Lincoln Continental Service Bulletins (2018)
135 manufacturer communications on file.
- December 14, 2018•Document ID: 10153948Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 47711
- Date Added:
- March 4, 2019
- Manufacturer:
- FORD
SummarySome 2016-2019 Ford and Lincoln vehicles equipped with SYNC 3 and a 6, 8 or 10 inch screen may show a pop-up message every key cycle that states 'SYNC can check for updates when connected to a WiFi network'. To remove the inconvenience of the pop-up the customer can either connect to a trusted WiFi network to complete the setup process or turn off WiFi in the WiFi settings located under the Settings menu. Adjusting the setting for the customer is not a warrantable defect.
Associated Products (95)2019 Ford Edge2019 Ford Escape2019 Ford Explorer2019 Ford F-1502019 Ford F-2502019 Ford F-3502019 Ford F-4502019 Ford F-5502019 Ford F-6502019 Ford F-7502019 Ford Fiesta2019 Ford Flex2019 Ford Fusion2019 Ford Mustang2019 Ford Taurus2019 Ford Transit2019 Ford Transit Connect2019 Lincoln Continental2019 Lincoln MKC2019 Lincoln MKT+ 75 moreAssociated Documents - November 14, 2018•Document ID: 10152473Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
- Mfr Comm. #:
- SSM 47662
- Date Added:
- January 7, 2019
- Manufacturer:
- FORD
SummaryFor 2010-2019 vehicles equipped with turbocharged engines, when diagnosing and/or replacing turbo related concerns, all steps within the Workshop Manual (WSM) procedure must be followed including replacement of all mandatory discarded parts. For all turbocharged engine applications, the turbocharger oil supply filter (6C683 gas engine/6L625 connector style or 6A968 diesel engine) must be replaced whenever the turbocharger or the turbocharger oil supply tube are replaced. Turbocharger bearing failure may occur if oil starvation occurs due to a restricted filter.
Associated Products (123)2019 Ford Edge2019 Ford Escape2019 Ford Explorer2019 Ford F-1502019 Ford F-6502019 Ford F-7502019 Ford Flex2019 Ford Fusion2019 Ford Mustang2019 Ford Taurus2019 Ford Transit2019 Lincoln Continental2019 Lincoln MKC2019 Lincoln MKT2019 Lincoln MKX2019 Lincoln MKZ2018 Ford Edge2018 Ford Escape2018 Ford Explorer2018 Ford F-150+ 103 moreAssociated Documents - November 12, 2018•Document ID: 10152472Service Bulletin/Repair InstructionsSEATS; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 47659
- Date Added:
- January 7, 2019
- Manufacturer:
- LINCOLN
SummarySome 2018 Continental vehicles built between 27-Feb-2018 and 06-Jun-2018 may exhibit incorrect operation of the drivers seat easy entry/exit function. With easy entry/exit configured ON, the seat may incorrectly move forward when the ignition is turned OFF. Correct operation is for the drivers seat to move rearward after turning the ignition OFF. To correct this condition, reprogram the driver seat module (DSM) using the latest software level of the appropriate Ford diagnostic scan tool. For claiming use causal part 14C708 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (1)Associated Documents - November 1, 2018•Document ID: 10152466Service Bulletin/Repair InstructionsSTEERING; STEERING: STEERING WHEEL/HANDLE BAR
- Mfr Comm. #:
- SSM 47638
- Date Added:
- January 7, 2019
- Manufacturer:
- FORD
Summary2013-2019 vehicles equipped with a LKS system with customer complaints of steering wheel vibration, steering pull or vehicle drift may be due to an alert and/or steering aid input from the LKS. The LKS system detects unintentional drifting toward the outside of the lane and alerts and/or aids vehicle to stay in the lane. Be sure the customer understands how the lane departure warning feature settings work for Alert (steering wheel vibration) and Aid (steering input toward lane center). Further information on the LKS can be found in the owners manual. If the customers concern is due to the LKS functioning as intended, do not attempt to repair.
