Land Rover Range Rover Evoque Complaints (2015)

64 consumer complaints on file.

#11288984December 14, 2019
EXTERIOR LIGHTING
I WAS DRIVING THE SPEED LIMIT OF 70 MPH, WHEN BOTH HEADLIGHTS SUDDENLY WENT OUT. I HAD A MECHANIC EVALUATE IT. HE FOUND 4 ENGINE CODES & 3 OTHER CODES (1 A LOW BEAM HEADLAMP CODE) & ADVISED THERE WAS A PROBLEM LAND ROVER HAD TO EVALUATE. I CALLED CAPE FEAR LAND ROVER IN WILMINGTON, NC AS THE EXTENDED WARRANTY STILL APPLIED, EXPLAINED THE ISSUE. THE NEXT DAY I WAS TOLD THE BULBS HAD BLOWN WAS NOT A WARRANTY ISSUE. I ASKED HOW BOTH WENT OUT SIMULTANEOUSLY, & IF ALL CODES WERE REPAIRED. I WAS TOLD "BOTH BULBS BLOW SIMULTANEOUSLY ALL THE TIME" I AGAIN ASKED IF ALL CODES HAD BEEN REPAIRED, I WAS TOLD "THERE AREN'T ANY OTHER CODES." I ADVISED I HAD A PICTURE OF THE CODES ON MY PHONE. I WAS THEN TOLD "OH, I'LL CALL YOU BACK." I HEARD NOTHING UNTIL I CALLED THE NEXT DAY TO CHECK ON MY CAR. AT THAT TIME I WAS TOLD OF A KNOWN ISSUE WITH A FAULTY WIRING HARNESS CAUSING BOTH LIGHTS TO BLOW, BUT THE REPAIR PART WAS NO LONGER MADE, & MY ONLY OPTION WAS TO REPLACE THE BULBS EACH TIME THEY BLOW. I EXPRESSED MY CONCERN FOR THE SAFETY OF ME & MY FAMILY. I WAS TOLD "I'LL CHECK ON IT & CALL YOU BACK." THE NEXT DAY AFTER HEARING NOTHING, I AGAIN CALLED. I WAS TOLD THE WIRING HARNESS WAS NO LONGER MADE & THE ENTIRE HEADLIGHT ASSEMBLY HAD TO BE REPLACED BUT WOULD BE COVERED BY THE WARRANTY. TODAY THE DEALER IS SAYING THE WARRANTY DOES NOT COVER "ILLUMINATION" & I WOULD HAVE TO PAY $1100 TO FIX THE ISSUE. THE WARRANTY COMPANY SAYS THEY DON'T COVER HEADLIGHTS OR BULBS, BUT THE DEALER NEEDS TO RESUBMIT AS AN ELECTRICAL ISSUE AND IT WOULD BE COVERED. THE LR DEALER SAYS THEY CALLED TO RESUBMIT AND WAS DENIED, THE WARRANTY CO. STATES THE DEALER NEVER CALLED BACK. THE DEALER STILL HAS MY CAR, I STILL HAVE NO HEADLIGHTS, AND THE SAFETY OF MYSELF AND MY FAMILY ARE AT GREAT RISK AS WE NEVER KNOW WHEN THE LIGHTS ARE GOING TO BLOW. THIS IS A KNOWN ISSUE, AND LAND ROVER REFUSES TO CORRECT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278366November 6, 2019
ENGINE
LOSS OF POWER. HIGH RPM, ECO MODE NOT WORKING. CHECK ENGINE LIGHT ON WITH CODE FOR TURBO LOSS OF POWER. ONLY 47K MILES. WILL NOT SHIFT PROPERLY. MAJOR POWER LOSS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277829November 3, 2019
