Lexus GS Service Bulletins
771 manufacturer communications on file.
- February 4, 2020•Document ID: 10172820Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- L-SB-0002-20
- Date Added:
- March 30, 2020
- Manufacturer:
- LEXUS
SummaryTSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired accordingly and will be covered under warranty if applicable. Cases that are determined to be a ?seep? should be documented on the repair order and inspected at the next service interval. Follow the Repair Information in this bulletin to determine if the concern in question is a fluid leak or fluid seep and review the Repair Procedure section to address the condition.
Associated Products (13)Associated Documents - January 30, 2020•Document ID: 10172378Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- Lexus Safety Rec
- Date Added:
- March 9, 2020
- Manufacturer:
- LEXUS
SummarySafety Recall and Service Campaign - Technician Certification Requirements
Associated Products (9)Associated Documents - January 29, 2020•Document ID: 10172343Service Bulletin/Repair InstructionsSUSPENSION; STEERING
- Mfr Comm. #:
- L-TT-0280-20
- Date Added:
- March 9, 2020
- Manufacturer:
- LEXUS
SummaryTT: Creaking noise during turns (or turning steering wheel) coming from front strut area. 1) Vehicles under 5,000 miles 2) Refer to the attached video as an example of the noise
Associated Products (2)Associated Documents - January 29, 2020•Document ID: 10172342Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- L-TT-0279-20_Rev
- Date Added:
- March 9, 2020
- Manufacturer:
- LEXUS
SummaryTT: Some guests may experience the inability to activate the Lexus Enform Remote app or the Lexus Enform Remote becoming inoperative when attempting to send commands to the vehicle. To simplify the diagnosis of this system and prevent the unnecessary replacement of parts, please refer to the procedure below.
Associated Products (4)Associated Documents - January 9, 2020•Document ID: 10171711Service Bulletin/Repair InstructionsSERVICE BRAKES
- Mfr Comm. #:
- L-SB-0001-20
- Date Added:
- February 24, 2020
- Manufacturer:
- LEXUS
SummaryTSB: Some 2013 ? 2019 model year GS and RC model vehicles may exhibit a squeal/squeak noise from the front brake pads. This is only applicable on 2WD F Sport vehicles. This condition may be present at city, highway, and/or parking lot speeds. For customers who find this characteristic objectionable, an updated front brake pad kit is available.
Associated Products (12)Associated Documents - January 7, 2020•Document ID: 10171698Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- L-TT-0275-19_Rev
- Date Added:
- February 24, 2020
- Manufacturer:
- LEXUS
SummaryTT: Some 2020 model year vehicles may display abnormal Safety Connect operation during PDS due to DCM activation issues. This condition is characterized by no DTCs present and after the initial SOS light flashing sequence after ignition on, neither the red nor green light stays on in the overhead console. To determine if a vehicle is experiencing this condition, connect a Techstream and navigate to: Telematics-Data List - ?Telematics Activation Status?. If this value is displayed as ?Shipping?, continue to the recommendations below, and do not create a TAS case.
Associated Products (4)Associated Documents - December 10, 2019•Document ID: 10170747Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
- Mfr Comm. #:
- 19LE05 - Dealer
- Date Added:
- January 27, 2020
- Manufacturer:
- LEXUS
SummaryDealer Package: December 10, 2019 Vehicle total has decreased by approximately 6,260 vehicles. Vehicles were moved from Customer Support Program 19LE05 and added to Limited Service Campaign KLG.
Associated Products (42)Associated Documents - December 10, 2019•Document ID: 10170746Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- L-SB-0170-17_Rev
- Date Added:
- January 27, 2020
- Manufacturer:
- LEXUS
SummaryTSB: REVISION NOTICE December 10, 2019 Rev2: ? The Parts Information and Required Tools & Equipment sections have been updated. November 14, 2018 Rev1: ? The Parts Information and Required Tools & Equipment sections have been updated. Any previous printed versions of this bulletin should be discarded. SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. L-SB-0074-14. ? The Part Information and Required Tools & Equipment, and On-Vehicle Data Navigation Update sections have been updated. Service Bulletin No. L-SB-0074-14 is obsolete and any printed versions should be discarded. Lexus models equipped with the HDD Navigation (EMV-N) system require a Special Service Tool (SST) USB drive to update the map, points of interest, Gracenote®, and system software. The SST is used with all vehicles to deliver the update; however, a unique activation number is required for each vehicle. Activation numbers are provided in an Activation Card Number pamphlet available through the normal parts ordering system. Use the process described in this bulletin to perform the update.