Associated Products (75)2019 Ford Edge2019 Ford Escape2019 Ford Explorer2019 Ford F-1502019 Ford F-2502019 Ford F-3502019 Ford F-4502019 Ford F-5502019 Ford F-6502019 Ford F-7502019 Ford Fusion2019 Ford Taurus2019 Lincoln MKC2019 Lincoln MKT2019 Lincoln MKX2019 Lincoln MKZ2018 Ford Edge2018 Ford Escape2018 Ford Explorer2018 Ford F-150+ 55 moreAssociated Documents - November 1, 2018•Document ID: 10152464Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 47635
- Date Added:
- January 7, 2019
- Manufacturer:
- LINCOLN
SummaryWhen connecting the Vehicle Communication Module (VCM) and Integrated Diagnostic System (IDS) or Ford Diagnosis and Repair System (FDRS) to the DLC located on the driver side under the steering column at the GWM, make sure that the ignition is off before connecting the VCM. If the ignition is on or the engine is running during the connection, it can result in various warning lights being illuminated with diagnostic trouble codes (DTCs), no start, no crank conditions or the IPC inoperative. If a vehicle displays these issues, disconnect the equipment from the DLC and disconnect the vehicle battery. Wait 10 minutes and reinstall with the ignition off. Clear any DTCs present and retest.
Associated Products (46)2019 Ford Fusion2019 Ford Mustang2019 Ford Transit2019 Ford Transit Connect2019 Lincoln Continental2019 Lincoln MKC2019 Lincoln MKZ2018 Ford Ecosport2018 Ford Edge2018 Ford Explorer2018 Ford F-1502018 Ford Fusion2018 Ford Mustang2018 Ford Transit2018 Ford Transit Connect2018 Lincoln Continental2018 Lincoln MKC2018 Lincoln MKX2018 Lincoln MKZ2017 Ford Edge+ 26 moreAssociated Documents - October 12, 2018•Document ID: 10148726Service Bulletin/Repair InstructionsSTRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS; EQUIPMENT; STRUCTURE:BODY:DOOR
- Mfr Comm. #:
- SSM 47580
- Date Added:
- November 19, 2018
- Manufacturer:
- LINCOLN
SummarySome 2017-2018 Continentals my exhibit a squeak or creak at or near the door check strap when opening or closing the driver or passenger front doors. The origin of the noise may be due to a loose or improperly retained door panel push pin(s). If the door panel is found to be loose, remove the affected door panel and inspect the panel push pins for damage. If no damage is indicated re-install the door panel and ensure that the panel push pins retain the panel securely. The black push pin near the speaker opening may require additional pressure to ensure it is fully seated. If damaged push pins are found, replace the affected push pins and reinstall the panel. Refer to Workshop Manual (WSM), Section 501-05. Use applicable labor operations in Section 12 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (2)Associated Documents - September 21, 2018•Document ID: 10149770Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 47538
- Date Added:
- December 3, 2018
- Manufacturer:
- FORD
SummarySome 2016-2018 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit the Android Auto Preference menu selection is not present after an update to version 3.0 software. In prior versions of SYNC 3 software this menu was present, however in version 3.0 software the Android Auto Preference menu will only show up once an Android Phone has been initially connected to SYNC. This an operating characteristic of the Android Auto application after the SYNC 3.0 update and no repairs should be attempted.
Associated Products (61)2018 Ford C-Max2018 Ford Edge2018 Ford Escape2018 Ford Explorer2018 Ford F-1502018 Ford F-2502018 Ford F-3502018 Ford Fiesta2018 Ford Flex2018 Ford Focus2018 Ford Mustang2018 Ford Taurus2018 Ford Transit2018 Ford Transit Connect2018 Lincoln Continental2018 Lincoln MKC2018 Lincoln MKT2018 Lincoln MKX2018 Lincoln MKZ2017 Ford C-Max+ 41 moreAssociated Documents - August 24, 2018•Document ID: 10144947Service Bulletin/Repair InstructionsSTEERING
- Mfr Comm. #:
- SSM 47489
- Date Added:
- September 24, 2018
- Manufacturer:
- FORD
SummaryWhen connecting the Vehicle Communication Module (VCM) and Integrated Diagnostic System (IDS) or Ford Diagnosis and Repair System (FDRS) to the DLC located on the driver side under the steering column at the GWM, make sure that the ignition is off before connecting the VCM. If the ignition is on or the engine is running during the connection, it can result in various warning lights being illuminated with diagnostic trouble codes (DTCs), no start, no crank conditions or the IPC inoperative. If a vehicle displays these issues, disconnect the equipment from the DLC and disconnect the vehicle battery. Wait 10 minutes and reinstall with the ignition off. Clear any DTCs present and retest.
