Lincoln Continental Service Bulletins (2019)

122 manufacturer communications on file.

November 8, 2019•Document ID: 10168794
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 48316
Date Added:
December 5, 2019
Manufacturer:
FORD
Summary
Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no modem electronic serial number (ESN) displayed. To correct this condition prior to programming, remove the TCU fuse for 5 minutes then reinstall. Delete all previous session files for the vehicle. Verify that the electronic serial number (ESN) is now displayed. Start a new IDS/FDRS session. Program the TCU to the latest IDS/FDRS version level. Make sure you are connected to the internet before retesting. If the concern is still present, follow normal diagnostics in Workshop Manual(WSM), Section 415-00. Refer to PTS OASIS home page for TCU version identification. For claiming, use causal part 14G229.
Associated Products (30)
2019 Ford Ecosport 2019 Ford Edge 2019 Ford Escape 2019 Ford Explorer 2019 Ford F-150 2019 Ford F-250 2019 Ford F-350 2019 Ford F-450 2019 Ford F-550 2019 Ford Fiesta 2019 Ford Fusion 2019 Ford Mustang 2019 Ford Transit Connect 2019 Lincoln Continental 2019 Lincoln MKC 2019 Lincoln MKX 2019 Lincoln MKZ 2018 Ford Ecosport 2018 Ford Escape 2018 Ford Explorer+ 10 more
Associated Documents
- Download MC-10168794-0001.pdf↗
October 24, 2019•Document ID: 10167210
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 48279
Date Added:
November 6, 2019
Manufacturer:
FORD
Summary
Some 2018-2019 Ford and Lincoln vehicles equipped with a telematics control unit (TCU) may exhibit a persistent message in the Ford Pass/Lincoln Way mobile app advising, Your vehicles software is being updated. Vehicle controls will be unavailable for about 10 minutes while this update takes place. This may be due to the TCU still in factory mode. Using the appropriate Ford diagnostic scan tool, check the TCU_AUTHSTATE PID status showing Factory Mode. To correct this condition, perform programmable module installation (PMI) on the telematics control unit (TCU). Once PMI is completed, ensure the TCU_AUTHSTATE PID in service tool no longer displays Factory Mode. If the concern is still present, follow normal diagnostics in Workshop Manual (WSM) section 415-00. For claiming, use causal part 14G229.
Associated Products (19)
2019 Ford Escape 2019 Ford Explorer 2019 Ford F-150 2019 Ford F-250 2019 Ford F-350 2019 Ford F-450 2019 Ford F-550 2019 Ford Fusion 2019 Ford Mustang 2019 Lincoln Continental 2019 Lincoln MKC 2018 Ford Escape 2018 Ford Explorer 2018 Ford F-150 2018 Ford Mustang 2018 Lincoln Continental 2018 Lincoln MKC 2018 Lincoln MKX 2018 Lincoln MKZ
Associated Documents
- Download MC-10167210-0001.pdf↗
October 18, 2019•Document ID: 10167206
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 48270
Date Added:
November 5, 2019
Manufacturer:
LINCOLN
Summary
Some 2017-2019 Continental vehicles may exhibit the user customizable personalization settings in the instrument panel cluster (IPC) reverting to their default settings. This may include IPCs set to languages other than English reverting back to English. This may be due to the characteristics of the software in the IPC. To correct the condition, reprogram the IPC using the latest software level of the appropriate Ford diagnostic scan tool.
Associated Products (3)
2019 Lincoln Continental 2018 Lincoln Continental 2017 Lincoln Continental
Associated Documents
- Download MC-10167206-0001.pdf↗
October 17, 2019•Document ID: 10167233
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 48267
Date Added:
November 5, 2019
Manufacturer:
LINCOLN
Summary
Some 2018-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 or no modem electronic serial number (ESN) displayed. To correct this condition prior to programing remove the TCU fuse for 5 minutes then reinstall. Delete all previous session files for the vehicle. Verify that the electronic serial number (ESN) is now displayed. Start a new IDS/FDRS session. Program the TCU to the latest IDS/FDRS version level. Make sure you are connected to the internet before retesting. If the concern is still present, follow normal diagnostics in Workshop Manual(WSM), Section 415-00. Refer to PTS OASIS home page for TCU version identification. For claiming, use causal part 14G229.
