Kia Telluride Complaints

2,086 consumer complaints on file.

#11754085July 31, 2026
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
While driving this vehicle in route to Philadelphia airport JFK, i experienced a total malfunction of the instrument cluster. All of the warning lights continued to go on and off and were illuminating on the cluster non stop along with a audible chiming, all of wich lasted the 3 hour trip. The car is available anytime. Warning lights/alarms were not only distracting but affected the spedometer which would shut down totally. No dealer or service center has been contacted yet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753874July 30, 2026
ENGINE
On four different occasions the car starts flashing red saying to immediately put in park. We lose all control of the car, have to slowly coast to the side of the highway and turn the car off. When we turn it back on, drive again, it will happen shortly after. It has happened two different days about a month apart, two times each day. Our car has been at the dealership for two months and since they can’t duplicate it Kia consumer affairs says we have to go get the car and deal with it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753812July 30, 2026
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
I bought my car in April, it is now July. My SUV has been in the shop twice for engine failures. My car will die while I’m driving, and will not restart. The check engine light, oil light and battery light come on. The brake locks up and I am unable to restart until after anywhere from 5-20 minutes. It has happened a total of 7 times, the first time being one week after purchase. I have been trapped in moving traffic unable to move, trapped and stop lights that turn green and stop signs. I have 5 kids who have been stuck in the car with me when this has happened. There are always people driving behind me honking, cussing and yelling because the car has died and they are unable to mov also. The auto stop has been replaced by a local Kia dealership and it continues to happen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753450July 29, 2026
ENGINE
**1. What component or system failed or malfunctioned, and is it available for inspection upon request?** The engine failed catastrophically and caught fire while I was driving. The vehicle was towed to the Kia dealership, where it remains available for inspection upon request. **2. How was your safety or the safety of others put at risk?** The engine suddenly caught fire while I was driving, creating an immediate risk of a serious crash, injury, or death to me, my passengers, and other motorists. I had to pull over immediately, and the fire department responded to extinguish the fire and ensure everyone's safety. **3. Has the problem been reproduced or confirmed by a dealer or independent service center?** Yes. The Kia dealership inspected the vehicle and confirmed that the engine has failed and requires replacement. However, they attributed the failure to "engine wear and tear" despite the vehicle having only approximately 111,000 miles and having been regularly maintained according to Kia's recommended maintenance schedule. Two months before the failure, the same dealership repaired an engine oil leak, and they have been unable to explain why the engine failed and caught fire. **4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others?** The vehicle has been inspected by the Kia dealership. The local fire department responded to the vehicle fire at the scene. At this time, the vehicle has not been inspected by the manufacturer or any other parties. **5. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear?** Approximately two months before the engine failure, the engine warning light illuminated due to an oil leak. I immediately took the vehicle to the Kia dealership, where they repaired the oil leak at a cost of approximately $3,000. After the repair, there were no warning lights, messages, unusual noises, or other symptoms before
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11753524July 29, 2026
UNKNOWN OR OTHER, STRUCTURE:BODY
My 2021 Kia Telluride (60,500 miles) experienced failure of the panoramic sunroof wind deflector arm/mechanism. The broken component is available for inspection. The failure prevents the sunroof system from operating properly and may result in improper sealing, water intrusion, or further mechanical damage. The issue was confirmed by a Kia dealership. Kia has issued Technical Service Bulletin BOD 319 addressing Telluride sunroof wind deflector arm and mechanism failures. Despite this bulletin, I was quoted approximately $4,000+ for replacement of the entire sunroof assembly instead of the component repair procedure described by Kia. There were no warning lights or messages before failure. The issue occurred during normal vehicle use. I believe this known component failure presents a safety and reliability concern for Telluride owners.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753294July 28, 2026
ELECTRICAL SYSTEM