ENGINE
TURBO BLOWS UP/GOES OUT WHILE DRIVING. MAKING INCLINED SPEEDS HARD TO REACH TO MOVE OUT OF WAY OF VEHICLES. HAS NO PEP BEHIND IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270137October 22, 2019
ELECTRICAL SYSTEM, ENGINE, SEATS
ECO START/STOP IS NOT WORKING. THE REAR SEATS SINCE DAY 1 BEEN RATTLING. THE DEALER WRAPPED THE HOOK WITH SOMETHING TO MAKE IT TIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257741September 24, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2015 LAND ROVER RANGE ROVER EVOQUE. SOON AFTER THE VEHICLE WAS PURCHASED, THE CONTACT STATED THAT THE ECO BUTTON WOULD NOT FUNCTION. THE CONTACT TOOK THE VEHICLE TO LAND ROVER SAN ANTONIO (13660 I-10, SAN ANTONIO, TX 78249, 210-561-4900) AND WAS INFORMED THAT THE FAILURE WAS DUE TO AN ELECTRICAL SHORT. THE CONTACT WAS GIVEN A QUOTE OF $1,000 FOR THE REPAIR. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228717July 1, 2019
SERVICE BRAKES, POWER TRAIN
CAR SWITCHING INTO NEUTRAL RANDOMLY AND BRAKES DO NOT ENGAGE IMMEDIATELY/LAG IN RESPONSE AFTER ENGAGING BRAKE PEDAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210416May 28, 2019
STRUCTURE:BODY, SERVICE BRAKES, ELECTRICAL SYSTEM
THE ENGINE WAS RUNNING AND THE VEHICLE WAS IN PARK AND I EXITED THE VEHICLE. I WENT INSIDE AN ADJACENT BUILDING FOR APPROXIMATELY 1 MINUTE. I RETURNED TO THE VEHICLE AND OPENED THE FRONT PASSENGER SIDE DOOR. I PICKED UP MY KEY FOB AND PRESSED THE IGNITION BUTTON TO TURN OFF THE ENGINE. WHEN THE ENGINE TURNED OFF THE VEHICLE BEGAN TO ROLL AWAY AND STRUCK A PARKED CAR AND PINNED ME BETWEEN THE VEHICLE AND THE OPENED PASSENGER SIDE DOOR. MY HAND WAS PRESSED BETWEEN THE CAR DOOR AND A LIGHT POLE IN THE PARKING LOT. THE TOW TRUCK DRIVER SAT IN THE DRIVER'S SEAT AND PRESSED THE ENGINE BUTTON AND THE GEAR SHIFTER EMERGED AND WAS IN THE PARK POSITION. THE TOW TRUCK DRIVER THEN SHIFTED THE VEHICLE TO NEUTRAL AND THE VEHICLE WOULD NOT MOVE. THE PARKING BRAKE CONTINUED TO ENGAGE AND THE TIRES WOULD NOT ROLL FREELY.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11192562March 30, 2019
STRUCTURE:BODY, SEAT BELTS, WHEELS
I PARKED MY CAR AT THE DOG PARK AND WAS THERE FOR ABOUT 30 MINUTES. WHEN I CAME OUT MY CAR WAS ENGULFED IN FLAMES. TOTAL LOSS BY THE TIME THE FIREFIGHTERS WERE DONE FIGHTING THE BLAZE. .