Associated Products (22)
2019 Ford Ecosport 2019 Ford Escape 2019 Ford Explorer 2019 Ford F-150 2019 Ford F-250 2019 Ford F-350 2019 Ford F-450 2019 Ford F-550 2019 Ford Mustang 2019 Lincoln Continental 2019 Lincoln MKC 2019 Lincoln MKX 2019 Lincoln MKZ 2018 Ford Ecosport 2018 Ford Escape 2018 Ford Explorer 2018 Ford F-150 2018 Ford Mustang 2018 Lincoln Continental 2018 Lincoln MKC+ 2 more
Associated Documents
- Download MC-10167233-0001.pdf↗
October 14, 2019•Document ID: 10167226
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 48260
Date Added:
November 5, 2019
Manufacturer:
LINCOLN
Summary
Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 or no modem electronic serial number (ESN) displayed. To correct this condition prior to programming, remove the TCU fuse for 5 minutes then reinstall. Delete all previous session files for the vehicle. Verify that the electronic serial number (ESN) is now displayed. Start a new IDS/FDRS session. Program the TCU to the latest IDS/FDRS version level. Make sure you are connected to the internet before retesting. If the concern is still present, follow normal diagnostics in Workshop Manual(WSM), Section 415-00. Refer to PTS OASIS home page for TCU version identification. For claiming, use causal part 14G229.
Associated Products (30)
2019 Ford Ecosport 2019 Ford Edge 2019 Ford Escape 2019 Ford Explorer 2019 Ford F-150 2019 Ford F-250 2019 Ford F-350 2019 Ford F-450 2019 Ford F-550 2019 Ford Fiesta 2019 Ford Fusion 2019 Ford Mustang 2019 Ford Transit Connect 2019 Lincoln Continental 2019 Lincoln MKC 2019 Lincoln MKX 2019 Lincoln MKZ 2018 Ford Ecosport 2018 Ford Escape 2018 Ford Explorer+ 10 more
Associated Documents
- Download MC-10167226-0001.pdf↗
October 2, 2019•Document ID: 10167194
Service Bulletin/Repair Instructions
EQUIPMENT; ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 48232
Date Added:
November 5, 2019
Manufacturer:
LINCOLN
Summary
Some 2019 Continental vehicles built on or before 11-Feb-2019 may experience a concern where the compass only points north, the clock cannot be set using the Reset Clock to GPS Time feature and/or the navigation will be inoperative. This may be due to a fault with the global positioning system (GPS) antenna, a fault with the communication of the wheel speed and wheel rotation direction information, a fault with the GPS coaxial cable, or a fault with the SYNC module (APIM). Follow normal Workshop Manual (WSM) diagnosis to correct this condition.
Associated Products (1)
2019 Lincoln Continental
Associated Documents
- Download MC-10167194-0001.pdf↗
September 27, 2019•Document ID: 10165709
Service Bulletin/Repair Instructions
SEATS:FRONT ASSEMBLY:POWER ADJUST; SEATS
Mfr Comm. #:
TSB 19-2293
Date Added:
October 4, 2019
Manufacturer:
FORD
Summary
Some 2015-2019 F-150/Explorer, 2017-2019 F-Super Duty/Continental, 2018-2019 Expedition/Navigator, 2016-2018 MKX, 2019 Nautilus, and 2013-2019 MKZ vehicles equipped with Multi-Contour seats may exhibit intermittent multi-contour seat operation and/or massage and lumbar adjust inoperative from the seat switch or SYNC screen with or without diagnostic trouble code (DTC) B1471, U024B, and/or U024C. This may be due to terminal fretting at the connector for the driver multi-contour seat module (SCMG) and passenger multi-contour seat module (SCMH). To correct the condition, follow the Service Procedure steps to replace the connectors and reroute the harness.