Associated Products (37)2018 Ford Ecosport2018 Ford Edge2018 Ford Explorer2018 Ford F-1502018 Ford Fusion2018 Ford Mustang2018 Lincoln Continental2018 Lincoln MKC2018 Lincoln MKX2018 Lincoln MKZ2017 Ford Edge2017 Ford Explorer2017 Ford F-1502017 Ford Fusion2017 Ford Mustang2017 Lincoln Continental2017 Lincoln MKC2017 Lincoln MKX2017 Lincoln MKZ2016 Ford Edge+ 17 moreAssociated Documents - August 23, 2018•Document ID: 10144945Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; STRUCTURE
- Mfr Comm. #:
- SSM 47487
- Date Added:
- September 24, 2018
- Manufacturer:
- LINCOLN
SummarySome 2017-2018 Continentals built on or before 1-Dec-2017 may exhibit an intermittent concern where the front interior courtesy lamps turn on uncommanded. This may be due to a circuit board fault within the overhead console. If this condition occurs, do not replace the body control module (BCM), suspect the overhead console to be the cause.
Associated Products (2)Associated Documents - August 23, 2018•Document ID: 10144919Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- TSB 18-2255
- Date Added:
- September 24, 2018
- Manufacturer:
- FORD
SummarySome 2013-2018 Escape vehicles equipped with 1.5L/1.6L/2.0L EcoBoost, 2013-2018 Fusion vehicles equipped with 2.0L/2.7L EcoBoost, 2013-2018 MKZ vehicles equipped with 2.0L EcoBoost, 2017-18 MKZ vehicles equipped with 3.0L EcoBoost, 2015-2018 MKC vehicles equipped with 2.0L/2.3L EcoBoost, 2015-2018 Edge vehicles equipped with 2.0L/2.7L EcoBoost, 2016-2018 MKX vehicles equipped with 2.0L and 2.7L EcoBoost, 2016-2018 Explorer vehicles equipped with 2.3L EcoBoost, 2017-2018 Continental vehicles equipped with 2.7L/3.0L EcoBoost and 2016-2018 Focus RS equipped with 2.3L EcoBoost may exhibit a dark black fluid leak from the right side transfer case intermediate shaft seal. Follow the Service Procedure to correct the condition.
Associated Products (37)2018 Ford Edge2018 Ford Escape2018 Ford Explorer2018 Ford Focus2018 Ford Fusion2018 Lincoln Continental2018 Lincoln MKC2018 Lincoln MKX2018 Lincoln MKZ2017 Ford Edge2017 Ford Escape2017 Ford Explorer2017 Ford Focus2017 Ford Fusion2017 Lincoln Continental2017 Lincoln MKC2017 Lincoln MKX2017 Lincoln MKZ2016 Ford Edge2016 Ford Escape+ 17 moreAssociated Documents - August 21, 2018•Document ID: 10144956Service Bulletin/Repair InstructionsSEATS
- Mfr Comm. #:
- 18B20
- Date Added:
- September 24, 2018
- Manufacturer:
- LINCOLN
SummaryCertain 2017-2018 Model Year Continental Livery Vehicles - Seat Back Bolster Replacement
Associated Products (2)Associated Documents - August 2, 2018•Document ID: 10144932Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SSM 47446
- Date Added:
- September 24, 2018
- Manufacturer:
- FORD
SummarySome Ford and Lincoln vehicles equipped with a 2.7L or 3.0L EcoBoost engine may exhibit an oil leak from the engine oil pan RTV seal. Replace the oil pan following the procedure in Workshop Manual (WSM) Section, 303-01. After removing the oil pan it is suggested to allow the crankcase to drain overnight to minimize the chance of residual oil contaminating the crankcase sealing rail. Remove all traces of old RTV and clean the engine sealing surface using only Motorcraftù Metal Brake Parts Cleaner, then wipe with Motorcraftù Metal Surface Prep Wipes and allow to air dry. Refer to WSM, Section 303-00 > RTV Sealing Surface Cleaning and Preparation. If possible, allow the new RTV sealant to cure for 4 hours before refilling the engine with oil. Skipping or improperly completing steps may result in repeat oil pan leaks.