instrument cluster began failing intermittently (tachometer first, then other gauges), and the dealer determined the entire cluster had to be replaced at a cost of about $3,000. The vehicle had 78,000 miles, so it was outside Kia's 5-year/60,000-mile basic warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753368July 28, 2026
SERVICE BRAKES
Vehicle experiences intermittent brake failure at normal and low speeds. No indicator lights are present, no warnings are given.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753326July 28, 2026
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
CATASTROPHIC FAILURE TIMELINE (13 DAYS) XXX: Delivery taken at 105,439 miles.XXX: My boyfriend noticed a cloud of smoke from exhaust as I pressed the accelerator pedal to leave the parking lot. I didn't notice because it was almost dark outside when leaving. He didn't notice again so he didn't stop me and told me when we got home. XXX (Day 12): Check Engine Light (CEL) on. Dipstick found dry. 2 quarts of oil purchased and added. Which brought the level right above the L line. Sent texts to both salesmen (Freedom and Driveway). Went to work in [XXX]. XXX (Day 13): Got home with Odometer: 106,974. Plugged Code reader into the vehicle and got Code P0597 logged at 1:04 AM. Tried both salesmen again through texts, email and or call. Have yet to get a reply from either. XXX posted review updates on both of my previous posted reviews for Freedom and Driveway. Received my first response from the Driveway review team only. XXX rear brake pads had been cutting into rotors a few days prior. I had to purchase a tool and pads to replace. XXX Documented loss of an additional 4 quarts of oil across 4 dates. XXX subscribed to Kia connect and the app also detected issue fault code P0597. And at a later date the app detected a 2nd fault code P0598 which went away a couple days later. May 14th finally got a hold of Justin Grable (GM Freedom) to discuss options. XXX trade-in is only option being given to me. DOCUMENTED DEFECTS & ROOT CAUSE Code P0597 (Thermostat Heater Control/Open): An electrical/mechanical failure that caused internal engine "hot spots." Engine Failure: Pre-existing piston ring tension loss causing catastrophic oil consumption (1 quart/wk). Consequential Damage: Chronic oil burning will poison the Catalytic Converters and foul all Oxygen (O2) Sensors. As of XXX my vehicle is now consuming 1 qt/day. ac is not working and now giving me 6 codes for engine light. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753074July 27, 2026
ENGINE AND ENGINE COOLING, SEATS
The contact owns a 2020 Kia Telluride. The contact received notification of NHTSA Campaign Number: 26V430000 (Seats); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle was consuming an excessive amount of engine oil. The contact needed to add a quart of oil per week. The vehicle was taken to a certified mechanic who diagnosed that the piston in the engine was damaged from oil consumption, ultimately causing the engine failure. The engine was replaced. The dealer was not contacted. The manufacturer was made aware of the issue and denied covering the cost of the repair. The manufacturer was not contacted about the recall. The failure mileage was 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753133July 27, 2026
STRUCTURE:BODY
I attempted to open the moonroof on our 2020 Kia Telluride. When it opened, it was cockeyed and off track. I pushed the button to close it, and I heard a plastic piece break and the moonroof remained stuck open. I took this car to Kia of Olympia, Kia of St. Cloud and Horne Kia, all confirmed that the plastic parts that broke are related to to their issued TCB#BOD319. This is well known and frequent issue on 2020-2022 Kia Tellurides, where the plastic for the wind guard snaps off and gets lodged in the sunroof track. Even though this is a known issue with the Kia Telluride, they have declined to cover the repair cost, and we now must pay over $7,000 for an entirely new sunroof assembly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753165July 27, 2026
ENGINE
Purchased this car used in July of 2025 with 77,000 miles. When we went in for the first complimentary oil change at ~5,000 miles, there was no noticeable oil on the dipstick. The dealership continued with the oil change and advised us to come back every 500miles for an oil consumption test. We did this three separate times and each time we were at least a full quart low each time. It was determined that the engine needed to be replaced. Luckily for us, it was covered under warranty. Our engine was replaced with a remanufactured engine from Kia. When we asked if this problem was going to happen again, we were told yes, but with no timeline. We now have no idea what to expect with this “new, but used” engine and why we were never alerted to the car being low on oil before the first complimentary oil change. Concerns for the purpose of this report are the reliability of these engines and the oil level/pressure sensing system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753136July 27, 2026
SERVICE BRAKES, ELECTRICAL SYSTEM
