOWING OUT WHEN I PUSH ON THEM & THE LOCK UP , THIS SEEMS TO BE A PROBLEM WITH TONS OF MKX !! SO WHY IS THERE NO RECALL!!!! MY DAUGHTER WAS DRIVING THE OTHER DAY AND THE BREAKS COMPLETELY LOCK UP IN HER , SHE ALMOST WREAKED!!! I KNOW THERE ARE RECALLS ON OTHER MKX 2010!! THERE NEEDS TO BE ONE IN ALL OF THEM BECAUSE SOMEONE IS GOING TO GET HURT DUE TO THEM!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103094June 21, 2018
VEHICLE SPEED CONTROL
THE LINCOLN IN QUESTION BELONG TO MY WIFE WHO IS THE TITLE HOLDER OF THE CAR. I WAS USING MY WIFE'S CAR ON 06/14/2018 AND WAS BACKING OUT OF A PARKING AREA AT UNION AND LIBERTY STREET IN MILFORD, MI,I CAME TO THE STREET AT THE END OF THE PARKING AREA, I PUSHED THE BREAK TO STOP SO THAT I COULD CONTINUE ONTO UNION STREET AS SOON I APPLIED THE BREAK, THE CAR ACCELERATED AT HIGH SPEED BACKWARD AND EVEN THOUGH I WAS PRESSING THE BREAK IT DIDN'T STOP UNTIL CRASHING INTO A HOME NEXT TO THE PARKING AREA. THE SPEED OF ACCELERATION WAS SO INTENSE THAT FROM START TO FINISH IT WAS OVER IN A MATTER OF SECONDS.I WAS SO SHOOK UP THAT THAT MY MIND WAS NOT ABLE TO COMPUTE WHAT HAD JUST HAPPENED. THE CAR WAS DAMAGED ON THE PASSENGERS SIDE OF THE CAR, BUT IT TOOK OUT PORCH AND THE WINDOW AREA OF THE HOUSE.THE CAR SHOWED NO DAMAGE THAT WOULD PREVENT IT FROM BEING ABLE TO DRIVE, YET WHEN I ATTEMPTED TO DRIVE A FEW BLOCKS TO MY HOME, THE POWER STEERING WASN'T WORKING AND THE CAR KEPT STEERING TO THE RIGHT SHOULDER OF THE ROAD. THIS LED ME TO BELIEVE THERE IS SOMETHING WORNG WITH THE ENGINE
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11100149June 6, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. CAUSEWAY LINCOLN OF MANAHAWKIN (375 NJ-72, STAFFORD, TOWNSHIP, NJ 08050, (609) 597-8083) CONFIRMED PART UNAVAILABILITY AND WAS UNABLE TO VERIFY WHEN THE PART WOULD BE SUPPLIED FROM THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED TO DETERMINE IF THEY COULD VERIFY WHEN THE PART WOULD BE SUPPLIED TO THE DEALER. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093562May 13, 2018
AIR BAGS
TAKATA RECALL WAS IN JUNE OF 2016 AND ALL I HAVE FROM THE LINCOLN MOTOR COMPANY SAYING PARTS MAY BECOME AVAILABLE IN THE SPRING OF 2018, WITH NO INDICATION WHEN MY CAR WILL BE FIXED. THEY SAY DO NOT USE THE FRONT PASSENGER SEAT WHICH MAKES THE CAR VIRTUALLY USELESS FOR A FAMILY OF 5. IS THIS ACCEPTABLE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093249May 10, 2018
AIR BAGS
THIS IS IN REGARDS TO THE TAKATA RECALL. I RECEIVED MY FIRST LETTER FROM THE LINCOLN MOTOR COMPANY REGARDING THE RECALL JULY 2016. THE ISSUE HAS YET YO BE TAKEN CARE OF AND ALMOST TWO YEARS HAS PASSED. THIS IS SOMETHING I BELIEVE TO BE EXTREMELY IMPORTANT ESPECIALLY FOR THE PASSENGER IN MY CAR, WHICH MOST OF THE TIME IS FAMILY. EVERY SINCE I'VE RECEIVED THIS LETTER I TRY NOT TO HAVE ANYONE SIT IN THE PASSENGER SEAT FOR THEIR SAFETY, BUT HAS DEFINITELY BECOME INCONVENIENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092630May 9, 2018
AIR BAGS
