Lincoln MKT Complaints (2010)

65 consumer complaints on file.

#10864046May 9, 2016
ELECTRONIC STABILITY CONTROL (ESC)
5/1/16 I DID MY BREAK AND ROTOR CHANGE AT SEARS AUTO CENTER AFTER IT GET FIX WHILE I WAS DRIVING ON THE FREEWAY 180 MY CAR SUDDENLY SAYS BEAKS LIGHT CAME OUT THEN MY STEERING WHEELS GOT LOCK AND I CAN'T TURN IT THE GOOD THING I WAS DRIVING ON THE RIGHT LANE SO I PULL OVER CAUSE I GOT SCARED AND I AM PREGNANT ALMOST DUE. SO MY STEERING WHEELS IS LOCK AND I CAN'T MOVE THE CAR HIGHWAY PAROLE CAME AND ASK ME WHAT HAPPEN SO I EXPLAIN AND HE CALLED THE ROAD ASSISTANCE ON FREEWAY TO GET MY CAR TOWED SOMEWHERE AROUND IN OAKLAND. SO I CALL THE LIVING CUSTOMER SERVICE BUT WITH NO EXTENDED WARRANTY THEY CAN'T HELP ME THEN I CALL SEARS ASK THEM WHAT HAPPEN TO MY CAR AND THEY WANT TO SEE MY CAR AGAIN SO THEY PAY FOR THE TOW FROM OAKLAND TO SAN BRUNO CA TO CHECK IT AND THERE YOU ARE THEY TOLD ME THAT I HAVE TO BRING IT TO GHTHE DEALERSHIP BECAUSE IT MAY ISSUE A POWER STEERING PROBLEM I BEEN DRIVING THE CAR WITH NO PROBLEM THIS THE FIRST TIME IT HAPPEN SO I TOWED MY CAR FROM SAN BRUNO TO PITTSBURGH CA AND BROUGHT IT TO THE DEALERSHIP AND THE DEALERSHIP WILL DIAGNOSE THE CAR I AM STILL WAITING BUT THE FORD SERVICE TOLD ME YES IT'S THE POWER STEERING WHEEL WAS OFF HOW THAT HAPPEN I JUST WANT TO SEE IF LINCON WILL COVER THE COST IF IT'S RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837417February 22, 2016
STEERING
EXPAND RECALL 15V340000 & 15S18 (LOSS OF STEERING) THIS IS THE 2ND COMPLAINT FILED IN LESS THAN 2 MONTHS FOR THIS 2010 MKT. THE 1ST WAS ON 12-24-15 IN WHICH A COMPLAINT WAS MADE ON THIS SITE AND IS VIEWABLE, BUT HAVE NOT RECEIVED ANY FEEDBACK AS OF YET. LINCOLN COVERED THE FIRST REPAIR IN WHICH THEY DISCOUNTED MY FINDINGS OF THE STEERING RECALL WHEN I PRESENTED THEM WITH IT. SO THEY DIAGNOSED IT AND CONFIRMED LOSS OF STEERING DUE TO A FAILED STEERING ANGLE MODULE SENSOR AND A SOFTWARE UPGRADE AT A COST OF $400. WELL, HERE I AM AGAIN WITH THE SAME EXACT PROBLEM, LOSS OF STEERING GOING AROUND A CORNER ON 2-12-16. AGAIN, LUCKILY THERE WAS NOBODY AROUND AND IT HAPPENED AT NIGHT BECAUSE I ENDED UP ON THE OTHER SIDE OF THE ROAD DOING 25-30MPH. ALSO THE WARNING LIGHTS ON THE DASH STARTED TO FLASH- "SERVICE POWER STEERING NOW" & "SERVICE ADVANCETRAC". THIS IS OBVIOUSLY THE SAME PROBLEM THAT THE OTHER YEARS HAVE AND ARE LISTED BY VIN UNDER THE RECALL BUT FORD/LINCOLN REFUSES TO ACCEPT RESPONSIBILITY AND IT WILL UNFORTUNATELY TAKE SOMEONE TO GET INJURED OR KILLED FOR THEM TO DO SO. THIS TIME AROUND THE DIAGNOSIS IS THE STEERING ASSEMBLY, RECALLED ON OTHER YEARS, (CA5Z3504A) NEEDS TO BE REPLACED AT A COST OF $2300 ORIGINALLY, REDUCED TO $2000 AFTER ARGUING WITH AND GOING BACK AND FORTH WITH LINCOLN FOR DAYS, AND THEY WILL COVER $1500 OF THAT AND WE ARE STUCK WITH THE BALANCE. I AM FILING A SECOND COMPLAINT MORE TOWARDS THE SAFETY ISSUE THAN THE $500 WE HAVE TO PAY. THERE HAS TO BE OTHER PEOPLE OUT THERE WITH DIFFERENT YEARS NOT COVERED UNDER THE RECALL AND I AM REACHING OUT TO THEM. OTHER VEHICLES INCLUDED IN THIS RECALL ARE FORD FUSION, TAURUS, FLEX, MERCURY MILAN AND LINCOLN MKT, MKS AND MKZ. I AM HOPING SOMEONE LOOKS INTO THIS CLOSER AND OTHER PEOPLE FILE COMPLAINTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816196December 25, 2015
STEERING
2010 LINCOLN MKT- WE WERE TRAVELING HOME ON CHRISTMAS EVE 2015 IN GOFFSTOWN, NH WHEN SUDDENLY OUT OF NOWHERE AS WE WERE TURNING A CORNER THE STEERING WHEEL TIGHTENED UP AND JUST ABOUT LOCKED INTO PLACE IN THE TURN. WE HAD JUST GOT OFF THE HIGHWAY RETURNING FROM MY IN-LAWS FROM 40 MILES AWAY. LUCKILY THERE WAS NOBODY IN THAT INTERSECTION BECAUSE I WAS CLEARLY ON THE WRONG SIDE OF THE ROAD AFTER THIS HAPPENED AND NEARLY MISSED GOING INTO THE DITCH. THE TIME OF DAY WAS ALSO A BLESSING IN DISGUISE BECAUSE IT WAS JUST ABOUT MIDNIGHT AND WE WERE ALMOST HOME SO THE KIDS COULD OPEN SOME GIFTS. I LOOKED DOWN AT THE DASHBOARD AND THE SERVICE POWER STEERING/SERVICE TRACTION CONTROL LIGHT WAS FLASHING. A BIT LATE TO SAY THE LEAST. WE STOPPED ON THE SIDE OF THE ROAD AFTER CORRECTING THE STEERING WHEEL WITH 2 HANDS AND SAT FOR A MINUTE. ANOTHER BLESSING WAS WE WERE LESS THAN A MILE TO HOME WHEN THIS ACTUALLY HAPPENED AND BEING THE TIME OF DAY, WE DECIDED TO CONTINUE ON VERY SLOWLY DRIVING WITH ABSOLUTELY NO POWER STEERING AND 2 HANDS GRIPPED TO THE WHEEL. I AM A TRUCK DRIVER/EQUIPMENT OPERATOR BY TRADE AND HAVE ALWAYS TAUGHT MYSELF TO EXPECT THE UNEXPECTED WHICH THIS WAS. MY WIFE WAS GOING TO DRIVE HOME ORIGINALLY AND I SAID I WOULD AND I AM SO GLAD I DID BECAUSE THIS MAY HAVE HAD A DIFFERENT OUTCOME ESPECIALLY IF IT HAPPENED AT ANOTHER TIME AND PLACE. THE CAR IS IN OUR DRIVEWAY AS I MAKE THIS COMPLAINT ON CHRISTMAS DAY AND WILL BE BEING TOWED TO A DEALER TOMORROW. AFTER DOING SOME RESEARCH ONLINE, I CAME ACROSS THE OTHER COMPLAINTS WITH DIFFERENT YEARS COVERED AND NOW KNOW THERE IS A PROBLEM WITH OTHER YEARS AND MODELS WITH THE PSCM (POWER STEERING CONTROL MODULE). FORD HAS A CURRENT RECALL (15S18) WITH THE SAME PROBLEM LISTED. I AM HOPING THAT THE INVESTIGATION REOPENS A NEW RECALL FOR EXPANDED YEARS OF THESE MKT MODELS AND POSSIBLY OTHERS BEFORE SOMEONE GETS KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694554December 22, 2015
EXTERIOR LIGHTING