The Telluride was parked in my driveway on a hill. When the car was started by pushing the ignition all of the lights on the dash panel started flashing. The car was shifted into reverse to back down the driveway however the brakes didn’t work. We captured this on video via CCTV footage. You can see the vehicle reversing and the brake lights are on as the pedal was pushed but not responding. As the vehicle went on to a lesser slope it slowed some but was about to crash into my neighbors home when the parking brake button was pushed and the vehicle came to a stop. The evening prior when starting the car on a flat surface the lights all flashed upon starting but the vehicle had operated normally.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752679July 24, 2026
SEATS
The contact owns a 2021 Kia Telluride. The contact received notification of NHTSA Campaign Number: 26V430000 (Seats). The contact was concerned about a vehicle fire. The local dealer was contacted, but the vehicle was not diagnosed or repaired due to parts being on back order. The manufacturer was not contacted. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752658July 24, 2026
STRUCTURE
The contact owns a 2027 Kia Telluride. The contact stated that the front passenger’s seat unintendedly collapsed. The failure occurred spontaneously. The vehicle was taken to the dealer, who was unable to determine the cause of the failure and the failure ws not duplicated. The vehicle was not repaired. The manufacturer was made aware of the issue, and a case was opened. The failure mileage was approximately 3,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752585July 24, 2026
POWER TRAIN
vehicles transmission gets stuck in 5th gear. when it happens the problem is fixed after restarting the vehicle. no warning that its stuck in 5th gear. When pulling out into traffic the car is very slow to move and my concern is that someone might get hit when pulling out into traffic not knowing the vehicle is stuck in 5th gear since there are no warning light on. after inspection with KIA, after the first incident they said nothing can be diagnosed since it wasn't throwing a code or check engine light. when the car once again got stuck in 5th gear on our last vacation i drove it for around 2 hours or 120 miles in 5th gear to try and get a check engine light to come, one never came on but i recorded videos of it stuck in 5th gear at highway speeds and at a stop in a drive through. it's happened on 3 different occasions all on longer road trip and has never had a warning light come on. you can shift into park or reverse and back to drive and it goes straight into 5th gear again. i have videos available but are too large or wrong format to upload currently the car is sitting at our local KIA dealership and im not picking it up until something is done to remedy the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752165July 22, 2026
ENGINE AND ENGINE COOLING
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752077July 22, 2026
VISIBILITY/WIPER
Windshield wipers pause during use in intermittent and slow/low setting. Was initially told that the wipers were old and needed replacing and this would fix the issue. Wipers were replaced and still having same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752071July 22, 2026
SEATS
The second row of seats folds down and forward while driving, whether or not someone is sitting in them. This feels very unsafe, and I am concerned about how well someone would be restrained by the seat belt in the event of an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751921July 21, 2026
UNKNOWN OR OTHER
The sun roof came completely off the tracks and won’t close. The car is no longer weather proof and is at risk of the glass flying off at high speeds. Problem has not been reproduced or confirmed. Has not been inspected by the manufacturer or others. No warnings prior to the failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751721July 21, 2026
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
On XXX, while driving my 2024 Kia Telluride (VIN: [XXX]) with approximately 34,000 miles, the vehicle suddenly experienced a complete electrical failure without warning. The instrument cluster went completely black, I lost electric power steering assist, the transmission would not shift, and the vehicle would not accelerate. The vehicle lost motive power while I was driving, creating a significant safety hazard for me and surrounding traffic. After bringing the vehicle to a stop, it would not restart. The vehicle had to be towed to Dutch Miller Kia for diagnosis and repair. The vehicle is still covered under the manufacturer's warranty. It has been at the dealership since XXX, awaiting diagnosis and repair. As of the date of this complaint, I have not been provided with a loaner vehicle or alternate transportation. I am filing this complaint because a complete loss of electrical power, steering assist, acceleration, and shifting while the vehicle is in operation presents a serious safety risk. I believe this incident should be investigated to determine whether it represents a broader safety issue affecting other vehicles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Kia Telluride