Kia Telluride Complaints

2,086 consumer complaints on file.

#11502828January 20, 2023
EXTERIOR LIGHTING
As the owner of this 2020 KIA Telluride, I have noted that the headlamps on both din and bright are very poor and are a safety concern when driving on a dark road, particularly when wet or no other lights around. I did some online research and found that many Kia owners had the same concern so I reached out to KIA Care or Kia America (Case # 15236897). Twice I was directed to my local dealer who basically did an inspection and stated" the lights work as designed" With that, I said that this was a poor or bad design and that Kia America should have safety people look and get a resolve. The internet has many complaints regarding the OEM lights for this vehicle but i would like someone to physically do a road test and do a comparision. The headlamps on this vehicle are a major safety concern and need evaluation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502588January 19, 2023
TRAILER HITCHES
The contact owns a 2022 Kia Telluride. The contact stated while driving at an unknown speed the vehicle lost power, and smoke started coming from under the hood of the vehicle. The contact was able to pull over and shut down the vehicle and the smoke stopped. The contact noticed that the brake control that was added to the vehicle for the tow hitch had melted and burned. The vehicle was towed to the dealer for diagnosis, and they stated that the tow hitch harness module printed circuit board caused an electrical short. The vehicle was repaired. The manufacturer was contacted, and they stated there was nothing they could do because the tow hitch and brake control installed in the vehicle was an aftermarket part. The failure mileage was 7,968.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502227January 17, 2023
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
High beams went off. Not showing any errors on dash. Switch seem to be working. High beam sign goes on and off when you try to switch between the low and high beams, But only low beam lights working.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501178January 11, 2023
VISIBILITY:WINDSHIELD
Windshield was hit by a TINY piece of gravel or road debris - so small we didn’t even see it. It left a ding in the windshield about the size of a pencil point - maybe a couple of millimeters in diameter. Before we could even pull off the road, the grass has cracked about three inches. Within about ten minutes the crack spread another three inches. Within a couple of hours, the crack had traveled both up towards the roof and down towards the hood - approximately two inches in both directions. This is a known problem with Kia windshields since the debut of the 2020.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500987January 10, 2023
UNKNOWN OR OTHER
After a short trip to the neighborhood with my toddler son in his car seat, I parked my 2022 Kia Telluride and turned off the engine, got out of the car and took my son out of his car seat. While I was trying to collect my items to get to our home, (my toddler standing waiting for me next to the driver door of the car) the car started to move backwards making a very loud noise. I was stuck in between the driver door but luckily I run with car till it came to a full stop after hitting my neighbor’s mail box. The car is only 6 mths old with about 6500 miles. The car was towed the dealerships (Capital Kia) where we bought the car from and is being examined for default.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500829January 9, 2023
STRUCTURE:BODY
While driving, the fuel door body panel detached from the vehicle. Uncertain when or how it occurred. The component was there when the journey started, but upon arriving at the destination it was missing(12/08/2022). At the previous fuel stop almost 1 week prior(12/02/2022), there was no indication that the body panel attachment was compromised. This component failing and detaching at highway speeds could put the safety of others at risk. The panel was unable to be recovered after it fell off of the vehicle. No damage to the remaining components were found by the dealership. They claim it was stolen and not covered under warranty. Attached image does show a residue on the swing arm. Uncertain if that was an adhesive that failed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500682January 8, 2023
EXTERIOR LIGHTING
Bright lights stopped working! Replaced bulbs and no change. I have read many stories of people having the same problem and the dealer charging them $1300 to &2000 to repair them and some did not fix the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500482January 6, 2023
EXTERIOR LIGHTING
The high beams have stopped working. I have brought the car to the dealer and they report the related lighting systems are fine and working as they should. I have replaced the bulbs and the high beams still don't work. There are multiple reports of this same issue in other Kia Tellurides ( 2020) on the web. I am left with out a solution and need my high beams.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500325January 5, 2023
VISIBILITY:WINDSHIELD
