Kia Telluride Complaints

2,086 consumer complaints on file.

#11512299March 17, 2023
POWER TRAIN
At around 40,000 miles my Telluride start to have issues shifting at low speeds and when cold. By the time I hit 50,000 miles it was happening all the time. It began sputtering almost everyone I accelerated causing it to hesitate on highways. After two trips to the dealership they said I need a whole new transmission. My car is only at 56,000 miles and is no longer considered driveable until it is replaced which of course, the part is on back order.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512283March 16, 2023
EXTERIOR LIGHTING
High beams not working even after a fuse/relay replacement. Both went out at the same time, have yet to take it in for repair in hopes a recall covers this issue soon.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512193March 16, 2023
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Vehicle does not blow hot air while in idle/parked when Vehicle is turned on or use remote start. Kia dealership could not find issues. Heat works while driving but once but into parked vehicle instantly goes lukewarm. Not ideal at bus stop with kids in the car nor if stranded on the road in Michigan winters; could be fatal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512001March 15, 2023
SERVICE BRAKES, UNKNOWN OR OTHER
My 2021 Kia Telluride has exhibited a brake vacuum leak. Initially, the leak prevents the vehicle to be started because the brake pedal becomes "hard" after the vehicle sits overnight, and thus the pedal position switch can not signal the vehicle's starting system that the pedal has been pushed (before using the start/stop button) unless MUCH pressure is generated on the pedal. I took mine to the dealership and it took DAYS to diagnose because they didn't accept my description. They DID find a component that was leaking and have SAID it is resolved. This is actually a "known issue" within the Telluride community. ANY leak in a brake system is a safety issue as small leaks can become large, and that could lead to accidents. In my case, it became apparent after about a year of ownership and I finally took it to a dealership to be addressed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511712March 14, 2023
EXTERIOR LIGHTING
Several months ago, my high beams quit working inexplicably. The panel indicator light does indeed work (ie, it shows the "blue high beam" icon when I engage), however, the high beams themselves do not. I brought it to the dealer for repair, but they told me that there is no fix that they know of --short of replacing the entire light assemblies on both sides, which would be very expensive (and unnecessary). This is extremely unsafe. I frequently travel at night and in the mountains, and it has changed my driving habits significantly. I can't believe that KIA has not yet issued a recall, as the bit of online research i have done for this problem indicates there are many people experiencing the same issue. Yet there is no repair solution. I hope it does not take a serious accident/injury for KIA to address it. Given the lack of visibility with no high beams, it is inevitable that accidents WILL HAPPEN with this deficiency. I feel the NHTSA needs to take immediate action and hold KIA responsible for a recall/fix! Thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511769March 14, 2023
EXTERIOR LIGHTING:HEADLIGHTS
The contact owns a 2020 Kia Telluride. The contact stated that the high beam headlights failed to operate as needed while activated. The dealer was notified of the failure and the contact was given an estimate for a diagnostic test. The manufacturer was not notified of the failure. The vehicle was not yet repaired. The failure mileage was approximately 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511868March 14, 2023
EXTERIOR LIGHTING
My high beam lights do not work. My low beams are all that I have. It is a safety hazard at night due to not having adequate lighting to drive in dark areas. I have had no warning lamps or notifications come on but it has been going on for at least 1-2 months. I have been thinking my lights weren’t bright when switching between bright and dim but just put it to the text on 3/13/2023 and realized they are not in fact changing despite the bright light signal turning blue on my display.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511469March 12, 2023
EXTERIOR LIGHTING
I was traveling with my family and while driving on a dark road, I turned in my high beam lights on, but nothing happened. I tried several times but they still did not work. Just a few weeks ago there were working. I do not have any indications on my dashboard of any issues. I do use the Kia app and the last healthy alert indicated no issues. I did a little research online and found a forum with other Kia customers having the same issue. Because of this, I decided to make an appointment with the dealership and file a complaint to assure this issue gets resolved in a timely manner.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511143March 10, 2023
EXTERIOR LIGHTING