Associated Products (36)
2019 Ford Explorer 2019 Ford F-150 2019 Ford F-250 2019 Ford F-350 2019 Ford F-450 2019 Ford F-550 2019 Lincoln Continental 2019 Lincoln MKX 2019 Lincoln MKZ 2018 Ford Explorer 2018 Ford F-150 2018 Ford F-250 2018 Ford F-350 2018 Ford F-450 2018 Ford F-550 2018 Lincoln Continental 2018 Lincoln MKX 2018 Lincoln MKZ 2017 Ford Explorer 2017 Ford F-150+ 16 more
Associated Documents
- Download MC-10165709-0001.pdf↗
September 18, 2019•Document ID: 10165705
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Mfr Comm. #:
TSB 19-2282
Date Added:
October 4, 2019
Manufacturer:
FORD
Summary
Some 2019 Mustang, Continental, Fusion, MKZ, F150, Transit Connect, Ranger, Edge or Nautilus with SYNC 3 may have the following intermittent symptoms: a solid blue screen when moving forward at speeds above 16 kph (10 mph), the rear view camera remains on the screen at speeds below 16 kph (10 mph), or inoperative infotainment applications. This may be due to the SYNC 3 software version installed on the vehicle. To correct the condition, follow the Service Procedure steps to reprogram the accessory protocol interface module (APIM).
Associated Products (7)
2019 Ford Edge 2019 Ford F-150 2019 Ford Fusion 2019 Ford Mustang 2019 Lincoln Continental 2019 Lincoln MKX 2019 Lincoln MKZ
Associated Documents
- Download MC-10165705-0001.pdf↗
August 14, 2019•Document ID: 10164596
Service Bulletin/Repair Instructions
EQUIPMENT:APPLIANCE:AIR CONDITIONER
Mfr Comm. #:
SSM 48135
Date Added:
September 9, 2019
Manufacturer:
LINCOLN
Summary
Some 2013-2020 vehicles equipped with an EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function. To support the proper diagnosis of this compressor, the EVDC control valve tester has been provided to each U.S. dealership (339-EVDC100). Ensure the A/C system has a full charge prior to any compressor diagnostics. To support the proper diagnosis of this compressor, the EVDC compressor tool must be used, and the results recorded in the Technician comments field with the warranty claim. This tester will help reduce the potential for misdiagnosis and unnecessary compressor replacement. Refer to the Rotunda catalog for a video and user manual which provide detailed operating instructions.
Associated Products (113)
2020 Ford Expedition 2020 Ford Explorer 2020 Ford F-150 2020 Ford F-450 2020 Ford F-550 2019 Ford Ecosport 2019 Ford Edge 2019 Ford Escape 2019 Ford Explorer 2019 Ford F-150 2019 Ford F-250 2019 Ford F-350 2019 Ford F-450 2019 Ford F-550 2019 Ford Fiesta 2019 Ford Flex 2019 Ford Fusion 2019 Ford Mustang 2019 Ford Taurus 2019 Ford Transit+ 93 more
Associated Documents
- Download MC-10164596-0001.pdf↗
August 12, 2019•Document ID: 10164425
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING
Mfr Comm. #:
TSB 19-2249
Date Added:
September 6, 2019
Manufacturer:
LINCOLN
Summary
Some 2018-2019 Edge/Continental/Fusion/MKZ, 2018 MKX, and 2019 Nautilus vehicles equipped with a 2.7L EcoBoost or 3.0L EcoBoost engine may exhibit an oil leak from the engine oil pan RTV seal.To correct the condition, follow the Service Procedure.
Associated Products (11)
2019 Ford Edge 2019 Ford Fusion 2019 Lincoln Continental 2019 Lincoln MKX 2019 Lincoln MKZ 2019 Lincoln Nautilus 2018 Ford Edge 2018 Ford Fusion 2018 Lincoln Continental 2018 Lincoln MKX 2018 Lincoln MKZ
Associated Documents
- Download MC-10164425-0001.pdf↗
August 7, 2019•Document ID: 10164497
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 48123
Date Added:
September 6, 2019
Manufacturer:
FORD
Summary
For Ford and Lincoln vehicles that require positive or negative battery terminal replacement, it is not necessary to replace the complete battery cable harness (14300 and 14301) for this concern. Positive battery cable clamp BT4Z-14450-AA and negative battery cable clamp BT4Z-14450-BA are available for this type of repair. Do not cut or shorten the battery cable, instead carefully remove the affected battery cable clamp and clean the cable end as necessary to preserve wire length. Some rework may be necessary for some vehicle environments. Bend the new positive battery cable clamp as needed and crimp it to the existing battery cable. Make sure to use heat shrink tubing over the battery cable to battery cable clamp connection. Obtain the heat shrink tube locally.
