Lincoln Continental Complaints (1994)

190 consumer complaints on file.

#895989September 7, 2001
SUSPENSION:FRONT:MACPHERSON STRUT
MCPHERSON STRUTS MALFUNCTIONED, CAUSING VEHICLE TO INTERMITTENTLY SET UP TOO HIGH OR DROP TO GROUND. VEHICLE BEEN INTO DEALER SHOP ON SEVERAL OCCASIONS, AND HAD VARIOUS PARTS REPLACE/REPAIRS. PROBLEM STILL INTERMITTENTLY REOCCURS. *AK *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751282August 28, 2001
EXTERIOR LIGHTING:HEADLIGHTS
STARTED OFF WITH LIGHTS GOING OFF INTERMITTENTLY, NOW GO OFF AND STAY OFF, IN ORDER TO HAVE HEADLIGHTS, I HAVE TO "HOLD" THE HIGH BEAM LIGHTS ON, I HAVE SUBMITTED THIS COMPLAINT SEVERAL TIMES!!!!!!!!!!!!!!!!!PLEASE HELP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751004August 23, 2001
ENGINE AND ENGINE COOLING:ENGINE
THIS CAR WAS BROUGHT IN FOR A (B) RECALL (00M09)ON JULY OF 2000 WITH APPROX. 50000 MI. ON IT FOR A POTENTIAL HEAD GASKET FAILURE. MR. MACDONALD WAS TOLD THAT THERE WAS NO NEED FOR SERVICING AT THAT TIME. APPROX. 3000 MI. LATER,THE CAR DEVELOPED OVER-HEATING AND HARD STARTING. IT WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHO SAID THAT THE HEAD GASKET HAD FAILED.I FEEL THE DEALER/MFR. FAILED IN THEIR RESPONSIBILITIES TO CORRECT THE SITUATION WHEN THEY COULD HAVE ON JULY 2000,THUS LEADING TO ENGINE FAILURE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751005August 23, 2001
ENGINE AND ENGINE COOLING:ENGINE
THIS CAR WAS BROUGHT IN FOR A (B) RECALL (00M09)ON JULY OF 2000 WITH APPROX. 50000 MI. ON IT FOR A POTENTIAL HEAD GASKET FAILURE. MR. MACDONALD WAS TOLD THAT THERE WAS NO NEED FOR SERVICING AT THAT TIME. APPROX. 3000 MI. LATER,THE CAR DEVELOPED OVER-HEATING AND HARD STARTING. IT WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHO SAID THAT THE HEAD GASKET HAD FAILED.I FEEL THE DEALER/MFR. FAILED IN THEIR RESPONSIBILITIES TO CORRECT THE SITUATION WHEN THEY COULD HAVE ON JULY 2000,THUS LEADING TO ENGINE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#894916August 22, 2001
ENGINE AND ENGINE COOLING:ENGINE, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE MOUNTS ARE FAILING. ALSO, THERE IS AN OIL LEAK. DEALER HAS BEEN CONTATCED. PLEASE PROVIDE FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#893299August 2, 2001
ENGINE AND ENGINE COOLING:ENGINE
EMPERATURE NEEDLE GOES TO HOT, AND CONSUMER CAN SMELL COOLANT/ WHITE SMOKE COMING FROM EXHAUST. TOOK VEHICLE TO DEALER, AND THEY SAID THEY DID NOT MACHINE THE GASKETS. ANY KIND OF HEAT WILL WARP GASKETS. CONSUMER FELT DEALER SHOULD HAVE MACHINED THE GASKETS BEFORE, AND THEY WSOULD NOT HAVE NOT WARPED THAT SOON. PLEASE PROVIDE ANY FURTHER INFOMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749496July 31, 2001
ENGINE AND ENGINE COOLING:ENGINE, ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY, ENGINE AND ENGINE COOLING:COOLING SYSTEM, ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