2010 LINCOLN MKT TRUCK. CONSUMER WRITES IN REGARDS TO VEHICLE HEAD LIGHT LENS ACCUMULATED MOISTURE. *SMD THE DEALER REPLACED THE HEAD LIGHT ASSEMBLY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794426November 17, 2015
ENGINE, FUEL/PROPULSION SYSTEM, STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2010 LINCOLN MKT. WHILE DRIVING AT ANY SPEED, THE TURBO FUEL LINE EMITTED EXHAUST FUMES INTO THE VEHICLE. THE CONTACT STATED THAT THE ENGINE REMAINED ON AFTER THE VEHICLE WAS TURNED OFF. IN ADDITION, THE PASSENGER SIDE DOOR HANDLE WAS FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURES WERE UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 100,125. UPDATED 02/24/16*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779653October 5, 2015
STEERING
TL* THE CONTACT OWNS A 2010 LINCOLN MKT. WHILE DRIVING APPROXIMATELY 60 MPH, THE POWER STEERING INDICATOR ILLUMINATED, AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667356December 19, 2014
UNKNOWN OR OTHER
THE GEARS ON THIS VEHICLE ARE NOT RIDING SMOOTH, WHEN YOUR DRIVING UPHILL IT SOUNDS AND FEELS LIKE IT'S FALLING APART. AND THE HEADLIGHT ON THE DRIVER SIDE WENT OUT, THEY SAY IT'S NOT THE BULB BUT AN ELECTRICAL ISSUE.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663575December 11, 2014
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TL* THE CONTACT OWNS A 2010 LINCOLN MKT. WHILE DRIVING 70 MPH, THE ENGINE SEIZED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED; HOWEVER, THE CHECK ENGINE REDUCED POWER AND LOW OIL PRESSURE WARNING LIGHTS ILLUMINATED. THE DEALER WAS MADE AWARE OF THE FAILURE. THE TECHNICIAN DIAGNOSED THAT THE BATTERY HAD TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 38,932. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662932December 8, 2014
VISIBILITY, STRUCTURE:BODY
THE LARGE TEMPERED GLASS ROOF PANEL OF THE PANORAMIC "VISTA ROOF" ON MY 2010 LINCOLN MKT SHATTERED WITHOUT WARNING WITH A LOUD, FRIGHTENING EXPLOSION WHILE DRIVING 65 MPH ON THE NY THRUWAY ON NOVEMBER 30, 2014. THE PANEL WAS NOT DISPLACED, ALTHOUGH SMALL PIECES OF GLASS FELL ONTO THE HEAD LINER. LUCKILY, THE SUN SHADE WAS CLOSED AT THE TIME. IT WAS A MIRACLE THERE WAS NOT A SERIOUS ACCIDENT, GIVEN THE VOLUME OF TRAFFIC AT THE TIME. RESEARCH DISCLOSES THAT SIMILAR EVENTS HAVE HAPPENED NUMEROUS TIMES WITH OTHER LINCOLN AUTOMOBILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605439June 23, 2014
ENGINE, POWER TRAIN, FUEL SYSTEM, GASOLINE