Brights not working even though dash indicates they are on. Took car back to where I purchased and they told me there was a recall on the headlight shutter. They said to take car to Kia. I contacted Kia and was told by service department that there is NO recall on bights although they are getting many complains on this issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511234March 10, 2023
EXTERIOR LIGHTING
High beam lights on both sides stopped functioning
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511216March 10, 2023
VISIBILITY:WINDSHIELD
Returning from a trip, driving through the mountains, I heard a noise on the passenger side window. The next day I noticed a chip spidering. This should not be.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510985March 9, 2023
EXTERIOR LIGHTING
High beam function does not work. Went out completely with no warning or indication.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511038March 9, 2023
VISIBILITY/WIPER
Driving down the road and I heard a crack/pop and noticed a dime sized chip in the windshield on the passenger side. No other vehicles nearby to attribute to a rock or something similar.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510862March 8, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
Side view mirror motor is defective (30,000 miles, well cared for). Dealer service department needs to get clearance for repair and do not know when the mirror motor parts will be in. In the meantime, the driver's side mirror cannot be manually adjusted into proper position. This makes left lane changes very risky. Several others owners have also had this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510884March 8, 2023
VISIBILITY/WIPER
Windshield failed on the way home from the dealership after small impact. Passenger side window developed cracks at 486 odometer miles. The windshield chip spread beyond repair during the 6-week warranty claim process in which the claim was denied on 3/8/2023. The side window never took an impact. As shown in the photo's the crack is covered by the sideview mirror and just behind the window molding. Claim was denied as Kia claims it took an impact based on the photos.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510594March 7, 2023
POWER TRAIN
THE CAR IS BRAND NEW. A WEEK AFTER PURCHASE, I WAS DRIVING IN SNOW MODE. I WAS STOPPED AT A STOP LIGHT, TURNING LEFT. I PROCEDED FORWARD WTIH MY LEFT TURN. I LOST ALL ACCELRATION POWER, CREATING A RISK OF BEING HIT OR CAUSING AN ACCIDENT. IT WAS LIKE THE CAR WAS IN NEURTAL. IT DOES NOT MATTER HOW MUCH YOU PUSH THE GAS PEDAL. IT DOES NOTHING NOR DOES THE RPM'S MOVE. SWITHING OUT OF SNOW MODE, THE CAR ACCELRATED AS IT SHOULD. THIS HAS HAPPENED TO ME MORE THAN 5 TIMES. EVERY TIME, IT HAS BEEN ON LEFT HAND TURNS FROM A STOP, IN SNOW MODE. I HAVE SOME ON VIDEO. AFTER SOME RESEARCH, OTHER KIA TELLURIDE AND HYUNDAI PALISADE OWNERS HAVE THE SAME ISSUE. I BROUGHT THE CAR INTO THE DEALER AND THEY TEST DROVE IT BUT COULD NOT DUPLICATE IT. SCANNED FOR DTC'S, NONE PRESENT. THEY SAID THE CAR OPERATES AS IT SHOULD. NEVER HAS A WARNING LIGHT SHOWN. ON THE LAST 2 TIMES IT HAPPENED, AFTER ALL ACCELARATION LOST, I HEARD A "CLUNKING NOSE" AND THE CAR JERKED. I THEN SWITCHED OUT OF SNOW MODE AND THE CAR OPERATED AS IT SHOULD. THIS HAS BEEN ONGOING SINCE 100 MILES ON THE NEW CAR. I NOW HAVE AROUND 600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510304March 6, 2023
ELECTRICAL SYSTEM
The alternator fails causing the battery to drain and die while driving and permanently kills the battery. When this occurs all power is lost to the vehicle and in rapid succession multiple warning lights illuminate and a cascading series of messages related to the vehicle saftey features appear one after another. While the engine remains on power steering, headlights, and all other saftey features shut off in rapid succession causing unsafe driving conditions and leaves the vehicle inoperable. The vehicle was towed to a local kia dealer that refused to diagnose the alternator problem until I agreed to pay $350 for a new battery and a $150 diagnostic fee. Once I agreed (would require paying more to two to another local mechanic and two back to have Kia cover the alternator) they immediately diagnosed the alternator problem, but again refused to cover the battery which was less than two years old, but was 3,000 out of warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509672March 1, 2023
EXTERIOR LIGHTING
High- beam headlights are not working. Indicator on the dashboard says they are on but they don’t change from low beam.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509732March 1, 2023
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Second time in a week, less than 300 miles, instrument cluster screen went black, no power.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509453February 28, 2023
EXTERIOR LIGHTING
High Beams failed with no notice and are non-operational. Took to dealership and was told the issue was a design issue and was told that KIA would not cover the defect. Contacted KIA customer service and they denied to cover the repair. A simple Google search shows there are multiple incidents of this happening.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Kia Telluride