Kia Telluride Complaints

2,086 consumer complaints on file.

#11548210October 4, 2023
EXTERIOR LIGHTING
The high beams no longer work at all. The blue indicator light on the dash will appear, but the high beams are not working. The low beams work just fine as well as the daytime running lights. Bulb replacement did not fix the issue. It is a major safety concern not having access to high beams.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547997October 3, 2023
VISIBILITY/WIPER
Brand new 2024 Kia Telluride. Came outside this morning to see a nice crack across the drivers side of the windshield happen before my eyes when I turned on defrost and windshield wipers for the rain. I see this was a common problem with 2023 Kia's. Also after speaking to Service dept (Gay Kia, Dickinson, TX). I truly get the feeling this is still an issue. Biggest down side to this, is they tell me they cant even get me a 2024 telluride windshield right now. if you rub your finger across windshield you definitely can feel a extremely small chip feeling in the glass.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547874October 2, 2023
UNKNOWN OR OTHER, VISIBILITY:SUN/MOON ROOF ASSEMBLY
I was driving down the highway at 65mph and my 2024 Kia Telluride sunroof violently imploded. I pulled over thinking I was shot at by a gun, but there was no evidence that I was hit by something. It felt like an explosion next to my face. Very loud! I have 490 miles on this vehicle. I have called Kia dealership and they are going to investigate and call me back. No warnings went off in the vehicle and I was not harmed but I do have anxiety now. Worried it will happen again once fixed. I honestly felt like this was a safety issue and so I went online only to find this has happened to others all over. Not sure how this has happened to so many others and there is no recalls. Please help me understand. This was very scary.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547200September 28, 2023
SUSPENSION
REAR SUSPENSION HAS FAILED OR IS FAILING, CAUSING UNSAFE DRIVING CONDITIONS AND RISK OF LOSS OF CONTROL. THE VEHICLES RIDES SHAKES AND BOUNCES ON NORMAL STREET CONDITIONS. AFTER REPAIR OF FACTORY RECALL FOR TRAILER HITCH, VEHICLE REAR SUSPENSION FAILED AND IS UNSAFE FOR CHILDREN ESPECIALLY IN REAR OF VEHICLE IN NORMAL DRIVING CONDITIONS>
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546957September 27, 2023
FORWARD COLLISION AVOIDANCE: WARNINGS, POWER TRAIN, ELECTRICAL SYSTEM:HORN
The horn quit working on the vehicle after pushing on it. Both the low and high horn had to be replaced. The vehciles rear differential was replaced due to continued loud sounds coming from the rear and constant wheel slippage. The Rear differential replacement did not fix the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546683September 26, 2023
VISIBILITY/WIPER
Small pebble was kicked up onto the Front Windshield on normal 35 mph street driving. I have read up on many instances that the Kia Telluride has had many issues with thin or defective glass that is not able to withstand simple small rocks.. This is a MAJOR safety issue and concern that KIA must acknowledge for 2021 and 2022 Telluride owners.. Apparently they noted issues on the 2020 when they were released. In many cases creating a small chip that becomes a major crack once it starts running.. Ours was attempted to be repaired by Safelite AutoGlass.. But still a few months later the crack expanded and began getting longer. KIA must begin to extend warranties for Telluride Owners as this glass is NOT meeting safety standards in protecting passengers.. It may become more evident if someone eventually gets seriously injured if the cracking / shattering glass enters the cabin injuring passengers / children.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546315September 25, 2023
STRUCTURE:BODY
When opening the sunroof (it opens with the press of a button, a part flew off of the sunroof and it came off of the tracks). After, we could not close it and it made a loud noise when pressing the button. We took it to Kia who said it needed a part that was back ordered. They put plastic over the roof and told my husband it was ok to drive it home. We assumed they had secured the sunroof as they kept the car for several hours. On the Highway, the entire sunroof flew off of the car landing in the middle of a 6 lane interstate. I’ve since read that other owners of kia tellurides have had failed sunroofs as well. Thankfully no cars were hit when our sunroof flew off but the risk was there. This is a safety issue that needs to be investigated. If the failed part is backordered, that could indicate that there may be a big demand for the part because it is failing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545759September 21, 2023
VISIBILITY/WIPER
Driver side wiper gets stuck and won’t wipe in intermittent mode. Sporadically stops in auto mode.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545588September 20, 2023
EXTERIOR LIGHTING, VISIBILITY/WIPER, UNKNOWN OR OTHER
High beam lights do not work. It shows them on but they never turn on. We found out driving on a mountain road in NM that had no street lights. We had to slow down to 10 miles an hour because it was so dark and we couldn't see. It was scary and dangerous. We wouldn't have been able to react in time if a deer or other animal ran into the street. We looked it up and saw it was a known problem. We checked it numerous times, and it never worked. The driver's side window won't close all the way. It has a 1/2 in gap. The only way to get it to stay closed when we are not in the car is to hold the window lever up, turn off the car, and open the door. However, as soon as you start the vehicle, it drops down again. It also doesn't open all the way when you click the down level. It stops about a 1/2 inch left showing. This causes a lot of road noise that is very distracting and makes the safety features difficult to hear. The wire that holds and lowers the spare tire down won't go back up. We had to remove it because it would drag on the ground. We are unable to carry the spare, so we are at risk if we have a flat. We have not had any of these issues evaluated by the dealership. However, we do plan to.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545721September 20, 2023
SUSPENSION