I BOUGHT CERTIFIED (CPO) 2010 LINCOLN MKT IN AUG 2013. IT HAD A MILEAGE OF AROUND 50500 MILES. AFTER RUNNING JUST AROUND 5K, IT SHIVERED AND BROKE DOWN ON A TRIP WHEN I WAS ABOUT TO MERGE TO HIGHWAY FROM AN EXIT AND THERE WERE WHITE FUMES FROM THE CYLINDER. AT FIRST THEY MENTIONED, THERE IS A PROBLEM WITH FUEL INJECTOR AND IT NEEDS TO BE REPLACED. LATER THEY MENTIONED OF A PROBLEM WITH FEW OTHER PARTS AND REPLACED THE SAME TOO. THEN THEY MENTIONED OF REPLACING THE ENGINE AND DONE THE SAME. BUT PROBLEM DIDN'T SOLVE. LATER THEY CHANGED THE TORQUE SENSOR OR SOMETHING AND GAVE THE VEHICLE AFTER 1.5 MONTHS. BUT I WAS HEARING SOME TYPE OF NOISE FROM THE HOOD AND RETURNED TO DEALERSHIP IN 2 DAYS. AND THEN THEY MENTIONED OF REPLACING ENGINE BELT AND AXLE. BUT STILL PROBLEM WAS UNSOLVED AND THEY ASKED ME TO AUTHORIZE FOR OPENING THE DASH TO DETERMINE THE PROBLEM. BUT I OPPOSED IT AND CONTACTED LINCOLN. LATER THEY AUTHORIZED THE LABOUR AND TOOK THE CAR AGAIN TO WORKSHOP. AFTER THAT THEY CHANGED PULLEY BELT. BUT THE NOISE DIDN'T DISAPPEAR. LATER THEY HAD AN ENGINEER FROM LINCOLN COME AND EXAMINE THE VEHICLE. AND THE ENGINEER ASKED OF REPLACING THE TRANSMISSION. BUT IT TOO DIDN'T WORK. AND THE LINCOLN ENGINEER CAME UP AGAIN AND MENTIONED OF REPLACING 1 UPPER ENGINE MOUNT, 1 UPPER TRANSMISSION MOUNT, 1 FRONT ENGINE ROLL RESTRICTOR, 1 REAR ENGINE ROLL RESTRICTOR. IT'S ALREADY MORE THAN 4.5 MONTHS SINCE WHEN VEHICLE IS UNDER REPAIRS AND WITH NO LUCK. IN BETWEEN A CLAIM WAS MADE WITH LINCOLN TO BUY BACK OR REPLACE THE VEHICLE, BUT THEY REFUSED THE SAME AS WELL. SO FAR BELOW REPAIRS HAVE BEEN MADE BUT THE PROBLEM IS STILL NOT SOLVED 100%. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544654September 20, 2013
VEHICLE SPEED CONTROL
THIS BRIEF - WILL NEED ADDITIONAL EXPLANATION OF ALL EVIDENCE -- I PURCHASED MKT LINCOLN APPROX 10/2010. I ALSO WAS TOLD BY THEN F&I MGR [XXX] THAT THE FORD EXTENDED WARRANTY IS THE EXACT SAME AND HE DESCRIBED AS THE EXTENSION OF THE FACTORY BUMPER TO BUMPER WARRANTY THAT COMES WITH THE CAR - THE PRICE WAS $1705.00. I ASKED HIM IT IS THE EXACT SAME ? - HE SAID YES. WELL I PURCHASED AND HAVE SINCE FOUND OUT HE WAS WRONG AND ALSO SUSPECT HE HAD TOLD OTHERS THE SAME THING. IN 10/2014 THE FACTORY WARRANTY EXPIRES AND I WILL STILL HAVE PROBLEMS WITH THE CAR THAT DEALER TODAY STATES WILL NOT BE COVERED TO WORK ON .. TO DATE THE CAR HAS BEEN 145 DAYS OUT OF SERVICE, AROUND 10/2011 ROB SIGHT LINCOLN FORD - KANSAS CITY, MO (NOW ROB SIGHT FORD)DECLINED TO CONTINUE TO FIX PROBLEMS. I FILED COMPLAINT TO FORD,. RESULTED IN ASSIGNMENT TO TOM SIGHT FORD-LEES SUMMIT, MO , WHO REFUSED TO TOUCH CAR SINCE THEY WERE NOT A LINCOLN DEALER. THEN FORD ASSIGNED TO OLATHE LINCOLN FORD - OLATHE, KS. 12/2011. TO DATE, THEY HAVE ATTEMPTED TO FIX NUMEROUS PROBLEMS, SUCCEEDED IN SOME AND NOT OTHERS.. CURRENTLY CAR IS AT THEIR LOCATION WITH PROBLEMS THEY CAN