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11192381March 29, 2019
ENGINE
JUST PURCHASED MY CAR IN JULY 2018. WAS A PREVIOUS LEASED CAR WITH REGUIAR MAINTENANCE. I WAS DRIVING ON THE HIGHWAY AND MY CAR SUDDENLY WOULD NOT SHIFT GEARS NO PICKUP IN THE CAR. LUCKILY I WAS ABLE TO PULL TO SIDE OF THE ROAD TO PREVENT AN ACCIDENT AND TURN CAR OFF AND BACK ON AGAIN. CHECK ENGINE LIGHT CAME ON. WAS ABLE TO DRIVE TO AN AUTHORIZED LAND ROVER DEALER TO WHICH THEY STATE TURBOCHARGER HAS AN INTERNAL DEFECT AND A COMMON PROBLEM WITH MY MAKE AND MODEL CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186830March 14, 2019
ENGINE
THE TURBO FAILED AT 42000 MILES, WAS REPLACED UNDER WARRANTY BY RANGE ROVER OF PORTLAND. THE TURBO HAS FAILED AGAIN AT 84000 MILES. BOTH FAILURES OCCURRED WHILE DRIVING ON A HIGHWAY PASSING ANOTHER VEHICLE AT APPROXIMATELY 65 MPH. I HAVE BEEN ADVISED BY AN AUTHORIZED RANGE ROVER REPAIRMAN. MESSER AUTOWERKS OF KENNEWICK, WA. THAT THE TURBOS FOR THE EVOQUE AND LR2 HAVE A DESIGN FLAW, THERE IS AN INTERNAL COMPONENT THAT BREAKS OFF AND CAUSES THE TURBO TO FAIL. I RESEARCHED WITH YOUR WEBSITE AND RANGE ROVER THERE IS NO RECALL IN PLACE FOR MY MODEL AN YEAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182145February 23, 2019
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
((((EXACT SAME STORY AS ANOTHER REPORT FILED: NHTSA ID NUMBER:11076170))) . I GOT TO A RED LIGHT, TURNED GREEN I GO, GET UP TO 25MPH, CAR CUTS OUT (COMPLETE LOSS OF POWER). *MY ENGINE LIGHT IS NOW ON. I GET THE CAR TO START I IMMEDIATELY TURN AROUND TO GET HOME. * MY CAR LOOSES ALL POWER AND SHUTS OFF IN THE FREEWAY HOME. * I FINALLY GET THE VEHICLE HOME, AND MY HUSBAND RAN DIAGNOSTICS. - THE COMPUTER IS SAYING IT IS THE VARIABLE VALVE TIMING CONTROL SOLENOID ISSUE. * MY CAR ONLY HAS @80,000 MILES ON IT, AND SHOULD NOT HAVE THIS ISSUE. . **THIS IS A HUGE SAFETY CONCERN. * I HAVEN'T CONTACTED CORPORATE JAGUAR LAND ROVER YET. THIS SEEMS TO BE A VERY BIG REOCCURRING ISSUE, WITH THIS YEAR/MAKE/MODEL, AND IT SEEMS LIKE LAND ROVER IS DOING NOTHING ABOUT IT. . LOOKS LIKE IT MAY BE TIME TO LAWYER UP, AND SET UP A CLASS ACTION! . SEMPER FIDELIS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162288December 18, 2018
EXTERIOR LIGHTING
HEADLIGHT HAS GONE OUT 5 TIMES IN 73,000 MILES. THEY HAVE DISCOVERED IT WAS IMPROPERLY GROUNDED. THE FREQUENCY OF THE ISSUE HAS CREATED A SAFETY AND LEGAL ISSUE FOR DRIVING AT DUSK AND AFTER AS WELL AS IN BAD WEATHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155356December 1, 2018
UNKNOWN OR OTHER
I PURCHASED A CAR AT AUTO MAGIC 3 MONTHS AGO. I JUST GET A FLAT TIRE AND REALIZED THE DEALER DID NOT GIVE ME THE KEY TO UNLOCK THE TIRE. I DROPPED THE CAR TO THEM AND THEY COULD NOT FIND A KEY TO GIVE ME. THEY HAVE ME GO HOME AND WILL NOT GIVE ME A CAR TO DRIVE WHILE I AM WAITING FOR THE KEY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111451July 15, 2018