Associated Products (17)Associated Documents - August 2, 2018•Document ID: 10144930Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 47444
- Date Added:
- September 24, 2018
- Manufacturer:
- FORD
SummarySome 2016-2018 Ford and Lincoln vehicles equipped with SYNC 3 not at the latest software level may exhibit Various Performance Related concerns such as Display Operation, Navigation, Voice Recognition, Phone Pairing, Applink, Travel Link, Slow System Response, etc. Check for SYNC software update under the OASIS Tab SYNC selection. If an update is available refer to WSM, Section 415-00 and update the APIM software. After Installation, complete pop-up appears, remove USB flash drive and install into IDS tool to update Ford database. Perform a complete ignition cycle by turning the key off for 5 minutes which is critical for a successful installation. If no updates are available or a blue or black screen is present after an update refer to WSM, Section 415-00 for diagnosis or SYNC 3 intermittent blank screen GSB for tips. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the SLTS manual.
Associated Products (59)2018 Ford C-Max2018 Ford Ecosport2018 Ford Edge2018 Ford Escape2018 Ford Explorer2018 Ford F-1502018 Ford Fiesta2018 Ford Flex2018 Ford Focus2018 Ford Fusion2018 Ford Mustang2018 Ford Taurus2018 Ford Transit2018 Ford Transit Connect2018 Lincoln Continental2018 Lincoln MKC2018 Lincoln MKT2018 Lincoln MKX2018 Lincoln MKZ2017 Ford C-Max+ 39 moreAssociated Documents - July 20, 2018•Document ID: 10144213Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 47424
- Date Added:
- September 10, 2018
- Manufacturer:
- FORD
SummarySome 2017-2018 Continental, MKC, MKX, MKZ, and Fusion vehicles with an instrument panel center mounted speaker and 2017-2018 Escape vehicles with Sony audio systems may exhibit an inoperative speed compensated volume feature. This may be due to the calibration in the audio control module (ACM). To correct the concern, reprogram the ACM to the latest calibration using the appropriate Ford scan tool release 110.03 or higher. Make sure you are connected to the internet when entering module programming to obtain the latest updates. For claiming, use causal part 18C869 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (12)Associated Documents - July 9, 2018•Document ID: 10144203Service Bulletin/Repair InstructionsEQUIPMENT; SEATS
- Mfr Comm. #:
- SSM 47403
- Date Added:
- September 10, 2018
- Manufacturer:
- LINCOLN
SummarySome 2017-2018 Continental and 2018 Navigator vehicles may exhibit an outside front seat bolster support bracket that is broken or cracked. The outside front seat bolster support bracket is now available as a separate service part. Base part number 9960328. When ordering, please refer to the parts catalog for the VIN specific application.
Associated Products (3)Associated Documents - June 22, 2018•Document ID: 10143103Service Bulletin/Repair InstructionsEQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 47380
- Date Added:
- July 23, 2018
- Manufacturer:
- LINCOLN
SummarySome 2016-2018 Ford and Lincoln vehicles with SYNC 3 may exhibit an intermittent blue or black screen. Check for SYNC software update under the OASIS Tab SYNC selection. If update is available refer to WSM, Section 415-00 and update APIM software. After Installation Complete pop-up appears, remove USB flash drive and install into IDS tool to update Ford database. Perform a complete ignition cycle by turning the key off for 5 minutes which is critical for a successful installation. If no updates are available or a blue or black screen is present after an update refer to WSM, Section 415-00 for diagnosis or SYNC 3 intermittent blank screen GSB for tips. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the SLTS manual.