IDENTIFY AND CAN NOT FIX. OTHER PROBLEMS WERE WITH THE DESIGN FLAWS AND SAFETY ISSUES REGARDING COLLISION CONTROL BLIND SPOT WARNINGS AND WHEN I HAVE WENT THROUGH THE FORD ARBITRATION - WITH THE BBB, THEY DENIED MY REQUEST FOR BUY BACK STATING -- SINCE THOSE WERE OPTIONS,CAN NOT INCLUDE IN THE FORD ARBITRATION AND PROBLEMS WERE NOT WITHIN THE 18 MONTH TIME LINE, WHICH WAS NOT TRUE. THEY HAD ALL THE COPIES OF WORK ORDERS INDICATING THE OPPOSITE OF THAT AND STILL WAS DENIED.. IT WOULD TAKE A LAW SUIT TO CONTINUE THIS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10523395June 10, 2013
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
INITIAL INCIDENT AND FAILURE MILEAGE PROBABLY EARLIER. THE 15-20 STALLS EXPERIENCED HAVE OCCURRED INTERMITTENTLY WHEN STARTING FROM A STOP OR ACCELERATING FROM A STOP SLOWLY. I HAVE TAKEN THE CAR TO THE DEALER AT LEAST FOUR TIMES, BUT THE PROBLEM NEVER MANIFESTED ITSELF DURING THOSE VISITS. I FINALLY CALLED FORD CUSTOMER SERVICE WHEN I HAD THREE STALLS IN ONE DAY IN MID APRIL. FORD CUSTOMER SERVICE CASE#CAS-2461287 HAS COMPLETE DETAILS. FORD CUSTOMER SERVICE HAD THE DEALER INSTALL A UNIT WHICH HAD A BUTTON TO BE PRESSED DURING EACH INCIDENT. I PRESSED THE BUTTON THREE TIMED (MAX ALLOWED). ONE INCIDENT WAS A DEFINITE STALL, THE OTHER TWO, WERE WEAK. THE DEALER RESULTS INDICATED THAT THE CAR WAS OPERATING NORMALLY AND THAT ONE PRESS WAS DONE WHILE THE CAR WAS IN PARK (NOT TRUE) WHICH I TOLD THE DEALER AND FORD CUSTOMER SERVICE. I RECEIVED NO SATISFACTION OTHER THAT AN X-PLAN DEAL ON A NEW CAR, WHEN I TOLD THEM I WANTED TO SELL THE CAR AND WOULD NOT BUY ANOTHER FORD PRODUCT. TODAY, I BECAME AWARE THAT THE PROBLEM IS MORE WIDESPREAD SO I WILL NOT USE THE X-PLAN. WHILE MY STALLING PROBLEM WITH ECO-BOOST IS NOT AS SERIOUS AS SOME, I HAVE READ ABOUT. IT REMAINS A SERIOUS SAFETY ISSUE. THE AR IS UNDER WARRANTY WITH 31,000 AND SEVEN MONTHS OF 48 REMAINING. I AM NOT CERTAIN WHAT COMPONENT IS FAILING. ..UPDATED 07-05-13 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513801May 28, 2013
POWER TRAIN, VEHICLE SPEED CONTROL, ENGINE
FIRST TIME I WAS DRIVING AT ABOUT 20 MILES PER HOUR AND LET GO OF THE GAS PEDAL THE CAR JUMPED OUT OF DRIVE AND DID A JERKING SOUND THEY REPLIED IT WAS 2 SOLENOIDS WERE REPLACED THE NEXT TIME I WAS DIVING UP A HILL WITH A 20% GRADE AND TRIED TO ACCELERATE AND IT LOST ALL POWER. IT REMAINED THE SAME ON ACCELERATION. NO POWER WHAT SO EVER UNTIL I MADE IT TO THE TOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512729May 19, 2013
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
