Lincoln Continental Complaints (2002)

33 consumer complaints on file.

#10069639January 15, 2004
STEERING, AIR BAGS, SERVICE BRAKES, HYDRAULIC
MY VEHICLE IS A LINCOLN LS. LEASED NEW IN APRIL 2002 WITH 6ML. ON IT. HAS BEEN IN FOR NUMEROUS REPAIRS, THE CAR HAS BEEN GUTTED AND PUT BACK TOGETHER. DEALERSHIP CLAIMS THAT THE AIRBAG MODULE WAS REPLACED. IT TOOK APPROX. 7 MONTHS TO GET FORD TO BUY BACK THE CAR. THEY WERE UNDOUBTEDLY AWARE THEY COULD COUNT ON MY CAVING AFTER MAKING PREMIUM PAYMENTS AND INSURANCE FOR ALMOST A YEAR ON A CAR THAT WAS NOT FIT TO DRIVE. AS SOON AS I HIRED AN ATTORNEY THEY DUG THEIR HEELS IN FARTHER. I SETTLED JUST TO GET THE LEMON OUT OF MY DRIVEWAY, AND TO FREE UP MY FUNDS TO GET ANOTHER CAR. FORD MOTOR COMPANY HANDLED MY SITUATION VERY UNPROFESSIONALLY AND WITH NO REGARD TO MY SAFETY. AT THIS POINT I WOULD ONLY HOPE THAT THEY WILL HAVE TO REGISTER THIS VEHICLE FOR RESALE WITH A RECORD OF THE DEFECTS AND NOT SIMPLY A BUY BACK WITH NO EXPLANATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037942October 1, 2003
VEHICLE SPEED CONTROL
DURING BRIGHT DAY LIGHT HOURS SPEEDOMETER NEEDLE IS ALMOST IMPOSSIBLE TO SEE DUE TO THE COLOR OF THE NEEDLE AND THE DIAL'S BACKGROUND. THE NEEDLE IS DULL RED, AND THE BACKGROUND IS BLACK. THE BRIGHTNESS OF THE SUN MAKES THE NEEDLE FADE AWAY. THE PANEL AND NEEDLES FUNCTION PROPERLY ON DAYS IT'S NOT SO BRIGHT. THE CONSUMER HAD THE DEALER PAINT THE DIAL NEEDLE WHITE BUT THAT DID NOT FIX THE PROBLEM DUE TO THE TINTED PLASTIC COVER. THE MANUFACTURER WAS NOTIFIED. *AK *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039082September 17, 2003
UNKNOWN OR OTHER, EQUIPMENT
THE NHTSA WEB SITE WON'T LET ME LOOK UP MY CAR (HTTP://WWW-ODI.NHTSA.DOT.GOV/IVOQ/). MY CAR IS A 2002 LINCOLN CONTINENTAL. WITHIN THE 2002 LINCOLN, THE ONLY MODEL ON WHICH THE SYSTEM PERMITS INQUIRIES IS THE TOWN CAR. WHAT ABOUT THE 2002 CONTINENTAL? WHAT ABOUT THE 2002 LS? REGARDS, CHUCK KIRKPATRICK. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023597June 23, 2003
UNKNOWN OR OTHER
2002 LINCOLN CONTINENTAL. FRONT AIR DAM MADE OF BRITTLE PLASTIC AND BREAKS IF IT TOUCHES ANYTHING. THIS VEHICLE HAS 8500 MILES AND TWO AIR DAMS HAVE BROKEN. LINCOLN/MERC DEALER REPLACED ONE BUT REFUSES TO REPLACE ANOTHER. CUSTOMER SERVICE SAYS THE DAMAGE IS DUE TO "DRIVER CARELESSNESS" AND REFUSES TO REPLACE. THIS ITEM IS EXTREMELY FRAGILE AND HAS NO "GIVE". THE DEALER AT FIRST STATED THAT "THIS IS A KNOWN PROBLEM" WITH THE CONTINENTAL BUT NOW STATES IT IS THE "CUSTOMERS FAULT". THE DEALER ALSO STATES THAT DAMAGE TO THE ENGINE COULD OCCUR OF IT IS NOT REPLACED BECAUSE IT DIRECTS THE AIR THROUGH THE ENGINE COMPARTMENT. WE HAVE PERSONALLY INSPECTED OTHER LINCOLN VEHICLES AND NUMEROUS HAVE THE EITHER COMPLETELY MISSING OR DAMAGE AIR DAMS. IT APPEARS THIS IS A QUICK $ 80.00 PROFIT FOR THE COMPANY THAT COULD BE EASILY FIXED USING SOFTER MATERIAL. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020416May 13, 2003