SERVICE BRAKES, FUEL/PROPULSION SYSTEM
AT AROUND 12:40PM ON JULY 10TH, 2018. MY COUSIN AND I WERE PARKING THE 2015 EVOQUE IN A GARAGE DRIVEWAY. THE DRIVEWAY HAS A SLIGHT DOWN SLOPE AND 3 OTHER VEHICLES IN FRONT OF ME SO BRAKES WERE BEING APPLIED TO MANEUVER. AS I WAS COMING TO A COMPLETE STOP, THE VEHICLE ACCELERATED HARD AND QUICKLY. I TRIED TO HOLD THE BRAKE BUT IT SEEMED IT HAD NO EFFECT. THE CAR ENDED UP HITTING THE END OF THE GARAGE STRUCTURE. 911 WAS CALLED SHORTLY AFTER. ON JULY 12TH, THE INSURANCE COMPANY HAS ALREADY DEEMED THE CAR A TOTAL LOSS.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11109801July 6, 2018
ELECTRICAL SYSTEM, WHEELS, UNKNOWN OR OTHER
ON 9/22/2017 I PURCHASED A CERTIFIED PRE-OWNED(CPO) RANGE ROVER EVOQUE FROM DIMMITT LAND ROVER IN CLEARWATER. IMMEDIATELY AFTER THE PURCHASE, I BROUGHT UP SEVERAL ISSUES WITH THE VEHICLE TO INCLUDE A MISSING FRONT PASSENGER WINDOW TINT, 3 BLOWN SPEAKERS ON THE FRONT PASSENGER DOOR, PART OF THE A PILLAR FALLING OFF WHILE DRIVING, PROBLEMS WITH THE ECO START/STOP NOT WORKING, AND A TIRE THAT SOUNDED LIKE A TRACTOR TRAILER. SINCE 9/22/2017 I HAVE BEEN TO THE SERVICE DEPARTMENT SOME 6 TIMES, THE MOST RECENT ON JUNE 8TH 2018 FOR ECO START/STOP ISSUE AND THE AGAIN THE TIRE NOISE. NEITHER ONE WAS ADDRESSED AT ALL. I ALSO BROUGHT THE VEHICLE IN FOR SCHEDULED MAINTENANCE TWICE SINCE 9/22/2017 AND BOTH TIME THE MAINTENANCE REQUIRED A TIRE MANDATORY TIRE ROTATION AT 40,000 AND 50,000 MILES. ON NEITHER OCCASION WAS THE TIRE ROTATION DONE. I WAS FORCED TO CONDUCT THE TIRE ROTATION MYSELF ON 6/9/2018. I AM A DISABLED VETERAN WITH MULTIPLE MEDICAL CONDITIONS AND HAVE NO BUSINESS DOING LABOR WORK. THIS IS WHY I PAIED THEM TO DO THE WORK. THEY ALSO HAVE USED MY DISABILITY TO DISCRIMINATE AGAINST ME ON MULTIPLE OCCASIONS GOING AS FAR AS USING PREDATORY TACTICS WITH MY DISABILITY TO TRY TO SELL ME OUT OF MY VEHICLE INSTEAD OF FIXING THE PROBLEM. (SEE ATTACHED)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11109592July 5, 2018
SERVICE BRAKES
WHILE VEHICLE WAS IN MOTION, THE BREAKS FAIL TO ENGAGE. ONLY UNTIL THE BREAK PEDAL WAS DEPRESSED ALL THE WAY TO FLOOR WAS IT ABLE TO ENGAGE CAUSING THE WHEELS TO LOCK AND LOSING CONTROL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076170March 4, 2018
ENGINE, POWER TRAIN