GETTING ON TO THE INTERSTATE AND TRIED TO ACCELERATE AND CAR STARTED KNOCKING, AND SHUDDER HAD LOSE OF POWER. THIS HAS HAPPENED ON SEVERAL OTHER OCCASIONS. NO CHECK ENGINE LIGHTS COME ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512346May 16, 2013
ENGINE
ON SEVERAL OCCASIONS THE VEHICLE'S ENGINE SHUDDERS AND SEEMS TO LOSE POWER WHILE MOVING IF THE GAS IS STEPPED ON AT A FAST RATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512170May 15, 2013
FUEL/PROPULSION SYSTEM, POWER TRAIN, ENGINE
WHEN I FIRST GOT THE CAR IN 2010, THE FIRST INCIDENT OCCURRED WHILE I WAS DRIVING ABOUT 40 MPH. I WOULD STEP ON THE ACCELERATOR AND THE CAR WOULD JERK AND THE RPM'S WOULD REV UP AND NOTHING WOULD HAPPEN. ON AN OIL CHANGE SERVICE, I REPORTED THIS TO THE DEALER AND THEY SAID THEY COULD NOT REPRODUCE THE INCIDENT AND NOTHING SHOWED UP ON THE COMPUTER RECORD CHIP. ON MANY OCCASIONS AFTER, THE SAME THING WOULD HAPPEN, I WOULD STEP ON THE ACCELERATOR AND THE CAR WOULD JERK FURIOUSLY AND THE RPM'S WOULD REV UP AND NOTHING WOULD HAPPEN...THE CAR WAS AT A STANDSTILL. THIS WOULD HAPPEN WHILE I WAS SITTING AT A TRAFFIC LIGHT OR TRYING TO MAKE A LEFT TURN. IF I WAS TRYING TO MAKE A LEFT TURN AND THIS OCCURRED, I COULD OF GOTTEN KILLED IF THE CAR DID NOT MOVE DURING THE MIDDLE OF THE TURN....LUCKILY THERE WAS NO ONCOMING TRAFFIC WHEN IT HAPPENED. I REPORTED THIS MAY TIMES TO DIFFERENT LINCOLN DEALERS IN THE METRO DETROIT AREA...THEY ALL SAID IT COULD NOT BE REPRODUCED...THEY MADE ME FEEL AS THOUGH I WAS CRAZY FOR REPORTING THIS. I WOULD EVEN GO TO THE DEALER ON THE DAY IT WOULD HAPPEN SO THEY COULD CHECK THE COMPUTER CHIP WITHIN 24 HOURS OF THE INCIDENT AND STILL NOTHING SHOWED UP. FINALLY, A CHECK ENGINE LIGHT CAME ON ABOUT A YEAR AGO, AND THE DEALER FINALLY DETERMINED THAT IT WAS A SPEED SENSOR THAT WENT BAD. THE DEALER COULD NOT DETECT THE PROBLEM IF THE SPEED SENSOR WAS PARTIALLY BAD, IT HAD TO FULLY GO BAD IN ORDER FOR IT TO BE DETECTED. THIS WAS VERY FRUSTRATING AND COST ME A LOT OF TIME, MONEY, ENERGY AND MENTAL ANGUISH WONDERING IF I WAS GOING TO DIE BECAUSE THE CAR WOULD NOT WORK WHILE I WAS TURNING OR IN THE MIDDLE OF TRAFFIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493242January 16, 2013
VEHICLE SPEED CONTROL, STRUCTURE:BODY
THE INCIDENT OCCURRED IN A PARKING LOT, IN BRIGHT DAYLIGHT AT 4:05 PM. THE LINCOLN MKT WAS BEING DRIVEN ON AN ERRAND TO A SHOPPING MALL. THE DRIVER MADE A LEFT TURN, AND STOPPED FOR ANOTHER VEHICLE BACKING OUT OF A PARKING SPOT. ON PROCEEDING TO MAKE A RIGHT-HAND TURN INTO THE SAME PARKING SPOT, THE VEHICLE TRAVELING SLOWLY, THERE WAS A BUMP/OR JERK AND THE VEHICLE ACCELERATED ON ITS OWN. THIS IS THE POINT OF THE UNINTENDED ACCELERATION, IN SPITE OF THE DRIVER USING THE