The windshield cracked in the vehicle within the first few thousand miles of owning it. It was replaced by Kia via goodwill. The replacement windshield cracked less than a year later, and happened rapidly without the ability to repair before it spread. After research, it appears to be a widespread issue with the Kia Tellurides.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500402January 5, 2023
VISIBILITY:WINDSHIELD
Driving slowly after just pulling onto a small road and a passing truck kicked up a very small pebble, it cracked the windshield with almost no impact mark, just left large cracks running across the windshield that spread another 5 inches or so having to drive the car to its destination since there was no one in that remote area to call, no cell service either. I have had many cars get their windshields hit much harder and have never gotten a crack ever, the Telluride windshield is known to be prone to cracking and Kia wont do anything about it. They claimed it was fixed when I asked before buying the car and it is definitely not since I see post after post on the telluride forums of other owners getting cracks sometimes on their first day of ownership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500342January 5, 2023
VISIBILITY:WINDSHIELD
Driving home from purchasing vehicle heard a pop like squeezing an empty water bottle. Did not know what it came from. Eventually noticed a fine line crack in lower corner of passenger side of windshield extending from edge of glass towards center and curving up. Length approximately 9-10 inches. Contacted dealer to be told they can't help us.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500230January 4, 2023
EXTERIOR LIGHTING
I recently bought the Kia used at approximately 75000 miles. The high beams do not work and the only way to repair them is an expensive complete headlight assembly replacement. Headlights should not become defective so soon and I have read forum after forum of those with the Telluride who have experienced the same problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499167December 28, 2022
EXTERIOR LIGHTING
Hooded projector lights provide very limited vision on dark roads. We hit a deer and have significant damage to our vehicle due to this issue. Our brights do not come on either. Nothing happens when we select the bright option.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11498832December 26, 2022
UNKNOWN OR OTHER
Driving down the road, heard a noise and the sunroof exploded. Thankfully we had the visor closed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498754December 24, 2022
UNKNOWN OR OTHER
Dashboard Center LCD screen blacked out right after starting the vehicle. Tried restating the engine but the LCD screen remained blank. I drove 10 miles and after a second restart, the screen came back. The LCD displays important information like the speed and fuel consuption, but I like to use it to display the speed I am driving at as it is more readable than the speedometer. I have scheduled an appointment to have it checked by the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498649December 23, 2022
EXTERIOR LIGHTING
The High Beams have stopped working. This is a known issue as it can be found on many forums across the internet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498334December 20, 2022
EXTERIOR LIGHTING
High beams not working
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497832December 16, 2022
VISIBILITY/WIPER
I was traveling on a local road at approximately 35 mph, with only 1 other vehicle near me. I heard a crack, but did not see any rock hit the windshield. I immediately saw a spider crack form on the driver's side. The car is less than a month old and the windshield has no previous wear.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497721December 16, 2022
ELECTRICAL SYSTEM
The KIA Telluride Tow Hitch Harness Module has been responsible for getting humidity and dirt inside and starting a fires. So, KIA has recalled this issue BACK IN AUGUST, 2022 and told everyone not to park the vehicle inside or near any buildings and expected a solution this October. However, it's December and I have contacted my Dealer as well as KIA corporation and KIA is telling everyone that they do NOT have any solution for this fire hazard and they cannot even provide any date as to when they will have a solution. So, now, they are just shipping all the new Telluride's (that should be coming with the Tow Hitch and Harness) without them and saying they have no idea when you can get the new revised Hitch and Harness Solution????? At this point it feels as though KIA is not taking this seriously and offering ANY SOLUTIONS for their dealers or customers. So, what can be done?
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11496812December 9, 2022
ELECTRICAL SYSTEM
On 12/09/22, the center lcd instrument cluster went blank 2 different times while my wife was driving. Vehicle has 2200 miles on it. Kia issued a recall in May 2022 for this exact issue but only covered roughly 2700 vehicles. This vehicle does not have an active recall and was produced after the issue was supposedly fixed at the kia factory. Obvious safety issue and clearly affects more than the 2700 vehicles already recalled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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