The rear self adjusting shocks do not work - the smallest bump jolts anyone in the car, even at the slowest speeds (10 mph), NOTHING works to keep bumps from feeling like there are no shocks at all or they are frozen (and I am accustomed a Jeep Wrangler's rough ride). My son has an LVAD implanted in his chest, attached to his heart that keeps his heart pumping, and every ride to the doctor is like the car is trying to yank the LVAD off his heart, causing him great pain. I can't stop the car from hurting him!! The dealer replaced the cap on the shock but it did NOTHING to help. I have another appointment, they admitted there were problems with the shocks, and my car isn't even included in the TSB!!! They fit me in for an appointment in October but said they had received word the manufacturer might be going to try something else. The problem first started being really noticeable at the beginning of 2023.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545695September 20, 2023
STEERING, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
while driving , the power steering went out making steering very difficult and unsafe. a multitude of warning lights flashed on and off. several warning icons were subsequently sent to our home app for a period of 10 days while the car was parked and we were in hawaii. there is an obvious issue with the computers electrical systems that affect safe driving and continue to send false warnings to the app. this steering electrical issue will hurt someone if not fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545590September 20, 2023
ENGINE, STEERING, POWER TRAIN
The vehicle started displaying every single warning light stating the engine was shutting down and to pull over immediately. Power steering went out along with power brakes and the infotainment before vehicle could be pulled over safely. All occurred within 10 seconds. I was barely able to pull onto a side street without getting hit. Vehicle completely shut off as if battery was removed. I jump started vehicle but upon removing the jump starter after engine was running the vehicle shuddered and shut off again. The vehicle was towed to KIA service and they diagnosed the issue to be a faulty battery. Battery was replaced under warranty and picked up. The next day, the issue occurred and the vehicle shut off. Luckily I was able to get to a safe place before loosing all power. Shortly before the second issue the vehicle displayed a notification stating an engine control fault was detected. The vehicle is currently disabled and waiting to be towed again. I suspect the issue is the alternator as other people say this issue occurred with their alternator on the same vehicle as well. Towing took 4 hours last time and I do not believe it will be any quicker this time. I am without a vehicle until then. This issue is very dangerous and needs to be addressed immediately!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545085September 18, 2023
EXTERIOR LIGHTING
Both high-beam headlights stopped working simultaneously, creating a safety concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545120September 18, 2023
SUSPENSION
Right rear self leveling shock has "failed" at 55K miles. My mechanic said it was broken and leaking. Not covered under warranty. This car has a tow package therefore the self leveling shocks and have to replace both rear. Kia customer service said they are unaware of any issues, however 1/2022 issued Technical Safety Bulletin #113 Rear Shock Absorber Assembly Noise. It's not the whole shock they will replace but there is obviously a problem if they have a bulletin.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545024September 17, 2023
EXTERIOR LIGHTING
The high beams on the vehicle are non functional and are an essential component of the vehicle for safety reasons. Any person driving the highway at night or that lives in a rural low light area will find it impossible to drive the vehicle safely. A mechanic has attempted to identify the problem and was unable. The vehicle does not display any codes of a mal function even after running a diagnostic. What recourse is left?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545078September 17, 2023
EXTERIOR LIGHTING
Purchased my Telluride as a Certified Preowned a few days ago. Tonight, I noticed that the headlight high beams aren't working correctly. The driver's side high beams work correctly when turned on, however the high beams on the passenger side will not turn on. I attached a video.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544651September 15, 2023
EXTERIOR LIGHTING
High beams stopped working, although the dash light indicates they are on. No change in light intensity from low to high beam.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544851September 15, 2023
EXTERIOR LIGHTING
I have a Kia Telluride 2020 that was certified pre-owned and had past the safety inspection. After a few minutes of using the hi-beams, they shut off and reverted to low-beams. The dashboard icon still showed the hi-beams we're on but they were not. They have continued to not engage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544613September 14, 2023
EXTERIOR LIGHTING
High beam headlights completely stopped working while driving at night on an unfamiliar road during a road trip. They both stopped at the same time and have not worked since and they are not burnt out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544328September 13, 2023
UNKNOWN OR OTHER
WINOW SATIN TRIM - Rust spots showing on the satin trim around vehicle windows upon receipt of vehicle. Contacted original dealership that sold us the vehicle about the issue immediately, no assistance was given. Took the vehicle to another dealership this morning to notify them of the issue, have it officially documented, and request a warranty request be submitted. The vehicle had never been washed or detailed prior to the appearance of the spots. Unfortunately, the vehicle arrived from the dealership with the rust-looking defect. After some quick research, this seems to be an ongoing issue with some KIAs, regardless of model. I have owned this vehicle for 2 months and notified the same dealership that it was purchased from immediately upon receipt and no assistance has been given, just a suggestion to clean it. The spots have not lessened. I would like my brand new car purchase to look like a new vehicle, sans rust-like defects on satin trim.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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