Lincoln MKX Complaints (2008)

253 consumer complaints on file.

#10664452December 15, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH, THE ACCELERATOR PEDAL WAS ENGAGED REPEATEDLY BUT THE VEHICLE FAILED TO ACCELERATE OVER 5 MPH. THE VEHICLE STALLED AND THE VEHICLE WAS ABLE TO RESTART. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT A SENSOR ON THE TRANSMISSION FAILED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654802November 13, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT STATED THAT WHILE THE VEHICLE BEING SERVICED AT A DEALER, THE TECHNICIAN DIAGNOSED THAT THERE WAS A LEAK COMING FROM THE FUEL TANKS SEAM. THE TECHNICIAN DIAGNOSED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648417October 17, 2014
FUEL/PROPULSION SYSTEM
THERE IS A GAS LEAK IN THE TANK OF THE CAR. UNFORTUNATELY THERE ARE NO REPLACEMENT TANKS FOR THIS YEAR AND MODEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643903October 10, 2014
FUEL/PROPULSION SYSTEM
VEHICLE IS LEAKING FUEL. TOOK IT TO THE DEALERSHIP FOR REPAIR TO FIND OUT DUE TO A MANUFACTURING ERROR ONE OF THE WELDS RUSTED THUS CREATING A HOLE IN THE TOP OF THE FUEL TANK. WAS TOLD THIS IS A VERY COMMON PROBLEM WITH THIS VEHICLE AND ITS TWIN, THE FORD EDGE. WAS INSTRUCTED THAT THE REPAIR COST WOULD BE 1800.00 AND ALTHOUGH IT IS A COMMON PROBLEM DUE TO A MANUFACTURING ERROR, IT IS NOT UNDER RECALL WITH FORD/LINCOLN. WE CONTACTED LINCOLN DIRECTLY AND THEY SAID THEY WERE AWARE OF THE PROBLEM BUT WOULD NOT OFFER US ANY INSIGHT AS TO WHY THIS ISSUE IS NOT UNDER RECALL OR HELP WITH THE REPAIR COSTS IF THEY AGREE IT IS A "COMMON ISSUE". UPON TALKING TO OTHER FORD EDGE AND LINCOLN MKX OWNERS ONLINE, THIS IS A HUGE PROBLEM WITH THESE VEHICLES WITH 1000'S OF EFFECTED VEHICLES. THIS IS AN ISSUE THAT IS LIFE THREATENING AND COULD CAUSE SERIOUS DAMAGE AND BODILY HARM, IF NOT DEATH, IF NOT CORRECTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643526October 9, 2014
VEHICLE SPEED CONTROL, POWER TRAIN
TL* THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT STATED THAT WHILE DRIVING AT 2 MPH, THE ACCELERATOR PEDAL WAS ENGAGED BUT THE VEHICLE FAILED TO ACCELERATE OVER 2 MPH. THE CONTACT MENTIONED THAT ONCE THE VEHICLE WAS TURNED OFF AND RESTARTED, IT RESUMED NORMAL FUNCTION. THE PROBLEM OCCURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE SPEED CONTROL AND TRANSMISSION FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628621August 27, 2014
VEHICLE SPEED CONTROL, ENGINE, POWER TRAIN
ABOUT EVERY FEW WEEKS, UPON DRIVING FROM A STOPPED POSITION, IT SEEMS LIKE THE CAR IS STUCK IN FIRST GEAR OR IN LOW GEAR- IT ACCELERATES UPON STEPPING ON PEDAL, HOWEVER THE CAR IS JUST CRAWLING ALONG AND NOT PICKING UP SPEED AT ALL. CONSEQUENTLY, I HAVE TO STOP THE CAR AND PUT IT IN PARK AND THEN BACK IN DRIVE, ONCE I DO THIS IT WORKS NORMAL AGAIN. ON OTHER OCCASIONS I FEEL A HARD KICK WHEN I PUT THE CAR OUT OF DRIVE AND BACK INTO DRIVE. THIS IS VERY DANGEROUS IF I HAPPEN TO BE PULLING INTO A BUSY INTERSECTION AND I WOULD HAVE TO COME TO A COMPLETE STOP TO GET THIS CAR GOING AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627911August 24, 2014
