Land Rover Discovery Complaints (2003)

111 consumer complaints on file.

#10045545November 5, 2003
ELECTRICAL SYSTEM:IGNITION:SWITCH, POWER TRAIN:AUTOMATIC TRANSMISSION
I PARKED MY LANDROVER DISCOVERY IN THE GROCERY STORE PARKING LOT, PULLED THE KEY OUT AND WALKED TOWARD THE STORE. AFTER A CRASHING NOISE I TURNED AROUND TO SEE MY CAR HAD ROLLED BACK INTO A VAN. MY TRANSMISSION WAS STILL IN "DRIVE" AND I HAD BEEN ABLE TO REMOVE THE KEY FROM THE IGNIGTION. I CALLED MY LANDROVER DEALER. AFTER EXPLAINING WHAT HAPPENED I ASKED WHY THE KEY COULD BE REMOVED IN THE "DRIVE" POSITION, HE SAID HE DIDN'T KNOW AND WOULD HAVE TO LOOK INTO IT. HE THEN DIRECTED ME TO THE COLLISION CENTER FOR REPAIRS. THE NEXT DAY I FOUND OUT FROM A FRIEND WITH A DISCOVERY THAT HIS KEY CAN NOT BE REMOVED IN "DRIVE". WHEN I CALLED THE DEALER AGAIN HE TOLD ME THE KEY SHOULDN'T HAVE COME OUT. WHEN I QUESTIONED HIM AS TO WHY HE DIDN'T EXPLAIN THAT TO ME THE DAY BEFORE, HE TOLD ME I HAD MISUNDERSTOOD. HE WAS VERY EVASIVE WHEN I ASKED HIM WHY HE HAD NOT TOLD ME TO BRING MY CAR IN TO BE CHECKED. BASICALLY HE BLEW ME OFF. FROM THERE I INVESTIGATED ON MY OWN BY CALLING THE NTSB ON SEPTEMBER 25TH. AFTER TALKING TO A SAFETY STANDARD ENGINEER I WAS DIRECTED TO A COMPLIENCE ENGINEER. I LEARNED THAT ACCORDING TO THE FEDERAL MOTOR VEHICLE SAFETY STANDARD #114 NO CAR SHOULD BE ABLE TO REMOVE THE KEY FROM THE IGNITION UNLESS THE TRANSMISSION IS IN "PARK". I ALSO CALLED LANDROVER NORTH AMERICA. THEY HELPED EXPEDITE THE SITUATION. THE SERVICE MANAGER HERE FOUND THAT IT HAD BEEN LEFT IN THE "TRANSIT MODE" FROM DELIVERY OVERSEAS. HE SAID THE CARS ARE SUPPOSE TO BE CHECKED AT PORT AND AT THE DEALERSHIP. THEY HAD FAILED TO DO THE ROUTINE CHECK AND CHANGE THE COMPUTER OVER. IT TOOK THEM 4 WEEKS TO REPAIR MY CAR. LANDROVER OFFERRED TO INCURE THE $2500 COST. THIS COULD HAVE BEEN A VERY BAD SITUATION IF MY CAR WOULD HAVE ROLLED BACK AND HIT A PERSON. I AM DISSAPOINTED IN THE LOCAL DEALER AND HOW THEY HANDLED THE SITUATION. I MADE A FORMAL COMPLAINT TO THE DEALERSHIP. AND THE NTSB HAS SHOWN MORE INTEREST THAN MY LOCAL DEALER. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10038370November 5, 2003
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHILE PULLING INTO THE DRIVEWAY THE ACCELERATOR STUCK. THE DRIVER HAD TO APPLY EXCESSIVE FORCE TO THE BRAKE PEDAL TO STOP THE VEHICLE. THE CAUSE OF THE FAILURE WAS UNDETERMINED. *AK *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043413October 23, 2003
STRUCTURE:BODY:ROOF AND PILLARS
CONTINUAL WATER LEAK AT LEFT UPPER HINGE PILLAR. FIRST OCCURRED 2 MONTHS AFTER PURCHASE OF VEHICLE HAS CONTINUED DESPITE 4 ATTEMPTS TO REPAIR. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040804September 26, 2003
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
VEHICLE HAS A SUPER LOCK DOWN SECURITY MODE SYSTEM. THIS SYSTEM MALFUNCTIONED. AS A RESULT, CONSUMER WAS LOCKED IN THE VEHICLE. A WINDOW HAD TO BE BROKEN TO GET CONSUMER OUT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10018413May 8, 2003
SEAT BELTS, AIR BAGS:FRONTAL
