Lincoln MKX Complaints (2010)

111 consumer complaints on file.

#11407056April 8, 2021
UNKNOWN OR OTHER
I OPENED MY CAR DOOR FROM THE INSIDE DRIVERS SEAT AND HEARD A LOUD POP. MY DOOR HANDLE DOESN'T SEEM BROKEN, BUT WILL NOT OPEN FROM THE INSIDE NOW. THE CAR WAS IN PARK WHEN IT HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405646March 30, 2021
SEATS
FOR THE PAST 5 YEARS, MY DRIVER'S SEAT HAS MADE A METAL ON METAL LOUD SLIPPING NOISE WHEN MAKING TURNS AND BRAKING. THE DEALER ADVISED ME (OUT OF WARRANTY) THAT IT WAS A BROKEN SEAT TRACK AND IS COMMON OCCURRENCE. I LIVED WITH THE ANNOYANCE, BUT IT HAS RECENTLY TURNED MUCH WORSE ALLOWING THE SEAT TO MOVE A GREATER DISTANCE AND MORE FREQUENT. I AM AFRAID THE SEAT WILL COME APART OR NOT WITHHOLD IN AN ACCIDENT. MANY FORUMS IDENTIFY THIS ISSUE AMONGST MANY FORD AND LINCOLNS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383924December 17, 2020
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
THE SUV WILL MAKE A NOISE WHEN BRAKING. ALSO SOMETIMES IT WILL NOT STOP THE SUV AND I'VE HAD TO HIT A DITCH TO AVOID A CAR CRASH
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11330301June 23, 2020
SERVICE BRAKES
THE BRAKES ARE SPONGY WHEN PRESSURE IS APPLIED. A RECALL IS IN PLACE FOR VEHICLES PRODUCED IN THE SAME PLANT AS OUR VEHICLE. THE RECALL BEGINS WITH MAY PRODUCTION IN 2010, OUR CAR CAME FROM THAT PLANT IN APRIL 2010. PLEASE EXTENT RECALL TO COVER OUR VEHICLE FOR THE IDENTICAL PROBLEM, FROM THE IDENTICAL PLANT. AN AUTO REPAIR SHOP FOUND THE PROBLEM. WE HAVE OWNED VEHICLE LESS THAN 2 YEARS AND IT IS DRIVEN LESS THAN 2000 MILES PER YEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311837February 27, 2020
SERVICE BRAKES
STARTING IN EARLY FALL 2019, MULTIPLE PROBLEMS WITH BREAKS, REPLACED ALL PADS & ROTORS NOW X 2. BREAK PEDDLE HAS INTERMITTENT SPONGY FEEL- ISN'T CONSISTENT PRESSURE, SOMETIMES IS SUPER HARD TO PRESS DOWN, OTHER TIMES PRESS IT FOR A LONG TIME AND THE VEHICLE ISN'T STOPPING. PEDDLE MAKES A HISS NOISE AND SOMETIMES STRANGE CLICKS WITH VERY INCONSISTENT PRESSURE. RE- REPLACED ALL BREAK PADS AGAIN 2/24/20, OUR MECHANIC NOTIFIED US ITS THE BREAK BOOSTER PART FAILURE. THIS IS KNOWN YEAR AND PART FAILURE FOR OUR MKX. I'VE CALLED LINCOLN. THEY REFUSE TO OFFER US THE EXTENDED WARRANTY REPAIR UPFRONT, EVEN THOUGH WE'VE PAID FOR BREAKS X2 IN LESS THAN 6 MONTHS. THIS IRREGULAR BRAKE PEDDLE PROBLEM OCCURS ON ALL ROADS FREEWAY/ SIDE STREETS. OUR VEHICLE HAS 100K MILES ON IT, WELL UNDER THEIR 150K MILE WARRANTY FOR THIS PART AND IS 10 YEARS. LINCOLN WE'D HAVE TO SUBMIT THE RECEIPT AND MAYBE THEN OUR VIN WILL BE INCLUDED IN THE RECALL WARRANTY AFTERWARD. I FEEL THE SAFETY OF MYSELF AND OUR FAMILY IS EXTREMELY JEOPARDIZED AND LINCOLN IS TRYING TO AVOID RESPONSIBILITY TO FIX THIS KNOWN PART FAILURE AT ANY LENGTH. (CALLED MICHEAL AT LINCOLN CARE ON 2/27/20 CASE #CAS25802085-V3K5D6) WE ALSO HAD PURCHASED AN EXTENDED WARRANTY ON THIS CAR FOR 36 MONTHS (BUT HAVE JUST 4K MILES OVER THE MILES LIMIT), ONLY MONTH 28. WE FEEL LINCOLN IS INTENTIONALLY BEING DISHONEST TOWARDS THEIR QUALITY AND SAFETY OF THEIR PRODUCT MKX. I'M WORRIED THAT THERE WILL BE AN ACCIDENT. I'M NOT EVEN ASKING TO COMPENSATED FOR 2 SETS OF BRAKES IN A FEW MONTHS, I AM ASKING FOR THE KNOWN FAILED BRAKE BOOSTER PART TO BE REPLACED THROUGH THE LINCOLN WARRANTY (SB-10054925) FOR LINCOLN TO STAND BEHIND THEIR CAR FOR THE SAFETY OF MY FAMILY AND OTHERS ON THE ROADWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291699December 28, 2019