SERVICE BRAKES
THE BRAKES ARE STIFF, HAVE A WHISTLE WHEN PUSHED IN TO FLOOR AND SOUNDS LIKE AIR IS COMING FROM BRAKE PEDAL. CAN BARELY STOP THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617639July 30, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT SMELLED FUEL INSIDE THE VEHICLE. WHILE THE VEHICLE WAS PARKED IN THE CONTACT'S GARAGE, A FUEL ODOR SEEPED INTO THE RESIDENCE. AN INDEPENDENT MECHANIC FOUND A LEAK IN THE BOTTOM OF THE FUEL TANK. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 08V301000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 116,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615295July 22, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT STATED THAT THE INTERNAL COMPUTER IN THE MEDIUM OF THE VEHICLES DASHBOARD COMPLETELY MELTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS, WHO STATED THAT THE FAILURE DAMAGED THE COIL. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10614722July 19, 2014
VISIBILITY/WIPER, EQUIPMENT ADAPTIVE/MOBILITY
ORIGINALLY I LOST THE CONTROL OF THE ADJUSTMENT OF REAR-VIEW SIDE MIRRORS. REPAIRED BY FORD NOW THE PASSENGER MIRROR WONDERS TO VIEW MY CARS IMAGE. THIS IS DANGEROUS WHEN CHANGING LANES, TO THE RIGHT SIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595071May 30, 2014
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
TL* THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT STATED THAT THERE WAS AN ODOR OF GASOLINE FUEL PRESENT FROM THE REAR END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE FUEL TANK HAD CORRODED CAUSING FUEL TO LEAK OUT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587827May 12, 2014
VEHICLE SPEED CONTROL, ENGINE
VEHICLE (08 LINCOLN MKX) WAS CRUISING AT 35MPH GOING DOWN SLIGHT INCLINE WHEN SUDDENLY VEHICLE STARTED ACCELERATING ON ITS OWN AT ~3,500RPM. AS THE VEHICLE WAS GOING DOWN HILL AT 35MPH IN A 30MPH ZONE WITH NO OTHER VEHICLES IN SIGHT, NEITHER GAS NOR BRAKES WERE APPLIED AS THERE WAS NO NEED. FOOT WAS OFF BOTH PEDALS UNTIL I REALIZED THAT THE CAR WAS ACCELERATING ON ITS OWN AT AN UNCONTROLLABLE RATE AND IT WAS THEN THAT I APPLIED THE BRAKES. CAR CONTINUED TO ACCELERATE AS THE BRAKES WERE BEING APPLIED. ACCELERATION LASTED APPROXIMATELY TEN SECONDS AND THEN VEHICLE REVERTED BACK TO NORMAL. BROUGHT THE VEHICLE IN FOR SERVICE THE FOLLOWING DAY (13MAY2014) AND WAS TOLD THAT THERE ARE CURRENTLY NO SERVICE BULLETINS OR KNOWN SAFETY ISSUES WITH THIS MAKE AND MODEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578863April 10, 2014
FUEL SYSTEM, GASOLINE
I WAS GOIN DOWN HIGHWAY AT 65, I SMELLED GAS PULLED OVER AN GAS WAS LEAKING ON GROUND, TOOK TO FORD DEALER, THEY SAID I NEEDED A GAS TANK, I TOLD THEM I HAD ESP WARRANTY, THEY FIXED, BUT WARRANTY SAID THEY WOULD NOT PAY , SAID RUST WAS CAUSE. LEAK WAS AT TOP OF TANK, NOT BOTTOM WHERE RUST WOULD BE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10546836October 5, 2013
ELECTRICAL SYSTEM, ENGINE, FUEL SYSTEM, GASOLINE