Associated Products (196)
2019 Ford E-350 2019 Ford Edge 2019 Ford Escape 2019 Ford Explorer 2019 Ford F-150 2019 Ford F-250 2019 Ford F-350 2019 Ford F-450 2019 Ford F-550 2019 Ford F-650 2019 Ford F-750 2019 Ford Flex 2019 Ford Fusion 2019 Ford Mustang 2019 Ford Taurus 2019 Ford Transit Connect 2019 Lincoln Continental 2019 Lincoln MKC 2019 Lincoln MKT 2019 Lincoln MKZ+ 176 more
Associated Documents
- Download MC-10164497-0001.pdf↗
July 29, 2019•Document ID: 10163593
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 48108
Date Added:
August 7, 2019
Manufacturer:
FORD
Summary
Some 2015-2019 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the appropriate Ford diagnostic scan tool may display an error 232: Key Table Not Allocated. If this error message is encountered, the body control module (BCM) is internally damaged and requires replacement. The BCM should only be replaced for this condition when the 232 key table error message is present. If the 232 key table error is not present, follow normal diagnostics for the no crank condition. For claiming, use causal part 15604 and applicable labor operations in section 10 of the Service Labor Times Standards (SLTS) manual.
Associated Products (59)
2019 Ford Edge 2019 Ford Expedition 2019 Ford Explorer 2019 Ford F-150 2019 Ford F-250 2019 Ford F-350 2019 Ford F-450 2019 Ford F-550 2019 Ford Fusion 2019 Ford Mustang 2019 Ford Ranger 2019 Lincoln Continental 2019 Lincoln MKC 2019 Lincoln MKX 2019 Lincoln MKZ 2019 Lincoln Navigator 2018 Ford Edge 2018 Ford Expedition 2018 Ford Explorer 2018 Ford F-150+ 39 more
Associated Documents
- Download MC-10163593-0001.pdf↗
June 7, 2019•Document ID: 10162078
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV); ENGINE AND ENGINE COOLING
Mfr Comm. #:
SSM 48029
Date Added:
July 8, 2019
Manufacturer:
FORD
Summary
Some 2018-2019 F-150 vehicles built on 23-Sep-2018 and through 28-Mar-2019 and 2019 Edge/Nautilus/Continental/MKZ vehicles built on 4-Dec-2018 and through 29-Mar-2019 and Fusion vehicles built on 16-Jan-2019 and through 12-Apr-2019 equipped with a 2.7L/3.0L EcoBoost engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P04DB stored in the powertrain control module (PCM). This may be due to the incorrect positive crankcase ventilation (PCV) valve installed. If the PCV valve is brown in color, refer to the Powertrain Control/Emissions Diagnosis (PC/ED) Manual for normal diagnostics. If the PCV valve is gray in color, replace the PCV valve, clear the DTC, and retest. If the DTC returns, refer to the PC/ED for normal diagnostics.
Associated Products (7)
2019 Ford Edge 2019 Ford F-150 2019 Ford Fusion 2019 Lincoln Continental 2019 Lincoln MKX 2019 Lincoln MKZ 2018 Ford F-150
Associated Documents
- Download MC-10162078-0001.pdf↗
June 3, 2019•Document ID: 10162077
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Mfr Comm. #:
SSM 48019
Date Added:
July 8, 2019
Manufacturer:
LINCOLN
Summary
Some 2017-2019 Continental vehicles may exhibit the user customizable personalization settings in the instrument panel cluster (IPC) reverting to their default settings. Do not attempt any repairs at this time. Engineering is investigating, monitor OASIS for updates.