SERVICE BRAKES
FORD MOTOR COMPANY IS RECALLING 600,000 VEHICLES FOR A FAULTY VALVE IN THE HYDRAULIC BRAKING SYSTEM. THE RECALL DOESN'T CURRENTLY INCLUDE THE 2010 MKX WHICH I OWN. I HAVE HAD AN INTERMITTENT BRAKING PROBLEM THE LAST THREE MONTHS IN WHICH I TOOK IT IN AND WAS GIVEN NEW BRAKES AND ROTORS BUT HASN'T FIXED THE PROBLEM OF THE BRAKE PETAL INTERMITTENTLY BECOMING HARDER WHILE BRAKING REQUIRING A LONGER DISTANCE TO BRAKE. I WANT TO KNOW IF OTHER MKX OWNERS HAVE HAD A SIMILAR EXPERIENCE? WHEN I HEARD ABOUT THE 19S54 RECALL I KNOW THAT MY VEHICLE IS HAVING THE SAME PROBLEM. WHAT CAN I DO TO BE INCLUDED IN THE RECALL? CALLING THEM IS AN AUTOMATED NIGHTMARE IN WHICH YOU ENTER YOUR VEHICLE NUMBER AND ARE TOLD IT DOESN'T INCLUDE YOUR VEHICLE. IT TOOK TWO YEARS TO BE INCLUDED ON THE AIRBAG RECALL. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277238October 31, 2019
ENGINE
DRIVING DOWN THE HIGHWAY AND MY CAR STARTED RUNNING WEIRD AND HAD NO POWER. PULLED OVER AND THERE WAS STEAM COMING FROM THE ENGINE COMPARTMENT. THE COOLANT JUG WAS EMPTY. CHECKED THE OIL AND IT IT WAS MILKY AND STEAMING AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256807September 20, 2019
SERVICE BRAKES
MY BRAKES STARTED MAKING A HISSING NOISE WHEN THE BRAKES WERE APPLIED. THE HISSING SOUND BECAME LOUDER AND I NOTICED THE BRAKES WERE VERY HARD TO PRESS AND THE EVEN WHEN PRESSING TO THE FLOOR THE CAR WAS VERY HARD TO COME TO A COMPLETE STOP. I TOOK THE CAR TO THE SHOP AND REPLACED THE FRONT BRAKE PADS. THE HISSING SOUND WAS STILL THERE ALONG WITH A WHISTLE SOUND. I WAS TOLD THE BRAKE BOOSTER WAS BAD. MY CAR ONLY HAS 138,000 MILES ON IT. I WAS TOLD TO CALL TO SEE IF THERE WERE RECALLS. THERE IS A RECALL ON 2010 LINCOLN MKX HOWEVER I WAS TOLD THAT MY CAR DID NOT QUALIFY ALTHOUGH LINCOLN IS VERY FAMILIAR WITH THIS PROBLEM. RECALL NUMBER FOR THIS PROBLEM WHICH DOES NOT INCLUDE MY VEHICLE IS 13N02
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254761September 11, 2019
STRUCTURE:BODY
EXTERIOR FRONT PASSENGER DOOR HANDLE BROKE AND COMPLETELY SEPARATED FROM VEHICLE DURING NORMAL OPENING OPERATION. VEHICLE WAS STOPPED IN "PARK' UNDER NORMAL OPENING PROCEDURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232295July 16, 2019
SERVICE BRAKES
MY BRAKE BOOSTER WENT OUT. I DID FIND THAT THERE WAS A EXTENDED WARRANTY FOR SOME BUT MY VIN NUMBER DID "NOT" QUALIFY. SOUNDS LIKE A LIE TO ME. THIS IS A LIFE THREATENING. I AM NOT THE ONLY ONE WITH THIS PROBLEM AS OTHERS HAVE BEEN GIVEN THE EXTENDED WARRANTY COVERAGE. THE FACT THAT THIS IS WAS DONE ON SOME BUT NOT ALL, DOES NOT MAKE SAFETY SENSE TO ME. MY CAR WAS ASSEMBLED AT THE DESIGNATED SITE THAT HAD THE PROBLEM. I AM HAVING MY CAR REPAIRED AT A "NON-FORD" MECHANIC, SINCE THE LAST TIME I WENT TO A FORD DEALER, THE DEALER TRIED "THEFT BY DECEPTION" ON ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221687June 21, 2019
SERVICE BRAKES
STILL WAITING FOR AIR BAGS AND NOE MY BRAKE BOOSTER WENT OUT WITHIN A WEEK. I DID FIND THAT THERE WAS A EXTENDED WARRANTY FOR SOME BUT MY VIN NUMBER DID NOT QUALIFY. THIS TO ME IS A LIFE THREATENING. I'VE REPLACED MY ROTORS AND PADS BUT IN ALL 45 YEARS DRIVING, NEVER BRAKE BOOSTER. I'M SURE I AM NOT THE ONLY ONE WITH THIS PROBLEM AS OTHERS HAVE BEEN GIVEN THE EXTENDED WARRANTY COVERAGE. THE FACT THAT THIS IS WAS DONE ON SOME BUT NOT ALL, DOES NOT MAKE SAFETY SENSE TO ME. I ALMOST HIT SOMEONE BUT THANK GOD I HAD BEEN DRIVING A SAFE DISTANCE BACK. AS I STATED, USUALLY SOMEONE HAS HAD TO DIE BEFORE A RECALL IS IN PLACE. I DON'T WANT THAT PERSON TO ME ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207075May 12, 2019