TAKATA RECALL. I HAVE BEEN CALLING LINCOLN ON A REGULAR BASIS FOR 2 YEARS HOPING TO GET MY AIRBAG REPLACED. I KEEP GETTING THE SAME OLD STORY OF "IT WILL BE READY IN 4-6 MONTHS". THE DATE KEEPS GETTING PUSHED OUT. THEY NEED TO EXPEDITE THESE REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091378May 2, 2018
AIR BAGS
"TAKATA RECALL". THE FIRST RECALL NOTICE FROM LINCOLN MOTOR WAS IN JULY 2016.A SECOND NOTICE WAS SENT IN DECEMBER 2017 STATING REPAIR WOULD BE DONE IN THE SPRING OF 2018. GAVE A WARNING "DO NOT USE FRONT PASSENGER SEAT" AFTER ALMOST 2 YEARS THE REPAIR STILL HAS NOT BEEN DONE. THE VEHICLE HAS ONLY 42000 MILES AND IS NOT USED EXCEPT FOR INFREQUENT SHORT LOCAL TRIPS WITH ONLY THE DRIVER IN THE VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081874March 28, 2018
AIR BAGS
WE RECEIVED A LETTER FROM LINCOLN MOTOR CO. IN DECEMBER 2017 NOTIFYING US OF A POTENTIAL OF AN AIR BAG EXPLOSION IN OUR 2010 MKX. WE WERE TOLD NOT TO ALLOW ANYONE TO SIT IN THE PASSENGER SIDE FRONT SEAT UNTIL THE PROBLEM COULD BE REMEDIED. IT'S NOW MARCH 28, 2018 AND I CALLED FORD CUSTOMER SERVICE. I WAS TOLD I NEED TO BE PATIENT AND CONTINUE TO LEAVE THE VEHICLE PARKED AND USE A DIFFERENT VEHICLE OR HAVE ANY PASSENGERS RIDE IN THE BACK SEAT BECAUSE THEY STILL DON'T HAVE THE PARTS TO FIX IT. MY QUESTION IS: IF THIS SO CALLED SAFETY DEVICE IS THE SAFETY HAZARD WHICH COULD RESULT IN INJURY OR DEATH, WHY CAN'T IT BE DISCONNECTED OR DISABLED. EXPECTING PEOPLE TO TRAVEL WITHOUT BEING ABLE TO USE THE PASSENGER FRONT SEAT OR USE AN ALTERNATE VEHICLE BECAUSE A SAFETY DEVICE THAT VEHICLES DID WITHOUT FOR OVER 100 YEARS IS THE REAL SAFETY ISSUE IS CERTAINLY A FOOLS SOLUTION TO THE PROBLEM. IF THERE ARE SO MANY VEHICLES IN NEED OF THESE PARTS THAT THEY CAN'T BE REPAIRED IN A TIMELY MANNER, THEN MAYBE THERE NEEDS TO BE AN ALTERNATIVE SOLUTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074339February 22, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKX. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING THE DEALER (DEAN ARBOR FORD, 55 W. M55, TAWAS CITY, MI) AND THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063566January 18, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2010 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MALOUF FORD-LINCOLN INC (2210 ROUTE ONE NORTH, NORTH BRUNSWICK TOWNSHIP, NJ) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT PROVIDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063219January 17, 2018
AIR BAGS
"TAKATA RECALL" -- WE JUST GOT A LETTER FROM LINCOLN AND NOW WE CANNOT EVEN PUT A PASSENGER IN OUR RIGHT FRONT SEAT. WE CANNOT DRIVE OUR VEHICLE WITH TWO PEOPLE IN THE FRONT SEAT.. WHY THEY DO NOT OFFER US A LOANER VEHICLE I AM NOT SURE BUT RIGHT NOW THE VEHICLE DOES NOT MEET OUR NEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061591January 10, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PREMIER FORD LINCOLN (2120 US-45, COLUMBUS, MS) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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