Associated Products (3)
2019 Lincoln Continental 2018 Lincoln Continental 2017 Lincoln Continental
Associated Documents
- Download MC-10162077-0001.pdf↗
May 10, 2019•Document ID: 10160931
Service Bulletin/Repair Instructions
POWER TRAIN
Mfr Comm. #:
SSM 47976
Date Added:
June 7, 2019
Manufacturer:
FORD
Summary
On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the factory. Also verify that the engine/transmission alignment dowel pins are present as well as the engine crankshaft dowel pin, if equipped, when installing the transmission. Failure to adequately lubricate the converter hub greatly increases the likelihood of the flexplate cracking in the future. Missing dowels may cause a misalignment issue also resulting in a premature failure. Refer to Workshop Manual (WSM), Section 307-01.
Associated Products (272)
2019 Ford E-350 2019 Ford Ecosport 2019 Ford Edge 2019 Ford Escape 2019 Ford Explorer 2019 Ford F-150 2019 Ford F-250 2019 Ford F-350 2019 Ford F-450 2019 Ford F-550 2019 Ford F-650 2019 Ford F-750 2019 Ford Fiesta 2019 Ford Flex 2019 Ford Fusion 2019 Ford Mustang 2019 Ford Taurus 2019 Ford Transit 2019 Ford Transit Connect 2019 Lincoln Continental+ 252 more
Associated Documents
- Download MC-10160931-0001.pdf↗
May 6, 2019•Document ID: 10160880
Service Bulletin/Repair Instructions
EQUIPMENT:APPLIANCE:AIR CONDITIONER
Mfr Comm. #:
SSM 47967
Date Added:
June 6, 2019
Manufacturer:
FORD
Summary
Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the proper diagnosis of this compressor, the EVDC control valve tester has been developed and is available from Rotunda (339-EVDC100). A tester has been provided to each U.S. dealership free of charge with shipments completed 19-Apr-2019 (reference EFC07013 on FMCDealer.com). This tester will help reduce the potential for misdiagnosis and unnecessary compressor replacement. Make sure that this tester is used for warranty repairs and document the test results in the Technician Comments field. Refer to the Rotunda catalog for a video and user manual which provide detailed operating instructions.
Associated Products (101)
2019 Ford Ecosport 2019 Ford Edge 2019 Ford Explorer 2019 Ford F-150 2019 Ford F-250 2019 Ford F-350 2019 Ford F-450 2019 Ford F-550 2019 Ford Fiesta 2019 Ford Flex 2019 Ford Fusion 2019 Ford Mustang 2019 Ford Taurus 2019 Ford Transit 2019 Ford Transit Connect 2019 Lincoln Continental 2019 Lincoln MKC 2019 Lincoln MKT 2019 Lincoln MKX 2019 Lincoln MKZ+ 81 more
Associated Documents
- Download MC-10160880-0001.pdf↗
April 26, 2019•Document ID: 10159494
Service Bulletin/Repair Instructions
ENGINE
Mfr Comm. #:
SSM 47948
Date Added:
May 7, 2019
Manufacturer:
FORD
Summary
SSM 47948 - 2010-2019 Various Vehicles - Turbocharged Engines - Oil Supply Filter Replacement When Replacing The Turbocharger Or The Turbocharger Oil Supply Tube For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing and/or replacing turbo related concerns, all steps within the Workshop Manual (WSM) procedure must be followed including replacement of all mandatory discarded parts. When specified in the WSM, the turbocharger oil supply filter must be replaced whenever the turbocharger or the turbocharger oil supply tube are replaced. Turbocharger bearing failure may occur if oil starvation occurs due to a restricted filter.