Associated Products (41)Associated Documents - December 10, 2019•Document ID: 10170745Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM
- Mfr Comm. #:
- KLG_Dealer Packa
- Date Added:
- January 27, 2020
- Manufacturer:
- LEXUS
SummaryDealer Package: 12/10/2019 Vehicle total has increased by approximately 6,260 vehicles. Vehicles were moved from Customer Support Program 19LE05 and added to Limited Service Campaign KLG. The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated.
Associated Products (41)Associated Documents - November 20, 2019•Document ID: 10169436Service Bulletin/Repair InstructionsEQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT
- Mfr Comm. #:
- L-SB-0010-18_Rev
- Date Added:
- December 16, 2019
- Manufacturer:
- LEXUS
SummaryTSB: REVISION NOTICE November 20, 2019 ? Applicability has been updated to include 2019 model year RX350 vehicles. March 30, 2018 Rev1: ? The Warranty Information section has been updated. Any previous printed versions of this bulletin should be discarded. Some 2016 ? 2017 model year GS350 and 2016 ? 2019 model year RX350 vehicles may exhibit a knocking noise from the vacuum pump. Follow the Repair Procedure in this bulletin to address this condition.
Associated Products (6)Associated Documents - November 14, 2019•Document ID: 10169325Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- L-SB-0024-19_Rev
- Date Added:
- December 16, 2019
- Manufacturer:
- LEXUS
SummaryTSB: REVISION NOTICE November 14, 2019 Rev1: ? The Deletion of Vehicle Alert History section has been added after D/C Cut Fuse Installation. Any previous printed versions of this bulletin should be discarded. This bulletin contains the vehicle specific pre-delivery services for 2020 model year ES300h and ES350 vehicles. Additionally, refer to the applicable Pre-Delivery Service (PDS) Check Sheet for services to be performed.
Associated Products (2)Associated Documents - November 13, 2019•Document ID: 10169323Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM
- Mfr Comm. #:
- 19LE05_Dealer Pa
- Date Added:
- December 16, 2019
- Manufacturer:
- LEXUS
SummaryDealer Package: The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated. Note: Lexus has initiated a Limited Service Campaign and a Customer Support Program to resolve this issue related to the Safety Connect system. Both of these programs provide the same free remedy to correct this issue with Safety Connect. Lexus recommends that customers have the free remedy performed before reactivating Safety Connect. Vehicles that had an active Safety Connect subscription on or after 10/1/2017 were included in Limited Service Campaign LSC KLG. Vehicles that did not have an active Safety Connect subscription on or after 10/1/2017 but are affected by this condition are included in this Customer Support Program (19LE05).
Associated Products (36)Associated Documents - November 8, 2019•Document ID: 10169420Service Bulletin/Repair InstructionsEQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
- Mfr Comm. #:
- L-TT-0272-19
- Date Added:
- December 16, 2019
- Manufacturer:
- LEXUS
SummaryTT: Some vehicles with Pioneer 12.3? (or 10.3? IS) Navigation may encounter an intermittent Pink flash on the display followed by a system reset.
Associated Products (11)Associated Documents - October 23, 2019•Document ID: 10168547Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- Lexus Dealer Dai
- Date Added:
- December 2, 2019
- Manufacturer:
- LEXUS
SummaryDealer Daily Message: Lexus plans to send Safety Recall/Special Service Campaign Follow-Up Notices for the above referenced campaigns to remind owners whose vehicles have not yet had campaign repairs completed.
Associated Products (18)Associated Documents - October 23, 2019•Document ID: 10168546Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- Lexus Region Let
- Date Added:
- December 2, 2019
- Manufacturer:
- LEXUS
SummaryRegion Letter: Lexus plans to conduct Safety Recall/Special Campaign follow-up notifications to owners whose vehicles have not yet had the following Safety Recall/Special Service Campaign repairs completed. Please note the following information for Area associates.