BRAKES, THE VEHICLE ACCELERATED OVER THE SIDEWALK AND CONTINUED INTO THE WALL OF A CVS DRUG STORE. THE WALL STALLED THE VEHICLE, THE DRIVER PUT THE VEHICLE INTO "PARK," HIT THE STOP/IGNITION BUTTON AND EXITED THE VEHICLE. POLICE AND FIRE DEPARTMENT RESPONDED, THE POLICE OFFICER DID NOT FILE AN ACCIDENT REPORT. THERE WERE NO INJURIES ONLY PROPERTY DAMAGE. HE INTERVIEWED THE DRIVER AND OBSERVED THE CAR STUCK IN THE WALL OF THE CVS STORE. HE WAS PRESENT FOR THE EXCHANGE OF INSURANCE AND DRIVERS' INFORMATION. THE FIRE DEPT ENSURE SAFETY OF THE BUILDING AFTER THE VEHICLE WAS REMOVED. THE VEHICLE WAS TOWED TO THE FORD DEALERSHIP FOR INSPECTION AND REPAIR. THEIR DEALERS MECHANIC DID NOT FIND A COMPUTER RECORD OF AN "ERROR MESSAGE." IN HIND-SIGHT THERE HAD BEEN A PREVIOUS LOW SPEED BUMP FOLLOWED BY A SURGE IN ACCELERATION BUT THIS OCCURRED AT AN INTERSECTION WITH A STOP SIGN, THE DRIVER DID NOT ATTRIBUTED THIS AS MECHANICAL BECAUSE THE CAR WAS MOVING. IN THE 12/18/12 ACCIDENT THE DRIVER WAS TRYING TO STOP THE FORWARD PROGRESS AND THE LINCOLN MKT WOULD NOT RESPOND. *TR ..UPDATED 01/30/13 *BF THE CONSUMER WAS THE DRIVER OF THE VEHICLE, BUT NOT THE OWNER. THE CONSUMER STATED SHE MAY HAVE UNINTENTIONALLY CONTRIBUTED TO THE PROBLEM. THE VEHICLE WAS TESTED AND THE COMPUTER DID NOT RECORD AN ERROR. A CERTIFIED MECHANIC CHECKED THE THROTTLE, ETC AND THERE WAS NO SIGN THAT A MECHANICAL PROBLEM EXISTED. THE CONSUMER DOES NOT WANT TO PURSUE THE COMPLAINT. 01/31/13
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10468319July 30, 2012
FUEL/PROPULSION SYSTEM
ON SIX OCCASIONS A FLAME FOLLOWED BY BILLOWING BACK SMOKE HAS POURED FROM MY VEHICLE. EACH TIME THE DEALERSHIP REPLACED THE TURBOCHARGER - ONLY TO HAVE IT HAPPEN AGAIN. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10438079December 2, 2011
VISIBILITY, STRUCTURE:BODY
SUN ROOF EXPLODED SHOWERING DRIVER AND PASSENGER WITH SHARDS OF GLASS CUTTING HANDS AND ARMS. I BELIEVE THE SUN ROOF SHOULD BE LANINATED GLASS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416844August 3, 2011
UNKNOWN OR OTHER
TL* THE CONTACT OWNS A 2010 LINCOLN MKT. WHILE DRIVING APPROXIMATELY 65 MPH THE CONTACT SMELLED A STRONG ODOR EMITTING FROM THE AIR CONDITIONER VENTS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIANS WERE UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT SUFFERED FROM LUNG COMPLICATIONS AND STATED THE FAILURE WAS A HEALTH CONCERN. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 300. UPDATED 09/19/11 *BF THE CONSUMER HAS SINCE TRADED THE VEHICLE. UPDATED 10/03/11*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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