THIS VEHICLE AFTER 5 MILES OF DRIVING SUDDENLY LOST POWER AND ENTERED WHAT THEY CALL LIMP HOME MODE DROPPING THE SPEED TO 40 MPH AND THEN TO A CRAWL INTO A NEARBY PARKING LOT. THE DEALER THAT REPAIRED MY VEHICLE SAID THIS HAPPENS TO AVOID FURTHER DAMAGE TO THE ENGINE. THERE WAS NO WARNING UNTIL AFTER THE VEHICLE HAD BEEN STOPPED IN THE PARKING LOT WHEN THE RED ENGINE LIGHT STARTED FLASHING ON THE INSTRUMENT PANEL. THE CAR WAS TOWED TO THE LOCAL FORD DEALERSHIP FOR REPAIRERS THE REPAIR BILL STATES:" THERE WAS A FAILURE OF THE EEC MODULE RESULTING IN THE FAILURE OF THE PCM CRANKS, 6 COIL PACKS" SIX SPARK PLUGS WITH A RESULTING COST OF REPAIRS AT $683.47 FOR THE EEC MODULE (THIS IS THE PART THAT CAUSED THE DESTRUCTION OF THE PCM CRANKS AND SIX COIL PACKS) THE COIL PACKS $999.48 FOR SIX, SPARK PLUGS TOTAL 45.54 FOR SIX, A PLENUM GASKET $14.90 AND $447.50 LABOR COST TO REPAIR VEHICLE. AS AN EMPLOYEE OF FORD MOTOR COMPANY, I GOT A 10% DISCOUNT FOR THE PARTS BRINGING THE TOTAL REPAIR COST TO A TOTAL OF $2190.05 HERE'S MY COMPLAINT. THE EEC FAILED; OK I GET THAT BUT THAT PART FAILURE CAUSED ALL THE REST OF THE PARTS TO BE DESTROYED ADDING THE COST OF THE COIL PACKS, THE GASKET AND ADDITIONAL LABOR COSTS. THE EEC WAS $ 683.47 THE REST SHOULD BE FORD MOTOR COMPANY RESPONSIBILITY AT THE LEAST. FORD MOTOR COMPANY DISTRIBUTED A TECHNICAL SERVICE BULLETIN TO THEIR DEALERS ABOUT THIS PROBLEM. FORD MOTOR COMPANY KNOWS THAT THIS PROBLEM CAN OCCURRED AND I TALKED TO THE MECHANIC THAT REPAIRED MY CAR STATING TO ME THAT HE HAD SEEN THIS PROBLEM IN FUSION CARS AND FORD PICKUP TRUCKS SO THIS ONE DEALER GARAGE TALKING TO ONE MECHANIC THAT HAD SEEN SEVERAL VEHICLES DO THIS. THERE HAS TO BE A LOT MORE. THIS SHOULD BE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10523260July 5, 2013
SERVICE BRAKES
WHILE DRIVING MY VEHICLE I APPLIED THE BRAKES. THE BRAKE PEDAL BECAME VERY STIFF AND THE VEHICLE WAS NOT SLOWING DOWN. I STEPPED HARDER ON THE BRAKE PEDAL AND THE VEHICLE FINALLY SLOWED DOWN AND CAME TO A COMPLETE STOP. I PULLED OVER THE SIDE OF THE ROAD AND WHEN I PRESSED ON THE BRAKE PEDAL IT WENT TO THE FLOOR SLOWLY AND A HIGH PITCHED SOUND CAME FROM THE ENGINE COMPARTMENT. I TURNED THE ENGINE OFF AND CHECKED THE BRAKE FLUID RESERVOIR TO INSURE THAT I DID NOT HAVE A LEAK. I STARTED THE ENGINE AGAIN AND HEADED TO MY HOME. EVERYTHING WORKED NORMALLY. I TOLD MY WIFE TO NOT USE THE CAR AND TO USE OUR OTHER VEHICLE. I CALLED AHEAD TO THE DEALER FOR SERVICE AND BROUGHT THE VEHICLE IN. WHEN THEY CALLED ME THEY SAID THE BRAKE BOOST HAD FAILED. THEY CHANGED IT AND CHECKED THE BRAKES AND THE VEHICLE WAS WORKING CORRECTLY. I MOVED TO FLORIDA AND THE BRAKE BOOST HAS FAILED AGAIN. THIS IS AFTER APPROXIMATELY 20,000 MILES. THE SAME SYMPTOMS AS THE PREVIOUS FAILURE. THIS IS DISCONCERTING BECAUSE THE REPLACEMENT UNIT FAILED AS WELL LEADING ME TO BELIEVE THERE ARE POTENTIAL DISASTERS OUT THERE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500555February 26, 2013
VEHICLE SPEED CONTROL
KICKED ON CRUISE CONTROL AT SEVENTY. RPM'S SHOT FROM 2 THOUSAND TO EIGHT THOUSAND AND CAR ACCELERATED TO EIGHTY MILES AN HOUR. ALL WE DOING WAS HOLDING THE STEERING WHEEL. WE HAVE TAKEN IT BACK TO THE DEALER TWICE SINCE WE PURCHASED TWO MONTHS AGO AND THEY HAVE INFORMED US BOTH TIMES THAT THEY CAN FIND NOTHING WRONG WITH THE VEHICLE... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10495050January 29, 2013