PERSISTANT OVERHEATING LAST TWO YEARS. JUST OVER ONE YEAR AGO HEAD GASKET REPLACED AND COVER BY FORD UNDER SERVICE PROGRAM NUMBER 00M09. OVERHEATING HAS RETURNED AND WORSENED TO POINT CAR OVERHEATS AFTER SHORT DRIVES. IN AN EFFORT TO FIND AND SOLVE PROBLEM I HAVE HAD THE WATER PUMP/ RADIATOR/ THERMOSTAT AND COOLING FAN REPLACED. THIS HAS NOT SOLVED THE PROBLEM. I BELIEVE THERE IS A DESIGN FLAW IN THE HEAD GASKET OR HEAD ITSELF THAT IS THE PROBLEM. I TALKED TO FORD CUSTOMER ASSISTANCE CENTER. THEY SAID THERE WAS NO OTHER PROGRAM UNDER WHICH FORD OFFERED ASSISTED OTHER THAN THE ONE MENTIONED EARLIER. I TOLD THEM THE PROGRAM THEY OFFERED DID NOT SOLVE THE PROBLEM. I ASKED IF THERE WAS ANY INFORMATION AS TO PROBLEMS WITH THE DESIGN OF THE HEAD AND THEY WOULD NOT COMMENT. I WOULD LIKE TO KNOW IF THERE HAS BEEN ANY INVESTIGATION INTO THIS PROBLEM. MY MECHANIC SAYS THAT HE CONSISTENTLY WORKS ON CARS WITH THIS ENGINE AND COOLING SYSTEM FOR OVERHEATING. THANK YOU FOR ANY HELP YOU CAN OFFER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749418July 30, 2001
SUSPENSION:REAR:SHOCK ABSORBER
THE AIR SHOCKS DO NOT WORK PROPERLY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#890888June 21, 2001
ELECTRICAL SYSTEM, STRUCTURE:BODY:DOOR, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WHEN THE ELECTRICAL COMPONENTS GOT WET IN A FLOOD, SYSTEM MALFUNCTIONED. VEHICLE HAS POWER WINDOWS AND DOORS. CONSUMER WAS UNABLE TO EXIT VEHICLE FROM INSIDE, AND DOORS FAILED TO OPEN FROM OUTSIDE. *AK ONCE THE ELECTRICAL SYSTEM FAILES, IT IS IMPOSSIBLE TO OPEN DOORS AND WINDOWS WITH KEYS FROM INSIDE AND OUTSIDE OF THE VEHICLE. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#746914June 15, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#745182May 10, 2001
SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION SYSTEM
AIR SHOCKS WONT STAY INFLATED. HAS COST CONSUMERS THOUSANDS TO REPLACE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#744894May 3, 2001
EXTERIOR LIGHTING:HEADLIGHTS
HEADLIGHTS WILL ALL THE SUDDEN GO OFF, THEN COME BACK ON, DOES THIS CONTINUOUSLY AND INTERMITTENTLY. THEY HAVE BEEN DOING THIS EVER SINCE WE HAVE OWNED THE CAR. I HAVE ALMOST BEEN HIT BY OTHER MOTORIST AND HAVE HAD MOTORIST FLASH THEIR LIGHTS. ALSO, I HAVE NEARLY RUN OFF THE ROAD WHEN I WAS DRIVING DOWN A DARK ROAD. I CONTACTED NHSTA BY TELEPHONE ON MONDAY 4/30/2001.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#887124April 30, 2001
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
INTERMITTENTLY HEADLIGHTS WILL SHORT OUT, RESULTING IN POOR VISIBILITY. DEALER HAS BEEN NOTIFIED.*AK ALSO, ANTILOCK BRAKES LOCKUP PERIODICALLY. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#744621April 26, 2001
AIR BAGS:SIDE/WINDOW
ON 4/12/01 I WAS INVOLVED IN AN ACCIDENT WHILE TRAVELING ON I-75N AT APPROXIMATELY 55-60 MPH IN THE CENTER LANE. TRAFFIC BEING HEAVY IN ALL LANES.. ANOTHER VEHICLE GOING NORTH IN THE RIGHT HAND LANE AT A SLOWER SPEED PULLED OVER INTO MY LANE WITHOUT WARNING. I WAS UNABLE TO AVOID COLLISION WITH THIS VEHECLE. AS A RESULT OF THE IMPACT MY DRIVERSIDE AIRBAG PARTIALLY DEPLOYED FROM THE STEERING WHEEL BUT DIDN'T FULLY INFLATE.ON IMPACT TO THE LEFT REAR AND SIDE PANEL OF THE OTHER VEHICLE INVOLVED. AS A RESULT OF THIS FAILURE EVEN THOUGH I WAS WEARING A SEAT BELT I WAS THROWN FORWAED ONTO THE STEERING WHEEL. I FEEL THAT BECAUSE THIS AIRBAG DIDN'T INFLATE ALTHOUGH IT WAS TRIGGERED BY THE SENSERS TO DEPLOY, CAUSED ME TO RECEIVE MY INJURIES. HAVE REPORTED THIS TO THE FORD MOTER CONSUMER DIVISION TO WHICH THEIR REPLY WAS I WOULD HAVE TO GET MY INSURANCE COMPANY TO LITIGATE ANY COMPLAINT FOR DAMAGES. AFTER TALKING WITH THEM, AND AFTER THE STATE HIGHWAY PATROL FORMALLY RECORDED EVERYTHING! INCLUDING TAKING PHOTOGRAPH OF THE COLLISION AND ALSO THE