Associated Products (55)2018 Ford C-Max2018 Ford Ecosport2018 Ford Edge2018 Ford Escape2018 Ford Explorer2018 Ford F-1502018 Ford Fiesta2018 Ford Flex2018 Ford Focus2018 Ford Fusion2018 Ford Mustang2018 Ford Taurus2018 Ford Transit2018 Lincoln Continental2018 Lincoln MKC2018 Lincoln MKT2018 Lincoln MKX2018 Lincoln MKZ2017 Ford C-Max2017 Ford Edge+ 35 moreAssociated Documents - June 22, 2018•Document ID: 10143102Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 47379
- Date Added:
- July 23, 2018
- Manufacturer:
- FORD
SummaryVarious 2016-2018 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the vehicle is at version 2.2 please update the module to the latest software level. After the software is updated make sure you shut the vehicle off, open the door for 2 minutes, then turn the key back on before testing the touch screen. If the software is at a later version than 2.2, proceed with normal diagnostics in Workshop Manual (WSM), Section 415-00. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the Service Labor Times Standards (SLTS) manual.
Associated Products (58)2018 Ford C-Max2018 Ford Ecosport2018 Ford Edge2018 Ford Escape2018 Ford Explorer2018 Ford F-1502018 Ford Fiesta2018 Ford Flex2018 Ford Focus2018 Ford Fusion2018 Ford Mustang2018 Ford Taurus2018 Ford Transit2018 Lincoln Continental2018 Lincoln MKC2018 Lincoln MKT2018 Lincoln MKX2018 Lincoln MKZ2017 Ford C-Max2017 Ford Edge+ 38 moreAssociated Documents - April 25, 2018•Document ID: 10137145Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SSM 47265
- Date Added:
- May 21, 2018
- Manufacturer:
- FORD
SummarySome Ford and Lincoln vehicles equipped with a 2.7L or 3.0L EcoBoost engines may exhibit an oil leak from the engine oil pan RTV seal. Replace the oil pan by performing the published Workshop Manual (WSM) service procedures. After removing the oil pan, it is suggested to allow the crankcase to drain overnight to minimize the chance of residual oil contaminating the crankcase sealing rail. Remove all traces of old RTV, clean the engine sealing surface with only Motorcraftù Metal Brake Parts Cleaner then wipe with Motorcraftù Metal Surface Prep Wipes, and allow to air dry as directed in WSM, Section 303-00, RTV Sealing Surface Cleaning and Preparation. If possible, after the new oil pan is installed, allow the new RTV sealant to cure for 4 hours before refilling the engine with oil. Ford is investigating this concern. Monitor OASIS for future updates.
Associated Products (17)Associated Documents - April 11, 2018•Document ID: 10137130Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 47229
- Date Added:
- May 21, 2018
- Manufacturer:
- FORD
SummarySome 2018 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 or no modem electronic serial number (ESN) displayed. To correct this condition, remove the TCU fuse for 5 minutes then reinstall. Make sure you are connected to the internet before retesting. If the concern is still present, follow normal diagnostics in Workshop Manual (WSM), Section 415-00. Refer to PTS OASIS home page for TCU version identification. For claiming, use causal part 14G229.
Associated Products (8)Associated Documents - April 6, 2018•Document ID: 10137127Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- SSM 47219
- Date Added:
- May 21, 2018
- Manufacturer:
- FORD
SummaryVarious 2018 vehicles equipped with SYNC or SYNC 3 automatic system updates via WI-FI are unable to connect to the vehicles 4G WI-FI Hotspot. SYNC/SYNC3 with automatic system updates do not support connecting SYNC to the vehicles internal 4G WI-FI Hotspot if equipped. The SYNC automatic update feature must be connected to an external Wi-Fi source to function properly. No repairs should be made in attempt to correct this concern.
Associated Products (8)Associated Documents