FUEL/PROPULSION SYSTEM
THE FUEL SYSTEM AND TANK LEAKED FUEL IN SEVERAL PLACES. THE FUEL LINE LEAKED FUEL OVER THE ENGINE MANIFOLD. THE FUEL TANK HAS A LEAK AT THE SEAM WHERE UPPER AND LOW TANK HALVES JOINT. BOTH LEAKS PRESENTED A SIGNIFICANT FIRE HAZARD. THE FUEL LINE LEAK WAS AT THE ENGINE MANIFOLD. THE FUEL TANK LEAK WAS NEXT TO THE EXHAUST SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479868October 12, 2012
SERVICE BRAKES
TL* THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE BRAKE PEDAL SEIZED WHILE TRYING TO DECREASE VEHICLE SPEED. THE CONTACT WAS ABLE TO DECREASE VEHICLE SPEED BY APPLYING EXCESSIVE FORCE TO THE BRAKE PEDAL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE MASTER CYLINDER FAILED, WHICH CAUSED THE RUBBER TO HARDEN ON THE BRAKE PEDAL. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 71,000 AND THE CURRENT MILEAGE WAS 72,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478669October 4, 2012
POWER TRAIN, ENGINE
ON 9.25.12, I TRIED TO ENTER AN EXPRESSWAY WITH AN INCLINE ENTRANCE RAMP DURING RUSH HOUR. WHEN I ATTEMPTED TO ACCELERATE, THE CAR BEGAN TO SPUTTER AND SHAKE, (SPUTTERING UNDER ACCELERATION) AND FINALLY STOPPED IN THE EXPRESSWAY. THE CAR NEVER SHUT OFF, NO ENGINE LIGHTS APPEARED, AND AFTER ABOUT 5 MINUTES I WAS ABLE TO VERY SLOWLY DRIVE THE CAR TO THE SIDE OF THE EXPRESSWAY. FOR THE NEXT 20 MINUTES I WAS ABLE TO DRIVE THE CAR AT 5-8 MPH UNTIL REACHING AN EXIT AND A PARKING LOT. THE CAR NEVER TURNED OFF, NEVER DIED, AND NO ENGINE LIGHTS APPEARED WHILE DRIVING TO THE PARKING LOT. ONCE IN THE PARKING LOT, I CALLED A LOCAL LINCOLN DEALER WHO ADVISED ME TO TURN OFF THE CAR AND RESTART IT. AFTER RESTARTING THE CAR, I WAS ABLE TO DRIVE THE MKZ APPROXIMATELY 35 MPH AND WAS ABLE TO REACH MY HOME. SINCE 9.25.12, I HAVE DRIVEN THE MKZ ONCE FOR A BRIEF "RIDE AROUND THE BLOCK" AND THE CAR NOW APPEARS TO ACCELERATE NORMALLY. THE CAR HAS ALWAYS HAD AN "UNINTENDED ACCELERATION" ISSUE. WHEN ACCELERATING FROM A DEAD STOP, THE CAR DOES NOT ACCELERATE IN A SMOOTH MOTION BUT RATHER A "CHOPPY" MANNER WHERE YOUR BODY "JERKS BACK AND FORTH". I HAVE NEVER TAKEN THE MKZ INTO THE DEALERSHIP FOR THE "UNINTENDED ACCELERATION" AND HAVE JUST ACCEPTED THIS POOR/CHOPPY ACCELERATION FROM A DEAD STOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475945September 19, 2012
ENGINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2008 LINCOLN MKS. THE CONTACT STATED THAT THE WRENCH WARNING INDICATOR ILLUMINATED AND THE VEHICLE LOST POWER. THE CONTACT STATED THE VEHICLE HAD TO BE TURNED OFF AND RESTARTED. ONCE THE VEHICLE WAS RESTARTED, THERE WAS A HARD THUMP HEARD FROM THE VEHICLE. IN ADDITION, THE SPEEDOMETER WOULD FAIL WHEN THE FAILURE OCCURRED. THE CONTACT STATED THAT THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER EACH TIME, BUT THE DEALER STATED THAT THE VEHICLE WAS RUNNING AS DESIGNED. THE FAILURE MILEAGE WAS 12,000 AND THE CURRENT MILEAGE WAS 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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