POWER TRAIN
TRANSMISSION RANGE SENSOR BAD- -ON SEVERAL OCCASIONS WHILE VEHICLE WAS IN DRIVE, VEHICLE STOPPED MOVING, TWICE ON HIGHWAY (MOVING IN MIDDLE LANE), TWICE ON DOWNHILL EXIT RAMP (STOPPED AT RED LIGHT), AND TWICE ON CITY STREET INCLINE (IN MOTION), YELLOW WRENCH INDICATOR FLICKERED ON AT LEAST TWO OF THESE OCCASIONS WHICH DEALER SAID RECORDED A KNOWN PROBLEM, COST TO REPLACE SENSOR $930.40
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11197155April 18, 2019
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 LINCOLN MKX. WHILE THE VEHICLE WAS IDLING AT A RED LIGHT WITH THE CONTACT DEPRESSING THE BRAKE PEDAL, THE VEHICLE UNEXPECTEDLY ACCELERATED FORWARD. THE CONTACT STRUCK THE PRECEDING VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,858.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11186088March 12, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. RIVERTOWN FORD (1680 WHITTLESEY RD, COLUMBUS, GA 31904, (706) 653-7420) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163680December 27, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WEIKERT FORD (21399 US-27, LAKE WALES, FL 33859, (800) 472-6973) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162197December 18, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CANNON FORD LINCOLN (904 N DAVIS AVE, CLEVELAND, MS 38732, (662)-843-2785) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153740November 26, 2018
SERVICE BRAKES
BRAKE BOOSTER FAILURE. LOSS OF BREAK ASSISTANCE WHILE ATTEMPTING TO SLOW DOWN. ACCOMPANIED BY HISSING SOUND. SYMPTOMS IDENTICAL TO FORD CUSTOMER SATISFACTION PROGRAM #13N02. THAT RECALL COVERS VEHICLES BUILD IN MAY ONWARD. MY VEHICLE WAS BUILD IN MARCH. COVERAGE SHOULD INCLUDE THIS VEHICLE AS WELL AS BRAKE COMPONENT FAILURE IS RECOGNIZED. SYMPTOM OCCURRED WHILE BRAKING ON A HIGHWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152120November 17, 2018
SEATS
THE SEATS SHIFT BACKWARD WHEN ACCELERATING AND MOVE FORWARD WHEN BRAKING, THIS IS A SAFETY HAZARD. FORD REFUSES TO FIX OUT OF WARRANTY, BUT READING ONLINE THIS IS A VERY COMMON ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144623November 1, 2018
AIR BAGS
TAKATA INFLATORS: WE HAVEN'T HAD A PROBLEM YET BUT THE LAST FEW YEARS THE FRONT DRIVER'S AND PASSENGER'S AIRBAGS HAVE RATTLING NOISES WHEN ON BUMPY ROADS. HEARING THE RATTLING NOISES MAKES ME BELIEVE THERE ARE PARTS LOOSE IN BOTH WHICH COULD PUT THE DRIVER AND PASSENGER IN DANGER. I HAVE BEEN PATIENTLY WAITING FOR A RECALL. IF I CHOOSE TO HAVE THEM REPLACED ON MY OWN, WILL I BE REIMBURSED? IT IS VERY SCARY HEARING WHAT HAPPENS TO THESE AIRBAGS AND I THINK HEARING THE RATTLING MAKES OUR CAR ONE OF THE ONES A DANGER AND SHOULD BE ON RECALL PLEASE. I DID REPORT IT TO FORD DEALER BUT THEY DID NOT RECORD MY CONCERN, WE WERE ALL THINKING WE'D BE ON RECALL LIST. PLEASE, PLEASE CONSIDER MY VEHICLE FOR RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144763November 1, 2018
SERVICE BRAKES
VEHICLE IN MOTION; BRAKE BOOSTER PRODUCED "HISSING" SOUND WHEN BRAKING; BRAKE PEDAL BECOMES STIFF WITH LOSS OF POWER-ASSISTED BRAKING, INCREASING STOPPING DISTANCES. BEGAN AS INTERMITTENT PROBLEM WITHOUT ANY ADVANCE WARNING FOR WHEN IT WOULD OCCUR NEXT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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