Associated Products (163)
2019 Ford Edge 2019 Ford Escape 2019 Ford Explorer 2019 Ford F-150 2019 Ford F-250 2019 Ford F-350 2019 Ford F-450 2019 Ford F-550 2019 Ford F-650 2019 Ford F-750 2019 Ford Flex 2019 Ford Fusion 2019 Ford Mustang 2019 Ford Taurus 2019 Ford Transit 2019 Lincoln Continental 2019 Lincoln MKC 2019 Lincoln MKT 2019 Lincoln MKX 2019 Lincoln MKZ+ 143 more
Associated Documents
- Download MC-10159494-0001.pdf↗
April 26, 2019•Document ID: 10159489
Service Bulletin/Repair Instructions
EQUIPMENT:APPLIANCE:AIR CONDITIONER; ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 47850
Date Added:
May 7, 2019
Manufacturer:
FORD
Summary
Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the proper diagnosis of this compressor, the EVDC control valve tester has been developed and is available from Rotunda (339-EVDC100). A tester has been provided to each U.S. dealership free of charge with shipments completed 19-Apr-2019 (reference EFC07013 on FMCDealer.com). This tester will help reduce the potential for misdiagnosis and unnecessary compressor replacement. Make sure that this tester is used for warranty repairs and document the test results in the Technician Comments field. Refer to the Rotunda catalog for a video and user manual which provide detailed operating instructions.
Associated Products (181)
2019 Ford E-350 2019 Ford Ecosport 2019 Ford Edge 2019 Ford Escape 2019 Ford Explorer 2019 Ford F-150 2019 Ford F-250 2019 Ford F-350 2019 Ford F-450 2019 Ford F-550 2019 Ford Fiesta 2019 Ford Flex 2019 Ford Fusion 2019 Ford Mustang 2019 Ford Taurus 2019 Ford Transit 2019 Ford Transit Connect 2019 Lincoln Continental 2019 Lincoln MKC 2019 Lincoln MKT+ 161 more
Associated Documents
- Download MC-10159489-0001.pdf↗
April 11, 2019•Document ID: 10159506
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL; EQUIPMENT
Mfr Comm. #:
SSM 47925
Date Added:
May 7, 2019
Manufacturer:
FORD
Summary
SSM 47925 - 2019 Various Vehicles - SYNC 3 - Infotainment Screen Concerns, Wi-Fi ConnectionMessage, Rear View Camera Operation Some 2019 vehicles equipped with SYNC 3 may have the following intermittent symptoms: a Wi-Fi connection pop up every key cycle, frozen unresponsive screen, a solid blue screen when moving forward at speeds above 10 mph, the rear view camera remains on the screen at speeds below 10 mph, or poor App performance. To resolve this concern, check for a SYNC software update under the OASIS Tab SYNC selection. If an update is available, update the APIM software per Workshop Manual (WSM), Section 415-00. Follow the onscreen instructions provided by the programming process. To verify success after programming, turn the key off with the dooropen for 5 minutes. Perform this SYNC programming before taking any other repair steps. For claiming, use causal part 14G371 and applicable labor operations inSection 10 of the SLTS manual. APPLICABLE VEHICLES
Associated Products (8)
2019 Ford Edge 2019 Ford F-150 2019 Ford Fusion 2019 Ford Mustang 2019 Ford Ranger 2019 Lincoln Continental 2019 Lincoln MKX 2019 Lincoln MKZ
Associated Documents
- Download MC-10159506-0001.pdf↗
April 11, 2019•Document ID: 10159500
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 47930
Date Added:
May 7, 2019
Manufacturer:
LINCOLN
Summary
SSM 47930 - 2019 - Continental/F-150/Ranger/ - SYNC 3 With Navigation - Travel Link Data Missing Some 2019 Continental, F-150, and Ranger vehicles may experience some of the Travel Link data missing when selecting the SiriusXM Travel Link app from the appsmenu. Data related to traffic list, movie listings, sports info, fuel prices, weather, and or ski conditions may not appear when selected. To resolve this concern, using the vehicles touch screen, perform a SYNC Master Reset by selecting settings > general > Master Reset. Note: performing a Master Reset will disassociate the customerÃ¢ÂÂs phone from the Bluetooth and SYNC connect features if equipped.
Associated Products (3)
2019 Ford F-150 2019 Ford Ranger 2019 Lincoln Continental
Associated Documents
- Download MC-10159500-0001.pdf↗

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