I WAS DRIVING TO WORK WITH MY BABY IN THE BACK SEAT. I GOT TO A RED LIGHT, TURNED GREEN I GO, GET UP TO 40MPH, CAR CUTS OUT (COMPLETE LOSS OF POWER). THE PERSON BEHIND ME SWIRVES OFF THE ROAD TO MISS ME. I AM STUCK IN THE MIDDLE OF HWY 17 (VERY BUSY) THE ROAD FOR 5 MINUTES TRYING TO REATART. MY ENGINE LIGHT IS NOW ON. I GET THE CAR TO START I IMMEDIATELY TURN AROUND TO GET MY CAR AND MY BABY HOME. I AM UP TO 55MPH STILL ON HWY 17 IN JACKSONVILLE NC. MY CAR LOOSES ALL POWER AND SHUTS OFF, AND THE CARS BEHIMD ME SLAMS ON BRAKES AND THERE AIR BAGS COME OUT. NOTHING WAS HIT, BUT IT WAS CLOSE. I TOOK IT TO LAND ROVER IN WILMINGTON NC THEY ARE SAYING IT IS THE VARIABLE VALVE TIMING CONTROL SOLENOID. THE MECHANIC RYAN TOLD ME THAT THIS HAPPENS A FEW TIMES A YEAR, AND HE HAS WORKED ON MANY WITH THE SAME ISSUE. MY CAR ONLY HAS 60,000 MILES ON IT, AND SHOULD NOT HAVE THIS ISSUE. THIS IS A HUGE SAFETY CONCERN OF MINE, ME AND MY CHILD COULD HAVE BEEN HURT. I CONTACTED CORPORATE JAGUAR LAND ROVER AND TOLD THEM OF THE ISSUE I HAD AND THEY SAID THERE IS NOTHING THEY CAN DO. THIS IS A REOCCURRING ISSUE, AND NOTHING IS BEING DONE ABOUT IT, AND IF I WOULDNT HAVE THOUGHT FAST DURING MY INCIDENT I COULD HAVE LOST MY LIFE OR EVEN WORSE MY CHILDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062251January 11, 2018
EXTERIOR LIGHTING
THE PASSENGER HEADLIGHT WENT OUT ON MY 2015 EVOQUE AT 24,280 MILES. I TOOK THE CAR TO THE RANGE ROVER DEALER WHERE I BOUGHT THE CAR. THE SERVICE ADVISOR SAID THE TECHNICIAN FOUND A TECHNICAL BULLETIN REGARDING "HALOGEN BULBS MAY HAVE BLOWN AT LOW TIME IN SERVICE". THIS IS DUE TO LOW RESISTANCE IN WIRING HARNESS. DEALER REPLACED THE WIRING HARNESS AND BULB UNDER WARRANTY. I BELIEVE THIS IS A SERIOUS SAFETY ISSUE THAT THE MANUFACTURER WAS AWARE OF BUT DID NOT NOTIFY ME IN ADVANCE IN ORDER TO GET THE WIRING HARNESS REPLACED PRIOR TO THE BULB FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981365April 29, 2017
SEATS
BACK SEAT WARMER SHORT CIRCUIT WHILE DRIVING CAUSING SEAT FIRE
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10967317March 20, 2017
UNKNOWN OR OTHER
KEYLESS START - SIGNAL BEING JAMMED BY CELL PHONE. IN ADDITION TO ANOTHER RECENT ISSUE OF PARKING BRAKE ENGAGING AT START AND WHILE DRIVING DOWN THE ROAD. LAND ROVER CANNOT FIND ERROR CODES IN SOFTWARE AND IS NOT ABLE TO SEE OR RESOLVE THE ISSUE. LAND ROVER NOTED THAT OTHER PEOPLE HAVE HAD THE CELL PHONE JAMMING ISSUES. LAND ROVER IS AWARE BUT, THERE IS NO FIX AT THIS TIME. I'VE HAD THE VEHICLE FOR MORE THAN 2 YEARS AND THE PROBLEM HAS DEVELOPED OVER THE LAST 3-4 MONTHS TIME FRAME. I NEED HELP WITH FIGURING OUT THE PROBLEM - IF ITS AN APPLICATION ON MY PHONE OR RECENT APPLE SOFTWARE UPDATE. LOGICAL REASONING TELLS ME THAT THE ISSUE IS COMING FROM MY PHONE IF LAND ROVER CANNOT FIND A "TECHNICAL" ISSUE ON THEIR END. LAND ROVER SHOULD HAVE SECURITY THAT WOULD PREVENT THIS FROM HAPPENING THOUGH. IF THIS IS SOME TYPE OF HARASSMENT, I WANT TO GET TO THE BOTTOM OF IT. CAN YOU HELP ME?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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