UNKNOWN OR OTHER
NO SUMMARY. INFORMATION ON ODI #768869.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10011436March 26, 2003
VEHICLE SPEED CONTROL:CRUISE CONTROL
THE CRUISE CONTROL DID NOT CONTROL THE MAXIMUM SPEED WHEN GOING DOWN HILL. THE CRUISE CONTROL WAS SET AT 65 BUT THE VEHICLE WAS TRAVELING 80 MPH. THE CONSUMER TOOK THE VEHICLE TO THE DEALER WHO INFORMED HIM THAT THE VEHICLE WAS DESIGNED THIS WAY. *AK *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003943January 29, 2003
VEHICLE SPEED CONTROL:CRUISE CONTROL
THE CRUISE CONTROL WAS SET AT 65 MPH, HOWEVER AS HE WAS GOING DOWN A HILL HE NOTICED THE VEHICLE WAS TRAVELING AT 80 MPH. THE DEALER INFORMED CONSUMER THAT WAS THE WAY THE CRUISE CONTROL WORKED.*JB PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022190November 5, 2002
TIRES:TREAD/BELT
CONSUMER CALLED STATING OF HAVING PROBLEMS WITH THE LEFT REAR DRIVER SIDE. CONSUMER HAD A BLOW OUT WHILE DRIVING THE VEHICLE. ORIGINAL EQUIPMENT. DEALER WAS CONTACTED AND STATED THAT THERE WAS NOT ENOUGH TIRE TO DETERMINE WHAT THE PROBLEM HAD BEEN. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768869October 25, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, ELECTRICAL SYSTEM:IGNITION, EQUIPMENT:APPLIANCE:AIR CONDITIONER, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
NO SUMMARY. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8020536October 9, 2002
ENGINE AND ENGINE COOLING:ENGINE
CONSUMER STATES THAT PLACE GEAR SHIFTER IN REVERSE AND VEHICLE LUNGE FORWARD INTO WALL. CAUSE IS UNKNOWN. PLEASE PROVIDE ANY FURTHER INFORMATION. MR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8018891September 17, 2002
SEAT BELTS:FRONT:WEBBING
DRIVER'S SIDE SHOULDER HARNESS HAS PLASTIC COVER THAT IS ATTACHED TO STRUCTURE. TWO CLAMPS THAT HOLD COVER BROKE. ONCE THIS COMES OFF FUNCTIONING OF HARNESS IS AFFECTED, RENDERING FUNCTIONALITY/MOBILITY OF BELT. SHOULDER HARNESS WILL BIND/ STICK, AND CAUSE A DISTRACTION TO DRIVER, BEING AN ANNOYANCE. PLEASE DESCRIBE DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8014771July 25, 2002
PARKING BRAKE
WHILE THE VEHICLE WAS IN PARK WITH THE PARKING BRAKE APPLIED, THE VEHICLE ROLLED BACK INTO ANOTHER PARKED VEHICLE. THE VEHICLE WAS FOUND IN THE DRIVE POSITION WITH THE PARKING BRAKE OFF. *JG *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005813March 18, 2002
EQUIPMENT:APPLIANCE:AIR CONDITIONER
WHILE DRIVING 75 MPH AND WITHOUT WARNING, WINDSHIELD BECAME EXTREMELY FOGGY, DRIVER WAS UNABLE TO SEE THE ROAD. MECHANIC STATED THERE WAS A MALFUNCTION WITH THE AIR CONDITIONING SYSTEM. *AK CONSUMER STATES THAT THE ESCAPING FREON FROM A BURNED OUT SWITCH CAUSED WINDSHIELD TO FOG UP, DEALER INSTALLED A NEW LOW PSI SWITCH. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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