Associated Products (18)Associated Documents - October 23, 2019•Document ID: 10167966Service Bulletin/Repair InstructionsAIR BAGS
- Mfr Comm. #:
- Lexus Customer R
- Date Added:
- November 18, 2019
- Manufacturer:
- LEXUS
SummaryDealer Package: Follow-Up Owner Notification Letter Mailing Date The Campaign Follow-Up Owner Notification(s) will begin in Late October 2019. Owner notifications will be sent over a period of several weeks consistent with parts availability. To ensure customer satisfaction, Lexus requests that dealers complete Safety Recalls/Special Service Campaigns on any used vehicles currently in dealer inventory prior to customer delivery. However, if the campaign cannot be completed (for example, due to remedy parts availability), delivery of a covered vehicle is acceptable if disclosed to the customer that the vehicle is involved in a Safety Recall/Special Service Campaign. Lexus expects dealers to use the attached Customer Contact and Vehicle Disclosure Form to obtain vehicle buyer information. Dealers are expected to provide a copy of the completed form, along with the most current FAQ for that campaign, to the vehicle buyer. Lexus and the dealer may use this information to contact the customer when the remedy becomes available.
Associated Products (18)Associated Documents - October 17, 2019•Document ID: 10168534Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- 19LE05-KLG - TI-
- Date Added:
- December 2, 2019
- Manufacturer:
- LEXUS
SummaryTechnical Instructions: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN KLG CUSTOMER SUPPORT PROGRAM 19LE05 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE CERTAIN 2011 ? 2017 MODEL YEAR LS, 2013 ? 2016 MODEL YEAR LS Hybrid, 2011 ? 2017 MODEL YEAR GS, 2016 ? 2017 MODEL YEAR GS-F, 2013 ? 2017 MODEL YEAR GS Hybrid, 2010 ? 2017 MODEL YEAR IS, 2011 ? 2015 MODEL YEAR IS-C, 2013 ? 2014 MODEL YEAR IS-F, 2015 ? 2017 MODEL YEAR RC, 2015 ? 2017 MODEL YEAR RC-F, 2011 ? 2017 MODEL YEAR CT, 2010 ? 2017 MODEL YEAR RX, 2010 ? 2017 MODEL YEAR RX Hybrid, 2015 ? 2017 MODEL YEAR NX, 2015 ? 2017 MODEL YEAR NX Hybrid, 2010 ? 2017 MODEL YEAR LX, 2010 ? 2018 MODEL YEAR GX, 2010 ? 2017 MODEL YEAR ES, 2013 ? 2017 MODEL YEAR ES Hybrid Updated 10/17/2019
Associated Products (50)Associated Documents - October 17, 2019•Document ID: 10168533Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
- Mfr Comm. #:
- 19LE05 - Dealer
- Date Added:
- December 2, 2019
- Manufacturer:
- LEXUS
SummaryDealer Package: The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated. Note: Lexus has initiated a Limited Service Campaign and a Customer Support Program to resolve this issue related to the Safety Connect system. Both of these programs provide the same free remedy to correct this issue with Safety Connect. Lexus recommends that customers have the free remedy performed before reactivating Safety Connect. Vehicles that had an active Safety Connect subscription on or after 10/1/2017 were included in Limited Service Campaign LSC KLG. Vehicles that did not have an active Safety Connect subscription on or after 10/1/2017 but are affected by this condition are included in this Customer Support Program (19LE05).
Associated Products (40)Associated Documents - October 17, 2019•Document ID: 10168532Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
- Mfr Comm. #:
- 19LE05 - Area Le
- Date Added:
- December 2, 2019
- Manufacturer:
- LEXUS
SummaryArea Letter: The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated. Note: Lexus has initiated a Limited Service Campaign and a Customer Support Program to resolve this issue related to the Safety Connect system. Both of these programs provide the same free remedy to correct this issue with Safety Connect. Lexus recommends that customers have the free remedy performed before reactivating Safety Connect. Vehicles that had an active Safety Connect subscription on or after 10/1/2017 were included in Limited Service Campaign LSC KLG. Vehicles that did not have an active Safety Connect subscription on or after 10/1/2017 but are affected by this condition are included in this Customer Support Program (19LE05).
Associated Products (40)Associated Documents - October 17, 2019•Document ID: 10168531Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
- Mfr Comm. #:
- 19LE05 - Region
- Date Added:
- December 2, 2019
- Manufacturer:
- LEXUS
SummaryRegion Email: The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated. Note: Lexus has initiated a Limited Service Campaign and a Customer Support Program to resolve this issue related to the Safety Connect system. Both of these programs provide the same free remedy to correct this issue with Safety Connect. Lexus recommends that customers have the free remedy performed before reactivating Safety Connect. Vehicles that had an active Safety Connect subscription on or after 10/1/2017 were included in Limited Service Campaign LSC KLG. Vehicles that did not have an active Safety Connect subscription on or after 10/1/2017 but are affected by this condition are included in this Customer Support Program (19LE05).
Associated Products (40)Associated Documents