FAILED AIRBAG! I FIND MYSELF POSSIBLY LOSING THE SIGHT OF AN EYE AS A RESULT OF TRUAMA TO THE HEAD THAT SHOULD HAVE BEEN AVOIDED IF THIS AIRBAG HAD FULLY DEPLOYED. INTERESTINGLY ENOUGH IS THE FACT THAT THE PASSENGER AIRBAG FULLY DEPLOYED AND INFLATED ALL THE WAY TO THE BACK OF THE PASSENGER FRONT SEAT. PLEASE ADVISE ME OF MY RIGHTS TO ANY LIABILITY REGARDING THE FAILURE OF THIS AIRBAG . WHAT RECOURSE CAN I TAKE AND WHO CAN YOU ADVISE I CONTACT AT FORD MOTER LINCOLN DIVISION? I SPOKE TO A GOOD FRIEND WHO GAVE ME AN ADDRESS FOR FORD MOTOR COMPANY LITIGATION PRESENTATION P.O. BOX 43358 DETROIT, MICH 48243 . I AM UNABLE TO GET ANY COOPERATION FROM FORD CONSUMER AS TO HOW THIS DEPARTMENT CAN BE CONTACTED BY PHONE OR EMAIL. I AM VERY CONCERNED THAT THIS PROBLEM OF THE FAILED AIRBAG MIGHT CAUSE ME TO LOSE THE SIGHT OF MY RIGHT EYE. I AM EVEN MORE CONCERNED FOR OTHER CONSUMER'S WHO MIGHT NOT BE AS LUCKY AS I AM. PLEASE ADVISE !*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#886737April 25, 2001
ENGINE AND ENGINE COOLING:ENGINE, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
WHEN CONSUMER TOOK VEHICLE IN FOR AN OIL CHANGE SHE WAS INFORMED THAT HEAD GASKET AND FRONT TIMING CASE WERE LEAKING. ALSO, BRAKE /PADS AND SHOES/ MACHINE ROTORS NEEDED TO BE REPLACED. CONSUMER RECEIVED A LETTER REGARDING SERVICE PROGRAM 98M01, PREMATURE HEAD GASKET FAILURE. ONLY EXPERIENCED A PROBLEM AFTER THIS PROGRAM'S EXPIRATION DATE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#560753April 10, 2001
ENGINE AND ENGINE COOLING:ENGINE
CONSUMER WAS ADVISED THAT THERE WAS A POSSIBILE HEAD GASKET FAILURE, VEHICLE WAS INSPECTED AND THERE WERE NO SIGNS OF TROUBLE, HOWEVER ON A SEPARATE OCCASSION, CONSUMER WAS ON HER WAY TO DEALERSHIP FOR SERVICE THE VEHICLE BEGAN TO RUN ROUGHLY, JUST AS SHE WAS TURNING INTO DEALERSHIP THE OVERHEATING WARNING BEGAN TO SOUND, UPON INSPECTION THERE WAS A HEAD GASKET FAILURE CAUSING COOLANT BEING IN THE CYLINDERS AND THE ENGINE WAS BLOWN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#883615March 21, 2001
ENGINE AND ENGINE COOLING:COOLING SYSTEM, ENGINE AND ENGINE COOLING:ENGINE
VEHICLE OVERHEATED, AND STALLED. ALSO, THERE WAS AN ANTIFREEZE SMELL. TOOK TO DEALER, AND THEY SAID IT WAS HEAD GASKET. THEY REFUSED TO FIX IT BECAUSE IT WAS OUT OF WARRANTY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#560290March 11, 2001
SUSPENSION:REAR:SPRINGS:AIR SUSPENSION SYSTEM
THE REAR AIR SHOCK ABSORBER ASSEMBLY SYSTEM FAILED PREMATURELY. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#881082February 22, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, ELECTRICAL SYSTEM:IGNITION:MODULE, ELECTRICAL SYSTEM:STARTER ASSEMBLY:SOLENOID
VEHIOCLE STALLS AT ANY SPEED INTERMITTENTLY. DEALER CANNOT FIND CAUSE. *AK THE VEHICLE HAD STALLED DUE TO IGNITION MODULE AND STARTER FAILURE. A SOLNOID FAILURE ALSO CAUSED THE VERHICE TO STALL. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#739735January 22, 2001
VEHICLE SPEED CONTROL
WITH INVESTIGATION SEEMS TO BE COMMON PROBLEM, CAN BE DANGEROUS COULD COAST INTO INTERSECTION AND BE UNABLE TO MOVE. WITH PRACTICE CAN BE OVERCOME BY REVING ENGINE WHILE COMING TO A STOP. WHY NO RECALL WAS MADE WHEN FORD KNEW ABOUT THE PROBLEM STILL A MYSTERY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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