ACCIDENT OCCURRED ON 4/10/03 WHILE DRIVING MY 2003 LAND ROVER DISCOVERY ON A SLICK SLEET COVERED ROAD WHERE THE AIRBAG DID NOT DEPLOY AND SEAT BELT OVER MY CHEST LOOSENED AND ALLOWED ME TO FLY FORWARD AND CRUNCH THE CENTER OF MY CHEST ON THE STEERING WHEEL. THE CAR COMPANY ( NOT THE DEALER) HAS BEEN RUDE, NON-RESPONSIVE, AND EVASIVE. THEY HAVE EVEN REFUSED TO CALL ME BACK, REFUSED TO TELL ME (TODAY IS ONE MONTH SINCE THE ACCIDENT) IF THEY TESTED MY AIR BAG, HAVE NEVER ASKED OR EVER ALLOWED ME TO SHARE DETAILS OF THE ACCIDENT, AND HAVE NEVER ALLOWED ME TO SHARE DETAILS OF MY INJURY. THEY HAVE BEEN RUDE ON THE PHONE REPEATEDLY AND SEEM TO SHOW NO INTEREST AT ALL IN SEEING THAT MY FAMILY RIDES IN A SAFE CAR. THEY HAVE BEEN SIX PREVIOUS MECHANICAL PROBLEMS WITH THE CAR THAT THEY REFUSE TO TALK ABOUT EVEN THOUGH FOUR OF THESE INVOLVE A 'SILENT" RECALL THAT DEALER MECHANICS WERE AWARE OF, BUT I WAS NOT ALLOWED TO KNOW ABOUT. I DON'T WANT ANYONE ELSE TO EVER EXPERIENCE THIS FLIPPANT RUDE ATTITUDE FROM AN AUTO COMPANY. *NLM
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10014348April 14, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
SECOND OCCURRENCE OF TRANSMISSION FAILURE AFTER ONLY THREE DAYS OF DRIVING. LAND ROVER WAS TAKEN TO DEALERSHIP FOR REPAIRS ON 3 APRIL 2003 AND RETURNED TO ME ON 7 APRIL 2003. ON 10 APRIL 2003, AND 100 MILES LATER, WHILE MAKING A LEFT TURN ACROSS A BUSY, MAIN THOROUGHFARE THE TRANSMISSION FAILED LEAVING ME STOPPED ACROSS THE ENTIRE MIDDLE OF THE LANE OF FAST APPROACHING ON-COMING TRAFFIC. MY LAND ROVER WENT BACK TO THE DEALERSHIP ON 10 APRIL 2003 AND REMAINS THERE TODAY 14 APRIL 2003 WHILE THE CAUSE IS RESEARCHED. VERY DANGEROUS "BROADSIDE" ACCIDENT POTENTIAL. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10014301April 12, 2003
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
THE BRAKE AND GAS PEDALS ARE TOO CLOSE TO EACH OTHER AND ALMOST AT THE SAME LEVEL THAT YOU CAN STEP BOTH PEDALS AT THE SAME TIME. THIS CAUSES THE CAR TO SURGE FORWARD. *NLM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10014227April 10, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
STORED FAULT FOR OUTPUT SHAFT SPEED TRANSDUCER SENSOR FOR TRANSMISSION. VEHICLE WON'T MOVE FASTER THAN 2 OR 3 MILES PER HOUR. WON'T SHIFT GEARS. DANGEROUS WHEN MERGING WITH TRAFFIC OR MAKING A LEFT TURN IN ONCOMING TRAFFIC. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10010308March 11, 2003
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
GAS AND BRAKE PEDALS ARE SO CLOSE TO EACH OTHER THAT YOU CAN BOTH STEP ON THEM AT THE SAME TIME OR SLIPS FROM BRAKE TO GAS THAT CAUSES A SUDDEN FORWARD SURGE.*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#770329December 2, 2002
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
THE BRAKE AND GAS PEDALS CAN BE HIT AT THE SAME VERY EASILY CAUSING THE CAR TO SURGE FORWARD. THE DEALER KNOWS IT BUT WILL NOT STAND BY THE CAR WHEN I WANTED TO RETURN IT. DT
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#762192May 23, 2002
SEAT BELTS:FRONT:ANCHORAGE
THE PROBLEM IS THAT THE ANCHORS FOR THE BOTTOM PORTION OF THE REAR SEAT SEAT BELTS ARE MOUNTED TOO FAR FORWARD ON THE REAR WHEEL WELL TO PROPERLY RESTRAIN A CHILD SAFETY SEAT. WE HAVE A BRITEX BABY SEAT. FROM WHAT I UNDESTAND FROM A CERTIFIED SEAT INSTALLER IS THAT ALL BABY SEATS DO NOT MOUNT PROPERLY IN THE LAND ROVER DISCOVERIES. THE SEAT ROTATES TO THE SIDE AND HAS SIGNIFICANT LATERAL MOVEMENT. I FEEL THIS IS UNSAFE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Land Rover Discovery